BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSB30712 Certificate III in Work Health and Safety Recognition of Prior Learning (RPL) Assessment Kit Page 1 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Table of Contents 1. About this RPL Kit Page 3 2. The Certificate III in WHS qualification Page 4 3. The RPL process Page 5 4. Gathering evidence Page 6 5. Submitting the evidence Page 8 6. Summary of Evidence (Matrix) Page 10 7. Evidence Planner Page 12 Page 2 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit 1. About this RPL Kit This kit is designed to help you compile evidence through a recognition process to achieve this qualification. This is a formal process that is based on a portfolio of evidence submitted by you, the student. You are going to work through the requirements of the qualification and gather: Evidence of prior training and qualifications Recognition of Prior Learning (RPL) Evidence of current competence Recognition of Current Competence (RCC) This is an “assessment only” pathway This is an “assessment only” pathway based on designed for candidates with relevant qualifications and/or business experience. You may be eligible for some but not all of the units that make up the qualification. So it is possible you are mixing the recognition process with some formal learning (components of a course). Quality portfolio preparation takes time We appreciate that evidence gathering and portfolio preparation takes some time. It is in your best interest to start planning, organising and get the process under way as quickly as possible. Planning, organisation and presentation are important This kit provides planning tools that guide the evidence gathering. Use these tools and tables to build up your planned evidence. Here are some tips to putting your portfolio together: Look for evidence that meets the requirements for multiple units of competency If you can demonstrate evidence that covers several units of competency, it will minimize time spent searching for and compiling multiple forms of evidence for each unit. Authenticity You need supporting evidence to authenticate that the products and processes you are submitting are indeed your work. Third party letters or references may be requested to support your portfolio. Recent evidence is preferred The assessor is looking for currency of competence so use recent projects as evidence. As a rule of thumb, evidence from the last two years is preferable and do not go back more than five years. This should be discussed with the assessor. Your academic training and qualifications may go back further than five years to demonstrate knowledge of vocational education and training. Label the evidence Complete the cover page, evidence summary matrix, provide an index and label the evidence. The assessor will not proceed unless the cover page and summary are submitted and the evidence is organised and labelled. Page 3 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit 2. Course Structure BSB30712 Certificate III in Work Health and Safety BSBWHS302A Apply knowledge of WHS legislation in the workplace BSBWHS303A Participate in WHS hazard identification, risk assessment and risk control BSBWHS304A Participate effectively in WHS communication and consultation process BSBSUS301A Implement and monitor environmentally sustainable work practices BSBWHS305A Contribute to WHS issue resolution PUAWER001B Identify, prevent and report potential workplace emergency situations BSBCMM201A Communicate in the workplace BSBFLM303C Contribute to effective workplace relationships BSBWOR401A Establish effective workplace relationships BSBWOR301B Organise personal work priorities and development Page 4 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit 3. The RPL Process STAGE 1 1. Enquiry-call Open Training Institute on +61 (03)86282500 2. Enrolment and payment of fees STAGE 2 1. Access RPL Kit online via My Study Centre STAGE 3 1. Read RPL Kit thoroughly Support Available from your Assessor on +61 (03)86282500 2. Commence compiling your Portfolio STAGE 4 1. Upload Evidence Planner, Summary of Evidence and your supporting documents. 2. Portfolio assessed DEEMED COMPETENT (COMPLETE AND SUFFICIENT) 1. Conversation with Assessor for validity. 2. Assessor signs off DEEMED NOT YET COMPETENT (INCOMPLETE OR INSUFFICIENT) 1. Assessor will provide feedback and request additional evidence or information on supporting documents provided. 2. You submit additional evidence/information. QUALIFICATION OR STATEMENT OF ATTAINMENT ISSUED Page 5 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit 4. Gathering Evidence Contact with the Assessor If required, you can contact the Assessor by calling student services on (03) 8628 2500 to assist the evidence gathering process. The Assessor can help to: interpret the units of competency advise on matching evidence to the competencies clarify ways to organise the portfolio clarify the underpinning knowledge and skills required identify ways to fill gaps in experience and learning What will the Assessor be looking for in the assessment of the portfolio? The Assessor will take an integrated and holistic approach to assessment and is looking for: evidence of the specific evidence requirements for each unit of competency evidence of valid, current products that align to the units of competency, the performance criteria and evidence guide which can be authenticated as the work of the candidate evidence of valid, current processes that aligns to the units of competency, the performance criteria and evidence guide which can be authenticated as the work of the candidate evidence of the application of required skills and key competencies/employability skills What if I don’t achieve all competencies by the end of the portfolio appraisal? On submission of your portfolio, you will receive feedback from the Assessor. If there are gaps in evidence or a question arising from the quality of the evidence, authenticity or