Chapter 16 – Multiple Choice Type Questions 1. Software quality might be defined as conformance to explicitly stated requirements and standards, nothing more and nothing less. a. True b. False Answer: (Section 16.1) 2. People who perform software quality assurance must look at the software from the customer's perspective. a. True b. False Answer: (Section 16.1) 3. The elements of software quality assurance consist of reviews, audits, and testing. a. True b. False Answer: (Section 16.2) 4. Which of these activities is not one of the activities recommended to be performed by an independent SQA group? a. b. c. d. prepare SQA plan for the project review software engineering activities to verify process compliance report any evidence of noncompliance to senior management serve as the sole test team for any software produced Answer: (Section 16.3.1) 5. Metrics can be used to indicate the relative strength os a software quality attribute. a. True b. False Answer: (Section 16.3.2) 6. Statistical quality assurance involves a. using sampling in place of exhaustive testing of software b. surveying customers to find out their opinions about product quality c. tracing each defect to its underlying cause, isolating the "vital few" causes, and moving to correct them d. tracing each defect to its underlying causes and using the Pareto principle to correct each problem found Answer: (Section 16.5) 7. Six Sigma methodology defines three core steps. a. b. c. d. analyze, improve, control analyze, design, verify define, measure, analyze define, measure, control Answer: (Section 16.5.2)