+ E-Business & EProcurement Pavel Kotyza @ VŠFS 15. 10. 2013 + Agenda B2B and B2C e-business and e-procurement typology Effective data mining as a source of relevant data about customer needs + Warm-up Questions What does it mean? B2B B2C Who wants to go home today? What does C2G mean and tell us an example + Beyond B2B and B2C B2B and B2C is not all How about G2B? P2P? All right, let’s see the complete story in e-business types -> + E-Business Types Overview + B2B Business 2 Business The Largest form of today’s commerce In this form the buyer and seller are both business entities and does not involve individual consumer. Example: www.alibaba.com + B2C Business to Customer In this e-commerce business and consumer are involved. Business sell to public typically through catalogs utilizing shopping cart software Example: www.dx.com www.amazon.com www.ebay.com www.madeinchina.com + B2G Business to Government Business delivers goods, merchandize and or services for government. Example: www.czech-point.cz Czech Post delivers post services for all Czech government institution + C2B Consumer to Business relation Also known as: Called demand collection model It enables buyers to name their own price, often binding, for a specific good or services generating demand Example: www.Fiverr.com + C2C Customer to Customer service Relation when consumer delivers good to end consumer without any business involved. eBay is not example of C2C but personal advertising on my web is C2C Example: www.craigslist.com + C2G Consumer to Government Citizen to Government Relations between citizen and government Example: Tax Form sent to Government via internet + G2B Government to Business Relation between state owned institution and business entity. Example: grants, dotations, public services http://g2b.perm.ru/ am I right? + G2C Government to Citizen This is one of the most tight relation between government and public Example: State financed portal helping citizens in solving some situations in life. + G2G Government to government Relation between two or more government Example: Schengen data exchange + And here comes the others B2E – Business to Employee B2A – Business to Administration B2R – Business to Reseller P2P – Peer to Peer M2M – Machine to Machine (Mobile 2 Mobile) + E-Procurement Value Chain Indent management Indent management is the workflow involved in the preparation of tenders. eTendering eAuctioning Vendor management Catalogue management Purchase Order Integration Order status Ship Notice eInvoicing ePayment And Contract Management