currency you will be contacted and given the opportunity to resubmit further evidence. You will have an agreed time from when you enrolled in the RPL process to complete all assessments with reasonable adjustments depending on your circumstances. The Assessor will sign off on the units of competency that have been achieved and the Statements of Attainment indicating partial completion or the full qualification will be issued. What sort of evidence should you provide? The Assessor is looking for specific evidence across the units of competency. The evidence will be made up of: 1. Products –that have been developed, documented and used by you. 2. Processes –evidence that shows “how” you do what performed tasks, conducted research or applied required knowledge and skills 3. Required knowledge and required skills –that demonstrate your understanding of theory, legislation, and the principles of business. Page 6 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Rules of Evidence Currency – relates to the age of collected evidence. Competency requires demonstration of current performance – therefore the evidence collected must be current/very recent. Try to find evidence which shows that you can perform the competency now. If all your evidence is 5 to 10 years in the past and you have not been active in recent years then currency of skills and knowledge is questioned. Validity –is when the process assesses what it claims to assess. Try to ensure that the evidence relates clearly and directly to the elements and performance criteria in each unit of competency. Check the overview of evidence and the specific evidence requirements if you are not sure if the products and processes are appropriate. Sufficiency –relates to the amount of evidence collected. The collection of sufficient evidence is necessary to ensure all aspects of the competency have been captured and to satisfy the need for repeatable performance. Supplementary sources of evidence may be necessary. Try to present enough evidence, not too much, not too little across the units of competency. The specific evidence requirements in each unit will indicate the minimum amount of evidence that must be submitted. Authenticity –relates to ensuring the evidence is from the candidate and not another person. The assessor needs to be satisfied the own work. Do not make things up and do not say that work done by someone else is yours. Provide evidence that the work is yours through third party letters of authentication or statutory declarations. Range –Try to collect a number of pieces of evidence that cover a range of contexts, locations and the times you have demonstrated the competencies. These explanations have been adapted from the TAA04 Training and Assessment Training Package Glossary of Terms ©ANTA 2004 Examples of Evidence Curriculum Vitae and authenticated work history Qualifications (E.g- Vocational, Higher Education), Certificates of Attendance (Training Seminars) or Training records Products, Processes and examples of work (E.g- Strategic/Business/Marketing Plans, Procedures, Job Descriptions, Performance Appraisals, Coaching logs) Third party reports from verified and appropriate people, preferably from the workplace Work records that support your evidence (E.g- project files, emails, meeting notes, diaries) Reports, Assignments Page 7 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Putting the portfolio of evidence together Step 1: Start preparing the Summary of Evidence Matrix The matrix is an overview of your portfolio. Keep building this table as you continue evidence gathering. The Summary of Evidence Matrix must be submitted with the portfolio. Step 2: Start to fill in the Evidence Planner table–by unit of competency. Fill in the Evidence Planner table listing your evidence and explaining how it aligns to each units of competency that it addresses. Remember, some evidence will address more than one unit of competency. The Evidence Planner explanation will give the Assessor a better understanding of how the documents you submit meet the requirements of the unit and your understanding of the required knowledge and skills across the qualification. Read the units in detail this time clarifying your potential evidence against: the elements, required skills/knowledge and performance criteria. Check the range of variables to clarify the language and terms and the application of performance criteria in your own work context. Step 3: Review and finalise your evidence You should now have your evidence organised and be able to see areas where the evidence might be weak. Organise the verification and third party letters. The Assessor will prefer to see letters on company stationery. Emails are not acceptable. The declaration forms in this kit can also be used. Step 4: Compile the portfolio Check the labels and organise the evidence. Do not send originals of qualifications; get copies certified as a true copy. Finalise the certified Summary of Evidence table with the explanations of your evidence in your own words. Finalise the Evidence Planner Matrix –the ‘at a glance” summary pa the top of your portfolio. Open Training Institute will accept photocopies certified by anyone who is currently employed as: an accountant (they must be a member of the Institute of Chartered Accountants in Australia, the Australian Society of Certified Practising Accountants, or the National Institute of Accountants, or the Association of Taxation and Management Accountants or Registered Tax Agents). a bank manager, but not a manager of a bank travel centre Page 8 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit a a a a a a a a a barrister, solicitor or patent attorney credit union branch manager commissioner for declaration Justice of the Peace medical practitioner (doctor) police officer in charge of a police station, or of the rank of sergeant and above postal manager pharmacist principal of an Australian secondary college, high school or primary