Job specification
Role details
Title
Business Designer
Role number
479
Location
Canberra
Classification
APS Level 6
Branch
Innovation and Technology
Type of vacancy
Ongoing
Contact officer
Nathaniel Maras (02) 6120 2627
Eligibility
The successful applicant will be required to undergo a
security assessment, maintain an ongoing security
clearance and satisfy AUSTRAC’s pre-engagement
checks.
To be eligible for assessment, applicants must be an
Australian Citizen.
Closing date for applications
11 January 2016
Application information
The job description and selection criteria are attached for your information.
Applications should be forwarded to recruitment@austrac.gov.au by 5pm AEDST on the
specified closing date.
Further details advising how to apply for the role, including ‘preparing your statement of
claims against the selection criteria’ is available on the AUSTRAC employment website.
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Innovation & Technology branch
A world facing unprecedented technological opportunities and threats, where criminal
organisations and terrorists are adept at using technology in sophisticated ways to expose
our financial system to malicious use, creates an imperative for a powerful counter-strategy
to combat this complex problem.
Our information is the very lifeblood of our organisation. We believe that our success will be
determined by our ability to manage, protect, nurture and exploit our data to derive useful
information and insight. In response, we develop intelligent and innovative approaches and
instil a continual improvement mindset around our data and information.
The Innovation & Technology branch creatively connects people, information and advanced
technology to keep ahead of our adversaries by upholding these principles:

We embrace tech-savvy people with a belief in AUSTRAC's mission, a passion for
problem solving and a relentless drive to apply our particular capabilities in a complex
changing environment.

We act as custodians of a national information asset and are committed to the
challenge of unlocking the latent power in this information to combat financial crime.

We have innovation in our DNA. We nurture innovation pathways by seeking out and
supporting the development of ideas, allowing them to compete in an efficient
innovation marketplace by encouraging experimentation and providing infrastructure
that allows ideas to start small, scale fast and fail cheaply.

We collaborate across functions with internal, domestic and international partners
because we understand co-creation leads to the most effective mission outcomes.

We put the needs of users first so they can access the information and services they
need quickly and efficiently.

We seize opportunities. Rather than executing rigid plans we accept that re-planning
is the norm. We are empowered to speak up and turn change to our advantage.

We work to remain agile and adapt as we learn, while keeping a healthy respect for
the security and quality constraints of our environment.
Who are you?

Do you have the drive to deliver on your ideas?

Are you an enthusiastic and passionate learner who is always looking to improve?

Do you have an open mind to new ideas and technologies?

Are you able to prioritise well?

Do you have a passion to work with cool technologies to better your country or the
world?
What do we have for you?

An ever-changing, challenging and inspiring environment.

Hard problems to help us solve in collaboration with our partners; any way we can.
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
A team of like-minded, agile experimentalists and inventors, who aren’t afraid to fail,
try again…and always deliver their best.
Job description
The job description is specific to each position and sets out the duties associated with the
position. Use the job description to guide your choice of information to include in your claims
against the selection criteria so that the selection panel can clearly see your suitability for this
particular role.
The Business Designer plays an important role in framing the agency’s needs in terms of its
major business capabilities, processes, governance structures and business information.
This role identifies business needs through framing problems and supports the development
of solution options.
The Business Designer is required to be involved in designing change relating to new
business initiatives and business improvement of existing processes. The role is also
involved in supporting the design of end to end solutions as part of the Innovation Hub. This
role is required to travel between AUSTRAC work sites in Canberra, Sydney and Melbourne
as specified by operational requirements.
The Business Designer reports to the Business Designer & Process Improvement (EL1) as
well as fits within the Innovation Hub in order to support specific business analysis needs,
stakeholder engagements and supporting various programs in the agency. In addition, the
Business Designer will also develop relationships and work closely with any Senior
Responsible Officers.
The Business Designer under limited direction is responsible for:

providing advice to the agency’s Senior executive and Leadership Group on a range
of complex (technical) issues

defining a program of work to achieve tangible and measurable business benefits

proactively assessing the ability of a section to achieve results and ensure that the
right skills are available

providing internal consultancy support by preparing, planning and supporting
facilitated workshops

supporting the developing components within a business architecture based on a
contextual awareness of various business scenarios and motivations contributing
towards and supporting the Innovation Plan by helping business areas generate
ideas to address complex problems and identify new opportunities

following and applying a structured business analysis, design and process
improvement approaches to support business capability, process and key staff
requirements

mapping business processes using experience flows or journey mapping techniques

preparation of personas or user portraits aiding business discovery activities

demonstrating an ability to follow known design approaches and solution design
techniques
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
building relationships with business and having the ability to engage at senior
executive levels

communicating with influence, facilitating, designing and working towards sound
business outcomes; excellent written and graphic presentation ability

recognising structural issues within the organisation, functional interdependencies
and cross-silo redundancies

assimilating different types of documentation and articulate the business context,
needs and solutions visually

influencing stakeholders on the importance of knowledge management, continual
improvement, and new methods such as digitisation by way of open communication,
discussion, feedback loops and collaboration both formally and informally

