MIRACOSTA COLLEGE
CLASS TITLE:
SYSTEMS AND PROCEDURES ANALYST –
STUDENT ADMINISTRATION SYSTEM
BASIC FUNCTION:
Under the direction of the Dean, Admissions, Assessment and Student Aid, participate in the
intensive analysis of functional requirements, analyze student records system and recommend
the best method of set-up and use of the information system. Troubleshoot and monitor the
information systems for credit and noncredit programs. Test, troubleshoot, and ensure data
integrity of all vendor updates and patches to the system prior to release to the production
system. Consult with other District staff on business process changes, research these changes
for potential problems and develop and implement solutions. Consult with District staff in
implementing integrated and non-integrated third party software applications. Identify the
training needs of the District as they relate to the student information systems. Provide
documentation on decisions, customizations, and installations to the Student Administration
System.
REPRESENTATIVE DUTIES:
1. Perform complex cross-departmental functional analysis including mapping, setup, system
modeling, testing, and troubleshooting of Student Administration System to recommend
implementation practices. Perform complex functional analysis of third party computer
applications, reporting functions, assessment, scanning, and other testing. Develop
procedures and user manuals to maintain consistency of computer use throughout the
District.
2. Consult cross-divisionally to maximize functionality and the efficient use of the information
system. Develop business process modifications and determine strategic solutions which
may be technological, computer process-based, or staffing related to provide consistency
and maintain compatibility of the student information system. Identify scope and impact of
changes to existing business processes. Negotiate solutions, within system, personnel and
resource parameters, when business processes create incompatibilities or business
processes create more work in another department/division. Provide information to
departments about unused and/or new functionality and instructions in applying new student
information applications.
3. In cooperation with Academic Information Services, test all student module patches, fixes,
and updates in the test database to ensure proper functioning of the repaired system and
proper integration with remaining student information systems. Also check system integrity
and integration with the Finance, Student Accounts, Financial Aid, and Human Resources’
systems prior to release to the production system.
4. Analyze, test, and model the results of system setup to determine appropriate functionality,
performance, data integrity, and third party software interface connections; augment and
make recommendations for system changes/corrections as necessary.
5. Develop documentation and provide training to other District staff responsible for end user
training.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
xx/xx/xx
SYSTEMS AND PROCEDURES ANALYST – STUDENT ADMIN.
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6. Interact with vendors to determine if their computer products will function with our system
and meet our needs.
7. Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Basic goals and objectives of college admissions and records functions.
Applicable sections of State Education Code and other applicable laws.
Complex higher education integrated information systems.
Information systems design and operation.
Data conversion.
Word processing and spreadsheet software.
Modern office practices, procedures, and equipment.
Interpersonal skills using tact, patience and courtesy.
Correct English usage, grammar, spelling, punctuation and vocabulary.
ABILITY TO:
Work independently with little supervision.
Learn the MCC student information system.
Learn the interrelationships of campus departments and their related information systems.
Analyze, compare, setup and apply complex admission, enrollment, and matriculation rules.
Learn software applications that interface with our information system.
Analyze software setups accurately and adopt effective courses of action.
Plan and organize own work and direct work of others.
Develop end user manuals.
Provide training to staff responsible for end user training.
Understand and follow oral and written directions.
Establish priorities and work effectively with many demands on time.
Communicate effectively both orally and in writing.
Meet schedules and timelines.
Operate a computer.
Establish and maintain cooperative and effective relationships with others, team player.
Work independently with minimal direction.
Work confidentially with discretion.
Maintain records.
EDUCATION AND EXPERIENCE:
Equivalent to an A.A./A.S. degree, or two years of college-level coursework or formal training
beyond high school, or completion of a recognized apprenticeship program; and directly related
experience.
LICENSES AND OTHER REQUIREMENTS:
WORK DIRECTION, LEAD, AND SUPERVISORY RESPONSIBILITY:
Not applicable – no assigned permanent staff to supervise
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
xx/xx/xx
SYSTEMS AND PROCEDURES ANALYST – STUDENT ADMIN.
3
CONTACTS:
Department Vice Presidents, Deans, Department Managers, coworkers, students, faculty,
public, vendors.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and/or stooping; occasional
light lifting, carrying, pulling and/or pushing of objects weighing 25 pounds or less; ability to
travel and/or drive to a variety of locations on and off campus as needed to conduct District
business; subject to frequent to constant visual stress, and repetitive use of hands, shoulders,
wrists and forearms for extended periods of time while using a computer keyboard and/or
mouse.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving appropriate interactions
and communications personally, by phone and in writing with a variety of individuals and/or
groups of individuals from diverse backgrounds on a regular, ongoing basis; ability to
concentrate on detailed tasks for extended periods of time, and to work effectively under
pressure on a variety of tasks concurrently while meeting established deadlines and changing
priorities.
WORKING CONDITIONS:
Primarily works in indoor office and/or computer room environments; subject to frequent
contacts with and interruptions by individuals in person or by phone; exposure to computer
room operations noise; may work at any college location during day and/or evening hours
including weekends and/or holidays on an as-needed basis.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
xx/xx/xx