Jump North Herts Community Interest Company Ltd
A High Ropes
Course for The Dell
Hitchin
A Feasibility Study, July 2009
Guy Wiseman
Elias Xenophontos
Directors, Jump North Herts CIC Ltd. Reg.6738254
20 Lancaster Road
Hitchin
Herts. SG5 1PD
info@jumpcommunity.org.uk
www.jumpcommunity.org.uk
Jump, The Dell Hitchin – A Feasibility Study 2009
Contents
Executive Summary
Introduction
Acknowledgements
Part A – The Business Case for Jump at The Dell
Contents
Part B – Public Consultation and Research
Contents
Part C – Specifications of Proposals for The Dell
Contents
Conclusion
Appendices
Appendix 1
Full List of Comments from Public Questionnaires
Appendix 2
Full List of Audit Visits
Bibliography
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1.
Executive Summary
This feasibility study presents proposals for the construction of a high ropes
course at The Dell in Hitchin to the current land proprietors, North
Hertfordshire District Council (NHDC).
Through public consultation and discussions with relevant organisations Jump
has developed an exciting package of proposals that aims to transform The
Dell into a community attraction serving different groups in the community
providing recreation and a place to congregate and relax. The project
involves much more than just a high ropes course as it includes the provision
of other facilities free for use by the general public as well as participants on
the high ropes course.
A high ropes course at The Dell would be supervised by trained instructors
and open to paying customers. It would provide recreational, developmental
(personal/team), educational and therapeutic activities consistent with Jump’s
aims to be a leading exponent of adventure education in Hitchin and North
Hertfordshire.
JUMP is strategically well positioned to meet the needs of a range of health
and social agendas by delivering programmes that focus on local and national
priority issues:
 Reducing levels of stress, anxiety and improving well being
 Increasing levels of self esteem
 Providing positive activities for young people
 Increasing opportunities for non-competitive and outdoor exercise
 Addressing local levels of anti-social behaviour and crime
 Improving the local environment
 Learning Outside the Classroom
Jump’s proposals for The Dell offer the following benefits to Hitchin:
 A unique attraction giving the town more appeal to residents and
visitors attracting more business for Hitchin shops and restaurants.
 A welcoming retreat, offering restorative value in a natural environment
to people living, working and shopping in the town centre.
 A facility that can be used to achieve positive outcomes for young
people; families and diverse groups helping to reduce the burden on
local services.
 Regeneration of an under-used and neglected town centre site
attracting funding in the region of £200,000.
 Increased productivity resulting from training on the course.
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Funding is required to raise capital to finance the construction of the high
ropes course, landscaping of The Dell and essential Personal Protective
Equipment (PPE). It is estimated that the total funding needed is £200,000.
Jump will develop a detailed funding strategy that will set out how it will
finance the capital costs. This strategy will identify grant funding sources for
different aspects of the capital costs. It will also set out time scales for when
different aspects of the project will take place and when grant funding will be
needed. In addition to grants, Jump directors will contribute capital of
£20,000. If additional finance is needed then loans will be obtained.
Jump’s forecasts indicate that running costs at £135,414 per annum (including
directors’ salaries) will be covered by revenue generated from sales. It is
forecast that the high ropes course will attract approximately 9,000 customers
per year. It is forecast that Jump at The Dell would be a sustainable business
able to operate on a commercial basis without needing further grant funding to
run the high ropes course.
Jump carried out an audit over a three week period in June / July 2009 to
observe footfall in The Dell and the activities of visitors to this spot. The audit
involved 71 visits of varying lengths, at different times of the day, totalling 45
hours. The main findings were that relatively few people visit the Dell and
huge sections of the local population never go there. Most people who do go
to the Dell only stay there for a very brief period, often less than two minutes.
Few older people visit The Dell and a relatively high proportion of current
visitors engage in anti-social activity.
Currently, The Dell has no coherent use; therefore, many people are deterred
from visiting and staying at the site. Although some existing users such as a
juggling group and bikers are passionate about preserving The Dell the way it
is, many more people are likely to be attracted to The Dell and enjoy this
environment by the proposals in this feasibility study, including those from
disadvantaged groups. When asked if The Dell was a good location for a high
ropes course 424 out of 461 respondents agreed or strongly agreed.
The poor state of The Dell encourages further abuse from visitors. By
rejuvenating The Dell, transforming and maintaining it as a welcoming
environment, levels of anti-social behaviour in the area are likely to decline.
A well used, frequently visited Dell would create natural surveillance, make
The Dell welcoming and ensure a sense of safety.
High ropes activities would give spectators examples of the value of achieving
goals, teamwork, being positive and celebrating success. Being surrounded
by positive role models such as the instructors and participants facing
personal challenges and engaged in healthy activity would encourage positive
community minded attitudes in this space.
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Before undertaking any work on site, Jump plans to commission a thorough
habitat and specified species survey. An ecologist will be able to advise
which plants and shrubs are most appropriate to the site. At this stage it has
not been possible to specify what planting and landscaping will take place but
a budget has been set at £25,000. In addition, £20,000 has been budgeted
for essential remedial work on trees in The Dell.
In general, it is proposed that NHDC will remain responsible for The Dell with
Jump being the lead management agent for an area fenced off at the foot of
The Dell for the high ropes course and being a partner to NHDC and other
environmental groups such as the Countryside Management Service for the
management of the rest of The Dell.
This feasibility study demonstrates how Jump could successfully operate in
The Dell. The plans have been developed in enough detail to enable an
informed discussion to take place involving all interested parties and for their
input to be used to develop the plans further. Ultimately, it is hoped that
NHDC will be able to support the proposals in principle and enable Jump to
make a formal planning application in due course.
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2.
Introduction
Jump North Herts Community Interest Company Limited (Jump for the
purpose of this document) has produced this feasibility study in partnership
with Groundwork Hertfordshire. The purpose of the feasibility study is to
present the proposal for the construction of a high ropes course at The Dell,
Hitchin to the current land proprietors, North Hertfordshire District Council
(NHDC). The study also includes proposals for landscaping works to the
immediate surroundings of the proposed site of the high ropes course.
Additional documentation was produced as part of this feasibility study and is
referred to in this document. This additional documentation is available on
request and includes:
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Jump Companion Report by Groundwork Hertfordshire
Topographical survey by Brandon Surveys Ltd
Tree Survey by PR Newson Ltd
Bat Survey by Jones & Sons Environmental Sciences Ltd.
The idea for Jump at The Dell came wholly from Jump’s Directors and this
feasibility study represents the first formal proposal for its construction at The
Dell. The Feasibility Study is made up of three parts. Part A deals with the
business case for Jump at The Dell. Part B covers current issues facing The
Dell, the results of public consultation and research conducted by Jump. Part
C looks in more detail at the proposed plans for the site.
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3.
Acknowledgments
Jump is very grateful to the following organisations for their assistance in
facilitating this feasibility study:
Hertfordshire Community Fund
Groundwork Hertfordshire
Dynamis Online Media Group
MPC Publications Ltd
Herts and Essex Printers
North Herts Centre for Voluntary Service (NHCVS)
Vinvolved Hertfordshire
The Priory School Young Chamber
Brandon Surveys Ltd.
PR Newson Ltd.
Jones & Sons Environmental Sciences Ltd.
JM Adventure Ltd
Ropes Course Developments (RCD) Ltd
Tom Condon
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Part A – The Business Case for Jump at The Dell
Contents
4.
Summary of Jump’s Proposals for The Dell
4.1
Figure 1: Plans for The Dell
5.
About Jump North Herts CIC Ltd.
6.
About High Ropes Courses
6.1
The Appeal of High Ropes Courses
6.2
Trends that Favour Jump
6.3
Other Aerial Adventure Centres and High Ropes Courses
7.
Jump’s High Ropes Course Design
7.1
Figure 2: Proposed High Ropes Course Design for the Dell
7.2
Figure 3: High Ropes Course Dimensions
7.3
Construction Process
8.
Benefits to the Local Community
8.1
Research on the Benefits of Outdoor Learning
8.2
Providing Opportunities for Young People
8.3
A Facility for All
8.4
Economic Benefits to the Town
9.
Customers and pricing
9.1
Customer Groups
9.2
Jump’s Programmes
9.3
Opening Hours
9.4
Capacity
9.5
Forecasts
9.6
Pricing
9.7
Marketing
10.
Jump’s Values and Working Practices
10.1 Values
10.2 Policies
10.3 Staffing
11.
Funding
11.1 Funding for Capital Costs
11.2 Grant Giving Organisations
11.3 Funding for Running Costs
11.4 Specific Funding Projects
11.5 Government Funding for Targeted Work
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4.
Summary of Jump’s proposals for The Dell,
Hitchin
Through public consultation and discussions with relevant organisations Jump
has developed an exciting package of proposals that aims to transform The
Dell into a community attraction serving different groups in the community
providing recreation and a place to relax and gather. The project involves
much more than just a high ropes course as it includes the provision of other
facilities free for use by the general public as well as participants on the high
ropes course. These plans are discussed at length in Part C of this feasibility
Study and are summarised below.






