CLASS: B.B.A. 10A/110 St. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI – 620 002 SEMESTER EXAMINATIONS – APRIL 2010 TIME: 3 Hrs. MAXIMUM MARKS: 100 SEM SET PAPER CODE TITLE OF THE PAPER II 2009 08UBU230203 MANAGEMENT PRINCIPLES SECTION – A Answer all the questions: Choose the correct answer: 1. The father of scientific management is a) Elton Mayo c) F.W. Taylor 20 x 1 = 20 b) d) Koonz O Donnel Moony 2. A strategy formulated basically to meet the challenges of special circumstances is a) Single use plan b) Repeated use plan c) Long range plan d) Operational plan 3. Everything that goes to increase importance of role of subordinates. a) Centralisation b) Decentralisation c) Automation d) Departmentation 4. Harmony and unification of efforts is established in industry by a) Co-operation b) Execution c) Standardization d) Co-ordination 5. The planned and systematic assessment of work force periodically by people is a) Net work analysis b) Logistic system c) Personal observation d) Internal audit Fill in the blanks: 6. The modern management principles are the contribution of ________. 7. Planning is looking ________ and controlling is looking back. 8. A system of co-operative activities of two or more persons is called ________. 9. ________ a management consultant, made contribution to span of supervision. 10. ________ is a financial plan for a definite period of time based on estimates of expenditure. State True or False: 11. Management is a continuous, lively and fact developing discipline. 12. Planning in the result envisaged, the line of action to be followed and the stages to go through the methods to use. 13. Staff refers to those elements which have responsibility and authority for providing executor service to line in attainment of objectives. 14. Formal communication is twisted and colored while transferred from one person to another person. 15. Cybernetics is the science of communication and controlling complex man-machine system. Match the following: 16. Therblig - a) Relationship behaviour 17. Future business environment - b) Gilbreth 18. Scalar organization - c) Premises 19. Paternalistic leader - d) Control aid 20. MBWA - e) Superior subordinate relationship SECTION – B Answer all the questions: 21. a. 5 x 4 = 20 Explain the nature of management. Discuss whether it is science or an art. OR 22. b. Differentiate management from administration. a. Briefly explain the classification of planning premises. OR 23. b. “Planning involves a choice between alternative courses of action”. Comment. a. Define committee form of organization and state the reasons for the widespread use of committees. OR 24. b. Discuss different sources of power to the executives of an organisation. a. Explain the basic principle of managerial efforts for guiding and inspiring subordinates. OR 25. b. Discuss the techniques of co-ordination widely used by modern management. a. Define the steps involved in the process of effective control. OR b. Briefly explain the modern techniques of control in large organisations. SECTION – C Answer any FOUR questions: 4 x 15 = 60 26. Enumerate the contributions of scientific management for the development of floor level management. 27. Examine the limitations of organizational planning and list out the measures to overcome the limitations. 28. Compare and contrast the classical theory and neo-classical theory of organization. 29. “Co-ordination is the orderly arrangement of groups to provide unity of action in pursuit of a common purpose”. Substantiate. 30. Illustrate the relative merits and demerits of budgets as a tool of managerial control. **************