school Step 5: Submit the portfolio Presentation of your portfolio is important. RPL applications should be uploaded via My Study Centre. Copies of all parts of the applications must be retained by the applicant. Page 9 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit 6. Summary of Evidence (Matrix) The following matrix is completed as an example. Please use the matrix provided in the following page Evidence Resume BSBDIV301A BSBSUS301A BSBWHS302A BSBCUS301B BSBITU301A BSBWRT301A BSBFLM306C BSBINM301A X X BSBINM302A BSBINN301A BSBFLM309C X X X Certificates Letter from Supervisor X X X X X Page 10 of 39 X BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Certificate III in Work Health & Safety - Summary of Evidence Matrix Use this summary to build a picture of your evidence across the units of competency in the Certificate III in Work Health & Safety Evidence BSBWHS302A BSBWHS303A BSBWHS304A BSBSUS301A BSBWHS305A PUAWER001B BSBCMM201A Page 11 of 39 BSBFLM303C BSBWOR401A BSBWOR301B BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Certificate III in Work Health & Safety -Evidence Planner Use these summary tables to gather evidence that addresses the details in units of competency. BSBCMM201A Communicate in the workplace Element Gather, convey and receive information and ideas Performance Criteria Evidence Provided Collect information to achieve work responsibilities from appropriate sources Use method/s and/or equipment to communicate appropriate ideas and information to the audience Use effective listening and speaking skills in verbal communication Seek input from internal and external sources to develop and refine new ideas and approaches Respond to instructions or enquiries promptly and in accordance with organisational requirements Present written information and ideas in clear and concise language to ensure the intended meaning of correspondence is understood by recipient Complete workplace documentation and correspondence Draft and present correspondence within designated time lines Ensure presentation of written information meets organisational standards of style, format and accuracy Complete workplace forms and documentation in a clear, concise and easy to read format Page 12 of 39 Internal Use Only Satisfactory Yes No BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Communicate in a way that responds positively to individual differences Value all individuals and treat them with respect, courtesy and sensitivity Take into consideration cultural differences in all verbal and non-verbal communication Use communication to develop and maintain positive relationships, mutual trust and confidence Critical Aspects of Assessment Make efforts to use basic strategies to overcome language barriers Ensure that behaviour is consistent with legislative requirements, enterprise guidelines and/or social protocols using communication methods appropriate to the audience producing clear, concise and correct written communication providing prompt responses to requests for information knowledge of relevant legislation Skills Required communication skills to request advice, to receive feedback and to work with a team culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities literacy skills to identify work requirements, and to understand and process basic workplace documentation organisational skills to plan work priorities and arrangements technology skills to select and use technology appropriate to communication tasks Page 13 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Knowledge Required key provisions of relevant legislation from all forms of government that may affect aspects of business operations, such as: anti-discrimination legislation ethical principles codes of practice privacy laws occupational health and safety (OHS) organisational policies, plans and procedures, especially style guide spelling, grammar and punctuation Page 14 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBFLM303C Contribute to effective workplace relationships Element Seek, receive and communicate information and ideas Encourage trust and confidence Identify and use networks and relationships Contribute to positive outcomes Performance Criteria Evidence Provided Collect information associated with the achievement of work responsibilities from appropriate sources Communicate ideas and information to diverse audiences in an appropriate and sensitive manner Seek contributions from internal and external sources to develop and refine new ideas and approaches in accordance with organisational processes Facilitate consultation processes to allow employees to contribute to issues related to their work, and promptly communicate outcomes of consultation to the work team Promptly deal with and resolve issues raised, or refer them to relevant personnel Treat people with integrity, respect and empathy Encourage effective relationships within the framework of the organisation's social, ethical and business standards Gain and maintain the trust and confidence of colleagues, customers and suppliers through competent performance Adjust interpersonal styles and methods in relation the to organisation's social and cultural environment Identify and utilise workplace networks to help build relationships Identify and describe the value and benefits of networks and other work relationships for the team and the organisation Identify difficulties and take action to rectify the situation within own level of responsibility according to organisational and legal requirements Support colleagues in resolving work difficulties Regularly review workplace outcomes and implement improvements in consultation with relevant personnel Page 15 of 39 Internal Use Only Satisfactory Yes No BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Critical Aspects of Assessment Identify and resolve poor work performance within own level of responsibility and according to organisational policies Deal constructively with