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


Build a linear high ropes course in the foot of The Dell in front of the
existing stage area.
Tidy up the stage area so that it will become a viewing area free for
public use.
Build a security fence around the foot of the Dell along the tree line with
a 4 metre gate entrance which will be left open to public during daylight
hours but locked at night for security reasons.
At a future date remove the outer perimeter fence in The Dell and
consider whether to re-fence or to leave unfenced.
Build a post and rail safety zone fence around the ropes course to be
accessed by climbers only.
Provide a toilet, dog litter bin and a rubbish bin within the tree line
security fence.
Install CCTV to monitor the high ropes course area.
Install lighting for after dark climbing use; not to be used at other times.
Build a path for disabled access directly behind the stage with a hand
rail that will also provide as a viewpoint over the foot of the dell.
Create a sloped or terraced viewing area, outside the fenced area for
visitors to sit on and view the foot of The Dell. This will be located on
the slope either side of the steps down from the Windmill Hill Entrance
below the existing black railings.
Create a clearing and viewing area, outside of the fenced area with tree
stump seats with views into the foot of The Dell. This will be located to
the right of the path coming in from Woodside car park.
Create a clearing and viewing area using an existing fallen tree to
make benching. This will be located around the fallen tree on the left
path off the path coming in from Woodside car park.
Tidy up existing viewing area around natural bench made by fallen tree
on steepest slope and clear pathways to it.
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Build a post and rail fence along the perimeter pathway.
Stabilise pathways where necessary.
Remove ivy from ground level to allow biodiversity.
Treat trees and thin out to improve light, biodiversity and views.
Install signage to prevent unauthorised access.
Install rustic art as points of interest.
Install environmental interpretation boards.
Install new planting around fence and where there is soil erosion.
These proposals are illustrated in Figure 1.
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4.1.
Figure 1 - Plans for The Dell
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5. About Jump North Herts CIC Ltd.
Jump has been set up as a Community Interest Company by two Hitchin
residents Guy Wiseman and Elias Xenophontos. Jump’s aims, as stated in
the Memorandum of Association are:
“to carry out activities which benefit the community and in
particular to provide outdoor adventure activities to the people of
North Herts and the surrounding area.
Jump North Herts will provide adventure activities to offer fun and
adventurous challenges for participants of all ages from six years
old. Activities will include climbing high ropes, climbing wall and
team initiative games.
Jump will work in partnership with local authorities and
community organisations to work with local schools, youth and
community groups as well as the general public. Jump will use
trained instructors to facilitate groups in activities that offer
developmental and educational goals including: improved
physical health increased self esteem, improved communication
skills, successful goal-setting and team participation”.
Jump is a social enterprise with an asset lock that ensures all profits are
reinvested to meet the aims of the organisation and Directors’ salaries are
regulated. As residents with families in Hitchin, Directors Elias Xenophontos
and Guy Wiseman are involved in the community and have worked on Jump
whilst working part time as a teacher and a probation officer, respectively.
Jump has become part of the North Herts District Children’s Trust (NHDCT)
Partnership as well as a member of the North Herts Centre for Voluntary
Service (NHCVS) and is working closely with local schools and other
community organisations in order to achieve its aims.
Jump aims to offer experiential learning opportunities to socially
disadvantaged groups. Jump will give opportunities to volunteer and
contribute to this work, thereby strengthening the community.
A management committee will be formed from members of the community to
work with the Directors to help set up Jump’s project at The Dell to gain
expertise on a voluntary basis in relevant areas such as youth and
community engagement, landscape design, environmental management,
marketing, fundraising and accountancy.
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6. About High Ropes Courses
Jump’s central proposal is for an aerial adventure facility, known as a high
ropes course, to be constructed at The Dell. The high ropes course will offer
outdoor challenge activities for the community including the public, schools,
youth, community and corporate groups.
Ropes courses, are built from rope, steel cable, wood, and other specialised
hardware that are suspended from trees, utility poles, and other structures.
Individuals, pairs, or groups climb, traverse and Jump from elements located
from ground-level to 30 or more feet (10-12m) in the air.
A ropes course at The Dell would facilitate recreational, developmental
(personal/team), educational and therapeutic activities consistent with Jump’s
aims to be a leading exponent of adventure education in Hitchin and North
Hertfordshire.
6.1. The Appeal of High Ropes Courses
High ropes courses have an increasing appeal because of:
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Growing concern about lack of exercise being done by children
Growing interest in experience activities
Growing interest in outdoor pursuits
National agendas to support children and families
Increasing focus on positive outcomes for corporate team away days.
Increasing ecological / social / ethical corporate agendas
6.2. Trends that Favour Jump
The UK has seen acceleration in the popularity of high ropes courses as well
as other experiential activities over the past five years. However, often these
facilities are based in regions renowned for outdoor activities such as the Lake
District, Scotland, Wales and the South West.
North Herts is one of the most difficult areas in the country to get involved in
adventure sports being remote from hills, sea and tourist regions. Families,
schools, youth and community groups and corporate teams currently have to
travel long distances to rural retreats but there is huge potential for a site that
can offer facilities locally. Jump could offer a safe, fun, adventurous learning
experience within a day trip of thousands of local organisations in London and
the South East.
With a growing emphasis on value for money in both corporate and public
organisations teambuilding activities need to have beneficial outcomes for
corporate and community markets which JUMP will be able to provide whilst
being accessible and affordable.
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6.3. Other Aerial Adventure Centres and High Ropes Courses
Most ropes courses are built as part of multipurpose activity centres or
corporate training centres that have a range of other facilities. In the south
east of England there are the following aerial adventure companies:
 Go Ape which has about 14 sites in Forestry Commission land
(Thetford being the nearest site to North Herts).
 Aerial Extreme which has 4 sites (Milton Keynes being the nearest).
 TreeJumpers which also offers some other activities as well as ropes
courses which has 5 sites based in Kent.
There are no existing high ropes courses in North Herts. The closest outdoor
education centres that offer ropes course activities as part of multi-activity
programmes are:
 Kempston Outdoor Centre, Kempston, Bedfordshire
 Harlow Outdoor Centre, Harlow, Essex
 Grafham Water Outdoor Education Centre, Cambridgeshire
 Green Park, Aylesbury, Buckinghamshire
In Hertfordshire outdoor education facilities are provided through 3 centres
that are to be managed through Youth Connexions. Currently none of these
centres offers high ropes courses and they are all located in the south of the
county:
 Herts Young Mariners Base, Cheshunt
 Cuffley Camp, near Potters Bar
 Hudnall Park, near Berkhamstead
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7. Jump’s High Ropes Course Design
Designed for developmental as well as recreational use, an Assisted Belay
System (ABS) course is a set of high ropes elements which participants must
tackle while being belayed by someone on the ground. Some elements are
designed for group participation, with an emphasis on teamwork and some
elements can be tackled individually, with an emphasis on adrenalin thrills.
Elements initially planned for Jump at The Dell include:
 All Aboard (1-4 participants climb up a tall pole and stand on top of it)
 Fan Descender (1 participant Jumps off a platform to experience free
fall)
 Leap of Faith (1-2 participants Jump off a platform to reach a trapeze)
 Jacobs Ladder (2-4 participants climb logs that make up the rungs of a
ladder)
 Crate Stack Challenge (Pairs of participants compete to stack crates as
high as possible and stand on top)
 Balance Beam (participants walk along a log set at height. This can
also be adjusted to slope upwards from the ground)
 Hanging Vines (participants walk along a steel cable and use hanging
ropes to balance)
 Gladiator Challenge (participants wing between rings hanging from
chains)
 Vertical Play Pen (1-4 participants balance one another while
traversing up a combination of challenges)
 Climbing wall
 Totem Pole (single pole with climbing grips and an auto-belay system
for high turnover of participants)
The size and cost of high ropes course construction varies depending upon
design; purpose (recreational or developmental); number of elements
included; the use of trees and/or poles and other variables such as adjustment
to terrain and accessibility.
Jump has met with the UK’s leading ropes course constructors at The Dell
(JM Adventure Ltd and Ropes Course Developments Ltd) and discussed a
number of design options, some of which are illustrated below.
The original plans presented by Groundwork Hertfordshire are based on a Tshaped design which is featured in their Companion Study. However, in order
to take up less room at the foot of The Dell, the revised proposal is to go for
the linear design as shown in Figure 2. This design would retain all the high
ropes course elements featured in the original design proposal but would be
more compact. The picture below is an initial design proposal and the
eventual design may vary slightly in dimensions. In this design the course
needs a space of 8m x 21m although the guy ropes would be anchored
outside of this area as shown in Figure 3.
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7.1.
Figure 2: Proposed High Ropes Course Design for The Dell
7.2.
Figure 3: High Ropes Course Dimensions
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7.3. Construction process
Prior to construction the contractors supply generic and site specific risk
assessments and method statements. The site specific risk assessments will
be compiled from details of the site, observed during a site visit. Generic
assessments are relevant to specific tasks required on all sites.
The contractors have given preliminary estimates of 2-3 weeks to construct
the high ropes course. They would access The Dell via the Woodside car
park entrance. They do not anticipate having to take any clearance measures
or remove any trees in order to reach the site as small mobile machinery,
such as quad bikes can be used to transport building materials.
8. Benefits to the Local Community
Participation on Jump’s high ropes course at The Dell would have a number of
positive outcomes for participants:
 Experience a healthy, safe and adventurous activity in an attractive
outdoor environment.
 Share an experience with a wide appeal which encourages positive
interaction between children and adults.
 Enjoy an opportunity to set goals and feel a sense of achievement.
 Improve self-esteem.
 Interact without inhibition.
 Encourage trust.
 Engage in a physical activity that is non-competitive.
 Improve communication skills.
JUMP is strategically well positioned to meet the needs of a range of health
and social agendas by delivering programmes that focus on local and national
priority issues:
 Reducing levels of stress, anxiety and improving well being
 Increasing levels of self esteem
 Providing positive activities for young people
 Increasing opportunities for non-competitive and outdoor exercise
 Addressing local levels of anti-social behaviour and crime
 Improving the local environment
 Learning Outside the Classroom
8.1. Research on the benefits of experiential learning
High ropes courses are an established developmental tool recognised
throughout fields of outdoor learning. The following is a sample of research
which advocates the use of experiential learning for developmental purposes.
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The Every Experience Matters report, commissioned by Farming and
Countryside Education (FACE) to support the actions identified through the
Learning Outside the Classroom Manifesto (DfES in 2006), draws on research
from around the globe It provides evidence that children engaged in Learning
Outside the Classroom achieve higher scores in class tests; have greater
levels of physical fitness and motor skill development; increased confidence
and self-esteem; show leadership qualities; are socially competent and more
environmentally responsible.
http://www.face-online.org.uk
The Countryside Recreation Network’s report, A Countryside for Health and
Wellbeing: The Physical and Mental Health Benefits of Green Exercise
concludes:
“that green exercise has important implications for public and
environmental health. A fitter and emotionally more content population
would clearly cost the economy less, as well as reducing individual
human suffering. Thus increasing support for and access to a wide
range of green exercise activities for all sectors of society should
produce substantial economic and public health benefit”.
http://www.countrysiderecreation.org.uk/pdf/CRN%20exec%20summary.pdf
The 2006 Non-formal Education through Outdoor Activities Guide reviews the
literature on experiential learning and summarises the benefits:
1. It promotes the learning of essential skills and competences.
2. It enriches learning environments: adds values, personal experiences
and critical reflection into citizenship education.
3. It broadens the spectrum of citizen involvement.
4. It is a powerful instrument of social integration.
5. It is an effective method of communication and intervention.
www.nfe-network.org
A 2009 report written by the LSE for the Department for Children, Schools and
Families examines the early findings from a three year evaluation of the UK
Resilience Programme (UKRP) on student wellbeing. Preliminary findings are
promising and suggest that the UKRP had a positive impact on pupils’
depression and anxiety symptoms where the UKRP and control groups were
comparable. The impact on student wellbeing will be monitored over three
years as part of the Local Wellbeing Project's work on improving emotional
resilience amongst 11-13 year olds. Hertfordshire is one of the three
authorities piloting the scheme which focuses on developing positive thinking
for emotional resilience. The work begun in this programme in a school
setting would be enhanced with further high ropes course programmes.
http://www.youngfoundation.org.uk/files/images/full_DCSF_report.pdf
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In February 2008, The Scout Association launched KidsOutdoors - a
campaign to promote outdoor adventure to more young people, their parents,
youth leaders and schools across the UK. Their study of over 1000 children
aged 7-18 and over 1000 parents of children in this age group concluded that
“well run, affordable local programmes within easy reach are vital” to
increasing youth participation in outdoor activities. The study also highlighted
the need to provide a range of activities that can provide a “safe haven for
children/teenagers with the aim of providing healthy exercise, social
opportunities and fun without the need to be the best.”
8.2. Providing opportunities for young people
JUMP will target local young people through strategic partnership with schools
and organisations such as Youth Connexions, Children and Adolescent
Mental Health Services (CAMHS), youth offending teams, young carers’
organisations, faith groups and youth groups in the more socially deprived
areas. It is anticipated that many young people that we target to work with on
JUMP will present a variety of issues including low self-esteem, low
educational attainment, risk of anti-social behaviour and offending, low income
backgrounds and experiences of abuse and deprivation. These young people
are often low achievers in education and sport, so the opportunity to set goals
and achieve in a safe and supportive environment, such as on a high ropes
course is very appealing.
Jump also aims to provide a variety of volunteering opportunities to local
young people in partnership with vinvolved Hertfordshire, a national youth
volunteering programme that can provide accreditation for volunteering
(www.vinvolvedherts.com).
Jump has already begun to establish such partnerships, in the following ways:
 Become a member of Hertfordshire Children’s Trust Partnership
 Established informal links with local youth groups (e.g. Bancroft Youth
Centre, The Mill)
 Delivered presentations in partnership with vinvolved to local
secondary schools (Hitchin Girls School, Hitchin Boys School, Fearnhill
School)
 Carried out a consultation exercise with The Priory School’s Young
Chamber.
 Discussed plans with schools’ Extended Services Coordinators and
Schools Sports Partnerships
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Jump’s proposals for The Dell would allow spaces for young people to gather
and socialise in an environment that is suitable and accessible. This could
also lesson divisions between young people and the rest of the community.
“‘Hanging out’ is part of the natural process of growing up, an
intermediate stage between the comfort and protection of a child’s
home environment and the complete independence of adult life. If we
do not cater for this need by offering (in consultation with young
people) suitable locations and structures, then young people will
continue to use places not intended for this purpose. This may then
result in confrontations and complaints.”
Youth Shelters and Sports Systems, A Good Practice Guide (Thames
Valley Police, 2002)
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8.3.
A Facility for All
In its location at The Dell, Jump will
be strategically positioned to
engage with young people who
gather on Windmill Hill and report a
lack of constructive and fun things
to do.
However, Jump will not be limited
to use by young people. High
ropes courses are ideal tools to
build
trust
and
improve
communication as participants
have to co-operate to tackle
elements at height.
Therefore, Jump will target less
obvious groups who would benefit
from these outcomes, such as
foster carers and their children;
people with disabilities such as
deafness; people with low level
mental
health
issues
and
substance misusers.
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8.4. Economic benefits to the town
Jump’s proposals for The Dell offer the following benefits to Hitchin:
 A unique attraction giving the town more appeal to residents and
visitors attracting more business for Hitchin shops and restaurants.
 A welcoming retreat, offering restorative value in a natural environment
to people living, working and shopping in the town centre.
 A facility that can be used to achieve positive outcomes for young
people; families and diverse groups helping to reduce the burden on
local services.
 Regeneration of an under-used and neglected town centre site
attracting funding in the region of £200,000.
 Increased productivity resulting from training on the course.
9. Customers and Pricing
9.1.
Customer Groups
Customer Group
Value
Families/Children
An exciting and fun activity that can be done by all
members of the family together.
School and youth
groups
An activity that will improve young people’s
communication, team-working and physical skills
encouraging Learning Outside the Classroom
Support groups for
vulnerable individuals
An activity that will break down barriers between
groups and their key workers/carers, remove
inhibitions and build self esteem to overcome
problems with substance misuse, emotional and
behaviour problems at school, mental health
problems, youth offending and family problems.
Corporate groups
An activity for work teams that will improve
teamwork and communication skills and provide
corporate responsibility opportunities.
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9.2.
Jump’s Programmes
Jump has developed the following range of programmes using combinations
of activities to meet the needs of a range of customers:

Standard Package – a 3 hour programme using the high ropes course
elements. Available for groups and families.
Tailored to general
public use including birthday and other parties. Pre-booking or walk-on
customers, subject to availability.

Team Challenge – 3 or 6 hour programme, using a combination of icebreaker games; problem solving team initiatives and high ropes course
activities. Tailored to corporate, school, youth and community group
needs. Pre-bookings only.

Adrenalin Tickets – comprising only the auto-belay elements: the fan
descender, totem pole and climbing wall.
Tailored to walk-on
customers and for visitors wanting to spend between 15 minutes and 1
hour at Jump

Climbing Wall – the climbing wall can be made available to visitors as
part of the packages or as a standalone activity. Jump also intends to
run an evening climbing club aimed at youngsters involving its own
pricing and membership.
9.3.
Opening Hours
JUMP will operate from 1st March to 31st October. Opening hours will be from
9.00am to 6.00pm* with 3 x 3 hour slots available for pre-bookings:
Session 1:
Session 2:
Session 3:
9.00am to 12.00noon
12.00noon to 3.00pm
3.00pm to 6.00pm
*It is anticipated that an extra slot can be added from 6.00pm to 9.00pm during summer peak times.
The Standard Package and Team Challenge are most likely to be pre-booked
via phone and internet booking, although walk-on visitors will be able to book
on arrival if there is an available space on the slot.
Adrenalin tickets will be available to go on 1-3 standalone activities (Fan
descender; Totem Pole and Climbing Wall) on a first come first served basis
and will be able to run alongside Team Challenge and Standard Packages.
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9.4.
Capacity
The combination of programmes allows for enough flexibility to ensure that the
maximum number of visitors to JUMP, even during peak times, will have an
opportunity to experience the high ropes course even if they have not prebooked:
Programme
Maximum Number of
Participants
Capacity per day (9
hours)
Standard Package and
Team Challenge
36 (per 3 hour
session)
108
Adrenalin Tickets (per
hour)
12 (per hour)
108
9.5.
Forecasts
Jump’s forecasts show 9,000 participants per year using the ropes course
providing revenue of £135,414. Although, these forecasts were produced in
consultation with two separate other high ropes courses it is very difficult to
make accurate forecasts given the lack of similar high ropes courses.
Considering that the ropes course will be a completely unique attraction in the
area, these forecasts should be achievable. In addition to the participants on
the high ropes course thousands more are expected to come to The Dell to
view and enjoy the improved environment.
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9.6.
Pricing
Pricing is a matter of finding the right balance between being profitable and
affordable. Prices also reflect that there is limited capacity and there is a
danger of becoming over stretched. The pricing schedule below illustrates
that there is potential to charge higher prices to corporate groups that will then
allow Jump to offer much lower prices to community groups.
Programme
Prices per person unless stated
otherwise (inc. Vat)
Fun Package (Adult)
£20
Fun Package (Child under 16)
£15
Fun Package Family Ticket
(2 Adults 2 Children)
£65
3 hour Team Challenge
(school/community groups)
£120 for a session for up to 12
people
6 hour Team Challenge (corporate –
includes exclusive use of ropes course)
£95
3 hour Team Challenge (corporate –
includes exclusive use of ropes course)
£50
Adrenalin Ticket
£8 / £6 under 16
9.7.
Marketing
Jump will develop a marketing plan that targets families, voluntary and
community groups, schools, local businesses, children and other party’s
organisers. This will include:
 Promotional offers for key individuals. E.g. local young people,
teachers, social workers, council staff, youth workers etc.
 Website including online as well as telephone booking facilities. Jump
has been working with a media agency which developed the Jump logo
and website and will be developing the www.jumpcomunity.org.uk
website to manage Pay per Click and Search Engine Optimisation.
 Public relations events and activities, such as use of mobile climbing
wall / Spider Mountain at school fetes and local events.
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10. Jump’s Values and Working Practices
10.1. Values
As previously mentioned, Jump is a social enterprise whose aims are to
provide adventure education opportunities to people in North Herts and the
surrounding area. Jump will operate according to the following values:
Safety – This is Jump’s number one priority. The high ropes course will be
built and operated in accordance with the European Ropes Course Standard
EN: 1556 (Part 1 Construction and Part 2 Operation). Given that the
European Standard only came into operation on 1 st March 2008, Jump will be
in the advantageous position of building and operating the high ropes course
to meet these safety guidelines from day one.
Staff will be rigorously trained in safety procedure and instruction. The ropes
course and equipment will be inspected and managed according to
manufacturers’ recommendations and industry standards
Full details of safety procedures are in Jump’s Safety Policy and Safe Working
Practices document.
Fun – Most of all a day out at JUMP will be a great fun experience to enjoy
with colleagues, friends and family.
Team work – Jump’s ropes courses will be designed so that customers have
to tackle challenges together, making it a truly interactive group experience.
Growth – Customers will be encouraged to move outside of their ‘comfort
zone’ and into their ‘stretch zone’ in a safe environment that adheres to the
philosophy of ‘Challenge by Choice’, allowing participants to try as much or as
little as they are comfortable with.
Inclusion – Jump will use the latest in course design and equipment to
ensure a broad range of choice for our customers. We aim to provide
activities for everyone regardless of mobility or fear of heights.
Ecological Respect – Ropes courses are an environmentally friendly activity.
Jump will aim to minimise its impact on the environment as well as teach
customers about the local ecology through informative signage and briefings.
Social Responsibility – Jump aims to develop team building programmes
that encourage co-participation between corporate, youth and community
groups to encourage mutual appreciation, understanding and learning.
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10.2. Policies
Jump has already written the following policy documents, which are available
on request and outline the procedures necessary to run the business in a
responsible way:






