Analytics @ USC Libraries
Win Shih
Director of Integrated Library Systems
6/29/2015
2015 ALA Annual
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Analytics
noun
the use of data, statistical analysis, and
explanatory and predictive models to
gain insights and act on complex issues
- EDUCAUSE
6/29/2015
2015 ALA Annual
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Analytics in Higher Education
• EDUCAUSE
• 2015, 2014 top 10 IT issues
• 2014 Higher Education’s top-10 strategic technologies
• 2015 and 2012 Study of Analytics in Higher Education
• 2015 Higher Education Horizon Report
• 2013 National Institute for Learning and outcomes Assessment paper
• Integrated Planning and Advising Services (IPAS)
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Blackboard Analytics
Vivitas
Starfish
Desire2Learn
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Analytics in Academic Libraries
• 2014 and 2010 ACRL Top 10 Trends
• ACRL’s Assessment in Action program
• Greater Western Library Alliance’s Research Study on First Year Students
• Sample Projects:
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Library Analytics Toolkit, Harvard
Library Cube, Univ. of Wollonggong
Library Impact Data Project, Univ. of Huddersfield
Library Data and Student Success Project, Univ. of Minnesota
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USC
• Founded in 1880
• Enrollment: 43,000
• Undergrad/Grad:
19,000/24,000
• International Students: 9,714
• Faculty and staff: 22,300
• Main campuses: University
Park, Health Sciences
6/29/2015
2015 ALA Annual
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USC Libraries
● 23 libraries & information
centers
● 250 staff members
● 400 student assistants
● $42 million annual budget
● 5.1 million print volumes
● 350,000 serials in print and
electronic formats
● 1,251,369 e-books
● 925,106 digital archive items
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Number of Items at 34 Summon Libraries
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2015 ALA Annual
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Analytics @ USC Libraries
Tools \ Assessment
Print
Space /
Managed by Website Collection eresource Instruction Reference Hours
Integrated Library System
Report
IT
Sirsi BLUEcloud Analytics
IT
Intota Assessment
Collection
Log analysis
IT
Google Analytics
IT
LibAnalytics
Public Service
Gate Count
Public Service
Ithaka S+R Local Faculty
Program
Survey
Planning
Insynk Student Satisfactory
Program
Survey
Planning
IT/Public
Usability Study
Service
IT/Public
Focus Group Study
Service
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IT Capacity
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2015 ALA Annual
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Intota Assessment
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2015 ALA Annual
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2015 ALA Annual
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BLUEcloud Analytics – Items Currently Checked Out
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2015 ALA Annual
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BLUEcloud Analytics – Item Cataloged
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2015 ALA Annual
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Challenges & Opportunities
• Data Overload
• Making Sense of Data
• Data Validity and Reliability
• Data Ownership and Privacy
• Siloed Data Repositories
• Cost vs. Investment/Commitment
• Collaboration
• Culture of Assessment
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