PeopleSoft 9.1 HCM Roadmap – Tips & Tricks To Help You Navigate Your Way To Success Ravi Kiran April 21st, 2011 Hexaware Overview: Key Facts Toronto 174 Active Clients served worldwide (Dec’10) Chicago Brussels Boston London Paris San Jose Frankfurt Delivery in Mumbai, Chennai, Nagpur, Pune, Newcenters Jersey Atlanta Dubai Mexico, Bangalore, New Jersey Mumbai Nagpur Pune Mexico Chennai Bengaluru Proximity Center Delivery Center Sales Office Employees globally (Dec’10) Million dollar clients (Dec’10) 32 Offices worldwide Bangkok Singapore 6511 50 Tokyo Sydney Industry Recognitions • The Green Edge Award 2010 for using IT to maximize business impact. • Leaders category for The 2010 Global Outsourcing 100 by IAOP • Ranked N0: 18 in the NASSCOM’s Top 20 IT Service Providers India (2009-2010) Golden Peacock Award • Top 100 Innovative service Provider by Global Services 231.2 $ mn Revenues in CY ’10 Certifications CMMI Level 5, ISO 27001, PCIDSS © Hexaware Technologies. All rights reserved. • CIO 100 Ingenious Award • Best Employers for five consecutive years (2005 – 2009) • Markie Award in the Marketing Visionary category, 2010 • Ranked amongst the 500 best performing Mid-sized Companies in India by Inc.India for outstanding ingenuity and determination shown during the toughest of the economic times. 2 Your Presenter © Hexaware Technologies. All rights reserved. 3 9.1 Features © Hexaware Technologies. All rights reserved. 4 User Experience to New level © Hexaware Technologies. All rights reserved. 5 User Experience to New level © Hexaware Technologies. All rights reserved. 6 User Experience to New level © Hexaware Technologies. All rights reserved. 7 User Experience to New level © Hexaware Technologies. All rights reserved. 8 User Experience to New level © Hexaware Technologies. All rights reserved. 9 User Experience to New level © Hexaware Technologies. All rights reserved. 10 User Experience to New level © Hexaware Technologies. All rights reserved. 11 PS HCM 9.1 – Payroll Features Country Extensions Global Payroll extensions for • China • Argentina • Thailand Flexible Pay • Configurable Retroactive Pay • Flexible Contract Pay Enhancements with K-12 in mind Integrations • Real Time Budget Checking. • Multi-Year Encumbrance. • Greater Synchronization and Integration between HCM and Financials © Hexaware Technologies. All rights reserved. 12 PS HCM 9.1 – Payroll Features • Increased the size of monetary fields for balance tables and reports. • The maximum balance amount that can be stored in the system has been increased. • Previous: $99,999,999.99 (8.2) • Current: $99,999,999,999.99 (11.2) • Expanded fields on the Paysheet so that you can have • up to 99 separate check numbers • up to 99,999 page numbers • up to 999 line numbers • Increased Array size in copybooks (PSCEARRY, PSCEFLSA, PSCRFERY,PSCTMERY, PSPDEDLA) © Hexaware Technologies. All rights reserved. 13 PS HCM 9.1 – Payroll Features • Enhancements to the Load Pay sheets process enables you to Add multiple source codes for ‘Other’ Source Type © Hexaware Technologies. All rights reserved. 14 PS HCM 9.1 – Payroll Features • Source will be displayed in Online Paysheet and Paycheck pages © Hexaware Technologies. All rights reserved. 15 PS HCM 9.1 – Payroll Features • New page to Activate or Inactivate the Paysheet transactions online © Hexaware Technologies. All rights reserved. 16 PS HCM 9.1 – Payroll Features RETROACTIVE PAY • Enhanced Retroactive Pay (Retro Pay) system to provide more functionality, flexibility and control. • Provide a new configurable, user-defined Trigger Table. • Retro on Retro feature (ability to see prior paid retro). • Links to the Paycheck from the Retro Pay Calculation Results page. • Improved the Retro Reports and selection Criteria. © Hexaware Technologies. All rights reserved. 17 PS HCM 9.1 – Payroll Features • New page to specify the fields that create a retro request © Hexaware Technologies. All rights reserved. 18 PS HCM 9.1 – Payroll Features • New page to define a retro pay trigger program with two sets of triggers • Job Record • Additional Pay record © Hexaware Technologies. All rights reserved. 19 PS HCM 9.1 – Payroll Features • Review retro pay requests and the triggers that created the requests. • If the process request flag is Not Processed, Action Required, or Suspended, you can also use this page to manually cancel the request. © Hexaware Technologies. All rights reserved. 20 PS HCM 9.1 – ePerformance Features • Business Objects Management • Simplified ePerformance Document Creation Processes. • Additional Document Configuration Options. • Support for File Attachments. • Electronic Document Sign-off. • Document Archival Template. • Targeted Performance Notes. © Hexaware Technologies. All rights reserved. 