Safety Policy and Safe Working Practices
Safeguarding Children Policy
Customer Care and Complaints Policy
Disciplinary and Grievance Policy
Emotional Health and Wellbeing Policy
Equal Opportunities
9.3. Staffing
The high ropes course will be staffed at all times when open. Jump will
provide trained instructors to work with customer groups. 1 instructor at any
one time can work with groups up to and not exceeding 12 participants.
Therefore, at peak times 3 instructors may be working on the ropes course
with up to 36 people. Full details on staff roles and responsibilities can be
found in Jump’s Safety Policy and Safe Working Practices document.
11. Funding
11.1. Funding for Capital Costs
Funding is required to raise capital to finance the construction of the high
ropes course, landscaping of The Dell and essential Personal Protective
Equipment (PPE). It is estimated that the total funding needed is £200,000
(see section 37 for full cost breakdown). Jump will develop a detailed funding
strategy that will set out how it will finance the capital costs. This strategy will
identify grant funding sources for different aspects of the capital costs. It will
also set out time scales for when different aspects of the project will take
place and when grant funding will be needed.
In addition to grants, Jump directors will contribute capital of £20,000. If
additional finance is needed then loans will be obtained. Jump has
approached funding consultants to discuss funding options and will be getting
further support from consultants to ensure that an effective strategy is put
together.
11.2. Grant Giving Organisations
It is anticipated that funding will be sourced from a combination of local and
national government grants; grants from sport and environmental bodies and
trusts; and corporate sponsorship.
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Some potential funders are:







Community Spaces
Access to Nature
Landfill Communities Fund
Sport England
The Foundation for Sports and the Arts
The Co-operative Community Fund
The Links Foundation
This list is by no means exhaustive but includes the funders whose
programmes seem most appropriate for Jump at the time of writing. More
information about these funders and their programmes are listed in
Groundwork Hertfordshire’s Companion Study to this study.
Jump has approached some of these funders who have indicated that Jump
at the Dell is the type of project that would fit their criteria and have
encouraged Jump to make applications. However, Jump is not in a position to
make any applications until NHDC has agreed for the project to go ahead.
11.3. Funding for Running Costs
Although extremely popular, high ropes courses do not make large profits
because of their limited capacity and this is particularly true of developmental
type courses where an instructor is required to supervise. In order to run
effective and safe programmes instructors work with relatively small numbers
over a number of hours, so profit margins tend to be low.
Jump’s forecasts indicate that running costs at £135,414 per annum (including
directors’ salaries) will be covered by revenue generated from sales. It is
forecast that Jump at The Dell would be a sustainable business able to
operate on a commercial basis without needing further grant funding to run
the high ropes course.
11.4. Specific Funding Projects
There may be opportunities to work with partner organisations to apply for
funding to finance their participation with Jump. In addition, there may also be
opportunities to work with partner organisations to apply for funding for
financing projects for the whole of The Dell such as improvements to the
environment or for developing new facilities.
Jump will develop a range of projects that use the high ropes course to attract
target funding and meet particular social needs. The following projects are
two examples:

Connecting Communities Project: This is a project that appeals to
Corporate Social Responsibility and directly benefits community
groups. Jump will offer corporate groups the opportunity to share a day
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on the ropes course with a particular community group or charitable
organisation. The cost of participation of both groups will be covered
by the corporate group. In this way the corporate group have a fun day
out and a fantastic teambuilding experience which they can see directly
benefits a community group. Furthermore, through their shared
experience on the high ropes course the two organisations can nurture
a bond which can lead to other positive outcomes such as mentoring,
work experience, fundraising days etc.

Leap of Faith Project: this will offer disadvantaged individuals (e.g.
young people with Special Educational Needs) the opportunity to train
as an instructor and carry out sessional employment assisting Jump’s
instructors.
11.5. Government funding for targeted work
Jump’s aims and values are consistent with a number of Local Area
Agreement (LAA) targets. These targets make up the annual priorities against
which local authorities’ performance is measured. Use of Jump’s high ropes
course could help achieve one or more of the following LAA targets.
Therefore, when a local authority such as Hertfordshire County Council
includes one or more of these targets in their annual performance plans, Jump
will seek to work in partnership with them to use the high ropes course to
achieve these targets.
 NI 8 Adult participation in sport DCMS DSO
 NI 50 Emotional health of children PSA 12
 NI 54 Services for disabled children PSA 12
 NI 56 Obesity among primary school age children in Year 6 DCSF DSO
 NI 57 Young people’s participation in high-quality PE and sport
 NI 58 Emotional and behavioural health of children in care DCSF DSO
 NI 110 Young people’s participation in positive activities PSA 14
Jump is well positioned to apply for a number of local and national funding
initiatives which are often linked to the LAA targets. For example:





The Children’s Plan: £160 million invested from 2008-2011 to improve
the quality and range of places for young people to go and things for
them to do.
Positive Activities for Young People Programme (PAYP): Local
authorities commission leisure services for young people across the
country aged 8-19, who are at risk of social exclusion and community
crime to participate in positive activities year.
Youth Opportunity Fund: £31 million per year available for young
people, especially those who are hard to reach, in order to access
positive activities and things to do.
Youth Capital Fund: £26.5 million per year to provide a discrete
capital budget to be spent on what young people want.
Access to Nature: £25 million grant scheme to encourage people from
all backgrounds to access and enjoy the natural environment.
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Part B – Public Consultation and Research
Contents
12.
About the Dell
12.1 Location
12.2 Figure 4: Existing Site Plan
12.3 History of The Dell
13.
Current Issues Concerning The Dell
13.1 Evidence of Neglect
13.2 Why is The Dell be a good site for Jump?
13.3 Benefits of Jump in The Dell
13.4 Contentious Issues concerning Jump in The Dell
13.4.1 Threat of Unauthorised Access and Vandalism
13.4.2 Access and Fencing
13.4.3 Impact on Natural Setting
13.4.4 Impact on Flora and Fauna
13.4.5 Conflict with Current Users
13.4.6 Perception of NHDC’s Responsibility
13.4.7 Costs to Users
13.4.8 Use of Public Money
13.5 Alternative Plans for Jump at The Dell
13.5.1 Alternative 1
13.5.2 Alternative 2
14.
Public Consultation
14.1 Figure 5: Market Place, Hitchin, 23rd May 2009
14.2 Summary of Public Consultation Exercises
14.3 Figure 6: The Priory Young Chamber
14.4 Public support for Jump
14.5 Benefit to the Whole Town
14.6 The Dell a good location?
14.7 A Positive Activity for families and Young People
14.8 Tackling Anti-Social Behaviour
14.9 Improve the Surrounding Landscape and Vegetation
14.10 Climbing Club
15.
Audit of the use of The Dell
15.1 Analysis of Audit Findings
15.2 Summary of Audit Findings
16.
Opposition to Jump’s Proposals
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12. About The Dell
12.1. Location
The Dell is located off Walsworth Road, close to the town centre in Hitchin,
Hertfordshire. The 0.72 hectare site is bordered by Windmill Hill to the west
and a car park to the east. It also shares boundaries with the Queen Mother
Theatre and Hitchin Girls School. True to its name, The Dell is a large
wooded hollow with steep slopes and an open base. The distinctive
topography was created by sand and gravel extraction in the 19th century,
and has since become populated by a large number of trees and shrubs. The
site is fenced and has three gated entrances, although several unofficial
access points have been created. There is a path around The Dell itself with
two sets of steps leading down to the base. Some fencing is present at
certain points around the inside of this path. There is also a small outdoor
theatre located in the base of The Dell, although this is no longer in use.
12.2
Figure 4: Existing Site Plan
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12.3. History of The Dell
There are no conservation designations specifically for the site although the
area is within the Hitchin conservation area which is a designation for areas of
special architecture or historic interest. There are no public rights of way in
The Dell. The following extract is from the Countryside Management
Service’s (CMS) existing management plan for The Dell:
“During the 1880s The Dell (originally Rollins and then Rawlings Dell)
was created through sand and gravel extraction. Once part of the
Lordship of the Manor of Hitchin, The Dell passed to the Seebohm
family and later (1928) became part of the estate of the Revd George
Bernard Gainsford. In 1939 it was conveyed to Hitchin Urban District
Council by the Trustees of Gainsford’s wife, Elizabeth Constance, as a
bird sanctuary in memory of her late husband. It was required that the
land should not be used for any other purpose except with the consent
of the Minister for Health.
In 1951 the natural amphitheatre created by quarrying was used to
advantage and The Dell was turned into an open air theatre. In July of
that year held its first performance – Shakespeare’s “A Midsummer
Night’s Dream”. Later, its use declined and during the 1980s and early
1990s the site became neglected and vandalised. In 1994 it was closed
for reasons of public safety by the current owners, North Hertfordshire
District Council.
Following this, the Hitchin Forum co-ordinated a programme of work to
bring The Dell back into use. Working with the District Council, the
Countryside Management Service, Groundwork Hertfordshire and local
volunteers a programme of improvements was implemented. These
included massive clean-up tasks, installation of steps and railings and
regular litter sweeps by local volunteers and contractors.
In October 1995, The Dell was reopened to the public with a
spectacular performance of Beowulf by drama students from North
Herts College. Subsequent improvements include repairs to the
perimeter fencing, replacement of entrance gates, tree planting, and the
erection of bat and tawny owl boxes. To celebrate the reuse of the site
and its value to local people an interpretation board was unveiled in
1999. Funding for all of this work came variously from NHDC,
Department of the Environment / DETR, Hertfordshire County Council,
T Brooker and Sons.
Since then, the site has occasionally been used for open air theatre
performances. However, in the past few years unauthorised use has
increased and the slopes are regularly used by ‘BMX’ type bikers. They
are causing considerable damage to the banks and theatre structures
and raise serious concerns over safety”.
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13. Currents issues with The Dell
13.1. Evidence of Neglect
 Large amounts of litter and broken glass are left in The Dell making it
unattractive.

Bikers use the slopes of The Dell to create speed to go over Jumps.
This has led to serious soil erosion which is turning large areas of
vegetation into dust.

Bikers build Jumps in the foot of The Dell which are unsightly and
damage the vegetation.
Informal groups that hang out in The Dell burn fires leaving unsightly
remains.
Informal groups biking and lighting fires pose a risk to other potential
users such as children and older people.
The Dell’s current management is not resourced or intensive enough to
make an impact on the levels of neglect and vandalism.
The paths around The Dell are not well maintained and in places go
close to the edge of steep drops that present a health and safety
hazard.


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
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

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

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Ivy is rampant and has overrun other flora such as wood anemones
and is growing up most of the trees weakening them and increasing the
risk of them falling
Fences and railings have been vandalised, indicating a high risk of
vandalism to any new structures put in The Dell to improve safety (e.g.
fencing) or recreation (e.g. seating).
The Dell is underused as the lack of management and activities of the
current users is perceived negatively by other potential users.
At night time young people congregating in a dark place out of sight
create potential risks that are hard to police.
The run down appearance of The Dell encourages further vandalism
and litter as the area seems unmanaged and little is done to protect it
from abuse.
The combination of litter and vandalism means that The Dell has
become difficult to stage theatre productions in.
13.2. Why is The Dell a good site for Jump?
Given the concerns raised in the previous section, it naturally begs the
question why would The Dell be a good site for Jump. However, although
there is a threat of vandalism this should not be a barrier to improving a site in
the heart of Hitchin for the benefit of the majority of the local population. Here
are some of the reasons why The Dell would be a particularly good site:
 A potentially beautiful location that will enhance the positive impact
participants will get from being on the ropes course.
 Town centre site in proximity to car parking, public transport and local
population.
 The site is not visible to from nearby houses so will not disturb
residents.
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


