Soarian® Communication and Promotion Toolkit Suggested Marketing Language 1) Siemens Healthcare Company Backgrounder The Siemens Healthcare Sector is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 48,000 employees worldwide and operates around the world. In fiscal year 2011 (to September 30), the Sector posted revenue of 12.5 billion euros and profit of around 1.3 billion euros. For further information please visit: www.siemens.com/healthcare. 2) Product and Solution Overviews Soarian® Enterprise Every day the healthcare system becomes more complex and difficult to navigate. Providers like you need a way to connect it all, and that's what Soarian does. It builds connections. Embedded business intelligence connects executives to analytics so they can anticipate and adapt to change. Contract-driven processing connects each part of the revenue cycle for seamless financial performance. Integrated clinical workflow connects clinicians to patient data and to one another, helping foster collaboration and deliver patient-centric care. It all comes together in contemporary system architecture; so more people in more places can connect with Soarian. These connections help improve every part of the care process, which means healthier patients and more efficient providers. Soarian includes an embedded business intelligence that connects executives to analytics so they can anticipate and adapt to change. Soarian unites each part of the revenue cycle for seamless financial performance by using contract-driven processing. Soarian helps foster collaboration by connecting clinicians to patient data, and to one another, with a clinical workflow. Soarian comes together in contemporary system architecture, so more people in more places can connect with Soarian. Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 1 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit Soarian Clinicals Every day, the care continuum becomes more complex, and the coordination of care delivery becomes more difficult. Providers like you need a way to connect it all. And that's what Soarian does. It builds connections. An integrated workflow connects clinicians to patient data and to one another, helping foster collaboration and deliver patient-centric care. Analytics measure performance, so providers can connect current efforts with future improvements. And an adaptable design connects it all, allowing organizations to respond to change in today’s dynamic clinical environment. It comes together in contemporary system architecture; so more people in more places can connect with Soarian. Which can lead to healthier patients and more efficient providers. Soarian Clinicals is designed to help healthcare organizations foster effective communication and collaboration that brings about sustainable improvements in the quality and efficiency of care delivery Soarian Clinicals embedded workflow helps synchronize clinical activities, supporting greater transparency, accountability and adherence to best practice. Overall, it facilitates effective interdisciplinary communication for complex care coordination. Analytics helps to monitor organizational performance, measure progress and identify opportunities for further improvement Adaptable system design enables organizations to tailor the system and reporting to meet the unique needs of specialized clinical workflows. Soarian Revenue Cycle Management Every day, healthcare’s regulatory and reimbursement environment becomes more complex and difficult to navigate. Providers like you need a way to connect it all. That's what Soarian does. It builds connections. Rules-driven workflow connects the entire revenue cycle for seamless financial performance. An embedded contract engine adapts to emerging payment models, so providers can stay connected to a changing market place. And a comprehensive system connects it all, lowering the cost of ownership by reducing the need for multiple applications. It comes together in contemporary system architecture; so more people in more places can connect with Soarian. These connections help improve every part of the care process, which means healthier patients and a healthier bottom line. The embedded rules driven workflow design automates claim creation, validates data capture. Accurate data capture works to extend accountability and adherence to best practices across revenue cycle process Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 2 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit The embedded contract engine works with current payment models and adapts to support emerging payment models Soarian Revenue Cycle is a comprehensive system that reduces the need for disparate surround applications, improving the total cost of ownership. Soarian supports orchestration of all activities from patient identification and scheduling to financial clearance and patient intake. For more information about Soarian, please visit our Website: http://www.siemenssoarian.com/ Siemens Pharmacy Siemens Pharmacy is designed by pharmacists to streamline medication distribution and the pharmacy’s clinical and management functions. It helps providers streamline and track the medication-use process, and support related quality assurance initiatives. Siemens Pharmacy is designed to enable healthcare organizations to meet and exceed their goals of maximizing pharmacy resources, improving departmental workflow, and supporting their patient safety initiatives. Med Administration Check™ Med Administration Check helps support hospital patient safety initiatives for positive patient identification and enables nurses to document medication administration using bar-code technology. Med Administration Check was designed by nurses and pharmacists to support and improve nursing medication administration workflow, with online, point-of-care information technology that helps reduce human error. The solution helps the clinician verify the “rights” of administration: right patient, right drug, right time, right dose, and right route, and facilitates the right