Course Coverage The Changes in the New Economics Transformation of Business Practices The Driving Forces of New Economy The Market Structure of New Economy The Nature of E-commerce Internet Business Model E-Marketing E-Banking Internet Auction B2B business model Internet IPR Blog & Web 2.0 The Change in the New Economy What does the new economy mean? 1980s, the service industry 1990s, the industries of technology base, fast growth, and low inflation rate The birthday of new economy—1995/08/09 The memorial day of Netscape IPO GNP growth rate—3.0% vs. 4.3%(non-agriculture sector: 1.,7% vs. 2.8%) Unemployment rate—6.6% vs. 4.8% Inflation rate—3.3% vs. 2.3% Four Dimensions of New Economy Visible dimension Borderless dimension Cyber dimension Digital technological convergence is not the sufficient condition. Dimension of high multiples The scale of arbitrage & investment High interrelatedness among above fours Inter-networking Open Network Infrastructure Protocol Open Access Two-way communications Run into the New Economy Information flow across territories Customers lead producers Create paradise against paradigm— challenge the intuition, abandon the successful burden, new business innovation Evolutionary path—invisible loyalty assets Pay attention to personal identity Infrastructural facilitators—transportation, telecommunication, finance Three Common Platforms Non-proprietary platform open access, exchangeability, transparency Scope and leveragability derived from compatibility Spontaneous extended order English language penetrates 70% data stored by English, 80% information communicated by English US $ currency—a trusty media for valuation US stock markets—free areas of international trade; the attractor and buffer controller of global capitals The Prosperity of New Economy Stock market Venture capitals/capitalists IPO (initial public offering) options Flexibility of labor market Operability of M & A High speed of Technological changes Continuous competition and capital investment Technology marries finance From the era of telephone into of media Irrational exuberance? High risk, high return, high expectation Technological transition cycle Is There a New Economy? Our economy is changing everyday, and in the sense it is always “new.” The deeper question is whether there has been a profound and fundamental alteration in the way our economy works that creates discontinuity from the past. (NO! answered by Alan Greenspan) The effects of human psychology Expectation, confidence and commitment of the future guide human actions now In the period of prosperity—a virtuous cycle In the period of recession—a vicious cycle Is There a New Economy? The productivity of employee had increased continuously. The inflation rate and unemployment rate had fallen for an unexpected period However, a harbinger of a new economy or just a hyped-up version of the old? This question will be answered only with the inexorable passage of time. Migration from Marketplace to Marketspace E-business revolution From data collection, transaction arrangement, and relation delineation To leveraging influence, insight, imagination and fees From bricks-and-mortar to click-andmortar Clicks & bricks Internet extension Merrill Lynch, Charles Schwab, Toys ‘R’ Us, Wal-Mart, B&N bookstore, etc. Amazon + Toys ‘R’ Us—combination into the whole product, & complete service Integration between virtual clicks and supporting bricks Dinners by parcel post? E.g., Webvan, HomeGrocer Survivability? Sustainability? Defining E-business Marketing, buying, selling, servicing, and paying for products, services, and information across (nonproprietary) network linkage an enterprise and its prospects, customers, agents, suppliers, competitors, allies, and complementors. Broadly encompassing the interactions of B2B, B2C, C2C, and B2E, etc. Motivations for e-Business Evolution Huge growth in e-business Easy to access to Internet Non-proprietary standard—TCP/IP, WWW/HTML, etc. Big potential By OECD, US$ 1 trillion after 2005 for EC By IDC, US$ 774 billion after 2002 for EC By III of Taiwan, NT$51.03 billion after 2005 for Taiwan B2C scale; NT$6217.8 billion for B2B scale Growth in Dot-Coms Valuation in May 2000 / IPO E*trade—6,124% eBay—34,333% Yahoo!—228,667% Preview Travel—2,133% iVillage—267% Amazon—35,600% Transition into dot-com Reuters—55% within a month 2004 Taiwan E-Commerce Profile 2005 Taiwan E-Commerce Profile Some Interesting Phenomena 50% revenue from investment of Internet Infrastructure and application enabler of Internet Much attention on dis-intermediation, however, 20% revenue flows into new emergent intermediaries, such as intelligent search agents, specialist agents Most attention on B2C, however, most dollar on B2B 1/3 revenue of the new economy captured by ecommerce, while 2/3 of e-commerce captured by Internet companies invested on intermediation enablers Some Interesting Phenomena 90% of Fortune 500 firms have Web sites, but 5% of those sites make profits Most web sites of Internet companies fail to attract customers continuously Electronic-oriented, networked firm is just the necessary condition for survival Distorted Market Signals Attracting the base of customers by heavy discounts rather than true costs Click-through is not the same as cash Booming by the curiosity rather than utility Revenue inflow from stocks rather prices Enjoying subsidized inputs Masking true costs but transferring them to shareholders Understatement of the need of capital for asset building The Illusion of Prosperity Dot-Coms multiplied so rapidly because of Every low barriers to entry Raising capital without having to demonstrate performance and viability. Just going through a period of transition Return to the fundamentals eventually A Return to Fundamentals (by Michael Porter) Industry structure Five/six forces analysis Competitors/complementarities Customers Suppliers Substitutes Entrants Sustainable competitive advantage Operational effectiveness Strategic positioning Strategic Imperatives for eBusiness For dot-coms Benefiting from meeting/creating the customer value—a valuable value-proposition Real differentiation Establishing proprietary assets Segmentation and trade-off between niches For incumbents Existed valuable assets incorporated with Internet technology for distinctiveness The Waves of E-business Pioneers—Cisco, Netscape, Dell, Ernst & Young, Quicken, etc. The second wave Realistic operation, and valuation One or two dot-coms gain success in each sector, while the rest struggle to survive Best integration between place and space Distinctions between B2B, B2C, C2C, etc., disappear Combine mobility, AAA (anything, anytime, anywhere) Basic principles of economics still be alive, but the operation context had been changed Only user paranoids survive!