Locating Jump at The Dell has the potential to address many of the
existing issues linked to the lack of management of The Dell.
An opportunity to make a huge positive impact on an underused
community asset.
Potential for developing survival and bush craft experiences that would
compliment high ropes course activities.
13.3. Benefits of Jump in The Dell:
 Jump forecasts 9,000 participants using the High Ropes course per
year all engaging in green exercise developing people’s well being.
 Jump in The Dell would allow more intensive management of the site
with the removal of litter on a daily basis.
 Jump in The Dell would allow us to act as quasi-owners to act against
vandalism and create a managed environment which discourages
mindless vandalism.
 Jump in The Dell would offer volunteering opportunities to further
enhance The Dell and the surrounding area. The ropes course could
be used as a good way to attract and reward potential volunteers. This
would be particularly good for helping rehabilitate young offenders
through community work. Volunteers from schools and youth centres
could be engaged with producing material and schemes to encourage
community spirit/integration and discourage anti-social behaviour.
 Thousands more people would be attracted to a welcoming Dell to
enjoy the site if it is well managed, making it an attractive outdoor place
to rest in the town centre.
 The ropes course would encourage people into The Dell from a much
wider section of the community some who normally do not experience
rural environments. This will be extended further with the development
of survival and bush craft experiences.
 Disabled access would allow wheel chair access and access with
children’s buggies into The Dell.
 The fencing around the foot of The Dell would prevent further soil
erosion from bikers.
 Jump would be able to work in partnership with NHDC and other
organisations to obtain further funding to enhance The Dell and the
surrounding area.
 The fencing and the CCTV would reduce the potential for crime and
anti-social behaviour in The Dell.
 The paths would be stabilised and a hand rail built to improve safety of
walkers using the paths
 Ivy would be cut back to improve biodiversity and to protect trees.
 Remedial work would be carried out on 199 trees identified as needing
intervention.
 New planting would encourage insects and birdlife.
 Public viewing areas would be created to allow time to be spent in The
Dell at leisure and enjoy new facilities.
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13.4. Contentious issues concerning Jump in The Dell
Contentious issues concerning Jump’s proposals for The Dell have been
identified during the public consultation carried out for the Feasibility Study.
Details of the public consultation are covered later in this section; however,
here are the obvious arguments against Jump locating in The Dell:
13.4.1.
Threat of Unauthorised Access and Vandalism
There is a risk that the ropes course will attract vandalism and passersby may
try to get inside the fence and climb onto the ropes course. This creates
serious security issues for Jump but these risks can be managed and should
not prevent the project from going ahead.
The fencing would be the anti climb style, which would be difficult to climb for
any casual passerby. The ropes course will also be made relatively nonclimbable by the removal of all ropes and low holds when the site is closed.
Even when the ropes course is in use, ladders are required to access the
lower staples (climbing rungs) of the poles. Signs to discourage trespassers
and encourage responsible behaviour, in addition to the CCTV would provide
further deterrents to unauthorised access.
Unfortunately, due to the history of the site it is unlikely that vandalism will be
avoided completely, especially to any fencing. Jump will try and involve the
community in this project to try and engender a sense of common ownership
and self-policing. Hopefully over time the existing culture of neglect in The
Dell can be replaced by something more positive by Jump’s presence there.
Jump has already liaised with the Police’s Safe Neighbourhoods Team and
close liaison with the Police will need to be maintained to prevent and respond
to crime in The Dell. Ideally, the CCTV should be linked into the existing
network monitored Hertfordshire CCTV partnership. In the short term at least,
a contingency fund needs to be established to pay for quick repair of damage
caused by vandalism.
13.4.2.
Access and Fencing
One of the most contentious issues is Jump’s proposal to use fencing to
protect the high ropes course, which would effectively limit public access to a
significant part of the site. The fenced area at the foot of The Dell would be
closed off at night time and when the high ropes course is closed (during
much of the winter). The area that Jump is proposing to fence off is marked
by the dark blue line in Figure 1.
However, the general public would be allowed access into the fenced area at
the foot of The Dell without having to pay to go on the course during day light
hours when the high ropes course is open. Although Jump will be using the
space immediately around the ropes course, there will be public viewing areas
within the fenced area. During the winter months the area may be opened
only when there are booked activities which would restrict access for the
public to the bottom of The Dell during this period. But the plans involve the
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creation of four new viewing areas and places to congregate outside of the
fenced area, allowing everyone to enjoy the rest of The Dell.
Because of the safety risks and risks of vandalism to the ropes course, a
fence is unfortunately necessary. But this should be balanced against the
benefits of the project. Additionally there are knock on benefits of fencing
which include reducing soil erosion, preventing night time bonfires and
enabling the stage to be used for productions through providing security for
the stage overnight. Potentially the fencing would provide sufficient security to
enable organised groups to camp overnight on the site, for example on
survival and bush craft experiences.
13.4.3.
Impact on natural setting
The ropes course and the fencing will be a substantial man made structure at
the foot of The Dell that will change the vista which is currently wholly natural.
The course is largely built from wood and the steel beam on the top could be
treated so that it fits in with the surroundings more. It would be important to
take care to make the fencing as unobtrusive as possible and to use the
vegetation to make it fit in as naturally as possible. The fencing will be green
and in time will be largely hidden by the vegetation that will grow up it.
Arguably the ropes course and the fencing would improve appearance of The
Dell, given the current level of litter, discarded bonfires and biker jumps.
People attracted by the ropes course could affect the peace and quiet that can
currently be found in The Dell. However, The Dell will remain a peaceful and
calming place. The course will take reasonably small numbers of participants
at a time. It is also proposed to limit facilities installed in The Dell so that it
keeps its current character for this reason Jump is not proposing to build a
cabin or refreshment kiosk in The Dell.
13.4.4.
Impact on flora and fauna
The increase in the number of visitors would have an impact on the flora and
fauna. The ropes course would include a ground covering that is natural and
sensitive to the environment allowing grass to grow through it. The ropes
course is of limited size and relatively small numbers are expected to be on
the course at any one time (on average 12 participants). Birds, bats and other
wildlife will not greatly be affected by the ropes course and plants will be
encouraged that improve insect habitats. Development of the site could
potentially allow for a nature trail to be created, increasing people’s
awareness of the flora and fauna.
13.4.5.
Conflict with current users
Although most visitors will be able to use the site alongside Jump, the plans
for The Dell would impact on some current users such as bikers who currently
use The Dell informally. There is also a juggling group that use the foot of
The Dell every Wednesday for socialising and fire-juggling. It would be ideal if
these groups could continue to be accommodated, however, further
discussions are needed with the relevant groups.
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The areas within the fence are those that are most eroded by bikers.
However, bikers do use other parts of The Dell, including the wooded area
belonging to Hitchin Girls School. Attempts to formally accommodate this
group would, therefore, need the involvement of Hitchin Girls School and
North Herts District Council (NHDC) who naturally would have their own views
on these activities.
With regard to the fire-jugglers, their current use of the foot of The Dell at night
could effectively be ended by the fence being closed off at night. Again this
may be an issue for NHDC, but the new viewing areas being created outside
of the fencing would be available to this group, as they would be for the rest of
the community. Alternatively, Jump could work with a designated group to
allow them access into the fenced area during specified times, for specified
activities as long as sufficient insurance and safety measures were taken.
As identified through the audit of visitors, The Dell is used by relatively small
numbers of young people. At night time they would still be able to do this
though not in the bottom of The Dell (which is not used by many users at night
time due to how dark it is). The audit shows few visitors come to The Dell or
stay very long in The Dell during the day time. The high ropes course would
help to attract people of all ages to congregate safely and encourage positive
whole community use of the space. It would still be easy enough for those
who want to find private areas to hang out in and around The Dell and
Windmill Hill.
Perception of North Hertfordshire District Council’s (NHDC)
Responsibilities
Some may perceive it as a dereliction of duty by NHDC if it is seen as allowing
a private business (albeit a community interest company) to dominate a piece
of land that is currently open-access. However, as the land owner NHDC
would remain responsible for The Dell. Jump hopes to work as a partner with
NHDC and other environmental groups such as Groundwork Hertfordshire
and the Countryside Management Service to help manage The Dell and in
particular manage the fenced area at the foot of The Dell but NHDC will retain
overall control of the site. Ultimately, the high ropes course would not
permanently change the nature of The Dell and if necessary the site could be
restored to its current state if the council felt positive outcomes were not being
delivered.
13.4.6.
Nationally councils are being encouraged to let community groups deliver
improvements to public spaces themselves. It’s Our Space: A guide for
community groups working to improve public space (Commission for
Architecture and the Built Environment 2007) states:
“The government is keen for community groups to have greater control over
how the local environment is managed and improved. It has set out clear
agendas on these issues to make open spaces cleaner, safer and greener”.
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13.4.7.
Costs to Users
Although the prices for the standard high ropes course programmes may
appear expensive this will still be seen as good value to lots of users and the
forecast prices compare favourably to other similar family activities, such as
Go-Ape. Jump will enable the cross subsidisation of the ropes course so that
it can be offered at a much lower rate to specific targeted groups such as
schools, disaffected students, youth groups, young offenders, substance
misusers etc. These sorts of groups will also be able to arrange funding to go
on these courses in partnership with Jump. There will also be stand alone
activities at affordable prices and a climbing club at much lower prices. The
prices are set to cover running costs with any profits being reinvested to
develop the facilities and services offered.
13.4.8.
Use of Public Money
Although it is not yet possible to specify where the funding will come from it is
expected that most of the funding will come from sources that would otherwise
not be channelled into the North Hertfordshire economy. This additional
funding will therefore reduce the burden on local finances. It is also likely that
in partnership with NHDC and other organisations further additional funding
can be attracted into the district.
13.5. Alternative Plans for Jump at The Dell
This feasibility study focuses on current plans proposing how Jump could
operate most effectively in The Dell. However, the plans are still subject to
public discussion and two alternative proposals are outlined below:
13.5.1.
Alternative 1
Locating the course not in the foot but at the top of The Dell at the area above
where the stairs currently are on the Windmill Hill side of The Dell.
Pros
 This location allows unlimited access to the foot of The Dell.
 This location will make it easier to secure the course as it is on the
periphery of the site and is more visible from the road.
 The fencing in this location will be less conspicuous as it would not be in
the centre of The Dell as in the current proposals.
 The use of the foot of The Dell would remain unchanged and there would
be little impact on the view of the foot.
Cons
 The plans are likely to face more opposition from NHDC Planning
department due to the potential visual impact of the high ropes course.
 This location is in a limited space that will limit the facilities that Jump will
be able to offer within the fenced area such as toilets.
 This location is uneven so will require expensive revetment.
 Branches will need to be cut down to make room for the course.
 The foot of Dell will remain vulnerable to further soil erosion from bikers
and litter problems.
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13.5.2.
Alternative 2
The stage and the area around it could be unfenced by constructing the fence
tightly to the high ropes course which would remain in its current position.
Pros
1
This location allows unlimited access to the stage area of the foot of
The Dell.
Cons
2
This location is in a limited space that will limit the facilities that Jump
will be able to offer within the fenced area such as toilets.
3
The stage area at the foot of Dell will remain vulnerable to further soil
erosion from bikers and litter problems.
4
The fencing will be more conspicuous as it will go through the centre of
the foot of The Dell instead of around the tree line.
5
There may be a higher risk of unauthorised access over the fence
which may be easier to climb from the even ground in the foot rather
than from the uneven ground in the tree line.
6
The value of access for users of the stage area would have to be
balanced against the limited space that they would be able to operate
in.
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14. Public Consultation
14.1.
Figure 5: Market Place, Hitchin, 23rd May
14.2. Summary of Public Consultation Exercises
Jump conducted a period of public consultation from 1st April until 5th July
2009. The purpose of these exercises was to gauge public support for, or
indeed opposition to the project and more specifically to:
 Find out if people want a high ropes course in Hitchin
 Find out if people think that The Dell is a suitable location
 Find out if people would visit a high ropes course and/or join a climbing
wall club
 Find out if people think that the high ropes course may help reduce antisocial behaviour in The Dell
 Find out if people would like the natural environment of the Dell more
rigorously managed
 Find out if this a project that young people want
 Identify people’s concerns about the project and potential conflicts of
interest
To raise the profile of Jump’s plans for a high ropes course at The Dell,
thereby guaranteeing as much public feedback as possible, a ‘Yell for the Dell’
campaign was launched that included the following public consultation
exercises:
 Website – www.jumpcommunity.org.uk including an online questionnaire,
which was completed by 110 respondents from 1st May to 1st July 2009.
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