conflict, within the organisation's established processes Required Skills using culturally appropriate communication techniques to share work-based information with teams and individuals in accordance with organisation policies developing networks and building team relationships regularly reviewing workplace outcomes to identify and resolve issues and implement improvements within own level of responsibility and according to organisational policies ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities coaching and mentoring skills to provide support to colleagues functional literacy skills to access and use workplace information relationship management and communication skills to: interpret information from a variety of people respond to unexpected demands from a range of people gain the trust and confidence of colleagues deal with people openly and fairly forge effective relationships with internal and/or external people Page 16 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Required Knowledge principles and techniques associated with relationship management, including: developing trust and confidence behaving consistently in work relationships identifying the cultural and social environment identifying and assessing interpersonal styles establishing networks identifying and resolving problems handling conflict managing poor work performance monitoring and improving work relationships using anti-discrimination/bias strategies and making contributions relevant legislation from all levels of government that may affect business operation, especially in regard to: occupational health and safety and environmental issues equal opportunity industrial relations anti-discrimination. Page 17 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBSUS301A Implement and monitor environmentally sustainable work practices Element Performance Criteria Evidence Provided Identify environmental regulations applying to the enterprise Investigate current practices in relation to resource usage Analyse procedures for assessing compliance with environmental/sustainability regulations Collect information on environmental and resource efficiency systems and procedures, and provide to the work group where appropriate Collect, analyse and organise information from a range of sources to provide information/advice and tools/resources for improvement opportunities Measure and document current resource usage of members of the work group Analyse and document current purchasing strategies Analyse current work processes to access information and data to assist in identifying areas for improvement Seek input from stakeholders, key personnel and specialists Set targets for improvements Implement performance improvement strategies Access external sources of information and data as required Evaluate alternative solutions to workplace environmental issues Set efficiency targets Source and use appropriate techniques and tools to assist in achieving efficiency targets Apply continuous improvement strategies to own work area of responsibility, including ideas and possible solutions to communicate to the work group and management Implement and integrate environmental and resource efficiency improvement plans for own work group with other operational activities Page 18 of 39 Internal Use Only Satisfactory Yes No BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Monitor performance Supervise and support team members to identify possible areas for improved practices and resource efficiency in work area Seek suggestions and ideas about environmental and resource efficiency management from stakeholders and act upon where appropriate Implement costing strategies to fully utilise environmental assets Use and/or develop evaluation and monitoring, tools and technology Document and communicate outcomes to report on efficiency targets to key personnel and stakeholders Evaluate strategies and improvement plans Set new efficiency targets, and investigate and apply new tools and strategies Promote successful strategies and reward participants where possible knowledge of relevant compliance requirements within work area developing plans to make improvements Critical Aspects of Assessment planning and organising work group activities in relation to measuring current use and devising strategies to improve usage monitoring resource use and improvements for environmental performance relative to work area and supervision ensuring appropriate action is taken within work area in relation to environmental/sustainability compliance and potential hazards implementing new approaches to work area in an effort to resolve and improve environmental and resource efficiency issues and reporting as required Page 19 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Required Skills analytical skills to analyse problems, to devise solutions and to reflect on approaches taken change management skills communication skills to answer questions, clarify and acknowledge suggestions relating to work requirements and efficiency communication/consultation skills to support information flow from stakeholders to the work group innovation skills to identify improvements, to apply knowledge about resource use to organisational activities and to develop tools literacy skills to comprehend documentation, to interpret environmental and energy efficiency requirements, to create tools to measure and monitor improvements and to report outcomes numeracy skills to analyse data on organisational resource consumption and waste product volumes planning and organising skills to implement environmental and energy efficiency management polices and procedures relevant to own work area problem-solving skills to devise approaches to improved environmental sustainability and to develop alternative approaches as required technology skills to operate and shut down equipment; where relevant, to use software systems for recording and filing documentation to measure current usage; and to