NZQA Expiring unit standard
11959 version 4
Page 1 of 4
Title
Order goods to meet pre-set stock levels in a retail or distribution
environment
Level
3
Credits
2
Purpose
People credited with this unit standard are able to calculate
stock to order, order goods from existing suppliers, and monitor
the supply of goods, in a retail or distribution environment.
Classification
Retail, Distribution, and Sales > Stock Control
Available grade
Achieved
Explanatory notes
Definitions
Agreed indicates a course of action that is established between two or more people
(including the candidate) and which follows organisational procedures.
Organisational procedures refer to instructions to staff on policy and procedures which are
formally documented, or generally accepted within the workplace.
Retail or distribution environment refers to workplaces where the primary focus is on
customers purchasing goods and/or services.
Outcomes and evidence requirements
Outcome 1
This unit standard is
Evidence requirements
expiring
Calculate stock to order in a retail or distribution environment.
1.1
Procedures for calculation of basic stock order to meet pre-set stock levels
comply with organisational procedures, and calculation is accurate and
complete.
Range
1.2
procedures may include but are not limited to – count stock on
shelves, compare stock count to pre-set level, stock management
system, check unfulfilled orders.
Special circumstances relating to stock order are identified, and calculation of
adjustment to stock order requirements is within authorised budget, accurate,
and complete.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
Range
11959 version 4
Page 2 of 4
special circumstances may include but are not limited to –
specials, manufacturer advertising, promotions, special deals from
supplier, previous sales history;
evidence is required for three special circumstances.
1.3
Quantity of stock to order can be stored in space available on premises.
1.4
Quantity of stock to order meets minimum supplier volumes.
1.5
Quantity of dated products to order is able to be sold before use by date or best
before date.
Outcome 2
Order goods from existing suppliers in a retail or distribution environment.
Evidence requirements
2.1
Stock order is placed within agreed timeframe, and placement method complies
with organisational procedures.
Range
2.2
Stock order maximises bulk purchase benefits.
Range
2.3
timeframe may include but is not limited to – supplier lead times,
organisational promotions.
benefits may include but are not limited to – delivery costs, bulk
purchase discounts, goods handling costs, storage costs.
Stock order specifies special conditions to be met by supplier as specified in
organisational procedures.
special conditions may include but are not limited to – delivery
This
unit
standard
dates, expiry
date, use
by date/best before date,is
packaging,
labelling, barcoding, quantity tolerances, data to be included on
packing slip,
customs clearance, inwards freight.
expiring
Range
2.4
Stock order details required by supplier are accurate, complete, and meet
supplier requirements.
Range
2.5
details may include but are not limited to – organisation name,
order number, site address, invoice address, brand, type of stock,
size, weight, quantity, code.
Record of stock order in the stock control system complies with organisational
procedures.
Range
ServiceIQ
SSB Code 9068
may include but is not limited to – inventory control system, files,
hard copy, computer records.
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
11959 version 4
Page 3 of 4
Outcome 3
Monitor the supply of goods in a retail or distribution environment.
Evidence requirements
3.1
Supply of goods to meet stock orders is monitored at agreed frequency, and
action to correct faults is taken in accordance with organisational procedures.
supply – delivery times, correct stock for order, price, quality of
goods, quality of packaging, damage in transit;
monitor – performance, non-performance.
Range
3.2
Records of monitoring of supply of goods are maintained in accordance with
organisational procedures.
may include but is not limited to – hard copy, computer record.
Range
Replacement information
This unit standard, unit standard 11967, and unit
standard 11976 have been replaced by unit standard
28499.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
Review
Review
Review
This
unit
is2016
2
26
November standard
2003
31 December
3
21 November 2008
31 December 2016
expiring
4
16 April
2015
31 December 2017
1
31 October 1997
31 December 2016
Consent and Moderation Requirements (CMR) reference
0225
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
11959 version 4
Page 4 of 4
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016