Public Consultation Launch Event – Held in the Market Place, Hitchin on
Saturday 23rd May. Aided by beautiful weather, a bumper turnout of
families and Saturday shoppers completed 261 questionnaires, had a go
on a climbing wall hired by Jump and discussed the proposal for The Dell.
Public Consultation Update event - Held in the Market Place, Hitchin on 4th
and 5th July (weekend of the Rhythms of the World Festival) to display the
plans proposed in this feasibility study. A further 90 questionnaires were
completed.
Jump’s shop – Jump opened shop at 33 Hermitage Road, Hitchin. Display
boards and plans for the proposed high ropes course were displayed here
throughout May and June 2009. Its ‘prime location’ next to The Town
Fryer Fish and Chip Shop and Blockbusters Videos ensured a high volume
of passing interest.
Stakeholder Open Day – this was held at the Hermitage Road shop on
Thursday 11th June. All the member organisations of Hertfordshire
Children’s Trust Partnership, such as schools and youth organisations
were invited. This provided a valuable opportunity to receive qualitative
feedback on our plans and build some strategic partnerships with
organisations that have expressed a wish to use the high ropes course if
built. Interested parties included the Extended Schools Co-ordinators,
Herts Schools Sports Partnerships, The Caldecott Youth Centre and Youth
Connexions.
One-to-one stakeholder meetings – Jump has conducted several meetings
with key stakeholders in order to seek their views in developing the plans
delivered in the feasibility study. In addition to those already mentioned,
Jump has met with Hertfordshire Police’s Safer Neighbourhoods Team,
Hertfordshire CCTV Partnership, Hitchin Girls School, vinvolved Herts and
many more.
Youth Consultation – Jump consulted pupils from The Priory School’s
Young Chamber to hear their views and ideas concerning the plans for
The Dell.
Press releases – stories covering the proposal for the high ropes course
and the involvement of students from The Priory School Young Chamber
in Jump’s plans appeared in The Comet on two occasions and The
Advertiser on one occasion.
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14.3. Figure 6: The Priory School Young Chamber help with
consultation
14.4. Public Support for Jump in Hitchin
The results of a total of 461 completed questionnaires (both online and in
person) provide a gauge of the public’s views of the project.
The
questionnaire included six questions in the form of statements which
respondents were asked to indicate from 1 to 5 how strongly they agreed with
each statement. The charts below illustrate the respondents strong support
for a high ropes course in Hitchin and that it would be a popular attraction
among local people. Appendix 1 shows all the comments that were received
through the questionnaires which are overwhelmingly supportive.
Q1: I would like to see a high ropes
course in Hitchin
4%
0%
2%
0%
Strongly Agree
9%
Agree
Not Sure
Disagree
85%
Strongly Disagree
No Answer
Chart 1: High Ropes Course in Hitchin?
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14.5. Benefit to the whole town
Comments also highlighted how people thought the presence of such an
attraction in The Dell could have positive benefits for the town as a whole. In
times of recession, it has been highlighted how towns have to think creatively
in order to attract shoppers and visitors to their town centre. Jump would offer
a healthy activity for the whole family or children alone. There are potential
marketing opportunities to use Jump at The Dell as a way of encouraging
families to combine a trip to the high ropes course with shopping in the town
centre. Respondents’ comments highlight the benefits to the town:
“Bringing life, vitality and activity to an area that is abused and
disused can only benefit Hitchin as a town and its residents.”
“The nearest high ropes is at Milton Keynes - it would be good to
have a facility in Hitchin”
14.6. The Dell A Good Location?
Q2: I think The Dell is a good location
for a high ropes course
4% 1% 3% 0%
Strongly Agree
10%
Agree
Not Sure
82%
Disagree
Strongly Disagree
No Answer
Chart 2: The Dell a good location?
The location of Jump is perhaps the most contentious issue facing the project.
At the Market Place events and in the shop, Jump used a large display board
with an illustration of a high ropes course superimposed on a photograph of
The Dell to give the public a visual idea of its planned use. Of great
significance to this study is the finding that 92% of respondents agree that The
Dell is a good location for a high ropes course. This suggests that the vast
majority of the local population would welcome this change of use of this land.
Many comments supporting Jump’s proposed use of The Dell were received:
“Such a good idea! The Dell doesn't seem to be used, it doesn't
really have a purpose, this project would do so much for The Dell!”
“What a fantastic idea to enhance an area of Hitchin that has laid
dormant for too long!”
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“Would be a fantastic use of this lovely area.”
“I think it would be a great idea to use what is in effect a dead space
(apart from the odd outdoor theatre production) constructively. It
would also introduce an outdoor based activity to local families that's
accessible without the needing to own specialist equipment... I have
a young family and I would love to have this facility on my doorstep the sooner the better!”
Only 4% of respondents indicated a clear opposition to using The Dell for a
high ropes course. Nevertheless, this 4% has already been quite vocal in its
opposition. We made a point of talking to people opposed to the proposed
location at The Dell and Jump went to meet a group who regularly meet in
The Dell on Wednesday nights to socialise and fire juggle. The following
comments raise some points of opposition:
“What will happen to the bike runs already in situ? Teenagers would
need some alternative site or additional recreation.”
“I'd like to think there are parts of the surrounding woodland that
could be used instead, but if you use the dell itself, you will be
spoiling a beautiful natural resource, possibly one of the few
remaining places where you can get a good look at the stars away
from the glare of street lights.”
14.7. A Positive Activity for Families and Young People
The public consultation event in the Market Place attracted a lot of attention
from families and young people (92 questionnaire respondents were aged
under 21). The climbing wall was clearly a popular activity with children and
many of the comments made on questionnaires highlighted the potential
benefit of Jump to families and young people, for example:
“Great project, strong supporter of outdoor activities being a
Connexions worker and previous outdoor instructor”
“Fantastic idea - I can't wait to take my son!”
“Alex is on the autistic spectrum and has enjoyed the experience
today. I feel this is the type of activity children with special needs
could really benefit from.”
“Fantastic idea, my kids (7 & 9) would love to use it therefore
promoting their fitness and confidence”
“This is a great idea for a positive activity for Hitchin's young people.
I hope it goes ahead”
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The Dell is an area that already attracts young people and Windmill Hill, which
sits next door, is locally renowned as a hub for young people to meet at in the
evening. Therefore, it is important that such a development would be used by
young people and that young people would be consulted in the planning and
running of it.
Q1: I would like to see a high ropes
course in Hitchin (Respondents Aged
Under 21)
6% 1%
5%
Strongly Agree
13%
Agree
Not Sure
75%
Disagree
Strongly Disagree
Chart 3: High Ropes Course in Hitchin? <21
The questionnaire results from young people indicate that Jump would be a
popular attraction and that young people think The Dell is an appropriate
location. The graphs below illustrate the results of 92 respondents aged
under 21.
Q3: I think I would visit a high ropes course if it
was in the Dell (Respondents aged under 21)
2%
8%
Strongly Agree
7%
Agree
22%
61%
Not Sure
Disagree
Strongly Disagree
Chart 4: Would you visit a high ropes Course in The Dell? <21
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Q2: I think the Dell is a good
location for a high ropes course
(Respondents aged under 21)
7%
1%
1%
Strongly Agree
9%
Agree
14%
Not Sure
68%
Disagree
Strongly Disagree
No Answer
Chart 5: The Dell, a good location? <21
14.8. Tackling Anti-Social Behaviour
As illustrated in the graph below, most respondents agreed with Jump’s view
that the presence of the high ropes course in The Dell may help to reduce
anti-social behaviour there. The strategies by which Jump could best tackle
anti-social behaviour in the area are looked at in other sections of this
document. However, some respondents made pertinent comments about
how the facility could be used to tackle this and how issues such as pricing
and accessibility need further consideration.
“The Dell is an area which at night is used for young people to
hang around. A use of the space for activities will enhance the
area and should stop anti-social behaviour”
“I think the price should be lowered to increase interest of people
therefore decreasing the antisocial behaviour”
Q5: I think that this may help to reduce
anti-social behaviour in The Dell
6%
2% 3% 1%
Strongly Agree
Agree
17%
Not Sure
71%
Disagree
Strongly Disagree
No Answer
Chart 6: Reduce anti-social behaviour?
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14.9. Improving the Surrounding Landscape and Vegetation
Question 6 was included to gauge support for potential partnership
initiatives between Jump, North Herts District Council and voluntary
groups, to landscape and manage the surrounding pathways and
vegetation. As illustrated in the pie chart, the majority of respondents
would like to see the surrounding areas more rigorously managed. (NB
this question has a high number of ‘no answers’ because it was not
included in the online version of the questionnaire which made up 110
of 461 completed questionnaires.)
Q6: I would like the pathways around The Dell
improved and the vegetation more rigourously
managed
Strongly Agree
25%
Agree
1%
58%
1%
4%
11%
Not Sure
Disagree
Strongly Disagree
No Answer
Chart 7: More Management of The Dell?
14.10. Climbing Club
A potential ‘spin-off’ activity planned for the site is a weekly climbing
club, using a climbing wall incorporated into the design of the high
ropes course.
Approximately half of the respondents (244 people) indicated that they would
be interested in joining a climbing wall club. While such findings have to be
treated with a degree of caution, there does seem to be genuine enthusiasm
for a climbing club in Hitchin.
“Rather than just a climbing wall, could go for a climbing
centre. Downhill grass skiing next door on Windmill Hill?
Could you extend climbs into course in the trees?”
“Great idea, would love to see it happen, definitely join the
climbing club”
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Q4: I would be interested in joining a
climbing wall club
3%
14%
36%
10%
Strongly Agree
Agree
Not Sure
Disagree
20%
17%
Strongly Disagree
No Answer
Chart 8: Join Climbing Club?
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15. Audit of the use of The Dell
In order to assess how The Dell is currently used an audit was carried out.
Over a 3 week period in June / July 2009, 71 visits of varying lengths, totalling
45 hours and at different times of the day were made to The Dell. The full
audit is presented in Appendix 2.
15.1.
Analysis of Audit Findings
An analysis has been made of the number of visits, size and approximate age
of visitor groups, length of stay and activities carried out. For analysis
purposes activities have been divided into 8 categories these include:
1
2
3
4
5
6
7
8
Hanging out and socialising
Brief visit from hanging out and socialising on Windmill Hill
Dog Walking
Having a stroll
Biking
Having a Bonfire
Urinating
Using paths to cut through from the Windmill Hill to the Queen Mother
Theatre entrances
One of these activities has been used to describe the main feature of each
visit (a visit constitutes one or more people entering The Dell). This means
only one activity is used to describe the activity of each visit. In order not to
influence the behaviour of visitors observed in The Dell observations were
made from discreet locations in The Dell to avoid being spotted by visitors.
Although the accuracy and reliability of the audit is limited by the informal way
it was carried out it has led to some useful findings.
1 Of the total 44 hours and 45 minutes of observation approximately 28
hours were observed where there were no visitors in The Dell.
2 On 22 out of the 71 observations no visitors were observed in The Dell
3 Of the total of 90 visits observed in The Dell 42 visits were for less than
2 minutes.
4 Of the total of 281 visitors observed in The Dell only 16 were above the
age of 35 (this is a crude measure estimated by observation only).
5 For the 90 visits observed in The Dell, ‘hanging out’ was the main use
followed by using The Dell as a cut through. Chart 9 illustrates
frequency of the different activities observed which included urinating
(7 occasions) and having bonfires (7 occasions).
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5
7
5
Biking
13
Cut through
17
Dog Walking
Bonfires
23
7
13
Hanging out
Going for a stroll
Urinating
Quick visit from Windmill Hill
Chart 9: Activities Observed in Audit (total of 90 visits of one or more people)
15.2. Summary of Audit Findings
 The Dell attracts few visitors and is often completely empty for long
periods in the morning, afternoon and evening.
 The Dell attracts very few families or children under secondary school age.
At no times during the audit were children with adults seen in The Dell.
During numerous other visits outside of the audit, children with adults have
only been observed there on three occasions. Once when a home school
group arranged an informal production on the stage and revealed they had
to do a massive litter pick before they could do the performance.
 The Dell attracts very few older visitors apart from some dog walking.
 Few visitors stay for any length of time, most leave in less than 5 minutes.
 There is little multi-usage of the site and a reluctance to stay on the site if
there is another group already there.
 Bikers have been observed on a few occasions using the jumps at the foot
of The Dell but they tend to move on quickly indicating they have other
areas where they ride.
 Groups of secondary school children have been observed but not very
often using The Dell after school to hang out and socialise. Some of these
groups’ behaviour is adversely affected by the poor state of The Dell and is
evidenced by attempts to light bonfires and leaving litter.
 In the evenings The Dell is largely unused apart from quick visits from
young people on Windmill Hill, often using it to go to the toilet.
 On a few occasions small groups of young people have been observed in
The Dell after dark hanging out and drinking.
 Every Wednesday night an informal juggling group gathers in The Dell.
This involves around 25 people, a bonfire and fire juggling. This is a well
intentioned group that tidies up their litter but they do not have permission
of the council and the remnants of their bonfire are unsightly and
encourage further misuse of the site.
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16. Opposition to Jump’s Proposals
Although there is overwhelming evidence that the community would be in
support of the plans in this feasibility study there is some opposition from a
group that has called itself ‘Don’t Jump’ which appears to be made up from
members of the juggling group. This group has set up a website and a
petition against Jump running in The Dell. Their main contention is that The
Dell should be kept free.
“I love the project and feel it's a great opportunity for people to face
their fears and realise their potential but not in The Dell. The Dell is
hugely important to the town, for generations it’s been the place for
kids to meet, for BMXers, for jugglers, for local sports men and
women to do circuit training it’s free and its ours to enjoy, no
entrance fee no "adult supervision" just kids doing it for themselves”.
Although the juggling group were spoken to in person and contacted through
their website it has not been possible to assure them yet that Jump will not be
charging for people to use The Dell. An unfortunate consequence of
consulting with the public before the completion of the feasibility study has
been that it was only possible to provide outline proposals and some groups
have jumped to conclusions before being able to look at the detailed plans.
On the other hand by consulting at an early stage in the planning process
changes have been made to accommodate the interests of these opposition
groups. Changes have been made to the original outline plans such as
making the ropes course more compact and smaller, not dismantling the
stage area, creating additional viewing areas and clearings. Efforts still need
to be made to find the middle ground with opposition groups and to make the
case for providing opportunities for people to enjoy The Dell through a high
ropes course facility. A positive response has been received where it has
been possible to explain the proposals and provide assurances that it is not
Jump’s intention to restrict young people’s choices but rather to give other
options in addition to what they already do.
The other main opposition as revealed by the questionnaires is from bikers
who have made jumps in the foot of The Dell.
“It’s going to get vandalised. All the bikers will not be happy. The
Dell is the only place to ride dirt jumps in Hitchin. If this is
destroyed then we will retreat to the streets where people will get
knocked over”.
The proposed fencing will prevent biking in the foot of The Dell but this area is
where soil erosion is particularly bad. The bikers may not be aware that in
Jump’s proposed plans the bikers would still be able to access the rest of The
Dell where they have also made jumps. It may also be possible to
accommodate this group in the woods owned by Hitchin Girl’s School where
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they also have made jumps but this would, therefore, need the involvement of
Hitchin Girls School and North Herts District Council (NHDC).
The Dell is currently an underused resource. Currently, The Dell has no
coherent use for many users who are therefore deterred from visiting and
staying at the site.
“Basic to human well-being is an environment that fosters
understanding and provides opportunities for exploration. A feeling of
fear or comfort can be produced by the physical layout of a setting.
Places can be arranged so that they are easy to understand and will
encourage exploration.
When the needs of understanding and
exploration are not met, people may feel frustrated and even threatened
adding to their fears and apprehension”. With People in Mind, Design
and Management of Everyday Nature (Kaplan, Kaplan and Ryan 1998).
Although existing users such as a juggling group and bikers may be
passionate about preserving The Dell the way it is, many more people are
likely to be attracted to The Dell and enjoy this environment by the proposals
in this feasibility study including those from disadvantaged groups. When
asked if The Dell was a good location for a high ropes course 424 out of 461
respondents agreed or strongly agreed.
The Dell’s town centre location is not ideal for bike runs or illegal bonfires
where it impacts on other users. The poor state of The Dell encourages
further abuse from visitors.
A report, Supermarket trolleys make us behave badly in The Times on 22nd
January 2009 by Anjana Ahuja, highlights how recent scientific research
backs up the common sense theory that if people are surrounded by ugliness
or disorder, they tend to act in surprisingly antisocial ways. The article draws
from experiments by a team of behavioural scientists from the University of
Groningen carried out on the street of Holland. The experiments showed how
people were more likely to drop litter when the surrounding area was covered
in graffiti or supermarket trolleys.
http://www.timesonline.co.uk/tol/comment/columnists/anjana_ahuja/article5562596.ece
By rejuvenating The Dell, transforming and maintaining it as a welcoming
environment, levels of anti-social behaviour in the area are likely to decline.
A well used, frequently visited Dell would create natural surveillance, make
The Dell welcoming and ensure a sense of safety.
High ropes activities may give spectators watching examples of the value of
achieving goals, working in teams, encouraging others and being positive and
celebrating success. Being surrounded by positive role models such as the
instructors and the participants facing their personal challenges will help to
encourage positive community minded attitudes and help to prevent
separation and social barriers from other sectors of the community.
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Part C – Specifications of Proposals for The Dell
17
The High Ropes Course
17.1 Figure 8: Illustration of The High Ropes Course in The Dell
17.2 Figure 9: View of the Proposed Site for The High Ropes Course
18.
Fencing and Gates
18.1 Security Fencing Around the High Ropes Course
18.2 Fencing Along Walsworth Road Boundary
18.3 Fencing Around Site Perimeter
18.4 Fencing Around Inner Edge of Path
18.5 Fencing to Create a Safe Zone Around the High Ropes Course
18.6 Gates
18.7 Alternative Fencing Options
20.7.1 Figure 10
20.7.2 Option 1
20.7.3 Option 2
19.
CCTV
20.
High Ropes Course Lighting
21.
Disabled Access/ Ramp Options
21.1 Materials for Ramp Construction
21.2 Figure 11: Ramp Options
21.3 Figure 12: Preferred Location of Ramp/Viewing Area
22.
Viewing Areas
23.
Paths and Surfaces
23.1 Path Surfacing
23.2 Course Surfacing
24.
Soft Landscaping, Trees and Wildlife
24.1 Trees
24.2 Planting and Wildlife
25.
Signage
26.
Litter Bins and Dog Waste Bins
27.
Toilets
28.
Seating
28.1 Natural Seating
28.2 Manufactured Seating
29.
Rustic Art
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30.
Vehicular Access
31.
Fire Precautions
32.
High Ropes Course Precautions and Storage
33.
Site Management and Maintenance
33.1 Access
33.2 Regular Maintenance
33.3 Soft Landscaping
33.4 Wildlife
33.5 Ongoing Tasks
33.6 Seasonal Tasks
33.7 Environment / Sustainability
33.8 Community Involvement
33.9 Other Considerations
34.
Planning
35.
Environmental Health
36.
Further Work for Jump
37.
Cost Breakdown
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17. The High Ropes Course
The following material was prepared in order to give an idea of how a high
ropes course would look within the Dell. The illustration in Figure 7 is for a
similar design but does not have a climbing wall. The orientation of the
course below would be adjusted by about 90% so that the course went along
the front of the stage. Figure 8 is a photo of The Dell from the top of the steps
showing the view of where the course would be.
