Temple University
Role Inventory Form
Position Specifications
Job Class:
Role Inventory Title:
Family:
AS
Level:
AS4
Department Title:
Salary Grade:
School/College/Department:
BU:
Sub Department:
FLSA:
Reports To:
Prepared By:
Reviewed By:
Date: July 1, 2016
Family Definition
Administrative Services Definition: The members of the Administrative Services have the knowledge and skills to provide clerical, secretarial or
administrative support to various departments within the University.
Knowledge of: Basic Office Computer skills are required with the higher levels in this family using more advanced computer skills. Ability to use
advanced presentation (creating and developing presentations)skills. May have specialized office training (paralegal, medical, etc.)
Skills and abilities related to: Answering phones and directing calls. Keyboards and enters data. Acting as a first line of contact to outside parties.
Providing guidance on a variety of processes. Acting as an information resource. Take meeting minutes and transcribes data. Managing routine
correspondence (filing, retrieve, distributing, dissemination, distribution of all correspondence). Providing administrative and support services.
Interpersonal skills in working with university community. Composing correspondence. Scheduling. Supervising student workers. Handling
confidential data (i.e., payroll). Giving information to students (registration, tuition remission, etc.). Working with university information systems
(ISIS, FMS, etc.). Performing organizational tasks such as inventory, teaching evaluations, etc. Problem solving with other departments and
resolve issues. Working with external parties. Providing direct assistance to lower level employees. Assisting in preparing reports, proposals,
presentations, and budgets. Tracking and monitoring data. Maintaining records that assist with budget projections. May be responsible for
coordination of projects/programs.
In order to:
Complete organizational tasks
Ensure positive rapport and information exchange
Provide customer service to students, other departments, faculty, alumni, etc.
Prepare reports, memos, and other documents
Draft correspondence
Complete projects
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Temple University
Role Inventory Form
Profile Elements of Position
Functional Contribution and Research
Performance of Duties/
Project Responsibilities
May supervise other employees or students.
Performs assigned duties for subunit.
Follows established priorities in accomplishing work.
Has moderate decision making for own work.
Requires intermediate computer skills (i.e. graphs, spreadsheets, database).
May perform various reconciliations for subunit level.
May perform reports and records for division.
Oversees reports and records for subunit.
Utilizes limited decision making authority and sets guidelines and timetables in completing projects, processes and
functions within specialized skill set.
Sets guidelines and timetables for completing projects, processes and functions within specialized skill set.
Completes projects independently.
Typical Duties include:
Prepares and reviews forms, specialized reports, under limited supervision.
May perform various reconciliations for subunit level.
May perform reports and records for division.
Follows established priorities in accomplishing work.
Has moderate decision making for own work.
Requires intermediate computer skills (i.e. graphs, spreadsheets, database).
Drafts letters, correspondence for supervisor approval.
Makes travel arrangements, manages calendars, schedules meetings.
Oversees reports and records for subunit.
Procedures, processes,
and standards
Ensures compliance with policies and procedures.
Strategy
Promotes and ensures overall mission of workgroup and subunit.
Relationships, Service & Community
Internal
Serves as a point of contact.
Communicates across, up, and down all organizational levels.
External
Coordinates/facilitates external working relationships.
General knowledge of external customer’s interests/functions in order to enhance relationships.
Works with a wide array of university-wide constituents (donors, alumni, parents), external committees for purposes
of information retrieval and or standardized information dissemination
Functional Team
Members
Coordinates information up and down the department ladder.
Gives direction to student workers.
May give direction to clerks, secretaries, etc.
Problem Solving & Innovation
Scope of Issues
Handles moderately complex issues that have impact to subunit, department and/or external constituents.
May work with, or assist supervisors and managers with implementing broad process solutions.
Problem Resolution/
Resources Available
Operates with minimal supervision in area to address and/or resolve problems within policies and procedures within
workgroup while considering departmental impact.
Searches out best practices in specialized area (medical, legal) and implements.
Taps institutional resources.
Allocates resources within division/sub unit.
Provides recommendations and information for the use of external sources.
Creativity and Innovation
Suggests creative or innovative revisions to the processes of the workgroup.
Decision Making Impact
Context of Decisions
Has authority to make varied decisions within rules/instructions, standards, policies, and procedures.
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Temple University
Role Inventory Form
Profile Elements of Position
Financial
Responsibility to operate within budget of area.
Responsible to track and monitor expenditures, and reconciliation to budget.
Provides input into development of budget are.
People
Responsible for providing input into selection, termination and performance management of workgroup or subunit.
Leadership and Training
Professional Development May be involved in employee development and mentoring.
and Training
Technical Leadership
Shares technical expertise with other team members.
Team Morale/
Role Model
Ensures organizational values are modeled by exhibiting professional demeanor and collegiality.
Leads by example
Key Departmental Functions
(capsule statement and basic task list from dept and prior version descriptions)
Profiling Related Dimensions
A. Supervision:
May supervise other employees. May provide direction to student workers.
B. Operating Budget range,
if Applicable:
C. Typical Education &
Experience:
Bachelor’s degree and 2-5 years of directly related experience. An equivalent combination of education
and experience may be considered.
D. Typical Equipment Used:
E. Environmental
Conditions:
No adverse conditions
Ability to speak clearly.
Ability to distinguish colors.
Ability to see clearly with corrective lens.
Ability to use hands to fingers, handle, or feel.
F. Expected Physical
Requirements:
Ability to reach with hands and arms.
Ability to work a computer for an extended period of time.
Ability to manipulate and assemble files.
Ability to operate standard office equipment.
Ability to work nights/weekends/early mornings.
Ability to work overtime.
G. Other Pertinent
Dimensions:
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Temple University
Role Inventory Form
Note: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically
mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.
University Compensation (JobClass Title Family Level)
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