7948 version 4
28-Jun-16
1 of 5
PROVIDE SOCIAL SERVICES
Prepare and write social service reports
level:
5
credit:
6
planned review date:
June 2006
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: gather
information for the social service report, and write the social
service report.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
explain the application of Te Tiriti o Waitangi in the
social services, and are able to apply this competence
to the context of assessment for this unit standard (for
further clarification, please refer to Unit 7927, Explain
the application of Te Tiriti o Waitangi in the social
services).
2
Glossary
Characteristics and needs of the subject of the report
and the people being interviewed may be physical,
spiritual, or mental, and may include but are not limited
to: age and stage of development, culture, disability,
gender, health status, language, sexual orientation; and
needs for physical comfort, safety, and privacy.
Community may include but is not limited to: a
community of interest, a community of locality, a
cultural community, a kin group.
Matters to be reported on may include but are not
limited to: individual, family, whānau, or group issues;
community concerns, issues, or needs; projects;
programmes; central or local government legislation or
policy; or social service provider policy or service.
 New Zealand Qualifications Authority 2016
7948 version 4
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PROVIDE SOCIAL SERVICES
Prepare and write social service reports
Subject of the report may include an individual, a family,
a whānau, a group, or a community.
3
People awarded credit in this unit standard are able to
demonstrate competence in preparing and writing
social service reports in relation to one category of
subject of the report, and one category of matters to be
reported on.
4
All communications with service users are treated
confidentially. The scope and limits of confidentiality
are defined through negotiation and informed consent
of service users, and criteria established by legislation,
ethical practice, and service provider guidelines. In the
context of this unit standard, sources of criteria
established by legislation, ethical practice, and service
provider guidelines may include but are not limited to:
Adoption Act 1955, Children, Young Persons and Their
Families Act 1989, Criminal Justice Act 1985, Family
Proceedings Act 1980, Guardianship Act 1968, Mental
Health (Compulsory Assessment and Treatment) Act
1992, Official Information Act 1982, Privacy Act 1993,
Protection of Personal and Property Rights Act 1988,
common law on evidence, Evidence Amendment Act
(No 2) 1980, specific provisions in legislation governing
confidentiality in reports to courts, committees, and
statutory agencies, service provider codes of conduct,
codes of practice issued by the Privacy Commissioner,
social service codes of ethics, and service provider
guidelines, protocols, staff manuals, strategic plans,
kawa, or tikanga.
 New Zealand Qualifications Authority 2016
7948 version 4
28-Jun-16
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PROVIDE SOCIAL SERVICES
Prepare and write social service reports
5
Social service workers prepare written reports under
many protocols and statutes. It is not essential for
people credited with this unit standard to know all of
these protocols or statutes. In the context of this unit
standard, legislation includes but is not limited to:
Adoption Act 1955, Alcoholism and Drug Addiction Act
1966, Children, Young Persons and Their Families Act
1989, Criminal Justice Act 1985, Domestic Violence Act
1995, Family Proceedings Act 1980, Guardianship Act
1968, Health and Disability Services (Safety) Act 2001,
Health and Disability Services Act 1993, Injury
Prevention, Rehabilitation, and Compensation Act
2001, Mental Health (Compulsory Assessment and
Treatment) Act 1992, Protection of Personal and
Property Rights Act 1988.
6
People awarded credit in this unit standard show that
their actions are guided and supported by valid theory
for social service practice. Evidence is required of
social service theory that is derived from authoritative
sources, which may include but are not limited to: body
of knowledge related to social service work; cultural
theory; practice research.
Elements and Performance Criteria
element 1
Gather information for the social service report.
performance criteria
1.1
The subject of the report, matters to be reported on, and contact procedures
with the subject of the report are confirmed with the body that is commissioning
the report.
1.2
Matters to be reported on are clarified with the subject of the report, and
requests for information by the subject of the report are met.
 New Zealand Qualifications Authority 2016
7948 version 4
28-Jun-16
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PROVIDE SOCIAL SERVICES
Prepare and write social service reports
1.3
Gathering of information identifies with the subject of the report and the body
that is commissioning the report all sources from which relevant information can
be gathered.
Range:
sources from which relevant information can be gathered may
include but are not limited to - written sources, personal interviews
with the subject of the report, interviews with other interested
parties.
1.4
Interviews are conducted using methods that acknowledge the characteristics
and needs of the subject of the report and other people being interviewed.
1.5
Gathering of information is according to criteria established by legislation,
ethical practice, and service provider guidelines.
element 2
Write the social service report.
performance criteria
2.1
The social service report contains the information, recommendations, and
opinion required by legislation, ethical practice, and service provider guidelines.
2.2
The style and language in which the social service report is written meets the
need for clarity and understanding by the subject of the report and the body
commissioning the report.
2.3
The social service report is submitted for typing or printing within the turn
around time specified by the body commissioning the report.
2.4
The social service report is completed and submitted to the body
commissioning the report within the specified time period.
 New Zealand Qualifications Authority 2016
7948 version 4
28-Jun-16
5 of 5
PROVIDE SOCIAL SERVICES
Prepare and write social service reports
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016