Temple University
Role Inventory Form
Position Specifications
Job Class:
Role Inventory Title:
Family:
AS
Level:
AS2
Department Title:
Salary Grade:
School/College/Department:
BU:
Sub Department:
FLSA:
Reports To:
Prepared By:
Reviewed By:
Date: July 1, 2016
Family Definition
Administrative Services Definition: The members of the Administrative Services have the knowledge and skills to provide clerical, secretarial or
administrative support to various departments within the University.
Knowledge of: Basic Office Computer skills are required with the higher levels in this family using more advanced computer skills. Ability to use
advanced presentation (creating and developing presentations)skills. May have specialized office training (paralegal, medical, etc.)
Skills and abilities related to: Answering phones and directing calls. Keyboards and enters data. Acting as a first line of contact to outside parties.
Providing guidance on a variety of processes. Acting as an information resource. Take meeting minutes and transcribes data. Managing routine
correspondence (filing, retrieve, distributing, dissemination, distribution of all correspondence). Providing administrative and support services.
Interpersonal skills in working with university community. Composing correspondence. Scheduling. Supervising student workers. Handling
confidential data (i.e., payroll). Giving information to students (registration, tuition remission, etc.). Working with university information systems
(ISIS, FMS, etc.). Performing organizational tasks such as inventory, teaching evaluations, etc. Problem solving with other departments and
resolve issues. Working with external parties. Providing direct assistance to lower level employees. Assisting in preparing reports, proposals,
presentations, and budgets. Tracking and monitoring data. Maintaining records that assist with budget projections. May be responsible for
coordination of projects/programs.
In order to:
Complete organizational tasks
Ensure positive rapport and information exchange
Provide customer service to students, other departments, faculty, alumni, etc.
Prepare reports, memos, and other documents
Draft correspondence
Complete projects
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Temple University
Role Inventory Form
Profile Elements of Position
Functional Contribution and Research
Performance of Duties/
Project Responsibilities
Performs defined tasks for academic or administrative workgroup, with some discretionary responsibility.
Receives daily direction and review from immediate supervisor on assigned tasks.
Independently provides faculty support, as needed.
May perform budget/cash reconciliation at workgroup level.
Independently follows up on book orders, projects.
Makes travel arrangements, manages calendars, schedules meetings.
Typical Duties include:
Keyboards/data entry.
Creates draft memos and other correspondence.
Makes travel arrangements, manages calendars, schedules meetings.
Prepares university forms for different offices (i.e. Payroll, purchase requisitions, travel and expense reports, etc.)
following established policies.
May perform budget/cash reconciliation at workgroup level.
Procedures, processes,
and standards
Follows established work guidelines, policies and procedures, with limited discretion.
Strategy
Supports overall mission of workgroup and subunit.
Relationships, Service & Community
Internal
May interact with peers in other departments.
Routinely disseminates information.
Regularly communicates with faculty, administrators.
External
Regularly communicates with student, patients, alumni, parents, vendors, etc.
Exchanges information and/or materials and may work with other departments under general supervision.
Refers external questions to appropriate parties.
Functional Team
Members
Takes direction from team members, and may give direction to student workers.
Handles confidential information within workgroup/team.
Problem Solving & Innovation
Scope of Issues
Handles routine issues within functional area.
Reports problems to supervisors or appropriate parties.
Issues impact beyond immediate functional area.
Problem Resolution/
Resources Available
May resolve some problems under minimal supervision and within established policies and procedures.
Relies on peers, supervisor and established policies and procedures for resources.
Creativity and Innovation
Some creativity within scope of technical functions.
Decision Making Impact
Context of Decisions
Has authority to make limited decisions on specific work, based on prior instruction.
Financial
May be responsible to track and monitor expenditures, and reconciliation to budget area.
People
May participate in the hiring of student workers.
Leadership and Training
Professional Development May teach work processes and procedures.
and Training
Technical Leadership
Not applicable.
Team Morale/
Role Model
Contributes to team morale by supporting organizational values and mission.
Leads by example.
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Temple University
Role Inventory Form
Key Departmental Functions
(capsule statement and basic task list from dept and prior version descriptions)
Profiling Related Dimensions
A. Supervision:
Does not supervise other employees; may provide direction to student workers.
B. Operating Budget range,
if Applicable:
C. Typical Education &
Experience:
1 to 3 years of directly related experience. An equivalent combination of education and experience may
be considered.
D. Typical Equipment Used:
E. Environmental
Conditions:
No adverse conditions
Ability to speak clearly.
Ability to distinguish colors.
Ability to see clearly with corrective lens.
Ability to use hands to fingers, handle, or feel.
F. Expected Physical
Requirements:
Ability to reach with hands and arms.
Ability to work a computer for an extended period of time.
Ability to manipulate and assemble files.
Ability to operate standard office equipment.
Ability to work nights/weekends/early mornings.
Ability to work overtime.
G. Other Pertinent
Dimensions:
Note: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically
mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.
University Compensation (JobClass Title Family Level)
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