representing the agency on Innovation and Technology related matters at external
meetings and forums - including negotiating complex agreements on behalf of the
agency and influence broad decision-making

having a good understanding of agency wide strategic business framework,
perspective, priorities and business linkages in support of the Agency’s operational
objectives

working closely with the business and other stakeholders to manage the strategic
direction of the agency in relation to its business needs coupled with a system that
can easily adapt to changing landscapes.
Selection criteria
You must make a statement of claims against each of the six selection criteria. When
preparing your claims, please refer to the job description.
1. Supports strategic direction.
2. Achieves results.
3. Supports productive working relationships.
4. Displays personal drive and integrity.
5. Communicates with influence.
6. Possesses relevant qualifications and/or experience.
Note: For more information on these criteria please see attachment 1, Selection criteria
explanatory notes.
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Attachment 1: Selection criteria explanatory notes
APS 5-6 selection criteria
1. Supports strategic direction.

Actively support the goals and direction of the organisation.

Clearly communicate goals and objectives to staff, colleagues, clients and/or
stakeholders.

Use your understanding of the work environment and objectives to consider how your
work will impact on others.

Draw on information, experience and common sense.

Maintain an awareness of the organisation and keep yourself and others well
informed on work issues.

Undertake objective, systematic analysis and draw accurate conclusions based on
evidence.

Identify problems and work to resolve them.
2. Achieves Results.

Establish clear plans and timeframes for project implementation.

Identify and use resources wisely.

Build and apply your own professional expertise.

Adapt to, support and manage change.

Take responsibility for managing projects to achieve results.

Identify opportunities for improvement.

Deliver outputs under challenging circumstances.
3. Supports productive working relationships.

Build and sustain positive relationships with team members, stakeholders and clients
to produce effective outcomes.

Anticipate and cater to client and stakeholder needs and expectations.

Consult and share information.

Value individual differences and diversity.

Provide, seek and value constructive and regular feedback.

Guide and support the development and contribution of others by identifying and
providing learning opportunities.

Identify the cause of and deal with underperformance proactively and constructively.
4. Displays personal drive and integrity.

Apply and promote APS values and codes of conduct.
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
Comply with legislative, policy and regulatory frameworks and foster this in others.

Committed, active and focused on work outcomes, even in uncertain or difficult
circumstances.

Show initiative and innovation in a changing environment and assist others to
understand and cope with change.

Acknowledge mistakes and learn from them.

Ensure a positive working environment and balanced workload while working within
agreed deadlines.

Seek and recommend development opportunities based on capabilities.
5. Communicates with influence.

Communicate in ‘plain English’ and deliver messages clearly and concisely to
individuals or groups.

Lead and encourage discussion to share ideas, clarify and confirm understanding and
appreciate diverse views.

Convey ideas, concepts and arguments successfully to individuals or groups.

Show judgment, understanding and skill in negotiating and working to resolve conflict.

Influence others by presenting credible and persuasive views.

Actively listen, consider and work to reconcile differing ideas and views.

Ensure information given is accurate, timely and unambiguous.

Select the most appropriate medium for conveying information.
6. Possesses relevant qualifications and/or experience.

Apply qualifications in an area similar to that described in the job description for this
position.

Gained and/or apply experience in an area(s) similar to that described in the job
description for this position.
APS 5-6 capabilities in AUSTRAC
This section sets out the capabilities expected of all APS 5 in AUSTRAC as they achieve the
requirements of their job description. These capabilities do not need to be addressed
specifically in your application, but rather they may be drawn on to provide guidance in the
drafting of your application.

Support, promote and clearly communicate AUSTRAC’s values, vision and business
objectives. Identify and communicate the relationship between these goals and
operational tasks.

Deliver outputs by establishing clear project plans and timeframes, acquiring and
allocating resources, evaluating progress and outcomes, reorganising work to meet
priorities and contributing own expertise to achieve outputs.
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
Show sound long term planning skills by understanding the work environment,
gathering information, considering long term issues, managing risk, identifying
opportunities for improvement, promoting best practice and undertaking analysis.

Show sound management skills by communicating decisions, actively participating in
decision making, promoting best practice, assisting others through change, identifying
and solving problems, delivering timely, quality advice and action, delegating,
acknowledging and learning from mistakes, seeking guidance and accepting
responsibility.

Demonstrate sound personal skills of flexibility, commitment, energy, focus, initiative,
innovation, critical self-analysis, understanding, judgment, discretion and appropriate
independence.

Build and sustain positive relationships. Anticipate and deliver client service, network,
look for common ground, seek and provide constructive feedback and impartial
advice.

Contribute to an environment of trust, consultation, information sharing, cooperation,
praise, diversity, respect and openness.

Communicate clearly and concisely, in plain English, ensuring information is
accurate, timely and unambiguous. Listen actively, lead and encourage discussion,
negotiate strongly, challenge constructively, resolve conflict and persuade others.

Promote and ensure adherence to the APS Values and Code of Conduct.
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