MIRACOSTA COLLEGE
CLASS TITLE:
SYSTEMS AND PROCEDURES ANALYST –
FINANCIAL AID
BASIC FUNCTION:
Under the direction of the Director, Financial Aid and Scholarships, participate in the intensive
analysis of functional requirements, analyze student records system and recommend the best
method of set-up and use of the information system. Troubleshoot and monitor the information
systems for credit and noncredit programs. Test, troubleshoot, and ensure data integrity of all
vendor updates and patches to the system prior to release to the production system. Consult
with other District staff on business process changes, research these changes for potential
problems and develop and implement solutions. Consult with District staff in implementing
integrated and non-integrated third party software applications. Identify the training needs of
the District as they relate to the student information systems. Provide documentation on
decisions, customizations, and installations to the Financial Aid system.
REPRESENTATIVE DUTIES:
1.
Perform complex cross-departmental functional analysis including mapping, setup,
system modeling, testing, and troubleshooting of degree audit system to recommend
implementation practices. Perform complex functional analysis of third party computer
applications, reporting functions, assessment, scanning, and other testing. Develop
procedures and user manuals to maintain consistency of computer use throughout the
District. (E)
2.
Consult cross-divisionally to maximize functionality and the efficient use of the
information system. Develop business process modifications and determine strategic
solutions which may be technological, computer process-based, or staffing related to
provide consistency and maintain compatibility of the student information system.
Identify scope and impact of changes to existing business processes. Negotiate
solutions, within system, personnel and resource parameters, when business processes
create incompatibilities or business processes create more work in another
department/division. Provide information to departments about unused and/or new
functionality and instructions in applying new student information applications. (E)
3.
In cooperation with Academic Information Services, test all student module patches,
fixes, and updates in the test database to ensure proper functioning of the repaired
system and proper integration with remaining student information systems. Also check
system integrity and integration with the student administration systems prior to release
to the production system. (E)
4.
Analyze, test, and model the results of system setup to determine appropriate
functionality, performance, data integrity, and third party software interface connections;
augment and make recommendations for system changes/corrections as necessary. (E)
5.
Develop documentation and provide training to other District staff responsible for end
user training. (E)
6.
Interact with vendors to determine if their computer products will function with our
system and meet our needs.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
7/6/15
SYSTEMS AND PROCEDURES ANALYST – FINANCIAL AID
7.
2
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Basic goals and objectives of federal and state financial aid functions.
Applicable sections of State Education Code and other applicable laws.
Applicable sections of Federal Title IV Aid regulations and other applicable laws.
Complex higher education integrated information systems.
Information systems design and operation.
Data conversion.
Word processing and spreadsheet software.
Modern office practices, procedures, and equipment.
Interpersonal skills using tact, patience and courtesy.
Correct English usage, grammar, spelling, punctuation and vocabulary.
ABILITY TO:
Work independently with little supervision.
Learn the MCC student information system.
Learn the interrelationships of campus departments and their related information systems.
Learn software applications that interface with our information system.
Analyze software setups accurately and adopt effective courses of action.
Plan and organize own work and direct work of others.
Develop end user manuals.
Provide training to staff responsible for end user training.
Understand and follow oral and written directions.
Establish priorities and work effectively with many demands on time.
Communicate effectively both orally and in writing.
Meet schedules and timelines.
Operate a computer.
Establish and maintain cooperative and effective relationships with others, team player.
Work confidentially with discretion.
Maintain records.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Equivalent to an A.A./A.S. degree and two years directly related experience.
LICENSES AND OTHER REQUIREMENTS:
Not applicable.
WORK DIRECTION, LEAD, AND SUPERVISORY RESPONSIBILITY:
Not applicable
CONTACTS:
Vice presidents, deans, department managers, coworkers, students, faculty, public, vendors.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
7/6/15
SYSTEMS AND PROCEDURES ANALYST – FINANCIAL AID
3
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 25 pounds or less; ability to work at computer, including
repetitive use of computer keyboard, mouse or other control devices; ability to travel to a variety
of locations on and off campus as needed to conduct district business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in an office or computer room environment. Subject to frequent interruptions by
individuals in person or by telephone, intermittent exposure to individuals acting in a
disagreeable fashion. May work at any district location or authorized facility during day and/or
evening hours with occasional evenings, and/or weekends on an as-needed basis. Occasional
local travel may be requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
7/6/15