Discussion: The Influence of IA on Information Security Effectiveness: Perceptions of Internal Auditors Urton Anderson, CCEP Director of the Von Allmen School of Accountancy and Professor The University of Kentucky Agenda Contribution – Putting the Paper in a Larger Context IA and its relationship to other assurance providers 3 Lines of Defense Model Reliance on assurance providers Some specific issues for discussion Should incidents go down? What is a finding? What is the “quality of relationship”? IA and its relationship to other assurance providers Who provides assurance in organizations? Organization as a Web of Assurance Assurance Network 3 Lines of Defense Reliance on assurance providers COMBINED ASSURANCE King III Principle 3.5 The audit committee should ensure that a combined assurance model is applied to provide a coordinated approach to all assurance activities. 8 2/22/2012 Regulatory Oversight 4th Line Results Asset Safeguarding Business Continuity Crisis Management Competitive Environment Economic Environment Hedging/Liquidity Management Financial Reporting Finance Processing International Operations Information Technology Labor Relations/Staff Legal Operations Regulator & Stakeholders Revenue & Reputation Environment Suppliers & Key Relationships Provider Assessment Overall Provision Low Medium High Assurance Assurance Assurance Opportunity to Remove / Refocus Effort Assurance Maintain Gap Current Status Remove Duplicate Assurance Activity Review Other Assurance Providers Obtain Independent Assurance Assurance Provision Corrective Action Regulators Investigations Proactive Safety Monitoring Quality Audit \ Compliance Internal Audit External Audit IT Steering Group Independent 3rd Line SOX Network Development Forum Environmental Management Group Safety Review Board Performance Review Meeting Compliance Risk Management Processes Communications Assurance Provider Planning Functional Oversight 2nd Line Commercial Legal Procurement IT Operations Treasury Human Resources Management 1st Line Finance Performance Provider Risk Assurance Map – Starting Template Assurance Map (PWC) Specific Issues What is a finding? Should incidents go down? What is the “quality of relationship”? Relational Coordination Theory Jody Hoffer Gittell - Brandeis University Relational Coordination Theory “New Directions for Relational Coordination Theory,” in The Oxford Handbook of Positive Organizational Scholarship, 2011 The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance (McGraw-Hill, 2003) High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience (McGraw-Hill, 2009) Urton Anderson Von Allmen School of Accountancy The University of Kentucky (859)218-1788 urton.anderson@uky.edu