Curriculum Vitae Josephine D.Valdez Al Fahaheel St.63 Bldg 7806 Floor 2 Flat no.5 Block 11 Kuwait phone no.965- 67058803 E-mail adds. jocie_abedes2000@yahoo.com OBJECTIVE: To work in a company where I could be able to contribute my Knowledge, skills and experience and be able to progress in my Career path as the business grow and expand. POSITION APPLIED: Receptionist and any other suitable jobs according to my skills and experience. WORK EXPERIENCE: Receptionist Kuwait Pilates and More(Salmiya Branch) Sept.29 up to Present Duties and Responsibilities: Welcome,Greet and direct the Customers. Book appointments to accommodate members needs. Answer Telephone Inquiries ,handle them well and Provide Basic Information to customers. Update Files of each customers. Handle complains in a very polite and professional way. Screening and Directing calls to Manager,staff and members. Adhere to promote monthly events, promotions and marketing Reporting to Manager all the important details of the day. Maintain a good working environment with the Team. Ghanaty ( Bairaq mall, Kuwait) Jan. 2011 –Sept.2011 Duties and Responsibilities; Spraying perfume to customers as part of marketing strategy. Inform customer about our products and promotion. Convince customer to buy our product. Thank customer and invite them to come back again. Crystal J (Bairaq mall, Kuwait) Duties and Responsibilities: Welcome customer in a friendly manner Scan, design and edit pictures to show best image. Transfer best shot in the clear crystal using adobe Photoshop. Al Jawad Hassan’s and Company Sept. 2006 up to present Adams Kids brand (Kuwait) Cashier/Sales Assistant Duties and Responsibilities: Acknowledge, welcome and greet all customers in a warm and friendly manner. Able to identify when a customer needs help and adjusts service style to suit the needs and requirements of each customer. Always consider customer as the first in everything even when other tasks are being completed. Be aware of in store promotions and communicate this clearly to every customer. Offer assistance by suggesting a choice of outfits and alternatives to suit the occasion and requirements Deliver all the steps by providing great customer service during the till point process. Fully understand the brand values and ethos and communicates this effectively to the customer Kuwait Food Co. Americana April 2000 up to June 2006 Kentucky Fried Chicken (Kuwait) Cook/Cashier/ hostess Duties and Responsibilities: Inform customers of our meals and promotions. Take the order of the customer and pack their order Enter the transaction in the till, thank them and invite them to come again. Maintain the cleanliness of the store. Report to supervisors and managers the important details of the day. Maintain the standard of the product. Keeping the entire product fresh. Be a good team member. SKILLS AND EXPERIENCE: 4 years Retail fashion experience. Service oriented background General good level of education Pleasant personality and good grooming Knowledge of spoken and written English. Motivated and energetic. Willing to work in a multi –national and International environment. Flexible and able to work under pressure Excellent in English, fair in Arabic EDUCATIONAL ATTAINMENT: Philippine School of Business Administration (1983-1986) Third Year College Bachelor of Science in Business Administration Kuwait International School October to December 2005 3 months basic computer course PERSONAL INFORMATION: Full name: Nationality: Birth date: Residence Visa: Passport no. Passport expiry Josephine D.Valdez Filipino July 11, 1966 (Visa 18 transferrable) WW0004203 21, Jan.2013 I do hereby certify that all the above information are true and correct to the best of my knowledge and belief.