use word processing and other basic software for interpreting charts, flowcharts, graphs and other visual data and information supervisory skills to work effectively with a team Page 20 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Required Knowledge best practice approaches relevant to own area of responsibility and industry compliance requirements within work area for all relevant environmental/sustainability legislation, regulations and codes of practice including resource hazards/risks associated with work area, job specifications and procedures environmental and energy efficiency issues, systems and procedures specific to industry practice external benchmarks and support for particular benchmarks to be used within organisation, including approaches to improving resource use for work area and expected outcomes OHS issues and requirements organisational structure and reporting channels and procedures quality assurance systems relevant to own work area strategies to maximise opportunities and to minimise impact relevant to own work area supply chain procedures terms and conditions of employment including policies and procedures, such as daily tasks, work area responsibilities, employee, supervisor and employer rights, equal opportunity Page 21 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBWHS302A Apply knowledge of WHS legislation in the workplace Element Performance Criteria Evidence Provided Internal Use Only Satisfactory Yes Determine the legal framework for WHS in the workplace Identify and access current WHS legislation and related documentation relevant to the workplace, occupation and industry Apply knowledge of the relationship between WHS Acts, regulations and codes of practice to assist in identifying WHS legislative requirements in the workplace Identify duty holders Identify legal obligations and duties for consultation with and training of workers, health and safety representatives, and others Identify consequences of non-compliance with WHS Acts, regulations, codes of practice, standards and organisational WHS policies, procedures, processes and systems Contribute to monitoring compliance with legislation Contribute to activity that reflects WHS legislative requirements Keep up-to-date with legislation and relevant publications Contribute to ensuring that workplace complies with legislation Identify and take appropriate action on non-compliance with legislation Recognise limits of own expertise and legal duties, and access help and advice when required Use relevant sources to keep up-to-date with legislation and relevant publications Communicate information on relevant legislative changes and relevant publications to others Page 22 of 39 No Required Skills Critical Aspects of Assessment BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit current knowledge of relevant WHS Acts, regulations and codes of practice identifying and applying WHS legislative requirements applicable to the workplace, occupation and industry referring issues of non-compliance to responsible persons or authorities seeking advice from appropriate sources communication skills to contribute effectively to formal and informal WHS meetings computer skills to search for, access and download electronic documents and software literacy skills to read and understand documents and publications legislative duties of self and others Required Knowledge organisational WHS policies, procedures, processes and systems relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications ways to get information about compliance with legislation. Page 23 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBWHS303A Participate in WHS hazard identification, risk assessment and risk control Element Participate in workplace hazard identification Participate in WHS risk assessment Promote and support worker consultation and participation in hazard identification and risk assessment Performance Criteria Evidence Provided Participate in selecting hazard identification methods suitable for the workplace, as appropriate Use selected methods to identify, report and record hazards according to workplace procedures and WHS Acts, regulations and codes of practice Provide information and assistance to persons conducting hazard identification Participate in selecting suitable risk assessment methods for the workplace, as appropriate Use selected methods to assess and record risks according to workplace procedures and WHS Acts, regulations and codes of practice Provide information and assistance to persons conducting risk assessments Advise workers of, and consult them about, hazard identification and risk assessment activities according to workplace WHS consultation and participation policies, procedures and processes Encourage workers to participate appropriately in these activities according to workplace WHS consultation and participation policies, procedures and processes Advise workers of, and consult them about, the results and outcomes of these activities according to workplace WHS consultation and participation policies, procedures and processes Page 24 of 39 Internal Use Only Satisfactory Yes No BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Participate in developing, selecting and implementing WHS risk controls Obtain workplace records of the outcomes of hazard identifications and risk assessments, and use them to participate in developing risk control options Apply knowledge of WHS Acts, regulations, codes of practice, other sources of information and guidelines, and workplace policies, procedures and processes to identify duty holders Participate in selecting risk control options using appropriate criteria Identify and report factors impeding successful implementation of selected risk controls Participate in developing a risk control implementation and evaluation plan Critical Aspects of Assessment Support effective worker consultation and participation in the risk control process Provide information