documentation. Soarian Critical Care Soarian Critical Care extends Soarian to the Intensive Care setting. It enables dynamic critical care data management with medical device integration and support for the complex flowsheet charting into the enterprise patient record. Care providers will have an integrated view of the full clinical record right at the bedside. Central and point-of-care charting enables nurses and physicians to complete their work where it is most convenient. Soarian Emergency Department Soarian ED provides the Emergency Department staff advanced tools to help improve efficiency and streamline workflow. The solution uses the same patient database, the same workflow engine, and other components built into Soarian Clinicals. The result is an enterprise-wide view of the patient. The data are captured once and reused wherever it is needed – not only in the ED department. Soarian ED includes an electronic tracking board that enables the clinician to Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 3 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit follow their patient’s progress through the department. It provides tools to the care team to assist them in managing and prioritizing the care of their patients. Soarian Enterprise Document Management Soarian Enterprise Document Management (Soarian EDM) transforms your documents from paper into a digital, virtual world. Universal access to clinical, financial, and administrative reports and documents is simplified through an efficient, web-based solution allowing access from wherever end users can gain access. Soarian EDM provides a broad spectrum of solutions that includes document imaging capture and archiving and workflow features that manage the flow of documents throughout the healthcare enterprise, including those required by physicians for completion of the legal health record. Soarian Agile Implementation Methodology (AIM) The Soarian solution has been engineered with a deliberate focus on implementability, which is inherent in the overall product design. Siemens goal is to dramatically reduce the overall workeffort by deploying a product designed for workflow with patented innovation in implementation tools and approach. The Soarian Agile Implementation Methodology (Soarian AIM) is based on an innovative deliverables-based framework that organizes work in a structured, simple way within a pre-loaded environment, it is designed to help accelerate customers’ path to meaningful outcomes in less time, and at lower costs. Siemens Healthcare Private Cloud Note: The Siemens Healthcare private cloud messaging applies to customers who have purchased Soarian with remote hosting capability Siemens, one of the most trusted names in healthcare technology around the world, has been securely providing private cloud computing services to the healthcare industry for more than 40 years. The Siemens Healthcare Private Cloud is one of the most modern, most effective, and easiest to implement delivery models we offer. Our private healthcare network, medical-grade infrastructure, and highly-qualified personnel provide our nearly 1,000 healthcare customers with the highest possible levels of security, availability, and performance. The Siemens infrastructure for cloud computing services is truly medical-grade, providing the comprehensive healthcare IT foundation needed to maximize functionality, add value to existing IT investments, and provide the cornerstone for future IT enhancements. The Siemens Healthcare Private Cloud further enhances our services while increasing overall agility, speed-to value, and quality. Our Cloud has the elasticity to provide hardware resources on demand. This includes storage, CPU, memory, and network bandwidth. Automated optimizations are driven by Service Level Agreements, and increased remote access and authentication options will significantly improve mobility. With the Siemens Healthcare Private Cloud, you have a trusted partner with the proven security policies, technology, and resources to handle your highly sensitive Protected Health Information. Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 4 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit 3. How Soarian Meets Your Key Business Drivers Soarian helps organizations to proactively address current issues such as patient safety initiatives, regulatory compliance, and meaningful use criteria - and respond more flexibly to changes in healthcare as they arise. The Table below shows how Soarian combined with other components of the Siemens broad IT portfolio can help organizations address their key business drivers. Business Objectives Improve Coordination of Care Address Patient Safety Initiatives Address Medication Safety Initiatives Meet Regulatory and Industry Initiatives Establish an Electronic Health Record Soarian® Solution Attributes With an industry-leading workflow engine that pushes multiple tasks to multiple people – across care settings, departments, and disciplines – Soarian helps coordinate teamwork among clinicians. Because Soarian proactively identifies patient risk factors, provides point of care clinical decision support, and escalates potential delays and adverse events, the system helps clinicians improve the delivery of healthcare services. The Siemens medication management solution provides innovative tools for helping hospitals address a full range of medication safety requirements – from helping clinicians to identify possible drug therapy conflicts, to safeguarding medication administration, to facilitating medication reconciliation. Soarian Clinicals helps organizations to proactively address regulatory compliance, and meaningful use criteria. Soarian Clinicals delivers model workflows such as patient fall risk and infection control that are designed to help you address quality metrics such as CMS, the Joint Commission, and “meaningful use” measures. There are currently more than 300 workflows live across more than 50 Soarian Clinicals customer sites worldwide. Soarian is a key component in the execution of your EHR strategy. It offers key electronic health record capabilities such as comprehensive view of patient information, computerized physician order entry (CPOE), clinical decision support, clinical reporting and medication management to help you achieve meaningful use of a certified Electronic Health Record. Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 5 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit Business Objectives Meet Meaningful Use Requirements Soarian® Solution Attributes With a combination of advanced features, workflows, interoperability, and decision support/analytics, Siemens enables you to achieve “Meaningful Use” under ARRA provisions. Soarian is a certified electronic health record (EHR) system, supporting healthcare provider's attestation of Meaningful Use. Soarian Clinicals version 3.2 (EHR 2010) achieved Complete EHR ONC-ATCB 2011/2012* certification on October 29, 2010. *The Siemens Complete and Modular EHRs are 2011/2012 compliant and have been certified by the Certification Commission for Health Information Technology (CCHIT®), an ONC-ATCB, in accordance with the applicable certification criteria for Hospitals adopted by the Secretary of Health and Human Services. These certifications do not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments. For a comprehensive listing of the Siemens applications tested for the Complete and Modular EHR certifications, and other details on the certification, please go to www.siemens.com/arrahitech. Support Continuous Quality Improvement Timely, Efficient, Cost Effective Care Promote Widespread System Adoption Soarian’s unique workflow technology solution enables your organization to design streamlined workflows, synchronize work across the organization, analyze the outcomes of implemented processes, and adapt those processes for continuous improvement. Through its advanced workflow architecture, Soarian helps the care team dynamically delegate and manage activities. By optimally scheduling tasks and resources, the system reduces the time it takes to complete tasks, tracks resources consumed, and increases patient throughput. Siemens understands the dynamic nature of the physician and nursing environments and has designed Soarian to be easily adaptable to their challenges. Soarian is simple to use –clinicians are not more than a few clicks away from the information they need. System tools such as role-based views of information, actionable worklists, plans of care, and clinical summary help clinicians with decision making by presenting the right information to the right person at the right time. Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 6 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit Business Objectives Manage and Measure Performance Optimize your Revenue Cycle Workflow Foster Effective Communication and Collaboration Promote Evidence-based Decision Making Implementation Speed to Value Soarian® Solution Attributes With Soarian, monitoring is built in instead of bolted on. Because Soarian’s analysis tools are embedded, organizations can make continuous workflow improvements, easily track key performance indicators, and rapidly see which processes are working and which need to be modified. Functional metrics and key performance indicators can reveal root causes, correlations, or impact—such as where patients are kept waiting, which best practices are being followed and which are not, and track core measure performance. Soarian is engineered to help make your enterprise efficient. It includes intelligent process management features such as workflows, worklists, embedded payer rules, and an integrated contract engine, which work together to proactively promote clean claims generation from the moment the encounter is created. Soarian is designed to help clinicians make care process decisions as opposed to traditionally documenting care. The embedded workflow engine within Soarian provides an innovative tool that facilitates interdisciplinary connectivity, collaboration, and accountability. Soarian pushes tasks to worklists, presents clinicians with notifications of changes in the patient condition, sends reminders for next steps in the care process, and escalates incomplete or delayed processes to help the clinician improve patient care. It will empower caregivers to design, coordinate, streamline, and adapt the patient’s plan of care in line with organization and regulatory demands. Soarian’s Knowledge Management infrastructure empowers the care team to practice more informed medicine by making evidence-based content accessible and usable at the point of care. Organizations can promote best practice standards necessary for quality, efficiency, and patient-centered care. Soarian’s key implementation innovations (such as a working starter model) and implementation toolkit enables customers to quickly and efficiently install the new system with automation of key reference files, data conversions, and deployment of model interfaces, helping you accelerate your path to meaningful use. Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 7 of 8 Effective Date 6/2012 Confidential Soarian® Communication and Promotion Toolkit Business Objectives Delivered on “Services Oriented Architecture” Soarian® Solution Attributes Soarian was built from the ground up on a Service Oriented Architecture (SOA) -which sets Soarian apart among other healthcare information systems. SOA is a leading-edge technical architecture which is widely recognized as the “next generation” solution with a significant future life expectancy. You can expect to: o o o Adapt to change with agility. Access, analyze, and apply information from disparate clinical and financial management resources. Deliver evidence-based medicine and personalized healthcare. Soarian® Communication and Promotion Toolkit – Suggested Marketing Language www.usa.siemens.com/soariancommunicationstoolkit A9116-11500-E1-4A00c © 2012 Siemens Medical Solutions USA, Inc. All rights reserved. Page 8 of 8 Effective Date 6/2012 Confidential