SITXWHS101 Participate in safe work practices Quiz (To be completed under test conditions) Time Allowance: 60 minutes + 5 mins reading STUDENT NAME/Number Vocational Education and Training Competency Assessment Notice Name:___________________________________ ANSWER SHEET MULTIPLE CHOICE QUESTIONS 1 A B c D 2 A B c D 3 A B c D 4 A B c D 5 A B c D 6 A B c D 7 A B c D 8 A B c D 9 A B c D 10 A B c D 11 A B c D 12 A B c D 13 A B c D 14 A B c D 15 A B c D QUIZ - Participate in safe work practices 2014 2 Vocational Education and Training Competency Assessment Notice SITXWHS101- Participate in safe work practices Section I ~ Multiple Choice For the following Multiple Choice question circle the most accurate response. 1. Due to a long-term injury of a kitchen employee, a leading hotel has restructured its staffing. The cost to the company would be: A) B) C) D) Human Social Economic Organisational 2. Which TWO legislations deal with workplace injury and illness? A) B) C) D) Food Act 2003 (NSW) and Work Health and Safety Act 2011 (Cth) Workers Compensation Act and Work Health and Safety Act 2011 (Cth) Workers Compensation Act and Industrial Relations Act Equal Opportunity Act and Industrial Relations Act 3. Under the Work Health & Saftey Act 2011 employers are now referred to as;A) B) C) D) PCBU or Professional contractor of business or union PCBU or Person conducting a business or undertaking PCBU or Person conducting a business or union PCBU or Proferssional conducting a business or undertaking 4. Which of the following best describes the obligations of employers with regard to work health & safety? A) B) C) D) To maximize productivity with minimal workplace accidents To issue fines to workers who engage in unsafe work practices To act as the chairperson on a workplace health & safety committee. To exercise due diligence to ensure the business is meeting its WHS duties 5. Employers must have the following type of Insurance for employees:A) B) C) D) Workers Compensation Income protection Public Liability Building Insurance 6. What is the primary function of an Occupational Health & Safety committee? A) B) C) D) To help develop a safe working environment. To report to WorkCover the need to replace protective equipment. To enforce the employer’s health and safety policy in the workplace. To implement safe work practice policies after an accident has occurred. 7. Joe has been rostered on to the hotel’s midnight kitchen shift. He has become irritable and distracted at work because he feels isolated from his family and friends. Idenitfy which type of hazrd this scenario is an example of. A) B) C) D) Physical Chemical Biological Psychological QUIZ - Participate in safe work practices 2014 3 Vocational Education and Training Competency Assessment Notice 8. What is the correct procedure for manual handling? A) B) C) D) Bend from the waist, hold out arms and lift Bend from the waist, straight back and lift Straight back, bend knees and lift Straight back, feet together and lift 9. If you are directly approached in a robbery it is best to:A) B) C) D) Hand over the goods or money Yell for help Ring 000 Spray capsicum spray at the robber. 10. If a guest is choking, the first course of action is to: A) B) C) D) Call an Ambulance Try to remove the blockage manually 3 – 4 sharp blows between the shoulders Encourage them to relax and breathe deeply 11. Which of these statements best describes an incident register? A) B) C) D) A log that records equipment that requires maintenance A register designed to assist employees to follow health & safety procedures A form used to monitor the effectiveness of policies and procedures A register of all the details of an accident that may be required as evidence in court. 12. Which of these accidents requires completion of an accident report A) B) C) D) An employee cuts his finger and requires a bandaid A guest falls down a flight of stairs, breaks her leg and requires and Ambulance An employee gets the flu and his doctor recommends a week off work A guest complains the lift is not working. 13. A type of fire extinguisher best suited for ordinary combustibles such as packing materials is:A) B) C) D) Water Foam Carbon Dioxide Dry Chemical 14. What is the most appropriate emergency procedure to deal with a well-established, spreading fire in a commercial kitchen? A) B) C) D) Call out ‘Fire’, shut the door and account for personnel. Shut the door, call the fire brigade and evacuate the building. Call out ‘Fire’ attack the fire with an extinguisher and evacuate the building Attack the fire with an extinguisher, call the fire brigade and account for personnel. 15. The main aim of an emergency or accident plan is to: A) B) C) D) Provide documentation to be filed for later use. Fulfil legal requirements in relation to the Work Health & Safety Act Provide visual material on emergency procedures in case of incidents Provide the basis for training of all people who could be involved in any emergency. QUIZ - Participate in safe work practices 2014 4 Vocational Education and Training Competency Assessment Notice Section II~ True and False Questions Place a tick within the correct box for each statement related to Work Health and Safety True 16 17 Work Health and Safety Act 2011(Cth) replaces individual state Acts with one consistent legislation. Each state has a workcover authority responsible for enforcing WHS legislation and analyzing claims for workers compensation. 18 Generally, the amount of compensation increases with the amount of time off work. 19 When commencing work you need to make sure that you obtain the necessary skills and knowledge to safely perform all tasks. Once you have been verbally instructed you are sufficiently prepared to use any machinery. 20 21 Hazard identification and risk assessment are WHS procedures for any workplace. 22 Hazard management is a thorough once-off process that involves everyone in the workplace. Shoes with non-slip soles provides sufficient support and minimize risks from physical hazards. OOS –Occupational Overuse Syndrome can be managed by assessing the work station and making adjustments. To identify the risk associated with a hazard you must determine 2 things- How bad the consequences of the hazard and how likely it is to occur. The National Standard for Manual Handling requires that all tasks in the workplace involving manual handling are identified and that the risk or likelihood of injury is assessed. Risk assessment allows you to determine the importance of each hazard and prioritize how to deal with each hazard. 23 24 25 26 27 28 If the consequences are bad and the probability is high, then the risk is also low. 29 Risk control is a method of managing risk, with the primary emphasis on controlling hazards at their source Work procedure such as team lifting would be inconvenient practical control measures for manual handling. In a kitchen there is a wide variety of machinery that can lead to injury and the risk of burns and falls is high, therefore correct work practices must be employed. It is important to use a casual posture when working in the kitchen, which will prevent back problems later in life. Any faulty or broken leads will not cause harm provided the equipment has been safety tagged 30 31 32 33 34 It is a breach of Privacy laws to share customer’s details with another party 35 All staff must be aware of the rights and responsibilities under the privacy legislation 36 SOP stand for Standard Operating Procedures 37 Fires, armed holdups, medical emergency and personal threats are examples of emergencies that may be encountered in a Hospitality business Staff meetings, feedback surveys and staff notices are appropriate methods to consult staff on WHS. WHS consultation can result in increased awareness and commitment to WHS as it gives ownership of decision to those who could be affected. WHS consultation promotes a safer healthier work environment by reducing injuries and sickness. 38 39 40 QUIZ - Participate in safe work practices 2014 5 False Vocational Education and Training Competency Assessment Notice Section III~ Short Answer Questions 41 List FOUR common causes of workplace accidents. 42 Select ONE common workplace accident and outline TWO strategies for preventing this type of accident. 43 Identify THREE situations where an evacuation plan may need to be used in a hospitality establishment. 44 Outline FOUR pieces of information that needs to be included in the accident report form. 45 List TWO possible security problems that may occur in a hospitality workplace 46 If you receive a bomb threat over the telephone, state THREE questions you should ask in order to gain information? 47 List the FOUR items of information that you need to provide to the fire service over the telephone in case of a fire 48 Explain THREE important reasons for key control in a hospitality business QUIZ - Participate in safe work practices 2014 6