Temple University
Role Inventory Form
Position Specifications
Job Class:
Role Inventory Title:
Family:
AS
Department Title:
Level:
AS1
Salary Grade:
School/College/Department:
BU:
Sub Department:
FLSA:
Reports To:
Prepared By:
Reviewed By:
Date: July 1, 2016
Family Definition
Administrative Services Definition: The members of the Administrative Services have the knowledge and skills to provide clerical, secretarial or
administrative support to various departments within the University.
Knowledge of: Basic Office Computer skills are required with the higher levels in this family using more advanced computer skills. Ability to use
advanced presentation (creating and developing presentations)skills. May have specialized office training (paralegal, medical, etc.)
Skills and abilities related to: Answering phones and directing calls. Keyboards and enters data. Acting as a first line of contact to outside parties.
Providing guidance on a variety of processes. Acting as an information resource. Take meeting minutes and transcribes data. Managing routine
correspondence (filing, retrieve, distributing, dissemination, distribution of all correspondence). Providing administrative and support services.
Interpersonal skills in working with university community. Composing correspondence. Scheduling. Supervising student workers. Handling
confidential data (i.e., payroll). Giving information to students (registration, tuition remission, etc.). Working with university information systems
(ISIS, FMS, etc.). Performing organizational tasks such as inventory, teaching evaluations, etc. Problem solving with other departments and
resolve issues. Working with external parties. Providing direct assistance to lower level employees. Assisting in preparing reports, proposals,
presentations, and budgets. Tracking and monitoring data. Maintaining records that assist with budget projections. May be responsible for
coordination of projects/programs.
In order to:
Complete organizational tasks
Ensure positive rapport and information exchange
Provide customer service to students, other departments, faculty, alumni, etc.
Prepare reports, memos, and other documents
Draft correspondence
Complete projects
Profile Elements of Position
Functional Contribution and Research
Performance of Duties/
Project Responsibilities
Performs defined tasks for academic or administrative workgroup.
Performs daily tasks for review.
Provides faculty and administrative support, as needed.
Typical duties include: Keyboards/data entry.
Prepares university forms for different offices (i.e. Payroll, purchase requisitions, travel and expense reports, etc.)
under close supervision.
Procedures, processes,
and standards
Follows established work guidelines, policies and procedures, under direct supervision,
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Temple University
Role Inventory Form
Profile Elements of Position
Strategy
Understands overall mission of workgroup and division.
Relationships, Service & Community
Internal
Limited to exchanging information.
May communicate with faculty, administrators.
External
Occasionally communicates with student, patients, alumni, parents, vendors, etc.
Exchanges information and/or materials.
Refers external questions to appropriate parties.
Functional Team
Members
Takes direction from Supervisor.
May give limited direction to student workers.
Handles confidential information within workgroup/ team.
Problem Solving & Innovation
Scope of Issues
Handles routine issues, limited to own work.
Reports problems to supervisors or appropriate parties.
Impact is limited to functional area.
Problem Resolution/
Resources Available
Refers problems/concerns to appropriate party or office for resolution.
Creativity and Innovation
Minimal creativity within scope of technical functions.
Decision Making Impact
Context of Decisions
Has authority to make limited decisions on specific work, based on prior instruction.
Financial
Not Applicable
People
Not Applicable
Leadership and Training
Professional Development May coach student workers.
and Training
Technical Leadership
Not Applicable.
Team Morale/
Role Model
Contributes to team morale by understanding overall mission of workgroup and subunit.
Key Departmental Functions
(capsule statement and basic task list from dept and prior version descriptions)
Profiling Related Dimensions
A. Supervision:
Does not supervise other employees.
B. Operating Budget range,
if Applicable:
C. Typical Education &
Experience:
1-2 years directly related experience. An equivalent combination of education and experience may be
considered.
D. Typical Equipment Used:
E. Environmental
Conditions:
No adverse conditions
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Temple University
Role Inventory Form
Profiling Related Dimensions
Ability to speak clearly.
Ability to see clearly with corrective lens.
Ability to use hands to fingers, handle, or feel.
Ability to reach with hands and arms.
F. Expected Physical
Requirements:
Ability to work a computer for an extended period of time.
Ability to manipulate and assemble files.
Ability to operate standard office equipment.
Ability to work nights/weekends/early mornings.
Ability to work overtime.
G. Other Pertinent
Dimensions:
Note: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically
mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.
University Compensation (JobClass Title Family Level)
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