17.1. Figure 8: Illustration of High Ropes Course in The Dell
17.2. Figure 9: View over the Proposed Site for the high Ropes Course
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18.
Fencing and Gates
The secluded nature of the Dell combined with the risks inherent with a high
ropes course mean that security fencing is essential and therefore access to
the ropes course when it is not in use will be prevented by installing a security
fence around the ropes course using the tree line at the foot of The Dell. The
location of the security fence is shown by the dark blue in Figure 1.
As the existing perimeter fencing is in poor condition at some point in the
future it may be desirable to remove this fencing and consider whether to
leave the perimeter unfenced or to replace it.
Also, there is the risk that spectators in The Dell may fall down the steep
banks. Therefore, a simple railing around the inside of the perimeter path is
also recommended.
18.1.
Security Fencing Around the High Ropes Course
In order to provide security around the high ropes course
while maintaining good visibility through the site, a welded
mesh fence is the best option. The mesh is constructed
from narrow, closely-spaced horizontal and vertical wires
which make it extremely difficult to climb or deface. It can
also be supplied in a dark green finish, making it a
visually unobtrusive barrier.
18.2.
Fencing Along Walsworth Road Boundary
The boundary facing Walsworth Road is highly visible and
so a more aesthetically pleasing style of fencing would be
considered should this fencing be replaced in the future.
A suitable option is bow top railings at an appropriate
height. This style of railings is difficult to climb and
creates a reasonably secure barrier, while at the same
time presenting a more subtle face to the local
community.
18.3.
Fencing Around Site Perimeter (excluding Walsworth Road
boundary)
Other than the forward-facing boundary, the perimeter of The Dell is not
particularly conspicuous. If it was decided to replace this fencing welded
mesh fencing would be a suitable option. Again, it would provide a secure
barrier for the site while at the same time maintaining good visibility and sight
lines. A dark green finish will help it blend in with the surrounding soft
landscaping.
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18.4.
Fencing Around Inner Edge of Path
The ropes course may draw spectators to The Dell and
the path around the top of the banks is the likely place to
watch from. The risk of falling is created and this should
be designed out. A simple waist-high wooden post and
rail fence would suffice, and would be in keeping with
other materials in The Dell. The rail is positioned so that
it does not present a surface for sitting or climbing on.
18.5.
Fencing to Create a Safe Zone Around the High Ropes Course
It may be wise to install some barriers around the course to create a “safe
zone”. This would demarkate an area to be kept free of hazards for those
using the course. The area outside this barrier can be used for people waiting
to climb, for storage facilities and for other visitors to The Dell to spectate
from. The same type of post and rail fencing could be used for this.
18.6.
Gates
Gates will be needed for the security fencing and at some future date it may
be recommended to provide new gates to the perimeter fencing.
Double gates in the fence around the high ropes course will provide versatile
access to the course area. The gates can be supplied in 2 metre lengths, so
4 metres respectively for a pair. The choice may depend upon the final layout
of the course and fencing, and how much space is available for gates to swing
open but a 4 metre entrance would help to reduce the physical barrier of the
fencing. Two single gates will also be provided for easier access to and from
other parts of The Dell.
Proposals also include a single leaf gate at the top of the path leading in from
Walsworth Road, in the same style and finish as any new fencing along this
boundary (see 18.2).
Double gates could be installed at a future date in the perimeter fence at the
point where the Dell meets the Woodside car park. These gates can be
supplied in the same style and finish as the welded mesh fencing
18.7.
Alternative Fencing Options
There are several alternative fencing combinations to consider, illustrated in
Figure 10. (Please note these designs show the former T-shaped ropes
course design but illustrate fencing options that would also apply to the
chosen linear design):
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18.7.1. Figure 10: Fencing Options
18.7.2.
Option 1
Full site enclosure with two access locations
This option may be appropriate if it is decided to make the whole site secure,
i.e. by installing security fencing around the entire perimeter and controlling
access to the whole of the Dell with no access at night time to the whole of
The Dell.
A decorative style of fencing of 2.4 metres in height could be used for the
forward-facing boundary, and 2.4 metre wire mesh fencing for the rest of the
perimeter. Access to the Dell is proposed by way of a single leaf gate leading
to Walsworth Road and a double gate leading to the car park.
This may mean that security fencing is not required around the course itself.
Instead, some low post and rail fencing could be used to define a “safe zone”
around the course. The same type of fencing can be used along the inside of
the path that runs around the site, providing some protection for spectators
and the public from the steep slopes.
18.7.3.
Option 2
Course enclosure with perimeter fence repairs
In this option the site perimeter fencing could remain with repairs to seal the
unofficial access points.
With unlimited access to The Dell the high ropes course would have to be
secured. This could be achieved by installing a 2.4 metre wire mesh fence
around the base and providing access to the course via double gates.
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Once again, post and rail fencing could be used in this area to create a “safe
zone” around the course. Also, post and rail fencing can be installed around
the inside of the path at the top of the slopes.
18.7.4.
Option 3
Course enclosure with perimeter fencing removed
This option would be appropriate if Jump were to propose a different approach
to security – natural surveillance. This approach suggests that visual
permeability may reduce the likelihood of vandalism and other antisocial
behaviour.
The perimeter fencing could be removed altogether along with some of the
boundary vegetation, thereby allowing good sight lines into the site.
Security for the course would be provided by a 2.4 metre wire mesh fence
around the base of the Dell. Post and rail fencing could again be used to
create a course “safe zone”. It can also be used to prevent members of the
public on the perimeter path from falling down the slopes.
All of these options require discussion with NHDC and appropriate specialists
where necessary (e.g. an ecologist if vegetation is to be removed).
19.
CCTV
CCTV would be installed on the high ropes course security enclosure fence.
The sole purposes of this would be to deter and detect unauthorised access
into the vicinity of the high ropes course. It would not be used as surveillance
for the surrounding areas. It is proposed to either fit two cameras to the
enclosure fence or a 360’ ‘spike’ camera fitted to one of the course poles to
provide constant surveillance of the ropes course.
One option would involve fibre optic transmission of images via the existing
NTL cable that runs through the paved area in Woodside car park immediately
next to The Dell. This could be linked up to Hertfordshire CCTV Partnership’s
control room in Stevenage with the option of 24 hour monitoring of the site.
This option would be costly for set up (approx. £30,000).
The second option would involve wireless transmission of the images to
Jump’s own monitoring device.
This could be achieved at far less cost
(approx. £8,000 set up) although the site would not be monitored live.
Various deterrent devices e.g. lights and tannoys activated by sensors could
be added to the CCTV system. However, these would need further
consideration given the potential for wildlife to trigger sensors and are not
recommended at the moment.
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20. High Ropes Course Lighting
It is proposed that 2 lights are erected on the top of the security fencing. Each
light would be directed to light up either side of the course to allow after dark
climbing. The positioning of the lights would minimise the light spillage into
the rest of The Dell and have minimal affect on bats. This lighting would not
be used after the course is closed to light up The Dell but could be used by
arrangement for special events such as stage productions.
21. Disabled Access
For those with limited mobility, access to the base of the Dell can be provided
by installing a ramp. Some people with limited mobility do not find ramps easy
to use, e.g. people on crutches. In order to comply with the Disability
Discrimination Act, ramps should always be accompanied by steps. Two sets
of steps already exist in the Dell. There are two proposed options for a
disabled access ramp, shown in Figure 11.
21.1.
Materials for ramp construction
Boardwalk/ Wooden ramp
1.2 wide path £100m Price does
not include posts &
hand rails that may be
required.
The outdoor deck company
www.outdoordeck.co.uk
02089770820
Western Log group
www.westernloggroup.com
01639896715
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21.2.
Figure 11: Ramp Options
21.3.
Figure 12: Preferrred Location of Disabled Access / Viewing
Area
Location 2, shown in Figure 11 and
Figure 12 is the preferred option for the
disabled access ramp which will offer a
great view point and gathering place for
spectators which will be accessible
outside the fenced off area creating a
new gathering space in The Dell which
will be further enhanced with the
addition of a hand rail. The photo shows
where the disabled access path would
go and the path would lead into the
double gates of the security fencing.
22. Viewing Areas
The high ropes course is likely to be a spectacle attracting visitors to The Dell
to watch the participants. In addition the improvements to The Dell will attract
visitors. In addition to the viewing area created through the disabled access
path 4 other viewing areas are proposed.
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22.1.
Viewing area 1
This area to the left of the steps would
involve clearing the area shown and
installing tree stump seats.
22.2.
Viewing area 2
The areas either side of the steps
could be cleared so that it can become
a viewing terrace.
22.3.
Viewing area 3
The view from this area into the foot
will be cleared and seating provided by
making this log into a bench
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22.4.
Viewing area 4
The fallen tree behind the railings
already provides seating. The area
could be tidied up and the paths to the
viewing area cleared for access.
23. Paths and Surfaces
Any path surfacing should be sympathetic to the woodland surrounding where
possible. The existing perimeter circuit path may need reinforcing as it may
wear considerably and become slippery in wet weather. A bark chip surface
within wooden edging is one option; a more DDA-compliant material such as
the Wayfarer bound aggregate or resin bound surface is another.
Areas immediately inside access points may need a surface treatment to
prevent excessive wear. This should be kept in mind when the paths and
access points are designed.
The area around the climbing equipment could be surfaced with grass rubber
matting. This material allows for some shock absorption as well as allowing
grass to grow through the matting, creating a more natural feel.
Product examples and information is included below.
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23.1.
Path Surfacing
'Wayfarer'
Self binding aggregate. = £24.70 sqm
Ennstone Johnston Limited,
Breedon on the Hill,Derby,
DE73 8AP
T: 01568 770521 E-mail: sales@ennstonejohnston.co.uk
Resin Bound Decorative Surfacing
Angular Buff, 6mm and 10mm = £68sqm
Addaset Resin Bound Surfacing
http://www.addagrip.co.uk/addaset.html
+44 (0)1825 761333
Bark Chips
1.5 m³ = £165.92 inc. VAT
0800 9889252
www.turfandstuff.com
10 mm Pea Gravel
13 square metres (140 square feet) at 50mm (2 inches) deep =
£138.98 inc. VAT
0800 9889252
www.turfandstuff.com
23.2.
Course area surfacing
Grass Mat
1mtr x 1.5mtr x 23mm Thick c/w Pegs and Ties =
£35sqm
Technix Rubber & Plastics Ltd
Bottings Industrial Estate
Hillsons Road
Botley
Southampton
Hampshire SO30 2DY
United Kingdom
Tel: +44 (0)1489 789944
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24.
Soft Landscaping & Wildlife
24.1.
Trees
At present, there are 162 trees within The Dell. Over half of these are
Sycamore, but there are also some Elm, Horse Chestnut, Beech and a few
examples of other specimens.
The tree survey undertaken by PR Newson recommends 26 trees are felled
and many more receive some kind of remedial action, for example crown or
limb reduction, removal of ivy or dead wood, and further inspection once this
is done. These measures would thin the woodland leading to healthier trees
and allow more light into the site. Approximately a third of the trees were not
considered to require any remedial action.
This presents some complications due to The Dell’s bat population. The bat
report produced by Jones & Sons recorded three species of bat within 1
kilometre of the Dell and a fourth within 2 kilometres. Several trees within the
site show signs of high bat roosting potential, and some of these have
previously been identified by PR Newson as requiring remedial action (it
should be remembered that the tree condition survey makes
recommendations about the trees only and not about bat activity).
In terms of tree work undertaken any part of The Dell used by Jump visitors
must be free of the risk of injury from unsafe trees. In addition to the course
area itself, this includes footpaths, seating areas and any other facilities
created.
24.2.
Planting and Wildlife
There is the potential for Jump to encourage wildlife in The Dell and for this to
become an aspect of the Jump experience. Visitors could have the
opportunity to find out about the species present in The Dell and learn ways to
look after them.
Jump would like to provide information about the kinds of wildlife found in The
Dell, encouraging people to recognise birds, insects, animals and plants, and
respect their habitat. This information could be provided in a number of ways,
including signage in The Dell itself, posters and leaflets in the shop or on the
Jump website. Wildlife activity days could be set up and run in conjunction
with other organisations. Also, Jump will consider providing links to useful
sources of information for those who would like to learn more.
Before undertaking any work on site, Jump plans to commission a thorough
habitat and specified species survey. Care should be taken in a drive to
improve the soft landscaping in The Dell as it is very possible to destroy
existing habitats in the process of creating new ones. Again, an ecologist will
be able to advise which plants and shrubs are most appropriate to the site. At
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this stage it has not been possible to specify what planting and landscaping
will take place and a budget has been set at £25,000.
However, here are some measures which will give an idea of how the soft
landscaping can be managed to promote wildlife:
1
Plant native shrubs to provide a habitat for birds, such as holly and
hawthorn (there is evidence of these on the site already).
2
Strive for areas of light and shade as both are important for a diversity
of wildlife.
3
Where possible, allow the woodland to regenerate itself through
colonisation (spreading naturally). This is a slow process but it creates
a much more natural edge to the woodland.
4
Create graded edges to areas of woodland. A graded edge is one that
comprises successively larger plants and shrubs, e.g. grass and
ground flora beside open areas giving way to edge shrubs, under
canopy and then the trees themselves. The structural diversity of this
woodland edge creates habitats for a range of different species.
5
Specify areas that will be left to grow wild. Allow weeds and
wildflowers to grow there as they attract many kinds of insects. Some
plant species which find it hard to survive in intensively farmed
countryside may find a sanctuary in woodland areas such as The Dell.
6
Create woodpiles in secluded areas of the site. This dead wood will
provide a home for important bacteria, insects, birds and mammals.
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25. Signage
Signage should be included at main access points to display the business
hours, contact details and other relevant information.
The Osprey Company,
Guards Rd,
Coldstream,
Berwickshire,
Scotland,
TD12 4EE
Tel. +44(0)1890 883127
Email. info@ofspreyco.com
Signage will be posted on the fences surrounding the ropes course stating:
 Members of the public and must not enter the fenced area without the
presence of a Jump instructor
 Climbing on equipment without the supervision of an instructor or Personal
Protective Equipment (PPE) presents serious risks to your safety. Any
attempt to climb on equipment whilst not under the supervision of a
qualified instructor will be at your own risk
 All customers must wear a helmet at all times while in the fenced area
 Trespassers will prosecuted
Ecological signage describing local flora and fauna will be included in the
briefing areas and on the platform stations of the ropes courses. Jump
intends to carry out a habitat and specified species survey of The Dell.
A notice stating Jump’s “CODE” of safe working practices and commitment to
‘Challenge by Choice’ will be displayed.
26. Litter Bins and Dog Waste Bins
It is advisable to provide litter bins and dog waste bins within the site. Jump
has been advised that NHDC is prepared to discuss providing these facilities
as part of their existing waste management contract.
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27. Toilets
Two Portable toilets could be installed like the one shown,
which are contracted on a hire basis with the contractors
being responsible for the maintenance of the toilets. It is
proposed that these would be screened off using a natural
screen such as willow.
The Site Welfare Company Ltd,
Tel. 08700 426115
Email. info@thesitewelfarecompany.co.uk
A preferred option would be to install 2 self composting
toilets or dehydrating toilets.
Kazuba UK
Tel 020323 97497
http://www.kazuba.eu/
28. Seating
Seating will be placed around the perimeter path and in 2 clearings that it is
intended to create just off this path. A variety of seating is available. Products
are shown below.
28.1.
Natural seating
Try to use existing fallen logs where possible such
as fallen tree in viewpoint above disabled access
path. As well as turning into a bench the area will
be tidied up to improve views into The Dell.
These seats are proposed for the viewing area to be
created to the right of the path from the theatre
entrance.
Oak log seat
£15- 25 each
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28.2.
Manufactured seating
Type 2 wooden bench
Supplied in standard lengths of 2000 or
2500mm at a height and width of 400mm.
Woodscape Limited
Email: sales@woodscape.co.uk
Recycled Plastic bench Phoenix Seat with
armrests.
Size: Length: 1790mm
Depth: 574mm, Seat Height: 428mm
Item £500 plus
Glasdon UK Limited
01253 600410
sales@glasdon-uk.co.uk
Benches such as those shown above could be placed around the
perimeter pathways.
29. Rustic Art
In order to engage and stimulate visitors, rustic
art pieces could be installed at various places
in The Dell
Chainsaw Carver,
01832 735513
http://www.chainsawcarver.co.uk/
30. Vehicular Access
Vehicles could be granted access to the site at the Woodside car park
entrance. While vehicles will not be able to drive into the base of the Dell,
they would be able to access the level area just inside the site boundary. This
may be useful if contractors or emergency services are required on site.
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31. Fire Precautions
The Site Manager and/or the Senior Instructor will be responsible for all
matters concerning Fire Safety.
Jump’s facilities will be equipped with fire fighting equipment as advised by
the Health & Safety Executive, ERCA and Hertfordshire Fire and Rescue
Service. Fire extinguishers should have a label to prove that they have been
tested, and the units should be sealed to ensure that they haven’t been used
previously. Adequate routes of escape shall be provided for use in the event
of a fire or another emergency.
32. High Ropes Course Precautions and Storage
The posts that customers climb while using the high ropes course, will not be
climbable while not in use. Staples used to climb the poles only begin at
above 3 metres high. Therefore, ladders are required to initially ascend the
poles and these will be stored while not in use.
All ropes and Personal Protection Equipment (PPE) used on the ropes
courses will be removed at the end of every session and stored in a locked
storage unit on the site (or in storage off site). Full details about Jump’s safe
working practices, site inspections etc. can be found in the Safety Policy and
Safe Working Practices document.
33.
Site Management & Maintenance
The following is a list of issues to consider when writing a Management Plan
for the Dell. It is not an exhaustive list - other issues are likely to come up
over time which will also require consideration.
Each issue should be discussed with the organisation with which responsibility
may be shared (e.g. North Herts District Council) before its management is
decided. For many of the issues, it will be necessary to prepare a schedule
explaining the work required, who will do it, when it will be done and any other
considerations. In general, it is proposed that NHDC will remain responsible
for The Dell with Jump being the lead management agent for the area fenced
off at the foot of The Dell and being a partner to NHDC and other
environmental groups such as the Countryside Management Service for the
management of the rest of The Dell.
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33.1. Access
Jump proposes to operate from 1st March to 31st October. Opening hours will
generally be from 9.00am to 6.00pm with some nights open until 9.00pm for
climbing club and summertime late sessions.
Who will lock and unlock gates and who will hold keys? Jump proposes to
lock and unlock gates every day with additional keys held by the council and
the police.
Emergency access and procedures – Jump will add in site specific emergency
procedures to its Safety Policy and Safe Working Practices Policy
Provision of bike racks for cyclists – Jump proposes these be provided by
NHDC in Woodside car park.
Provision of suitable surfaces and resting places for those with limited mobility
– Jump proposes a number of benches and viewpoints to be built on the path
that goes around the perimeter of The Dell.
33.2. Regular Maintenance