21 PS HCM 9.1 – ePerformance Features © Hexaware Technologies. All rights reserved. 22 PS HCM 9.1 – ePerformance Features © Hexaware Technologies. All rights reserved. 23 PS HCM 9.1 – ePerformance Features © Hexaware Technologies. All rights reserved. 24 PS HCM 9.1 – ePerformance Features © Hexaware Technologies. All rights reserved. 25 PS HCM 9.1 – ePerformance Features • Ability to create ad-hoc individual performance documents based on the following: • • By Manager ID is a new option that allows you to specify the Manager ID By Employee ID is a new option that allows you to specify an individual employee. © Hexaware Technologies. All rights reserved. 26 PS HCM 9.1 – ePerformance Features • Allows additional employee data to be defined on a document template: • • Available header content includes Employee ID, Department ID etc. You can define unique header content for various document types that can also be based upon the role of the document user. © Hexaware Technologies. All rights reserved. 27 PS HCM 9.1 – ePerformance Features • Display Evaluator Names in Manager Documents. • Users elect whether to display participant evaluator names in the manager’s version of a performance document, providing managers with a quick overview of all participants in the evaluation process. © Hexaware Technologies. All rights reserved. 28 PS HCM 9.1 – ePerformance Features • New eSignature section that enables employees and managers to signoff electronically. © Hexaware Technologies. All rights reserved. 29 PS HCM 9.1 – ePerformance Features • Organizations can select from six queries to define documents to archive. © Hexaware Technologies. All rights reserved. 30 PS HCM 9.1 – ePerformance Features • Targeted Performance Notes. © Hexaware Technologies. All rights reserved. 31 PS HCM 9.1 – Profile Management • Automatically maintain and manage profile group types. • Searching and Comparing Profiles. • Printable Page icon • Summary of Changes Page • Submit Button for Saved only changes • New integration for Termination of Profiles © Hexaware Technologies. All rights reserved. 32 PS HCM 9.1 – Profile Management • Search and Compare Profiles. © Hexaware Technologies. All rights reserved. 33 PS HCM 9.1 – Profile Management • Printable Page Icon. © Hexaware Technologies. All rights reserved. 34 PS HCM 9.1 – Profile Management • • Summary of Changes Page. Submit Button © Hexaware Technologies. All rights reserved. 35 PS HCM 9.1 – Recruiting Solution Features Integrations Online Job Offers Screening and Questionnaire Enhancements Better Usability © Hexaware Technologies. All rights reserved. Microsoft Outlook Calendar PeopleSoft Profile Manager PeopleSoft Services Procurement Candidates View & Accept Job offers via Candidate Portal Knock-out Questions Improvements for Both Candidates and Resources Default Question Sets Print Job Openings and Resumes 36 PS HCM 9.1 – Career Planning Features Employee and Manager Self Service Access Personalized Resume to apply for Job Openings New Graphical Views for Career Paths Integrations • Enterprise Learning Management. • ePerformance. • Profile Manager • Recruiting Solutions © Hexaware Technologies. All rights reserved. 37 PS HCM 9.1 – Succession Planning Features Enhancements • Create Succession plans for Job Codes and People, not just for Key Positions anymore. • Integration with Profile Manager to support matching, ranking and skill gap identification. • Real-time visualisation of incumbents, successors and relevant profile data. New Features • Ability to search internal and external candidate pools. • “9-Box” (rating boxes/grid) • Self-service Succession 360 degrees Graphical View with Drag/Drop Capabilities © Hexaware Technologies. All rights reserved. 38 PS HCM 9.1 – Succession Planning Features © Hexaware Technologies. All rights reserved. 39 Requirements & Scope © Hexaware Technologies. All rights reserved. 40 Requirements • • Upgrade PeopleSoft HCM version 8.9 to 9.1 Modules included are, – – – – – – – – – Core HR Benefits North American Payroll eProfile and eProfile Manager Desktop eBenefits ePay ePerformance eCompensation eForms (Bolt on Module) • PeopleTools Upgrade from version 8.49 to 8.50 • Enhanced functionality in version 9.1 • Functional and technical enhancements © Hexaware Technologies. All rights reserved. 