about the implementation and evaluation plan to individuals and parties Advise workers of, and consult them about, developing risk control options, and selecting and implementing risk controls according to workplace WHS consultation and participation policies, procedures and processes Encourage workers to participate appropriately in these activities according to workplace WHS consultation and participation policies, procedures and processes collection of information about workplace hazards and participation in the identification of hazards in a workplace using hazard identification methods appropriately participating in risk assessments for hazards identified in the workplace participating in developing, selecting and implementing risk controls in a workplace knowledge of relevant commonwealth and state or territory Acts, regulations, codes of practice standards and guidance material Page 25 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit communication skills to: literacy skills to: Required Skills participate in hazard identification and risk assessment activities, and to record the results and outcomes of these activities communicate risk control activities to workers, health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (PCBUs) or their officers organisational and time-management skills to sequence tasks and meet timelines planning skills to choose appropriate methods for hazard identification and risk assessment research skills to: Required Knowledge contribute effectively to hazard identification and risk assessment activities communicate with people from a range of backgrounds and with a range of abilities identify sources of, and obtain information about, relevant WHS hazards help workplace parties to obtain information about hazards. basic principles of incident causation and injury processes concept of hazards, risks and risk factors hazard identification and risk assessment methods internal and external sources of WHS information and data, and how to access them organisational design and structure organisational WHS policies, procedures, processes and systems Page 26 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit range of WHS hazards that may be present in the workplace, the harm they can cause and how this harm occurs relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications risk control options for different hazards and work situations risk control requirements as specified in WHS Acts, regulations, codes of practice, standards and guidance material, other relevant publications, workplace conditions and organisational WHS policies, procedures, processes and systems types of hazard and risk registers WHS legislative requirements about: communication, consultation and participation notification of incidents recordkeeping specific hazard identification and risk assessment methods workplace communication processes Page 27 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBWHS304A Participate effectively in WHS communication and consultation processes Element Contribute to establishing and running WHS consultation and participation processes Raise WHS issues with others Critical Aspects of Assessment Contribute to obtaining and communicating information about WHS issues Performance Criteria Evidence Provided Apply knowledge of WHS Acts, regulations, codes of practice, policies and procedures to contribute to developing and running WHS consultation and participation processes Identify and communicate barriers to effective WHS consultation and participation processes Contribute to removing these barriers Identify, record and communicate to others the duties, rights and responsibilities of individuals and parties in the consultation process Raise relevant WHS issues in meetings and support others to do this Record and communicate WHS discussions and their outcomes according to workplace procedures Follow up the outcomes of meetings as appropriate Communicate outcomes of these meetings to others Identify sources of WHS information Use tools and techniques to locate and obtain WHS information Communicate relevant WHS information to others using appropriate communication methods taking appropriate actions to remove barriers to communication and consultation processes supporting others to raise relevant WHS issues knowledge of relevant WHS Acts, regulations, codes of practice, standards, policies and procedures Page 28 of 39 Internal Use Only Satisfactory Yes No Required Knowledge Required Skills BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit communication skills to communicate with people from a range of backgrounds and with a range of abilities information-management skills to source, obtain and share relevant documents interpersonal skills to support others to raise WHS issues literacy and verbal skills to consult on, present and progress WHS issues. organisational WHS policies, procedures, processes and systems relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications roles and responsibilities of WHS personnel workplace information management procedures, processes and systems workplace procedures, communication channels and methods for information sourcing and sharing Page 29 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBWHS305A Contribute to WHS issue resolution Element Prepare to contribute to the resolution of WHS issues Performance Criteria Evidence Provided Identify relevant parts of WHS Acts, regulations, codes of practice, and workplace policies and procedures that apply to the WHS issue-resolution process Identify possible participants in the WHS issue-resolution process and their legal rights, duties and responsibilities Identify, clarify and record WHS issues and communicate and discuss these issues with other participants as appropriate Provide support and advice to workers about issue-resolution tools, techniques and strategies that can be used to resolve WHS issues Make other preparations as necessary Participate