Your Assessment Partner
www.btl.com
Creators
of:
For over 27 years, BTL has been helping
organisations to develop and deliver assessment
and e-Learning programmes by using our reliable,
secure and innovative technologies.
What really sets us apart is our passion for how this technology benefits the
education process and how it can be used to truly push the boundaries of
assessment. With this in mind, we have created one of the most comprehensive
sets of assessment solutions on the market, which enables organisations to
transform their assessment processes, from back office management, content
creation, and quality control, right through to exam delivery. We also believe
that this same technology can improve the rigour and quality of the candidate’s
educational experience whilst also enhancing their learning.
We don’t just rely on our technology; our team is dedicated to assessment
technology and provide an invaluable resource to partner with our clients and
ensure the success of their programmes.
Some of the world’s leading Awarding and Professional Bodies trust BTL
systems to deliver their assessment programmes.
Isn’t it time we worked with you?
Dr Bob Gomersall, Chairman
Our Reputation
BTL assessment solutions are trusted by some of the world’s leading exam and
certification boards to develop and deliver their global assessment programmes.
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“
It is my job to ensure that the client is
achieving goals for their assessment programme.
I am there from the project outset right through
to live delivery, whilst also helping to develop any
new ideas along the way.”
Jess Pape, Account Manager
Our Background
BTL is based in Shipley, United Kingdom, close to the industrial town of Bradford and the World Heritage
village of Saltaire. Our central location means that we can easily commute to various locations in the UK and
internationally to ensure that we can fully support our customers.
BTL is an independently owned company which was set up in 1985 by our Chairman, Dr Bob Gomersall, who
at the time was Head of Physics at Bradford Grammar School. We have worked with some of the largest
Awarding, Professional and Governmental Bodies in the UK and internationally for a variety of e-Learning
and assessment projects.
We have an experienced and dedicated team of professionals who specialise in all aspects of assessment
including: software development, content development, project management, training, and service delivery.
We work closely with our clients to ensure that their assessment programmes are a success.
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“It’s my job to weave together the ideas from
our Awarding Body partners and our internal
innovations committee into an overall product
strategy to ensure we stay one step ahead.”
Andy McAnulla, Service Design Director
Our Focus
Our focus is assessment technology; we have produced a market-leading solution. We continue to develop
our technology so that it remains innovative and at the forefront of our industry.
BTL is a flat structured organisation, which aids speed and flexibility in decision making.
We encourage openness, integrity and ideas – without which we would not be where we are today.
Surpass is the most comprehensive, secure and innovative assessment solution on the market. Surpass is
used by a number of leading national and international Awarding and Professional Bodies to develop and
deliver their global assessment programmes.
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“All our clients have different technical support requirements;
we provide 1st, 2nd or 3rd line support. We can even train a
client’s staff to do their own technical support. The choice is
entirely up to the client.”
Gary Barnes, Service Desk Supervisor
“
Our Service Delivery team is responsible for ensuring that
operational service requirements are managed effectively. All
our clients have an allocated Service Delivery Manager who is
always available to discuss any service or support issues.”
Chris Fletcher, Senior Service Delivery Manager
“After successfully establishing ourselves as the leading
provider of assessment solutions in the UK, we’re now in the
process of increasing our global presence.”
Tim Burnett, Business Development Manager
Our Reach
BTL customers can count on exceptional service anywhere in the world. We tailor our products, services and
technical support to local needs and demands. This gives us the knowledge we need to support you in every
region
Our clients have a strategic global reach that uses our technology to deliver various assessment programmes.
Our assessment software also supports multiple-language delivery, ideal for international assessment
programmes.
The BTL team also regularly speak at and attend leading industry events around the world.
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“We recognise that the assessment needs of every
organisation are unique. We work closely with all of our clients
to ensure that our products, services and support realises their
assessment vision.”
Jeremy Carter, Sales & Marketing Director
Our Process
We like to form partnerships with our clients. We believe in using their expertise in assessment to complement
our expertise in assessment technology.
We provide a complete range of assessment services from consultancy, project management and training,
to testing and custom development. You choose what you need.
We are dedicated to providing our customers with continuous and consistently excellent services, regardless
of client or size of project. We operate with the guidance of leading industry methodologies including ITIL®
and PRINCE2®.
We don’t just sell you our assessment software, we will help you all the way. We have experience of
supporting our clients in a variety of ways including running workshops, undertaking centre engagement
activities, and carrying out internal and external marketing campaigns.
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“
Our software development team are dedicated
to assessment technology. We constantly break
new ground in creating engaging and
innovative assessment solutions. We work closely
with the client to ensure that what is
created is relevant and user-friendly.”
Dr Husam Baki, Techincal Director
Our Vision
Looking to the future, but not forgetting the past...
BTL was founded with the vision of changing and dramatically improving education through the use of
technology. We still remain true to these values and we work very hard in innovating and developing
technological solutions that benefit and improve the education process for all who are involved.
BTL continues to invest in research and development. We see our role as a catalyst for innovation in the
assessment industry.
The future of assessment starts here.
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BTL is trusted by some of the leading exam and certification boards to deliver
their assessment programmes.
BTL Group Ltd, Salts Wharf,
Ashley Lane, Shipley, West Yorkshire,
BD17 7DB, United Kingdom
tel: +44 (0) 1274 203 250
fax: +44 (0) 1274 203 251
email: info@btl.com
web: www.btl.com
Registered in England and Wales Reg. Number: 1878927. BTL is the trading name of BTL Group Ltd. © BTL Group Ltd 2012. All rights reserved. ITIL is the registered trademark of APM Group Ltd. PRINCE2 is the
registered trademark of of the Office of Government Commerce in the United Kingdom and other countries. No parts of this brochure may be used or reproduced without the written permission from BTL. v4.0