41 Scope Inclusion • • • • • • • • • • Perform AS-IS study of HCM 8.9 Conduct Business Fit/Gap during Assessment Phase Conduct Workshops on PeopleSoft 9.1 functionalities for current modules. Assist in Keep/Drop Decisions. Retro Fit the customizations identified Perform Data Scrambling in development environments Prepare and Perform Unit Test cases and Integration Test cases Provide Support for User Acceptance Testing Provide DBA Support for Upgrade Perform Go-Live and Post Go Live Support for 2 weeks © Hexaware Technologies. All rights reserved. 42 Scope Exclusion • Database Installation & Database Upgrade • Third Party Applications • Custom Data Migration • Data Cleansing • UAT Test cases preparations • Fixing Issues/Bugs originating in delivered code from Oracle’s PeopleSoft © Hexaware Technologies. All rights reserved. 43 Upgrade Process © Hexaware Technologies. All rights reserved. 44 Peoplesoft HCM 9.1 Upgrade Methodology Planning & Strategy Go- Live Upgraded System User Acceptance Testing Clean up Initial Move Training Fit/Gap Prototyping Testing Keep/Drop Decision Retrofit Customizations Test Moves © Hexaware Technologies. All rights reserved. 45 Upgrade Approach Technical Upgrade Initial Upgrade Upgrade Oracle Database HCM 8.9 – 9.1 Iterative Test Moves Training Strategy & Planning Analysis Customization/Configuration Design Assessment © Hexaware Technologies. All rights reserved. Setup Development & Process Change Upgrade (Initial Move) SIT /UAT Parallel Go – No Go Go Live Support & Hand Over Unit Testing Training & Testing On going 46 Project Milestones (23 Weeks) 22 Mar 10 Study/ Initiation Phase 16 Apr 10 Initial Pass Start 19 Apr 10 07 Jun 10 Development Phase HIT 04 Jun 11 18 Jun 10 21 Jun 10 SIT 05 Jul 10 02 Aug 10 10 Aug 10 13 Aug 10 UAT & Parallel Go Live Planning Go Live Support 09 Aug 10 13 Aug 10 02 July 10 30 Jul 10 27 Aug 10 End Onsite Onsite Offshore © Hexaware Technologies. All rights reserved. 47 Program & Project Management © Hexaware Technologies. All rights reserved. 48 Program and Project Management Project Steering Committee Hexaware Project Director Monthly Customer Project Director Weekly Project Lead Project Manager Daily Functional consultant Technical Consultant Upgrade Specialist Business Analysts DBA Key Users Customer onsite Team Project Manager Functional consultant Upgrade Specialist Technical Consultant DBA © Hexaware Technologies. All rights reserved. Onsite Offshore 49 Responsibility Matrix (Sample) Hexaware Customer Assessment Phase Activity PM Functional Study R Customization Study R Environment Study R Security Study R Database Study R Business Fit/Gap R Project Planning P TC FC UL TC P P FC P (100%) P PA (50%) P 100%) P P P P P (50%) PA (50%) P (100%) P P P DBA P (50%) P (100%) P (100%) P (50%) P 100%) Note – The following abbreviations are used in the responsibility matrix documented for every phase. PM Project Manager P Performs Work TC Technical Consultant PA Participate UL Upgrade Specialist R Responsible FC Functional Consultant DBA Database Administrator © Hexaware Technologies. All rights reserved. 50 Upgrade Experience © Hexaware Technologies. All rights reserved. 51 Challenges and Benefits Challenges Benefits • Retrofitting Custom eForms module which was interacting with multiple 3rd Party applications • One of the first customer on PeopleSoft HCM 9.1, thereby ensuring of support for the foreseeable future • AJAX feature of 9.1 did not work for old browsers. Were unable to update the browsers on Stores as they were running on applications which were compatible with the browser version • Server names hard coded at multiple places in the programs • Availability of Payroll users due to weekly payroll processing. They were only available for 2 days in the week © Hexaware Technologies. All rights reserved. • The Payroll processing times came down by 40% due to the new architecture • Use of the latest features / functionality available in the product • XML feature used to generate Total Rewards Statement, a saving of 50K annually. • XML feature for generating PDF paychecks and PDF W2’s 52 Thank You Presenter : Ravi Kiran (ravikirany@hexaware.com) © 2009 Hexaware Technologies Limited. All rights reserved. For internal circulation only. Neither this publication nor any part of it may be reproduced, stored in a retrieval system or transmitted in any form or in any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of Hexaware Technologies Limited. Published by Corporate Marketing & Communications © Hexaware Technologies. All rights reserved. 