CLASS: B.Com.
13N/166
St. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI – 620 002
SEMESTER EXAMINATIONS – NOVEMBER 2013
TIME: 3 Hrs.
MAXIMUM MARKS: 100
SEM
SET
PAPER CODE
TITLE OF THE PAPER
V
2011
11UCO530211
BUSINESS MANAGEMENT
SECTION – A
Answer all the questions:
20 x 1 = 20
Choose the correct answer:
1. Management is
a) An art
b) Science
c) Art and Science
d) None
2. The Father of Scientific Management.
a) Henry Fayol
b) Fredric Taylor
c) Elton Mayo
d) Peter Drucker
3. The process of dividing the work in an organization into various units is called
a) Centralization
b) Decentralization
c) Delegation
d) Departmentation
4. Food is the
a) Primary need
b) Secondary need
c) Security need
d) Self esteem need
5. The leader who considers the opinions of other members is
a) Autocratic
b) Democratic
c) Paternalistic
d) Free-rein
Fill in the blanks:
6.
When an employee takes command from one superior, it is called ________ command.
7.
The experiment of illumination is made by _______.
8.
The management functions of a public limited company carried out by the _______.
9.
The author of “Human Motivation” _______.
10.
The Latin word Communis means _______.
State True or False:
11. Managers are the decision makers who fall in the top level management.
12.
Human values are the cone of ethical behavior.
13.
Operational plannings are meant for short term period.
14.
Human needs are very limited.
15.
Personal qualities make an individual a leader.
Answer in one or two sentences:
16. What does Esprit de corps means?
17.
What are the 3 different levels of management?
18.
Expand – POSDCORB.
19.
What is the Latin term for the word motivation?
20.
Which types of leadership is known as free rein?
SECTION – B
Answer all the questions:
21. a. Define Management and explain it’s features.
5 x 7 = 35
OR
22.
b.
“Is management a profession”? Disucss.
a.
Explain the steps involved in planning.
OR
23.
b.
Explain the factors to be considered in Decision making.
a.
Define organizing and explain the process involved in organization.
OR
24.
b.
Distinguish between delegation and decentralization.
a.
State the importance of motivation.
OR
25.
b.
Differentiate Theory X from Theory Y.
a.
Define leadership and list out different qualities for a successful leader.
OR
b.
Define Communication and explain the features of effective communication.
SECTION – C
Answer any THREE questions:
26. Enumerate the contribution of Henry Fayol.
3 x 15 = 45
27.
Explain the nature of process of planning.
28.
Explain the bases for departmentation with examples.
29.
Critically examine the Maslow theory of motivation.
30.
Define leadership. Explain the nature, importance and function of a leader.
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