Chapter 1
Introducing Organizational Behavior
I.
Introduction
[This section provided in class] Organizational Behavior – a ____________________
that investigates the impact that individuals, groups, and structure have on
____________________ within organizations for the purpose of applying such
knowledge toward improving an organization’s ____________________.
II.
III.
A.
Field of Study -
B.
Behavior -
C.
Effectiveness -
Scientific Foundations of Organizational Behavior
A.
Interdisciplinary -
B.
Use of Scientific Methods –
C.
Focus on Application –
D.
Contingency Thinking –
Organizational Behavior in a Changing World (Shifting Paradigms)
The environment of ____________________ in which we now live and work calls for
lots of ____________________ and ____________________ ____________________.
IV.
Organizations as Work Settings / Management and Leadership
A.
Organization –
B.
Organizational Culture –
C.
Open Systems –
D.
The Management Process
1.
2.
3.
4.
E.
Managerial Roles (Mintzberg)
1.
2.
3.
F.
Managerial Skills (Katz)
1.
2.
3.
G.
V.
Ethical Management and Leadership
1.
Moral Manager -
2.
Ethics Mindfulness -
Learning About Organizational Behavior
Lifelong Learning -