Ropes course and equipment – Jump procedures for maintenance comply
with industry practices and are written in our Safety Policy and Safe
Working Practices Policy

Banks – Jump will check for erosion and advise NHDC if action is
necessary.

Fences, gates & locks – Jump proposes to take responsibility for the
security fencing around the course with all other fencing being checked by
Jump but remaining the responsibility of NHDC.

Pathways – Jump proposes to make checks on a regular basis and inform
NHDC of any problems.

Steps – Jump proposes to make checks on a regular basis and inform
NHDC of any problems

Railings – Jump proposes to make checks on a regular basis and inform
NHDC of any problems

Lighting – Jump will be responsible for the maintenance of the lights which
will be used exclusively for after dark climbing and not for lighting the Dell.

Signage – Jump proposes to take responsibility for maintenance of
signage.
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
Seating – Jump proposes to make checks on a regular basis and inform
NHDC of any damage.

Bins – Jump will check condition and inform NHDC of any problems

Toilets – Jump will check for damage, wear, health hazards and will
manage provision through a contractor.
33.3. Soft landscaping
Tree checks and remedial work in line with condition survey. Surveys are
required at regular intervals (yearly or six-monthly depending on location and
condition of trees). Jump proposes this remains the responsibility of the
council but Jump will work in partnership with NHDC to attract funding and
manage contractors.
Pruning of shrubs and other planting to maintain appropriate height/spread.
Jump proposes this remains the responsibility of the council but Jump will
work in partnership with NHDC to attract funding and manage contractors and
volunteers.
Removal of ivy from tree trunks. Jump proposes this remains responsibility of
the council but Jump will work in partnership with NHDC to attract funding and
manage contractors and volunteers
33.4. Wildlife
Consider means of attracting wildlife to site, for example a varied woodland
habitat, areas of infrequently mowed grass and wildflower areas. Jump
proposes this remains responsibility of the council but Jump will work in
partnership with NHDC to attract funding and manage contractors and
volunteers
Bat and bird boxes – are the ones currently on site in use? Are they still
viable for use? Will they be maintained and kept safe for bats and birds?
Jump proposes that this remains responsibility of NHDC but Jump will work in
partnership with NHDC to attract funding and manage contractors and
volunteers.
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33.5. Ongoing tasks
Litter picking – Jump proposes to collect all litter visible from the ropes course
on a daily basis and work in partnership with NHDC to attract funding and
manage contractors and volunteers for additional litter collections.
33.6. Seasonal tasks



