Name: Amal Mahmoud Ebeid
Date of Birth: Sep 01, 1974
Nationality: Egyptian
Contact: 00965-977-32-100
Residency: 18
E-Mail: amalibrahim868@yahoo.com
Dear Sir,
I'm very motivated, work devoted, hard worker and able to prove my self in
any field of work, with high self esteem and self confidence. Ready to give
my best and learn anything within a short period of time and I'm always
looking for ways by which I could expand my knowledge.
Moreover, I'm ready to work under hard circumstances. It's important to
mention that I'm courageous, presentable with good appearance and capable
of giving a good impression about the organization I represent, I'm very
active, flexible and creative as well.
I possess good communication and negotiation skills a strong personality and
critical decisions and of establishing relationships whether inside or outside
the organization but for the benefit of the organization too.
Name: Amal Mahmoud Ebeid
Date of Birth: Sep 01, 1974
Nationality: Egyptian
Contact: 00965-977-32-100
Residency: 18
E-Mail: amalibrahim868@yahoo.com
Objective:
Seeking a position utilizing my technical and managerial skills as my
experience background.
Experience:
August 2012-Present
Flex Resorts & Real Estate. Kuwait,Bneid Algar
Human Resources Supervisor
• Work closely with senior management to identify staffing needs and develops
staffing strategies that are linked to the companys short term operational needs
and long-term strategic needs.
• Establish a systematic recruitment process and provides necessary guidelines to
help managers in making the best possible hiring decisions.
• Decide on recruitment strategies, sources of candidates (locally & overseas)
• Design HR strategies that align with the strategic goals of the business.
• Develop a structured orientation program that meets the company objectives.
• Ensure that job tasks and expectations, policies and procedures, company vision,
values, company culture and regulations are communicated clearly to the new
employees etc.
• Maintains management guidelines by preparing, updating, and recommending
human resource policies and procedures.
• Prepares employees for assignments by establishing and conducting orientation
and training programs.
• Ensures planning, monitoring, and appraisal of employee work results by
training managers to coach and discipline employees; scheduling management
conferences with employees; hearing and resolving employee grievances;
counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by
studying and assessing benefit needs and trends; recommending benefit programs
to management; directing the processing of benefit claims; obtaining and
evaluating benefit contract bids; awarding benefit contracts; designing and
conducting educational programs on benefit programs.
• Maintains the work structure by updating job requirements and job descriptions
for all positions.
• Completes human resource operational requirements by scheduling and
assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training
employees.
July 2008-July 2012
Kuwait, Kuwait
Habchi&Chalhoub Co.
Personnel Administrator –
Human Resources
 Prepare the documents for the new joiners (passport copies-account numberscivil ID copies) in order to prepare the release papers as required by State
labor law
 Update new joiners track
 Create a staff number using the company system.
 Add new joiner on payroll
 Update employees data (leaves-passport-residency)
 Monitoring expiry date of residencies and process the renewal as required by
State labor law
 Monitoring head office attendance
 Prepare final settlement for the resigned employee by using the check list after
finish the exit interview
 Preparing memos and translate it from English to Arabic
 Corrective majors (Transfer-Promotion-Resignation & Termination.
 Handling the outsourcing company in the location- Investigation on siteHandling any investigation requirement on site- Investigate and answer any
employee complains.
 Follows up on recording annual vacations, sick leaves, absenteeism and
attendance.
 Prepares job ads for labor and send to Functional Human Resources Manager
for approval.
 Timely execution of administrative changes for employees who change jobs or
employment status- Track the Annual Operating Plans vs. Actual and
recommend means of optimizing the Head Count.
Dec 2006-Dec2007
Kuwait, Kuwait
Ikea Co.
Delivery and Assembly
Supervisor
 Create the customer shipment.
 Checking the items (article No. – missing – discontinue).
 Follow up on weekly basis with customer the pending job.
 Monitoring the attendance for the staff (carpenters-drivers-assistants).
 Finalize the customer complains.
Apr 2005 – Feb 2007
Kuwait, Kuwait
Al Hamaidan institute
Trainer and Coordinator
 Dealing with ministries and companies
 Managing all events, training and seminars (location, budget and date)
 Preparing all French materials for trainings
Education:
1994-2000
Applied Law university
Alexandria, Egypt
Bachelor's of Law
1993
Applied Alliance
Notre dame De Sion,
Alexandria, Egypt
GCSE in addition to the "Alliance Certificate" from Paris in the French
language.
1978-1993
Notre Dame De Sion
School
Alexandria, Egypt
Training:

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
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Marketing and Telemarketing and media plan
Customer Satisfaction
- Internally and externally customers
- Elements of customer satisfaction
- Nonverbal behaviors-What they are/why important
- Managing customer dissatisfaction and handing difficult situations
Effective Communication Skills
- How to communicate effectively , address a group where necessary
- How to effectively negotiate with customers and employees on proposals
leading to successful conclusions.
Problem solving and Decision Making
Languages:
Arabic – English – French
Qualifications & Skills:
Computer Skills:
Word, Excel, Power Point, Outlook Express, Adobe Photoshop and Primary Corel Draw.
Internets:
“Browse corporate Web sites – use search engines – E-mails link and files – use the
address book “
Interpersonal Skills:
I’m Honest, efficient, enthusiastic, open minded and wise
I’ve the art of how to communicate with people
I’ve a strong personality and I can handle any problem I face wisely and effectively
Managerial Skills
The Manager is responsible for directing the whole team toward the success and
achievement the planned goal
I’m active and I’ve the leader ship to organize work
I’m social and a good problem solver