Chapter 1: Introducing Resourcing and Talent Management

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Chapter 1: Introducing Resourcing and Talent Management
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Introduction
Learning outcomes
Resourcing and talent management
Decision making and evaluation
Adding value
Operations and strategy
Integration with other P&D activities
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Chapter 2: Employment Markets
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Introduction
Learning outcomes
Employment market conditions
The UK employment market
Attitudes to work
Introducing employment regulation
Regulation and resourcing and talent management
Debates about employment regulation
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Chapter 3: Flexibility
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Introduction
Learning outcomes
Defining flexibility
Reasons for increased flexible working
Functional flexibility
Numerical flexibility
Temporal flexibility
Outsourcing
Criticisms of flexibility
Employability and mutual flexibility
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Chapter 4: Fairness and Diversity
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Introduction
Learning outcomes
Discrimination at work
Tackling inequality and promoting diversity
Discrimination law
Cultural diversity
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Chapter 5: Human Resource Planning
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Introduction
Learning outcomes
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A note on terminology
Stages in traditional human resource planning
Forecasting future demand for human resourcing
Forecasting internal supply
Forecasting external supply
IT applications
The use of HR planning in practice
The case against HR planning
The case for HR planning
Adapting traditional HR planning
HR planning in an international context
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Chapter 6: Job Analysis and Job Design
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Introduction
Learning outcomes
Managing vacancy scenarios
Job analysis
Problems with the job analysis approach
Competency frameworks
Job design
Job sculpting
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Chapter 7: Recruitment Advertising
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Introduction
Learning outcomes
Defining recruitment
Internal recruitment
External recruitment
Advertising in the printed media
Style and wording
Online recruitment
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Chapter 8: Alternative Recruitment Methods
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Introduction
Learning outcomes
Informal approaches
Using agents in the recruitment process
Education liaison
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Chapter 9: Employer Branding
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Introduction
Learning outcomes
Brands and brand management
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Defining employer branding
The benefits of employer branding
Employer branding exercises
Debates about employer branding
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Chapter 10: Selection: The Classic Trio
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Introduction
Learning outcomes
Research in employee selection
Application forms
Short-listing
Online sifting
Problems with interviews
The survival of the traditional interview
Varieties of interview format
Varieties of interview question
Structuring interviews
Preparing for interviews
Telephone interviewing
Employment references
Criminal record checks
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Chapter 11: Advanced Methods of Employee Selection
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Introduction
Learning outcomes
Biodata
Ability testing
Personality testing
Professional issues in the use of selection tests
Assessment centres
Contemporary developments in selection
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Chapter 12: The New Employee
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Introduction
Learning outcomes
Contracts of employment
Specific contractual terms
National variations
The psychological contract
Induction
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Chapter 13: Succession Planning
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Introduction
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Learning outcomes
What is succession planning
Traditional approaches
Contemporary approaches
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Chapter 14: Measuring and Analysing Employee Turnover
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Introduction
Learning outcomes
Defining voluntary turnover
Does turnover matter?
Measuring turnover
Costing turnover
Benchmarking turnover
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Chapter 15: Improving Employee Retention
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Introduction
Learning outcomes
Reasons for leaving
Exit routes
Diagnostic tools
Reducing turnover
Employee retention and reward
Employee retention and developmental opportunities
Employee retention and effective line management
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Chapter 16: Retirements
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Introduction
Learning outcomes
Population ageing
Employing older workers
Pension issues
Age discrimination law
Early retirement
Preparing employees for retirement
Post-retirement contact
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Chapter 17: Managing Redundancy
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Introduction
Learning outcomes
Introduction to the law of unfair dismissal
Fair and unfair reasons
Reasonableness
Misconduct and poor performance
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Ill-health dismissals
Documentation
Notice periods
Unfair dismissal claims
Qualifications and remedies
Wrongful dismissal
Best practice
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Chapter 18: Dismissals
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Introduction
Learning outcomes
Defining redundancy
Avoiding redundancies
Selecting people for redundancy
Providing help for redundant employees
Redundancy payments
Managing the survivors
Other legal issues
Individual cases
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Chapter 19: Resourcing and Talent Management Strategies
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Introduction
Learning outcomes
Taking a strategic approach
Aligning HR practices with business strategy
Alternative views of the HR-business strategy link
Competing in the labour market
Queen bee resourcing strategies
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Chapter 20: Future Developments and Debates
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Introduction
Learning outcomes
Debates about the future of work
Emotional intelligence
Knowledge management
Work-life balance
Scenario planning
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