53 www.hexaware.com Our Core Competencies & Focus Areas BFSI Travel & Transportation Enterprise Solutions QATS © Hexaware Technologies. All rights reserved. • • • • Core banking – Core Retail Banking, Leasing, Cards, and Payments processing Capital Markets - Asset Management, Reference Data, Enterprise Data Mgmt Insurance – Life and Non-life around Policy admin, Claims, and Analytics Compliance and Risk Management – Counterparty risk models, Stress testing models, and Basel III compliance roadmap • Core expertise in critical applications like e-ticketing, passenger reservations, cargo handling, crew scheduling & aircraft maintenance, Bar Coded Boarding Passes Expertise in IBM/UNISYS Mainframe, Open Systems and Web Technologies and specialized skills in TPF, ALCS, TIP, USAS , MAPPER • • • • • One stop ERP provider : Oracle, SAP, PeopleSoft, Siebel Alliances with Oracle-PeopleSoft, SAP Specialized in HRMS, Financials, CRM, Supply Chain Shared Services Support • Comprehensive set of solutions – Consulting and Governance, ERP testing accelerators, Automated and Manual testing, TCoEs, CloudTesting, OneSource Strategic alliance with HP , Micro Focus, IBM, Oracle, Validata and SOASTA HP award: “BTO Implementation Partner of the Year” in 2006, 2008 & 2009 • • 54 Next-Gen Growth Areas • Healthcare & Lifesciences • • • Business Intelligence/ Analysis • • • Infrastructure Management Services Business Process Outsourcing © Hexaware Technologies. All rights reserved. • • • • Innovative, automated solutions/services with specialization in Regulatory Compliance (HIPAA 4010 to 5010, ICD-9 to ICD-10) and Testing Expertise in Pharma Analytics (Market Research Services and Managed Care Services) and Payer Analytics End-to-end Integrated Claims Management services Rated leading BI vendor and among the top Business Intelligence Vendors in North America and off shoring Vendors in Europe by Gartner Consulting, Implementation, Maintenance, Upgrade, Analytics, Integrated Data Factory Accelerators , Frameworks , Processes and Templates through Innovation 24/7 End User Services, World Class Tier III Datacenter, Global NOC & Global SOC dedicated to Infrastructure Services Expertise Spanning Entire IT Infrastructure Lifecycle Wholly owned BPO arm - Caliber Point Business Solutions Recognized as ‘Emerging global HRO leader’ Proven processes and delivery capability in Shared Service Center Setup and Execution, Transaction Processing for complex processes, Transition Management 55 Product Partnerships and Strategic Alliances Product Partnerships Worldwide Platinum Partnership Gold Certified Partnership Global Managed Services Provider (MSP) agreement Mainframe, Integration & Web Technologies Partner Strategic Alliances Services Partner Data Warehousing Partner Testing Services with a new cloud-based solution © Hexaware Technologies. All rights reserved. Banking Solutions Partner Integration Partner – Test Factory services for banks Data Warehousing Partner 56 Financials: Key Performance Indicators Annual revenues (FY 2010): USD 231.2 Days Sales Outstanding (DSO) at 59 days Revenues in Q4 2010: USD 65 mn Net Worth at Rs. 10,546 mn ( Rs 68 per share) Growth in Q4 2010: 11.5% sequential Cash & Cash Equivalents: Rs 32 per share Profitable and generating cash every quarter Net Cash $103.8m Solid Liquidity / Robust Financials: Net Cash & Cash Equivalents (Sep’ 10) : Rs. 4,641 mn ($ 103.8 mn) 174 active clients Shareholder Percentage Promoter 28.42% FIIs/ADR/GDR 44.54% 50 million dollar clients 6% New Business General Atlantic Chrys Capital Fidelity International 14.55% 9.86% 8.94% 94% Repeat Business Corporate/DII Indicative of the high customer satisfaction levels 14.50% Strategic Investors, General Atlantic & Chrys Capital, are represented on Hexaware Board of Directors Two of the big four auditors, Deloitte, Haskins & Sells (statutory auditor) and KPMG (internal auditor) 50 % of the Board committee comprises of independent directors heading major committees. Ranked third among 30 surveyed for adopting best corporate governance practices by medium sized family managed public limited companies © Hexaware Technologies. All rights reserved. 57 Our DNA to your Success Our Organizational Traits Right sized, Management Attention, Consultative Approach, Flexible to the Customer Requirements, Result-oriented Our Core Competency Experience in managing multiyear multi-technology engagements and currently manage mission-critical applications offshore for over 20 clients Our Key Differentiators Integrated Technology Outsourcing Solutions IP based mature Global Delivery Model Our Robust backbone World-class Infrastructure, SEI CMMi Level 5 Quality Our Best Practices Knowledge Transfer & Responsibility Transfer Methodologies, Track Record of Excellence in Service Delivery © Hexaware Technologies. All rights reserved. 58 Click to edit Master title style Thank You © Hexaware Technologies. All rights reserved. 59 www.hexaware.com