Customer Contact Maintenance for e-mail Finance Systems bills v1.0 Table of Contents 1. Overview ...........................................................................................................................................2 1.1 Document Purpose .................................................................................................................2 2. Performing Customer Contact Maintenance ...................................................................................2 3. Document Control ............................................................................................................................5 5.1 Document Location ................................................................................................................5 5.2 Change History .......................................................................................................................5 5.3 Glossary ..................................................................................................................................5 5.4 Reviewers ...............................................................................................................................6 5.5 Copies To ................................................................................................................................6 User Guide Customer Maintenance for e-mail Bills 1. Overview 1.1 Document Purpose New Functionality was put into NS Financials in 2012 to allow e-mail bill distribution. The purpose of this document is to explain how to set up customer contacts to distribute bills by email. When the functionality was put in a script was run to identify all customer contacts who had an email address and change their invoice distribution method to distribute by email. It is anticipated that all new contacts that are set up will be set to distribute bills by email as a general rule unless specifically requested not to. 2. Performing Customer Contact Maintenance Set up the customer contact in the normal way and ensure that there is an email address: Click on the Contact Customer Information link: File: Document1 Last Saved: 16 March 2016 Page: 2 of 6 UNSW Confidential User Guide Customer Maintenance for e-mail Bills Then click on the Documentation link: Select INVC from the Document Code lookup: File: Document1 Last Saved: 16 March 2016 Page: 3 of 6 UNSW Confidential User Guide Customer Maintenance for e-mail Bills Select Email Invoice as Attachment from the Preferred Communication drop down list: Please ensure you save the record. Then when you use this contact in a Bill it will default to Email Invoice as Attachment: File: Document1 Last Saved: 16 March 2016 Page: 4 of 6 UNSW Confidential User Guide Customer Maintenance for e-mail Bills 3. Document Control 5.1 Document Location J:\BSI\FINSYS\Financial Systems\Systems\NS Financials\V9.1\Documentation\User Guides\User_Guide_BI_Customer_Contact_Maintenance_for_email_bills_v1.0.docx 5.2 Change History Version Date 1.0 5.3 Description 18/3/2013 Document creator Author Janz Reinecke Glossary Term NS Financials or NSF File: Document1 Last Saved: 16 March 2016 Description NewSouth Financials application. UNSW’s name for its Finance system. Page: 5 of 6 UNSW Confidential User Guide Customer Maintenance for e-mail Bills Term Description Bill A customer invoice generated from NS Financials. Email bill NS Financials to distribute the bill via email to the email address in the customer contact record. Attachment A pdf file. Customer A company that UNSW Bills / Customer record in NS Financials . Contact The contact at a customer. 5.4 Reviewers Name Title Janz Reinecke User Support and Training Systems Lead 5.5 Review Date 18/3/13 Copies To Name Title Date Emailed Finance Website NS Financials Knowledge Base 21/03/2013 John Hilton Billing & AR Manager End of Document File: Document1 Last Saved: 16 March 2016 Page: 6 of 6 UNSW Confidential