in the issue-resolution process Progress the resolution of WHS issues Effectively communicate outcomes of WHS issueresolution process Provide support and advice to participants as appropriate according to workplace procedures and processes Contact external participants to help progress issue-resolution processes when appropriate Select the best means to communicate the results of the issue-resolution process to participants Disseminate results of the issue-resolution process to all participants Contribute to keeping records of WHS issue-resolution processes and outcomes Page 30 of 39 Internal Use Only Satisfactory Yes No Critical Aspects of Assessment BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit effectively using a range of issue-resolution tools, techniques and strategies accurate recordkeeping knowledge of relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material communication skills to: Required Knowledge Required Skills consult on and present WHS issues to people from a range of backgrounds and with a range of abilities contribute effectively to formal and informal WHS meetings information-management skills to store and retrieve relevant documents organisational and time-management skills to run efficient and effective meetings presentation and facilitation skills to represent worker views on WHS issues problem solving skills specific to issue resolution. internal and external sources of WHS information and data, and how to access them legislative requirements for WHS issue resolution, information provision, data collection, consultation and reporting organisational policies and procedures for WHS agreements and issue resolution relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications roles and responsibilities of individuals and parties under WHS legislation types of issue-resolution tools, techniques and strategies Page 31 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBWOR301B Organise personal work priorities and development Element Organise and complete own work schedule Performance Criteria Evidence Provided Ensure that work goals, objectives or KPIs are understood, negotiated and agreed in accordance with organisational requirements Assess and prioritise workload to ensure tasks are completed within identified timeframes Monitor own work performance Identify factors affecting the achievement of work objectives and incorporate contingencies into work plans Use business technology efficiently and effectively to manage and monitor scheduling and completion of tasks Accurately monitor and adjust personal work performance through self-assessment to ensure achievement of tasks and compliance with legislation and work processes or KPIs Ensure that feedback on performance is actively sought and evaluated from colleagues and clients in the context of individual and group requirements Routinely identify and report on variations in the quality of and products and services according to organisational requirements Identify signs of stress and effects on personal wellbeing Identify sources of stress and access appropriate supports and resolution strategies Page 32 of 39 Internal Use Only Satisfactory Yes No BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Coordinate personal skill development and learning Identify personal learning and professional development needs and skill gaps using self-assessment and advice from colleagues and clients in relation to role and organisational requirements Identify, prioritise and plan opportunities for undertaking personal skill development activities in liaison with work groups and relevant personnel Access, complete and record professional development opportunities to facilitate continuous learning and career development Required Skills Critical Aspects of Assessment Incorporate formal and informal feedback into review of further learning needs preparing work plans scheduling and prioritising work objectives and tasks knowledge of the principles and techniques of goal setting, measuring performance, time management and personal assessment communication skills to give and receive constructive feedback relating to development needs literacy skills to read and understand the organisation’s procedures planning skills to organise work priorities according to work goals and objectives problem-solving skills to solve routine problems self-management skills to: comply with policies and procedures consistently evaluate and monitor own performance seek learning opportunities Page 33 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Required Knowledge key provisions of relevant legislation from all levels of government that may affect aspects of business operations, such as: anti-discrimination legislation ethical principles codes of practice privacy laws occupational health and safety (OHS) organisational policies, plans and procedures methods to elicit, analyse and interpret feedback principles and techniques of goal setting, measuring performance, time management and personal assessment competency standards and how to interpret them in relation to self methods to identify and prioritise personal learning needs. Page 34 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit BSBWOR401A Establish effective workplace relationships Element Collect, analyse and communicate information and ideas Performance Criteria Evidence Provided Collect relevant information from appropriate sources and analyse and share with the work team to improve work performance Communicate ideas and information in a manner which is appropriate and sensitive to the cultural and social diversity of the audience and any specific needs Implement consultation processes to encourage employees to contribute to issues related to their work, and promptly relay feedback to the work team in regard to outcomes Seek and value contributions from internal and external sources in developing and refining new ideas and approaches Implement processes to ensure