POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Network Academy Lab
Assistant
Non-exempt
CATEGORY:
Classified
GRADE:
E
JOB SUMMARY: Position is responsible for providing direct tutorial, training, and/or instructional
lab support to students in the lab when an instructor is generally not present.
ESSENTIAL FUNCTIONS:
1. Provide support to faculty through instructional assistance in the lab and
classroom; participate in the preparation of instructional materials for
lectures and/or labs; assist students with class and/or laboratory
assignments by providing technical assistance in hardware
maintenance/usage and software/peripheral installation/usage.
YEARLY
PERCENT OF
TIME
50%
2. Perform routine PC diagnostics and utility checks before each lab;
maintain hardware components and accessories, replace as needed.
Assist with setup at the beginning of each day; trouble shoot as needed.
Reset all PCs and equipment after each class to restore PCs to original
state; ensure supplies are available for labs, returned upon completion
and secured.
35%
3. Develop and maintain an inventory system for instructional materials
and equipment, including computer hardware and software.
10%
4. Familiarize students with lab and classroom areas; explain lab
procedures and policies for PC and equipment usage; provide feedback
as needed.
5%
REPORTING RELATIONSHIP:
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor’s or equivalent
EXPERIENCE: Three (3) Years
CERTIFICATIONS/LICENSURES:
SPECIAL SKILLS AND ABILITIES:
Skills/Abilities: Strong interpersonal and writing skills in addition to the ability to operate
and maintain assigned equipment.
Equipment Used: Desktops, Laptops, Servers, routers, Switches, Hubs, Projectors
Software Used: Windows 95, 98, 98E, 98se, ME, 2000 Professional, 2000 Server, 2000
Advanced Server XP Professional, a variety of work-processing, spreadsheet, database,
e-mail an internet software.
PHYSICAL REQUIREMENTS:
Duties require little to moderate physical effort in working with light (up to 30lbs), easy to
handle materials. Duties performed may cause light fatigue of eyes, fingers, or other
faculties due to long periods of standing, sitting, or repetitive motion.
INTERPERSONAL SKILLS:
This position requires the ability to communicate with coworkers, supervisors, and other
members of the organization to request and transmit information. Alternative or combined
skills in understanding, counseling, and/or influencing people are important in achieving
job objectives, causing action, understanding others, or changing behavior; and skills of
persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
WORKING CONDITIONS:
Job is performed in a computer laboratory setting