Clear leaf mulch from paths, equipment, etc to prevent slip hazards
Check trees after heavy snowfall for damage to limbs
Use grit in icy weather to prevent slips and falls
Jump proposes this remains responsibility of the council but Jump will work in
partnership with NHDC to attract funding and manage contractors and
volunteers.
33.7. Environment/sustainability
This is discussed in detail in section 2.7 Sustainability of Groundwork
Hertfordshire’s full study. It should cover things such as travel, procurement,
energy, water and waste.
33.8. Community Involvement
Jump proposes setting up a “Friends of the Dell” group.
Jump will look at ways of involving the community in the project, for example
creating wildlife habitats, litter picking and developing schemes to encourage
positive behaviour in The Dell.
Jump will look at the possibility of involving offenders on the National
Probation Service’s Community Payback Scheme to clear up and maintain
The Dell on a regular basis.
33.9. Other considerations
Informal recreation could be encouraged – e.g. visiting the Dell to watch ropes
course activities, meet friends and relax. This raises awareness and may help
curb antisocial behaviour. Informal recreation is promoted by path networks,
seating and clear signage.
Dog fouling – monitor to determine if this is a problem. Potential health
hazard for visitors and unpleasant. Consider contracting in dog waste bins/bin
emptying/signage.
Fly tipping – monitor to determine if this is a problem. If so, where on site
does it occur and what measures can be put in place to prevent it.
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34. Planning
In initial discussions with the Planning Department there would not appear to
be any obvious planning related objections to these proposals in principle.
The Dell is within a Conservation Area and an area identified in the Local
Plan as open space. Policy 21 of the local plan is relevant in that it seeks to
retain the general pattern of landscape features including keeping land in
open use. Leisure uses in this location would be acceptable and seen as an
extension of and complementary to the community use of adjacent Windmill
Hill.
35. Environmental Health
Whilst there are no obvious concerns with regard to environmental health
issues, further investigations may be required to establish the pest control
plan for The Dell. In particular, rats have been observed in The Dell and this
issue needs further assessment.
Jump has in place policies and procedures to ensure the safety and security
of users on the site and further site-specific risk assessments would be carried
out in due course.
36. Further work for Jump
Further to the completion of this Feasibility Study Jump will continue its work
in the following ways, pending a decision by North Herts District Council on
whether or not to allow the go ahead for these plans:
 Develop a consultation plan and collect feedback from the general
public on the proposals set out in the Feasibility Study.
 Stage consultation events, particularly with young people.
 Continue to build relations with other local organisations.
 Explore other ways of providing adventure education opportunities in
North Herts.
 Recruit volunteers and relevant experts for management committee.
 Develop the initial plans in more depth.
 Prepare a funding strategy.
 Establish project management roles with NHDC, Groundwork and other
partner organisations.
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37. Cost Breakdown
The total costs of the project are estimated at to be £200,000 and a
breakdown is shown below.
Item
Ropes Course
PPE
Website
Landscaping and planting
Security Fencing
Perimeter Fencing
Storage Container
Professional Fees
Office Equipment
Safe zone fencing
Disabled access path
Rubber mats
Signage
Seating
CCTV
Lighting
Trees
Rustic Art
Estimates
£60,000
£15,000
£1,500
£25,000
£9,000
£5,000
£2,000
£5,000
£3,000
£2,000
£9,000
£7,000
£3,000
£500
£30,000
£1,000
£20,000
£2,000
Total
£200,000
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38. Conclusion
This feasibility study demonstrates how Jump could successfully operate in
The Dell. The plans have been developed in enough detail to enable an
informed discussion to take place involving all interested parties and for their
input to be used to develop the plans further. Ultimately, it is hoped that
NHDC will be able to support the proposals in principle and enable Jump to
make a formal planning application in due course.
In addition to describing the practical aspects of the project, Jump has
provided an insight into the issues, potential benefits and potential conflicts of
interest surrounding the proposed change of use of this significant town centre
site.
However, it is important to recognise the limited scope of this study. In
carrying out this study, Jump has not set out to provide an independent review
of The Dell or to look at a range of other potential proposals for The Dell.
Jump had an idea and we sought to explore its potential by developing outline
proposals that were put up for public discussion so that the detailed proposals
presented in this feasibility study could be developed with public consultation.
Jump has canvassed public opinion and the majority of people are very
supportive of the initial proposal to construct a high ropes course in The Dell
and now further consultation is needed of the detailed proposals. Therefore,
this feasibility study is available on the Jump website and further public
consultation will take place should North Herts District Council give the
projects its approval.
The plans laid out for The Dell in this study would transform it into a more
welcoming and attractive place with a fantastic attraction that would offer
positive outcomes for many local people. Jump has made every attempt to
recognise the arguments against these proposals and provide North Herts
District Council and the local community with as much information as possible
to make informed decisions over the progress of this project.
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APPENDICES
Appendix 1
Full list of comments from public questionnaires
Appendix 2
Full list of audit visits
Bibliography
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Appendix 1 – Full list of comments from public questionnaires
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Alex is on the autistic spectrum and has enjoyed the experience today. I feel this is
the type of activity children with special needs could really benefit from.
I think the dell needs more grass
This is for my son aged 9 yr
Bring more positive attitude to youth in the area
I think it is an excellent idea
Fantastic idea.
I love rock-climbing! So it’s a good idea!!
the dell needs more grass
Really good idea
I think this is a very good idea - only concern is how will you ensure no vandalism
occurs?
I think it's a very good idea and I would love to have it
Don't clear the Dell too much as it is good for wildlife, hedgehogs etc.
I have travelled to go on a course like this
I think it’s a well good idea BUILD IT PLEASE!
All ages should be able to do it
Make it or I will kill you!
Do it OK!
I think it will be a great idea as it will make Hitchin a bit more exciting for children
like me. I also enjoyed going to the Milton Keynes when we took some pictures of
the rope course and I was happy to see myself on the website.
I would love this to be built so I lose my fear of heights!
the ropes would be too easy for me, so I would like a challenge and it might be a bit
too low for me as I am a really good climber.
I would like to go to something whenever I like, but how much will it cost me to go
as I am saving my pocket money? It might be too expensive. I like high climbing walls
because little isn’t a challenge for me.
wonderful team building for our rugby club age group.
This is a good idea
I think the price should be lowered to increase interest of people therefore
decreasing the antisocial behaviour
The price should be lower to allow more people to attempt it
I think that this is a good way to keep people my age off the streets. Also adding
refreshments/vending machines could help attract youths
It would be fun
It would be well sik
It would be great
I think it would be a good idea but deffo not in the dell. It would get ruined straight
away.
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I think it is a good idea but it will be vandalised & has been chosen to be put in the
wrong place.
Whatever you do to the dell it will be cut down by the bikers of Hitchin you don’t
stand a chance! The thing is we will get our ways even if it is via brute force or
talking we will get there I speak on behalf of the majority of Hitchin as I am outraged
by your action as there are far better places to do this. the dell should be made into
a bike specific place as there is nowhere else to do so. thanks a lot! Joe.
it’s going to get vandalised. All the bikers will not be happy. The dell is the only place
to ride dirt jumps in Hitchin. If this is destroyed then we will retreat to the streets
where people will get knocked over.
Awesome idea!!!
I believe it’s a good idea and would support it. My only concern is public access but
believe a suitable compromise can be obtained.
The Dell is a natural free space within Hitchin, an area of natural beauty currently
free to the public. It should not be fenced off. I am not opposed to a rope course
but the dell is an unsuitable site
Me and my mates helped build the jumps. The dell should be left natural.
A fantastic venture, just what kids of today need. Go for it, good luck x
Sounds like a very very good idea
Great idea - needed in Hitchin
I think the location is somewhat unstable. The trees are only loosely rooted in and
could have a potential chance of collapse. There is also a mudslide issue with heavy
rainfall. I also believe the dell would need to be securely fenced off in order to stop
people, especially drunk people, ruining the site.
think there would be a high possibility that people could get in and perhaps
vandalise the ropes course which could make it unsafe. To stop this maybe a secured
fence would work with barbed wire running across to prevent youth breaking in.
From what I have heard you feel that it is a neglected area - I use the dell a lot I
mountain board. It is basically the only place for me and my friends to do this - A lot
of Bmx's and mountain bikers also use this area due to its natural shape all the trails
that we use all run out into the centre of the dell, if you place a climbing structure
into the centre of it then we will not be able to use this area and even less people
will use it out of hours of your structure being open. Also if you place your climbing
wall in the middle and lock up the dell, this will most defiantly get broken into,
damaged, and graphitized - because a lot of the youth will not want it there and will
be annoyed that they are not allowed in the dell. I have read that you have included
the priory school in your research how about the boys and girls school, that are a lot
closer to the site in question. I go to Hitchin boy's school and I know that we sit on
the hill and in the dell at lunch times as well!
The Dell is an area which at night is used for young. People to hang around a use of
the space for activities will enhance the area and should stop anti-social behaviour
Excellent Idea!
Strongly agree with the idea
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Such a good idea! The Dell doesn't seem to be used, it doesn't really have a purpose,
this project would do so much for The Dell!
Great Idea!!!
Great idea, would love to see it happen, definitely join the climbing club
Great project, strong supporter of outdoor activities being a Connexions worker and
previous outdoor instructor
Fantastic idea - I can't wait to take my son!
Great Idea
Fab idea!!
Is an absolutely great idea
I have 2 boys & would love to see Hitchin offer them more
Engage the youth! There's not enough for them to do that's constructive and
meaningful
What a fantastic idea to enhance an of Hitchin that has laid dormant for too long!
Links with primary school
Would be great to get such a facility for Hitchin youth. Great to see site put to good
use!
Yay!
it sounds like a really good idea
Any activities which encourage physical activities for children can only be good.
I should get free entry
This looks like a fantastic opportunity for the local community, and would help
promote outdoor activities, fitness and team work for every one of all ages. Bringing
this type of activity to the local area can only be positive for the promotion of local
amenities.
Run instructor course I would sign up
guys this is a brilliant idea and we need more guys willing to put back instead of
always taking. The youth need something just like that and I think it could bring
families together to. Guys that have lost that ever so important bond with their
fathers could use this as a start to facing fears and building bridges.
I feel that this is a great way to work with kids and teenagers within the community.
I think it would be a great idea to use what is in effect a dead space (apart from the
odd outdoor theatre production) constructively. It would also introduce a outdoor
based activity to local families that's accessible without the needing to own
specialist equipment... I have a young family and I would love to have this facility on
my doorstep - the sooner the better!
Excellent idea.
an excellent idea and a much needed initiative to help overcome of anti social
behaviour problem in north herts…it's a no brainer!
Would be a fantastic use of this lovely area
Fantastic Idea!
I fully support the proposal
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Fantastic Idea!!!
I think a ropes course at the dell has the potential to boost individuals' self
confidence, self esteem etc. an issue which will help one throughout their life. I
believe that group dynamics, be it within a family, a business, a group of school
children, could be interestingly observed and assessed whilst completing a ropes
course and reveal invaluable information for addressing a wide variety of issues. This
could only be a very positive initiative for the local community and I whole heartedly
support it.
very sound proposal for Hitchin town centre
Great Idea
I grew up in Hitchin and always thought the dell would be a great spot for a high
ropes course. I now work in London as a circus and lighting rigger. Good luck with
the project!
I am really looking forward to participating in any climbing wall activities
Good idea
I feel there will be a surprising amount of resistance to use the dell for this kind of
activity. I understand the logic, but you can’t just plaster over what you don’t like.
Anti social behaviour is what you see, but there is so much more that you miss.
The Dell is a place of natural beauty, I'm worried about the wildlife. Do you know
anything of the non-human species that will be affected by your project.
Excellent idea, my children would certainly use it. Central location so accessible all
days - not a special trip out in the car needed!
Excellent scheme and opportunity for Hitchin
I would support any activity aimed at older children to encourage more social and
constructive activities
Can't Wait
Great Idea. Good Luck.
A great opportunity for all ages to get outdoors and have some fun
it’s a great idea!
Excellent Idea
it would be a shame if it doesn’t happen. Great for kids and adults!!
Important initiative for young people to give them an opportunity to become
involved in a different activity
Be great for my sons 7 & 12
I think it is the best thing to happen in Hitchin for the children of the town and
visitors
Fantastic idea, my kids (7 & 9) would love to use I therefore promoting their fitness
and confidence
I think it’s a great idea
Brilliant Idea!
It would be a great thing for Hitchin!
Better use of a natural space
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This is a great idea for a positive activity for Hitchin's young people. I hope it goes
ahead
Rather than just a climbing wall, could go for a climbing centre. Downhill grass skiing
next door on Windmill Hill? Could you extend climbs into course in the trees?
Look forward to it
It would be great to see the Dell put to good use
Hitchin needs something constructive for the young people to do.
I think it’s a good idea
I might not join but son will
I think this would make very good use of this open space
Excellent idea! Go for it!
I think it is a really positive community led idea. Masses of potential
Fantastic idea! Will work really well and utilise a great space in Hitchin
I strongly support this excellent initiative. Good Luck.
As a beaver leader this would be a good facility to use
great initiative for another thing to bring people to Hitchin - this would be good for
everyone.
A great idea and something really educational for local children to join in
A great idea and something really educational for local children to join in
Children & young people definitely need activities in the town. Well done!
Great idea for young people would like to see it have areas for 13-18 year olds as not
a lot for them.
Maybe add assault course up the back slope at Lusty Glaze in Cornwall set up for
ideas
Strongly Supported
Our 14 year old is worried about losing a space to hang out with his friends!
Excellent Idea
Brilliant idea!
A very worthwhile objective
I would like to see this made available for older children. Very often provision ends
short of the teenage years, leaving them with very little to do.
A v good idea!
what a great idea
Must happen!
Brilliant Idea
I would be interested in group sessions for short periods. I run cubs in Pirton
Seems like a good initiative!
Mr X is certainly the man for the job. He has excellent people skills and a true
community spirit
a great idea so long as no access possible when not manned.
For my 11 year old son good for exercise and socialising
Great idea. Great use for an undervalued area
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I think this could be a positive thing for young people, maybe some kinds of
refreshments would be an idea
Great idea to get kids fit and healthy, would definitely visit
We run a youth group on a Friday night at Hitchin Christian Centre with 70-80 1118s. Be great to use ropes course at the Dell as part of our programme
Currently a site utilised by Hitchin youth for mountain boarding, biking & BMX - I
would not like to see them marginalised without being consulted & included - where
would they go?
think it is a great idea
I think Hitchin would be improved by having this facility. Good luck!
I think that this is a fantastic and worthy opportunity for a central, underused
Hitchin site. About time it was used for more than shooting up, defecating, pissing
(aka urinating) and bad, alcohol-induced sexual experimentation. Good luck with the
bridal shop.
what a great idea! I think Hitchin would benefit hugely from this.
When I say I would be interested in visiting the high ropes course in the Dell - I really
mean I would bring my sons along!!!
I would be interested to see how Jump would be able to be all inclusive rather than
available to only the middle classes and upwards. I'm not necessarily thinking about
families on benefits (because it is easy to discount based on provision of benefits),
but families where parents work but don't have a large disposable income. I think
this is a great idea. Well done on getting things started. I would be interested to see
what skills and level of input you may need going forward, and look to see where
there be areas that I could potentially help out with.
Brilliant idea. What a good way to regulate behaviour in this interesting part of
town.
A good idea all round
I am answering on behalf of my two boys aged 11 and 13 who would love to have
local access to such a course.
Think is a really good idea for the area - hope it happens!
Top idea - well presented
It would be a good place for my children (aged 7 & 10) to go to build their
confidence & do something different
Let em have it! Will keep X out of trouble!
Put the Dell to some good use, instead of a no go area as it is at the moment, gangs,
drink and drugs, I've seen it.
Looking forward to taking my children and their friends if JUMP successful. Would
love my son especially to join a club. May even consider a go myself!
I think that your costs are really high - a family of four would have to pay £70 for 3
hours entertainment - far too much for most people at this time.
It's a great idea. I wish you much success!
The site would need to be well fenced in for security when not in use ,an asset for
Hitchin and a good use of the area.
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What will happen to the bike runs already insitu. teenagers would need some
alternative site or additional recreation.
Great Idea
This is currently an area being used in a casual way by Hitchin teenagers for BMX,
mountain boarding and bikers. If it was changed into a "high ropes" course it
changes a couple of key things - it was an activity which can only be accessed by
those who have the money, pushes teenagers who are motivated enough to take
themselves out and create their own assault course. Currently, this is an area where
teenagers can congregate informally, not all are involved in anti-social activities but
these people do wish to interact without being "under a spot light". You take the dell
- where are they to go? They will find another location. Besides "St Georges Skate
Park" there is no other location in Hitchin specifically designed as a recreational site
for teenagers, however, there are plenty of playgrounds, football pitches and tennis
courts. Try contacting Priory, Hitchin Boys and Girls schools to get a true reflection of
what the youth in Hitchin want and need.
As stated when we met - I think you have the beginnings of a very positive project,
but I think the dell is categorically the wrong place for it. I'd like to think there are
parts of the surrounding woodland that could be used instead, but if you use the dell
itself, you will be spoiling a beautiful natural resource, possibly one of the few
remaining places where you can get a good look at the stars away from the glare of
street lights. For 99% of your objectives, you do not need to be in the dell, and it
would be a huge loss to the people of Hitchin if you were to build there.
We are outside Hitchin but would come up here for climbing high ropes. Children
have been to Aerial Extreme in MK
This would be a very good facility for boys at our school who are 11-16 years old
boys with behavioural difficulties
Would like to see public access, walking continued
Just what the town needs.
Great idea - needed in Hitchin
A great idea and social use of a near derelict and underused local asset
Brilliant idea
Fantastic idea - needs to be more like this for youngsters
Great Idea
Very positive use of a resource that is not currently being used to its full potential.
Picnic area for parents/grandparents would be a good idea. Plus the large earth
slide could be used as a large purpose built slide
It would be an excellent addition to Hitchin's amenities & also help to conserve The
Dell
Anything that gives teenagers something positive to do is excellent
Concerned re. visual impact & loss of facility for young people who can't pay
Something fantastic for the youngsters making use of a neglected area.
Only concern would be security at night
Develop liaison with queen mother theatre
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Having two sons of my own I know how the Dell is treated late at night and I have
severe doubts about keeping this in good condition and safe.
Good luck to the project
Strongly support this project have two sons aged 13 and 22.
Only concern is possible fencing of entire area
Funding and sustainability impact
I think this would be a brilliant scheme to motivate disaffected youngsters who may
view the Dell as a means of escaping from their everyday problems.
Great idea hope the security can be sorted out
Adventure for disabled - climbing / abseiling slope 45degrees wood would allow
wheelchair or unsteady walkers to access. 10 degree slope can be exciting in a
wheelchair
bringing life, vitality and activity to an area that is abused and disused can only
benefit Hitchin as a town and its residents.
NOT IN THE DELL.I love the project and feel it's a great opportunity for people to
face their fears and realise their potential but not in the dell. The dell is hugely
important to the town, for generations it’s been the place for kids to meet, for
BMXers, for jugglers, for local sports men and women to do circuit training. It’s free
and it’s ours to enjoy, no entrance fee no "adult supervision" just kids doing it for
themselves. PLEASE LOOK AT PUTTING THIS GREAT FACILITY AND IDEA SOMEWHERE
ELSE. BANCROFT GARDENS, BUTTS CLOSE, KING GEORGES, THE FOOTBALL CLUB,
BLUE HEARTS, THE RUGBY CLUB, RANSOME'S REC. All have the space, plus easier
access, and parking and it would be a lot easier to keep your compound safe if its
conspicuous rather than hidden amongst the trees at the bottom of the dell.
A very good idea for the youngsters of Hitchin
A great idea but watch your security
A brilliant idea. Good use of the land therefore less vandalism
Fantastic idea - crucial the area is secure and safe
Great idea for young people to reduce problems on windmill hill & the Dell
good luck-this would be an asset
Wonderful idea
A very good idea if it is well protected. Are there any other sites?
Great Idea
Welcome any activity that involves Hitchin People
I would certainly bring my grandchildren if there was a high ropes course in the dell.
Seems a good idea for active youth
Great Idea for Hitchin children
Great Idea
Good Luck
Good Luck
The Dell is currently underused and it would be great to see it properly managed
such a fantastic space used.
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The nearest high ropes is at Milton Keynes - it would be good to have a facility in
Hitchin
Good Luck
Marvellous idea
A wonderful addition to Hitchin
All ages should be able to do it
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Appendix 2: Full List of Audit Visits
Date
Mon
Tues
Weather
Hot/sunny
Hot/sunny
Time
1330
1430
1915
2030
2100
0915
1300
1530
Wed
1745
2130
Warm/sunny 0900
1215
1545
1730
2130
Visitor
Duration size
Age
60
0
60
2 16-18
3 13-16
15
0
15
2 25-35
30
0
30
1 35-45
1 35-45
30
0
60
1 13-16
1 13-16
5 13-16
30
0
30
0
45
1 35-45
1 35-45
1 35-45
60
2 25-35
30
2 25-35
1 13-16
3 18-25
1 13-16
30
1 35-45
30
25 18-25
1 25-35
Duration Code
o
5 c
5 h
o
2 h
o
2 d
10 d
o
1 c
1 c
15 f
o
o
2 d
2 d
2 d
10 h
1 c
1 c
5 b
1 c
2 d
30 f
5 s
Description
QMT to WH paused to roll up
Hang out near WH entrance
Joggers resting on steps
Dog walking
Dog walking
WH to QMT
WH to QMT
Bonfire
Dog walking
Dog walking
Dog walking
Hang out in foot
QMT to WH
WH to QMT
Biking in foot
WH to QMT
Dog walking
Bonfire
Going for a stroll
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Thursday
Friday
Hot/sunny
Hot/cloudy
Saturday
Monday
Showers
Tuesday
Showers
Wed
Thursday
Cloudy
Mild
1200
1245
30
60
1745
1145
1800
30
30
30
2130
0000
0730
30
15
30
1445
1545
15
90
2045
1245
120
30
1545
2045
0845
1300
1545
1745
2200
1230
1600
30
45
45
45
45
15
120
45
30
0
2
5
10
0
1
2
8
0
2
1
1
3
2
4
2
1
0
0
1
0
2
0
20
0
2
3
18-25
18-25
13-16
1
2
30
18-25
18-25
13-16
1
2
30
16-18
16-18
25-35
18-25
25-35
16-18
16-18
25-35
30
2
5
10
1
120
1
10
25-35
20
13-16
1
18-25
120
13-16
13-16
5
1
o
c
h
h
o
U
w
h
o
h
u
h
b
c
h
c
d
o
o
h
o
c
o
f
o
b
c
WH to HGS
hang out by entrance
Hang out in foot
Urinated
From WH to roll up
hang out by entrance for smoke
Hang out top of big slope
Urinated
hang out by entrance for smoke
Biking in foot
WH to QMT
Hang out in foot for smoke and drink
QMT to WH
Dog walking
hang out in foot reading
HGS to QMT
Bonfire with pallets
Biking in foot
WH to HGS
89
Jump North Herts CIC Ltd. Reg.6738254
Jump, The Dell Hitchin – A Feasibility Study 2009
3 13-16
1 25-35
Friday
Saturday
Monday
Hot/sunny
Hot/sunny
Mild
1800
30
2115
30
2315
0845
1445
1845
2015
60
30
30
15
45
2230
1500
75
45
1900
60
2145
1315
15
15
1830
2030
2130
60
30
30
2
1
2
1
2
2
0
0
2
5
12
1
1
2
2
3
2
1
3
3
3
5
3
2
0
1 c
5 d
35-45
25-35
13-16
25-35
25-35
18-25
10
1
10
5
5
5
18-25
16-18
13-16
16-18
45+
25-35
45+
13-16
16-18
25-35
16-18
18-25
16-18
13-16
13-16
13-16
2
15
30
30
1
1
1
10
2
5
15
1
2
30
60
5
s
c
b
w
h
h
o
o
w
h
f
f
u
c
w
b
u
d
h
c
w
h
h
s
o
WH to QMT
Dog walking
Going for a stroll
QMT to WH
biking in foot then up to HGS woods
from WH to roll up
hang out in foot to make phone call
hang out in foot as a dare - got scared
From WH to give a piggy back
Hang out in foot and running up slope
Bonfire
Bonfire - then laid down for night?
Urinated
WH to QMT
From WH but straight out
Biking and then hang out in foot
Urinated then back to WH
Dog walking
Hang out and foot for beer and smoke
WH to QMT
From WH into foot and out
Hang out under tree near entrance for smoke
Hang out in foot
Went for a stroll
90
Jump North Herts CIC Ltd. Reg.6738254
Jump, The Dell Hitchin – A Feasibility Study 2009
Tuesday
Hot/sunny
Wednesday Sunny spells
Thursday
Friday
Saturday
1345
1645
15
30
2245
15
1200
75
1445
105
2230
Hot/showers 1300
1600
1700
2030
30
30
15
30
30
Showers
2230
1530
15
30
Dry
1630
1530
30
30
1 25-35
1 13-16
2 16-18
0
1 d
1 c
10 h
o
1 35-45
2 13-16
1 u
2 b
3
2
1
2
4
20
2
4
5
3
5
1
0
1
7
2
5
4
1
4
13-16
18-25
11
13-16
13-16
18-25
25-35
13-16
13-16
16-18
16-18
13-16
5
20
30
1
20
30
30
15
5
1
15
2
35-45
13-16
25-35
13-16
13-16
35-45
13-16
1
15
15
15
2
2
5
b
s
h
c
f
h
h
f
b
u
h
b
o
u
b
d
h
b
b
s
Dog walking
WH to QMT
Hang out on fallen log for chat
Urinated
Bikers in foot
Bikers rolled up and then up to HGS woods for 10
mins
Went for a stroll
Hang out playing on slopes
WH to QMT
Bonfires with aerosols explosions
Hanging out by candle light - jugglers
Hanging out climbing slopes with ropes
Bonfires - 2 on bikes
Bikers hanging out in foot
Urinated then back to WH
From WH to be out of rain drinking and smoking
Biking then up to HGS woods for 10 mins
Urinated
1 biker watched by friends
Dog walking - under tree to be out of rain
Hanging out on slopes running
Biking then up to HGS woods for 20 mins
Biking in foot - no jumps
Going for a stroll
91
Jump North Herts CIC Ltd. Reg.6738254
Jump, The Dell Hitchin – A Feasibility Study 2009
Sunday
Totals
Showers
71
2045
2130
2300
0915
1645
15
15
15
15
30
2100
60
1
4
0
0
1
1
0
2685
281
16-18
16-18
35-45
35-45
1 b
15 h
o
o
2 d
2 d
o
Biker straight up to HGS woods
Hanging out in foot
Dog walking
Dog walking
1010
92
Jump North Herts CIC Ltd. Reg.6738254
Jump, The Dell Hitchin – A Feasibility Study 2009
Bibliography
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Brennan, Lloyd and Saxton, A study of attitudes and behaviour to inform the
development and promotion of outdoor activities, The Scout Association, 2008
CABE, It’s Our Space, A guide for community groups working to improve public
space, Commission for Architecture and the Built Environment, 2007
CMS, The Dell and Windmill Hill Draft Management Plan, Countryside Management
Service, 2005
Challen et al., UK Resilience Programme Evaluation Interim Report, London School
of Economics in conjunction with Department for Children, Schools and Families,
2009
Festeu & Humberstone, Non-formal education through outdoor activities guide, NonFormal Education Through Outdoor Activities Project, 2006
Hampshire and Wilkinson, Youth Shelters and Sports Systems, A Good Practice
Guide, Thames Valley Police, 2002
Kaplan, Kaplan and Ryan, With People in Mind, Design and Management of
Everyday Nature, Island Press 1998
Malone, K., Every Experience Matters, An evidence based research report on the
role of learning outside the classroom for children’s whole development from birth to
eighteen years, Commissioned by Farming and Countryside Education, 2008
Pretty et al., A Countryside for Health and Wellbeing: The physical and mental health
benefits of green exercise, Countryside Recreation Network, 2006
93
Jump North Herts CIC Ltd. Reg.6738254