that issues raised are resolved promptly or referred to relevant personnel as required Develop trust and confidence Treat all internal and external contacts with integrity, respect and empathy Use the organisation's social, ethical and business standards to develop and maintain effective relationships Gain and maintain the trust and confidence of colleagues, customers and suppliers through competent performance Adjust interpersonal styles and methods to meet organisation's social and cultural environment Encourage other members of the work team to follow examples set, according to organisation's policies and procedures Page 35 of 39 Internal Use Only Satisfactory Yes No BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit Develop and maintain networks and relationships Manage difficulties into positive outcomes Use networks to identify and build relationships Use networks and other work relationships to provide identifiable benefits for the team and organisation Identify and analyse difficulties, and take action to rectify the situation within the requirements of the organisation and relevant legislation Guide and support colleagues to resolve work difficulties Regularly review and improve workplace outcomes in consultation with relevant personnel Manage poor work performance within the organisation's processes Critical Aspects of Assessment Manage conflict constructively within the organisation's processes range of methods and techniques for communicating information and ideas to a range of stakeholders range of methods and techniques for developing positive work relationships that build trust and confidence in the team accessing and analysing information to achieve planned outcomes techniques for resolving problems and conflicts and dealing with poor performance knowledge of the theory associated with managing work relationships to achieve planned outcomes Page 36 of 39 Required Skills BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit coaching and mentoring skills to provide support to colleagues literacy skills to research, analyse, interpret and report information relationship management and communication skills to: Required Knowledge deal with people openly and fairly forge effective relationships with internal and/or external people, and to develop and maintain these networks gain the trust and confidence of colleagues respond to unexpected demands from a range of people use supportive and consultative processes effectively relevant legislation from all levels of government that affects business operation, especially in regard to occupational health and safety (OHS), and environmental issues, equal opportunity, industrial relations and antidiscrimination theory associated with managing work relationships to achieve planned outcomes: developing trust and confidence maintaining consistent behaviour in work relationships understanding the cultural and social environment identifying and assessing interpersonal styles establishing, building and maintaining networks identifying and resolving problems resolving conflict managing poor work performance monitoring, analysing and introducing ways to improve work relationships Page 37 of 39 BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit PUAWER001B Identify, prevent and report potential workplace emergency situations Element Identify, monitor and report situations that could lead to workplace emergencies Critical Aspects of Assessment Identify, report and correct situations that could prevent workplace emergencies from being safely handled Performance Criteria Evidence Provided Situations that could lead to workplace emergencies are identified Immediate work area is routinely checked for any situations that could lead to emergencies Hazardous work is monitored to ensure precautions and workplace procedures are followed. Principles of operation of relevant emergency protection systems are identified. Principles of operation of relevant emergency control equipment are identified Evacuation systems are identified Immediate work area is routinely checked for any situations that could lead to emergency protection systems, emergency control equipment and evacuation systems being made inoperable. Situations that could lead to emergency protection systems, emergency control equipment and evacuation systems being made inoperable are identified and corrected. Workplace procedures and accepted safe practices are regularly monitored and followed to ensure operability of emergency protection systems, emergency control equipment and evacuation systems. Assessment must confirm the ability to identify emergency protection systems, emergency control equipment and evacuation systems; to identify and report situations that may lead to or contribute to workplace incidents and/or emergencies Consistency in performance Competency should be demonstrated in the workplace. Page 38 of 39 Internal Use Only Satisfactory Yes No Required Skills BSB30712 Certificate III in Work Health & Safety Recognition of Prior Learning (RPL) Kit communicate effectively identify hazards in the workplace that reduce the effectiveness of emergency protection systems, emergency control equipment and evacuation systems monitor the work area to identify new and emerging risks on an on-going basis basic types, principles of operation and limitations of emergency protection systems and emergency control equipment typically installed in the workplace hazards in the workplace that reduce the effectiveness of emergency protection systems and emergency control equipment procedures for identifying, minimising or preventing, correcting and reporting situations within the organisation that may lead to workplace emergencies safe practices applicable to the workplace that help to prevent emergencies situations in the workplace that may lead to emergencies Required Knowledge situations that may make emergency protection systems and emergency control equipment inoperable Page 39 of 39