From: Peta, Project Manager
To: Carter, Executive Chef
Subj: Tabletop Pilot Expansion Issues
Hi Carter,
It was really nice to meet with you. I appreciated your opinion and advice
regarding the potential for an expanded rollout of the tabletop pilot. Your incredible
experience and contribution to this innovative project have been very helpful thus far.
As we discussed in our recent meeting, I don’t believe expansion beyond the
initial proposal (to the whole restaurant past the bar sections) is viable without
substantial risk and possible unmanageable complications. Omar, the owner, has
indicated his preference for tabletop expansion to the whole restaurant at each of the
two locations. This is beyond the scope of our original plan. Taking the original tack will
lead to far less risk and the opportunity to make more sound, less impactful adjustments
as we expand beyond that initial set up. Add to this, your organization is not equipped to
handle the extra workload and will need to hire (and train) new employees which has
fiscal consequences that you will likely not be able to cover right away.
In that same vein, an expansive rollout will also have a high impact on customer
satisfaction. Therefore, it would be very helpful if you could articulate any additional
concerns with me (beyond what you have expressed so far) so that I can meet with the
owner and operations manager to help them realize the best approach here. Is this
something you would be willing to do?
With your assistance, I’d believe I can bring the team to a unanimous decision
that supports the initial proposal and one that best serves the best interest and bottom
line of your organization.
Respectfully,
Peta
Project Manager