POSITION DESCRIPTION
TITLE:
EXTENDED TITLE:
FLSA STATUS:
Manager
Manager, Instructional Service Center
Exempt
CATEGORY:
Professional
GRADE:
C
JOB SUMMARY: Provide coordination, leadership, and direction to Instructional Service Center (ISC)
staff and users to ensure quality services. Provide supervisory resolution to all technical and staffing
matters. Maintain departmental inventories and departmental records and reports.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
50%
1.
Manage the day-to-day operations of the ISC department. Coordinate, establish
priorities, delegate and provide supervision to multi-campus ISC staff. Assure all
ISC equipment is maintained and operational. Maintain office safety and security,
create staff work schedules. Participate in the development and recommendation
of budget process. Implement and monitor fiscal year operating budget.
2.
Maintain internal inventory control and distribution of all equipment, furniture and
supplies. Generate requisitions, manage and oversee open purchase orders for
purchase of supplies and services. Participate in the development of departmental
equipment and supply bids.
20%
3.
Provide personnel management direction and guidance to staff including training
orientation, performance appraisal, professional development, coaching and
counseling. Participate in setting performance goals and priorities that contribute
to departmental mission. Conduct and attend staff training seminars and
workshops to enhance management, technology, and leadership skills.
15%
4.
Coordinate and delegate production of all records management services and
maintain records. Responsible for generating department reports. Design and
implement ISC brochures, departmental signs, memoranda; develop and
implement Standard Operating Procedures.
10%
5.
Other duties as assigned.
5%
REPORTING RELATIONSHIP: Director of Auxiliary Services.
SUPERVISORY RESPONSIBILITIES: Direct supervision as first-line supervisor of assigned staff.
Effective: 6/1/11
Page 1 of 4
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor’s degree.
EXPERIENCE: Three (3) years related experience.
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities:
Must possess strong leadership, management/organizational skills.
Excellent written and oral communication skills.
Ability to interact with individuals at all levels of the institution, proficient in
computer and mathematical skills.
Ability to work flexible schedules.
Ability to function in stressful situations.
Strong customer service skills.
Must be able to adapt to different environment.
2.
Equipment Used: Personal computer, fax, telephone, copier, folding cutter, drill, scanner,
and other equipment associated with an office/print shop environment.
3.
Software Used: MS Word, MS Office Publisher, MS Office Excel, MS Office PowerPoint,
MS Office Outlook, Administrative Software System, Adobe Acrobat, Argos, test banks, and
the Internet.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to reach with hands
and arms and talk or hear. The employee is frequently required to stand; walk; sit and use hands to
handle or feel. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or
crawl and taste or smell. The employee must regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 to 50 pounds. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral vision, depth perception and ability
to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, counseling, and/or influencing people are
important in achieving job objectives, causing action, understanding others, or changing behavior;
and, skills of persuasiveness or assertiveness, as well as sensitivity to acknowledge the point of
view of others.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical
parts; high, precarious places; fumes or airborne particles and extreme heat. The noise level in the
work environment is usually loud.
Effective: 6/1/11
Page 2 of 4
POSITION TITLE:
Manager, Instructional Service Center
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
Over 2/3
X
X
X
X
X
X
X
None
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
X
X
X
X
X
None
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
X
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Effective: 6/1/11
Amount of Time
Under 1/3
1/3 to 2/3
X
X
X
X
Required
X
X
X
X
X
X
Page 3 of 4
NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
X
Employee Signature
Effective: 6/1/11
Date
Page 4 of 4