* 觀光英文Mid-term
report
英語二丙
4A0C0117
黃鋐凱
4A0C0119
李佩紋
* Background
Information
Gender-male
Age-46-50
Highest degree-… University, Business
Administration Department
Job title- Special Assistant of the Chairman
Job duties-Operation and management
Years of working-six years
*
Q1:
Do you need to use English to
commutate at work?
A : Sometimes.
How important is it for you to use
English to communicate?
A : I seldom uses English in the work.
*
Q2:
what media and on what occasion do
you use English to commutate
(phone, conference, email, or face-to
face enquiry)?
A: All of the above
What are the purposes of the
communication (books, greeting,
answering enquiries, or
introduction)?
A: All of the above
*
Q3:
What language communication
problems do you have?
A : Dialogue with tourists
What strategies and resources do you
use to solve the problems?
A: Asking someone that English is
better than me or finding data
from the internet
*
Q4:
What cross-cultural communication
problems do you have?
A : Performing groups came from
foreign, I should help them to handle
all things.
What strategies and resources do
you use to solve the problems?
A: learning everything by myself
*
Q5:
How do you think about the problem
solving experience?
A: In Taiwan, professional company
can help us to solve problem.
How important is it for you?
A:Learn the professional foreign
artists solicitation or engaging
the access and international
expertise Application Procedures.
*
Q6 :
How do you improve your language
and cultural competence?
A : watch movies or read English
magazine Important of all, you are
willing to study by yourself.
Q7:
What help do you think the government,
the society or the company should
provide to help workers improve their
English competence?
A: government can provide subsidies /
company can provide classes to train
their employees language ability.
* Q8:
What suggestion do you have for
school English education?
A: I recommend that school should
provide more places for students to
intern. In the four-year college time,
students can get experience and
professional views from their
workplace. Professional language
communication with guests is a big
help to student .
*Ending
If we want to join the travel and tourism,
then we have to possess the language
ability first. To learn more real
experience from some specific
situations will broaden our horizon and
get into the workplace more easily.