TRAVIN MISQUITH Tel: (+965) 97398017 / Email: travin_75@yahoo.com Summary A result driven, award-winning senior executive with a proven ability to lead, drive growth, significantly improve performance, exceed business targets and skilfully direct multicultural/cross functional teams. Often described as the fall back guy among co-workers whether in a normal or crisis mode with a proven ability to get things done in difficult terrain with very focused approach & strong emphasis on Product management, development, Marketing, Segmentation & Strategy. Achievement Awarded for the “Best Banking Product 2010” by Banker Middle East. Awarded for achieving record breaking portfolio performance on low cost deposit portfolios by Gulf Bank. Awarded for being the top performer in the department in 2010 & 2009. And also nominated for being a top performer in the organization for 2 consecutive years. Awarded “Gulf Bank Star Performer Award” for outstanding Performance 2007”. Education: M.B.A (Specialization Marketing) Experience Summary Gulf Bank Senior manager – Liabilities/Fees/Insurance/Investments (Current): Senior manager - Liabilities department (2010 – 2013). Product Manager (2009 – 2010). Marketing Manager (2007-2008) Manage the Liabilities/Fees/Insurance/Investments, portfolio across Consumer Banking. (Responsible for growing and managing its P&L performance, Budgeting requirements in addition to all end to end requirements across the product life cycle (i.e new product/service development, product launches, identifying and growing new segments through innovative penetration strategies etc). M.H. Alshaya Marketing Coordinator (2005-2007): (Responsible for managing all marketing related (ATL/BTL) activities for 5 brands in 6 markets across the Middle East through 40 stores (U.A.E/K.S.A/QTR/BAH/KWT/CYPRUS)). 1 Key responsibilities: Gulf Bank Business Development: o Propose, Develop & Implement Business & Strategy plans for the liabilities portfolio in line with the company’s overall objectives. o Manage and grow P&L performance & Market share (through target marketing & segmentation initiatives) o Identifying &analyzing trends and performances among existing and new customers & product offering to determine new business opportunities for existing and new products. o Increasing service/channel/staff performance & efficiency through new initiatives. o Plan and roll out yearly sales budget, incentive plans, staff competitions and other sales tool to help support front end sales staff. Product: o Manage all day to day activity related to the product, pricing, operations, procedures & sales (i.e fixed deposit rate issuance , savings interest rate pricing, customer complaints, performance monitoring, draw events requirements , risk and audit requirements etc) o Lead and coordinate cross functional teams (Sales, IT, Operations etc...) to ensure timely and successful implementation of new and existing product features/fixes. Segmentation: o Increase new & existing customer stickiness, wallet size & take up rates by continuously proposing various offers/benefits/services. o Identify and grown segment performance (introduce/target new & existing segments to increase market share through various ATL/BTL initiatives (i.e differentiated messaging, channels, usage patterns, trends, etc). o Regularly improvise on customer on-boarding & touch point strategies. Marketing: o Plan, Prepare and roll out marketing strategies, budgets & campaigns. o Develop and implement focused segment/Product marketing plans. o Plan, asses and approve creative briefs, ad’s & media plans for all campaign launches/ promotions. o Work closely with internal and external stakeholders (i.e creative team, agency, media partners etc) to ensure timely and successful campaigns/promotion implementation. o Track and monitor campaign performance (i.e ad recall rates, spend correlations, leads generated etc). o Regularly optimize marketing impact and spends by continuously improving and monitoring Ad’s, messages & media channels used both ATL & BTL. o Plan and coordinate all marketing/product events. M.H. Alshaya o In addition to managing all end to end (ATL/BTL) marketing activities, I was also responsible for all in store advertising, merchandising and stock display and turn over. 2