User Guide Setup a Sales person v1.0 Finance Systems Table of Contents 1. Overview ...........................................................................................................................................2 1.1 2. Document Purpose .................................................................................................................2 Set up a sales person ........................................................................................................................2 2.2 Support Team Members (Step 2) ...............................................................................................8 3. Updating a salesperson contact details ..........................................................................................10 4. Document Control ..........................................................................................................................14 3.1 Document Location ..............................................................................................................14 3.2 Change History .....................................................................................................................14 3.3 Glossary ................................................................................................................................14 3.4 Reviewers .............................................................................................................................14 3.5 Copies To ..............................................................................................................................14 User Guide AR ~ Setup Sales Person Scenario 1. Overview 1.1 Document Purpose The purpose of this document is to assist AR team in how to set up sales person in NS Financials. Service desk sets up billers when they receive a form from someone requesting access. Then service desk asks AR to set up a sales person. This document outlines how to set up a sales person. 2. Set up a sales person When a biller raises an invoice they select a sales person who has been previously set up within biller’s faculty. Details of sales person will print on the customer invoice as the point of contact within UNSW. Customers will contact sales person for any questions on their bill. A biller and a sales person can be same. To set up a sales person is a two-step process. First step: Setup Team Member (Sales person) Personal Data Second Step: Setup support Team Members You will need to know the following before you start the set up process: Initials Of Employee Name (set up by service desk) Employee Id Business Unit Phone number Email address You will find all this information in the ticket that the IT service desk has sent you. Here is an example: File: Document1 Last Saved: 12 March 2016 Page: 2 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario 2.1 Team Member Personal Data (Step 1) IT service desk has already set up a Billing Specialist with a bill inquiry phone number. To access Sales Person (Team member) personal data go to menu: Main Menu < Set up Financials/Supply Chain < Common Definitions < Team Members < Team Member Personal Data Click “ Add a New Value”. SetID: Business Unit of the Sales person Note: Exceptions BU – FSAR1, CNFCE, DONAT, KENCL and PVCIN has to be setup under SetID “GROUP” first and then under their own Business Unit. Similarly, NSETC has to be set up under SetID “NSGLO” and then under NSETC. (Please refer to User_Guide_BI_Billing_Business_Units_v1.0) Team Member: Use the Sales person initials provided by service desk in the email (in this scenario UK for Uma Kumar) Click “Add”. Member Data Tab File: Document1 Last Saved: 12 March 2016 Page: 3 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Search for the Employee ID by clicking magnifying glass File: Document1 Last Saved: 12 March 2016 Page: 4 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Select the Employee Id to return to Member Data tab. Once the Employee Id is selected, change the current order of the name to First Name, Last Name (This name prints on the bill. There is an example on Page ) Status: Language Code: Region Code: Vendor: Email Address: Currency Code: File: Document1 Last Saved: 12 March 2016 Active Select English Leave Blank Leave Blank Enter their UNSW email address, look it up if IT have just put the user id (this prints on the bill) AUD Page: 5 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Member Commission tab Team Member Type Code: Select CONV (or UNSW if this is an option, if both options exist always select UNSW) Member Address tab: File: Document1 Last Saved: 12 March 2016 Page: 6 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Address Type: Primary: Effective Date: Status: Country: Select Business Tick Current date Active AUS Entering Suburb/City; State and Post Code is not necessary. Member Phone Area: Type: Select Business phone Prefix: Enter correct prefix for Australia and state 612 Phone: Enter phone number (this prints on the bill) Ext: Only enter if the number is within our PABX system as below Click Save. File: Document1 Last Saved: 12 March 2016 Page: 7 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario 2.2 Support Team Members (Step 2) Go to Menu: Set Up Financials/Supply Chain < Common Definitions < Team Members < Support Team Members Click “Add a New Value” SetID: Business Unit of the Sales person Note: Exceptions BU – FSAR1, CNFCE, DONAT, KENCL and PVCIN has to be setup under SetID “GROUP” first and then under their own Business Unit. Similarly, NSETC has to be set up under SetID “NSGLO” and then under NSETC. (Please refer to User_Guide_BI_Billing_Business_Units_v1.0) Support Team Code: NEXT (System will automatically pick the number. Please do not change it) Click Add. Effective Date: Status: Description: Short Description: Team Member: File: Document1 Last Saved: 12 March 2016 Current date Active Enter their name (first name, last name) Enter the initials they are already set up as Select their initials from the Team Member list Page: 8 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Click on magnifying glass to select Team Member Select the Team Member. Priority: Enter 001 File: Document1 Last Saved: 12 March 2016 Page: 9 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Click Save. The next sequence number for that Business Unit will now be assigned in Support Team Code field. 3. Updating a salesperson contact details If the contact details of the salesperson need to be updated, then the original details should never be deleted. Here is an example: This record already exists, so the phone number has to be updated. Go to: Main Menu < Set up Financials/Supply Chain < Common Definitions < Team Members < Team Member Personal Data File: Document1 Last Saved: 12 March 2016 Page: 10 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Change SetID to ARTSS Enter Team Member: JD (Salesperson Id as per email from IT) Click Search and go to Member Address tab. Click + sign to add another record. You can see there are two records. Click View all to see all the records. File: Document1 Last Saved: 12 March 2016 Page: 11 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario Update the record with the latest effective date to reference new phone number. Click Save and click OK to the two warning messages. File: Document1 Last Saved: 12 March 2016 Page: 12 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario To review the old contact number later, click on include history. Note: If contact update is required for Sales person under BU – FSAR1, CNFCE, DONAT, KENCL and PVCIN the update must be done under SetID “GROUP” first and then under their own Business Unit. Similarly, NSETC should also be updated under SetID “NSGLO”. (Please refer to User_Guide_BI_Billing_Business_Units_v1.0) File: Document1 Last Saved: 12 March 2016 Page: 13 of 14 UNSW Confidential User Guide AR ~ Setup Sales Person Scenario 4. Document Control 3.1 Document Location J:\BSI\FINSYS\Financial Systems\Systems\NS Financials\V9.1\Documentation\User Guides\User Guide AR Setup Sales Person.docx 3.2 Change History Version Date 1.0 3.3 Description Author 12/02/2013 Author Shaleen Batra Glossary Term Description NS Financials or NSF NewSouth Financials application. UNSW’s name for its Finance system. Sales Person Person who raises bills to the customers AR Accounts Receivables 3.4 Reviewers Name Title Sharon Moore Systems Support 3.5 Review Date 25/03/2013 Copies To Name Title Date Emailed Kavitha Accounts Receivables Supervisor 28/03/2013 Finance Website Posted to Knowledge Base 28/03/2013 End of Document File: Document1 Last Saved: 12 March 2016 Page: 14 of 14 UNSW Confidential