MODULE SPECIFICATION Name of Module Parent School/Dept Programme(s) where module is offered Status (core, option, free choice) FHEQ 7 Level Term taught Operations Management TBE Master of Business Administration Compulsory Unit Value TBE 15 Pre-Requisite Modules or Qualifications Module TBE Code Applicable From None Module TBE coordinator TBE Educational Aims of the Module This module aims to provide in depth understanding of the relationship between operations management and business strategy in the creation of market competitive capacities in the manufacturing and service sectors. It will explore how the effectiveness of an operations department depends very much on its ability to apply the strategic direction decided upon for the whole of the organisation, into realistic and applicable tactics. It will explore contemporary Operations concepts and practices in the business environment and will examine the management of Supply Chains in a commercial setting. Module Outline/Syllabus Operations Management – a Supply Chain Perspective Supply Chain Relationships / Purchasing Management Strategies for Operations Process choice / Scope of Operations Process Development (Process Design and Implementation) Planning and Control Materials Management Managing Resources and Capacity Type Lectures Seminars Student Engagement Hours Number per Term Duration 10 2 hours 10 1 hour Total Time 20 hours 10 hours Total Guided/Independent Learning Hours 120 hours Total Contact Hours 30 hours Total Engagement Hours 150 hours Type Written Examination Written Report Group Presentation and discussion Assessment Method Summary Duration / Number Required Weighting Length 1 3 hours 60% 1 2000 20% words 1 20 minutes 20% Timing/Submission Deadline End of Term TBE TBE Intended Learning Outcomes: Module Outcomes Teaching and Learning Strategy: 1. Critically evaluate the significance of operations management in creating competitive advantage 2. Evaluate and develop critiques of the significant factors that enable companies to win business with its products and services in the marketplace 3. Critically evaluate and apply the criteria for choosing processes appropriate to meet the market requirements 4. Systematically understand the choices needed to develop and implement the processes required to meet the organisation’s strategic direction 5. Demonstrate a comprehensive understanding of how operations should adapt processes and capacity to interpret changes in the environment/ markets/ products → 1. Lectures emphasise conceptual/ analytical frameworks (ILO: 1-5) 2. Seminars and workshops focus on discussion and application. They will evaluate case study materials relating to operations issues in the business and public environment.(ILO: 1-5) 3. Students will also be required to work in groups and present an investigation into the theoretical framework of Operations Management.(ILO: 4,5) 4. Students will be required to submit an individual report/evaluation of Operations Strategies in companies/industry sectors (ILO: 2,3,4,5) 5. Visiting speakers from both industry and academe will be an important part of the module.(ILO: 1-5) Assessment Strategy → 1. Written Report (ILO:1-5) 2. Written Examinations (ILO:1-5) 3. Group Presentation (ILO:5) Practical Skills Teaching and Learning Strategy: 1. Evaluate and apply appropriate techniques for managing operations 2. Interpret and theoretically apply performance objectives to operations strategy 3. Design a strategic process that can be applied in an operations management setting 1. Lectures (PS: 1,2) 2. Seminars (PS: 1-3) 3. Group presentations and discussion (PS: 1,2) 4. Set report and guided study (PS: 1-3) → Assessment Strategy → 1. Written report (PS: 1-3) 2. Written examinations (PS: 1,2) 3. Group presentation (PS: 1,2) Transferable Skills Teaching and Learning Strategy: 1. 2. 3. 4. 5. 1. Seminars (TS: 1,2,5) 2. Group Presentations and discussions (TS: 2,4,5) 3. Set report and guided study(TS: 1-4) Analytical skills Critical thinking skills Report writing skills Research skills Interpersonal, team working and negotiating skills → Assessment Strategy → 1. Written report (TS: 1-4) 2. Written examination (TS: 1,2,4) 3. Group presentation (TS: 1,2,4,5) Key Texts and/or other learning materials Krajewski, L., Ritzman, L. and Malhotra, M. (2012) Operations Management, 10th Edition, Pearson Slack, M., Brandon-Jones, A., Johnston, R., (2013) Operations Management, 7th Edition, Pearson Supplementary Material Slack, N., Chambers, S., Johnson, R. and Betts, A. (2012) Operations and Process Management, 3rd Edition, Pearson Bicheno, J. and Holweg, M. (2009) The Lean Toolbox: The Essential Guide to Lean Transformation, 4th Edition, PICSIE. Brown, S., Lamming, R., Bessant, J. and Jones, P. (2012) Strategic Operations Management, 3rd Edition, Routledge Christopher, M. (2011) Logistics and Supply Chain Management, 4th Edition, FT Prentice Hall Heizer, J., Render, B., (2013) Operations Management, 11th Edition, Pearson Jones, P., Robinson, P., (2012) Operations Management, Oxford University Press The Institute of Operations Management https://www.iomnet.org.uk/ Journal of Operations Management http://www.journals.elsevier.com/journal-of-operations-management/ International Journal of Business Research and Management http://www.cscjournals.org/csc/journals/IJBRM/description.php?JCode=IJBRM Oxford University Press – Operations Management Resources http://global.oup.com/uk/orc/busecon/business/jones_robinson/ Please note: This specification provides a concise summary of the main features of the module and the learning outcomes that a typical student might reasonably be expected to achieve and demonstrate if he/she takes full advantage of the learning opportunities that are provided. More detailed information on the learning outcomes, content and teaching, learning and assessment methods of each module and programme can be found in the departmental or programme handbook. The accuracy of the information contained in this document is reviewed annually by the University of Buckingham and may be checked by the Quality Assurance Agency. Date of Production Date approved by School Learning and Teaching Committee Date approved by School Board of Study Date approved by University Learning and Teaching Committee Date of Annual Review