JOB JPTION DESCRIPTION AAON, INC. Name:______________________________________ EmpSo. I.D. Yukon #________ 2425 Eff Date ________ Supv ____ Tulsa, Ok. 74107 Signature: _______________________ Date: ________ POSITION: Tech 2 Final Wire/Control Box 918-583-2266; Fax: 918-382-6365 7750-08 DESCRIPTION POSITION: Manager, Credit and Collections 0120-01 REPORTS TO: Chief Financial Officer SUMMARY: Analyze current credit data and financial statements of individuals or firms to determine the degree of risk involved in extending credit. Exercise prudent judgment in establishing accounts that will reduce the risk of financial burden to the company and increase cash flow. Implement procedures that will result in prompt collections. Communicate effectively and diplomatically with customers in order to fulfill collection objectives. Responsibilities: The following is a list of the essential duties and responsibilities that are expected of the position; however, additional duties may be assigned, as required. Prepare reports with this credit information for use in decision-making. Directs and coordinates activities of workers engaged in conducting credit investigations and collecting delinquent accounts. Preferred Education and Experience: An individual in this position must have attained a minimum of BA or BS to meet entry-level requirements. Education beyond the minimum is an added advantage for career development activities. The individual will have a minimum of more than 5 years industry experience or equivalent experience in a similar industry. Certificates, Licenses, Registration Requirements: License(s): None Certification(s): None Successful job incumbent will consistently demonstrate competency when engaged in the following critical and important tasks. Critical Tasks: Advise through e-mail, Regional Sales Managers, Customer service , Engineering, Scheduling and Shipping personnel of all customers that are on Credit Hold. Analyze credit data from D & B report, financial statement, credit references and AAON history to determine payment terms and credit line. Consult with customers to resolve complaints. Consult with customers to verify financial and credit transactions. Negotiate payment plan with customers with financial problems. Oversee collection of accounts receivable through reviews of past accounts with credit analyst every 2 weeks, (or as needed), to determine actions to be taken. Oversee Mechanics Lien process: timely sending 1st lien notices and filing of mechanics lien as required. Perform credit review for new customers and existing customer without transaction in past six months. Review and sign all credit memo request forms issued by the Credit Department Review customer orders throughout the day for release or credit hold, depending on account status. Review customers account files to identify and select delinquent accounts for collection. Work closely with Sales Representatives regarding customer information, advising of credit and payment problems and asking for assistance in account collections. Important Tasks: Adjust customer accounts as needed. Confer with credit association and other business representatives to exchange credit information. Lift up to 25 pounds. Respond to sales Representatives inquiries regarding sales commission. Sit up to 95 percent of work shift Update Credit Department reports and display charts regarding accounts receivable aging, cash versus sales and DSO. Since our business is continuously changing to meet the needs of our customers, you can expect and assume your job will change.