MASTER IN EUROPEAN BUSINESS (MEB) COURSE SYLLABUS MARKETING MANAGEMENT Instructors: Olga A. Tretyak, Professor and the Head of Strategic Marketing Department, National Research University Higher School of Economics, e-mail: o_tretyak@inbox.ru Vera A. Rebyazina, Senior Lecturer, Strategic Marketing Department, National Research University Higher School of Economics, e-mail: rebiazina@hse.ru Organization of the course Programs MEB (Master in European Management) Year 1st year Course status Core course Workload 4 ECTS, 30 hours of classes Prerequisites No Teaching methods Lectures, guest lecture, individual and group projects, group work and exercises, presentations, case studies, class assignments 1 Course objectives The overall objective of the course is to provide students with the basic understanding of marketing concepts and theories as Marketing Management course aims to give students the basic knowledge of the marketing discipline. The major topics of classical marketing are covered. The course intends to familiarize students with: The role and understanding of marketing Different types of markets (consumer markets – b2c, industrial markets – b2b, service markets) Market analysis including market evaluation and prognostics Strategic marketing: Segmentation, Targeting and Positioning (STP) Operational marketing: Marketing Mix o The product mix o The price mix o The distribution mix o The communication mix Marketing organization and controlling After the course the students should be able to: Understand the key marketing concepts and fields of their application Develop marketing mix for different markets (b2b, b2c, services) Apply marketing theories and approaches during class discussions and work on group projects 2 Course content Topic 1. The role and understanding of marketing Key points: Course introduction. Presentation of main course topics. Explanation of learning outcomes. Defining marketing. What is marketing / marketing process? Marketing principles Topic 2. Different types of markets (consumer markets – b2c, industrial markets – b2b, service markets). Market analysis. Key points: The marketing environment and markets B2c markets and consumer buying behavior. B2B markets and services Marketing research and marketing information systems Topic 3. Strategic marketing: Segmentation, Targeting and Positioning (STP) Key points: Marketing strategy Segmentation, Targeting and Positioning Topic 4. Operational marketing: Marketing Mix 4.1 The product mix 4.2 The price mix 4.3 The distribution mix 4.4. The communication mix Key points: The Marketing mix principle Products, services and branding decisions Price decisions Channel management and retailing Marketing communications: tools and techniques. Managing marketing communications Topic 5. Marketing organization and controlling Key points: Marketing implementation and control Marketing Metrics Topic 6. Marketing management in Emerging markets Key points: The impact of Emerging markets on marketing development Contemporary marketing practices. Principles of relational marketing. 3 Literature: Required textbooks: Other reading: 1) Marketing. Paul Baines, Chris Fill, and Kelly Page. 704 pages, Oxford University Press 2) Piercy, N. F. (2009). Market-led strategic change: Transforming the process of going to market. ELSEVIER Ltd. 3) Handbook of relationship marketing (2000) / edited by Jagdish N.Sheth and Atul Parvatiyar. Sage Publications, Inc. 4) S.L.Vargo & R.F. Lusch. Evolving to a New Dominant Logic for Marketing (2004) Journal of Marketing. Vol.68, p.1-17. 5) Morgan R.M., Hunt Sh.D. The Commitment-trust theory of Relationship marketing (1994) Journal of Marketing V.58, p. 20-38. 6) Sheth J. Impact of Emerging Markets on Marketing: Rethinking Existing Perspectives and Practices (2011) Journal of Marketing, Vol. 75, p. 166-182. 4