Marketing

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INTERNATIONAL UNIVERSITY COLLEGE

CARDIFF METROPOLITAN UNIVERSITY

MBA 7003: Marketing

Module handbook

Prof. Vesselin Blagoev, PhD (module leader)

Prof. Stanislav Ivanov, PhD

2014-2015

International University College

Cardiff Metropolitan University

Programme: MBA

Module: MBA 7003 Marketing

Lecturers: Vesselin Blagoev, Stanislav Ivanov

Module assessment:

Assignment – 50%

Written exam – 50%

Assignment brief included at the end of this file.

Literature:

Aaker, D., (2010), Marketing Research, 10 th Ed International Student Version, Wiley

Aaker, D., (2010), Strategic Marketing Management: Global Perspectives, Wiley

Armstrong, G., Kotler, P., Harker, M., Brennan, R., (2012), Marketing: An Introduction 2/E, Pearson

Baines, P. & Fill, C.(2014). Marketing, (3 rd .ed), Oxford University Press

Blythe, J., (2014), Principles and Practice of Marketing, (3 rd ed), Sage

Blythe, J., (2012), Essentials of Marketing, Pearson

Bradley, N., (2010), Marketing Research: tools & techniques, Oxford University Press

Brennan. R., Canning, L. & McDowell, R. (2014). Business-to-Business Marketing, (3 rd ed.), London, Sage

Chaffey, D., Ellis-Chadwick, F.,(2012), Digital Marketing: Strategy, Implementation & Practice, 5/E, Pearson

DePelsemaker, P., Kenhove, P., Janssens, W., Wijnen, K., (2008), Marketing research with SPSS, FT Prentice Hall

Doole, I., Lowe, R., (2012), International Marketing Strategy, Cengage Learning,Keegan

Hastings, G. & Domegan, C.(2014). Social Marketing from Tunes and Symphonies, (2 nd .ed), Routledge

Hollensen, S. Essentials of Global Marketing, Financial Times Press, London (current edition)

Hollensen, S. Global Marketing, Financial Times Press, London (current edition)

Hooley, G., Piercy, N.F., Nicolaud, B., (2012), Marketing Strategy & Competitive Positioning 5 th Ed, FT Prentice Hall

Kotler, P. & Armstrong, G.(2014). Principles of Marketing, (15 th ed), Pearson

Lamb, C.W., Hair, J.F., McDaniel, C., (2012), Essentials of Marketing, Cengage Learning

Lee, K., & Carter, S., (2012), Global Marketing Management, Oxford

McDaniel, C. J.r., Gates, R., (2012), Marketing Research 9 th Ed International Student Version, Wiley

McDonald, M. & Kolsaker, A. (2014). MBA Marketing, Basingstoke, Palgrave Macmillan

McDonald, M., (2011), Marketing Plans- How To Prepare Them, How To Use Them, Wiley

Ryan, D. (2014). The Best Digital Marketing, (3 rd .ed), Kogan Page

Solomon, M., (2012), Consumer Behavior: Global Edition, 10/E, Pearson

Wilson, M.S., Gilligan, C., (2005), Strategic Marketing Management, CIM/Elsevier

Wood, M.B., (2010), Essential Guide to Marketing Planning, FT Prentice Hall

Благоев, В.(2014). Новият маркетинг, (1 st ed.), Zangador

Journals: Journal of Marketing, Journal of Consumer Research, Journal of Marketing Research, Journal of International

Marketing, etc.

Topics:

1.

The marketing concept: theories and concepts, planning, organisational context

2.

Dynamics of the marketplace: supply/demand, types of market, competitiveness

3.

Consumer behaviour: purchasing models/factors, decision making unit, purchasing

4.

Market segmentation/STP: methods of segmentation, targeting strategies, positioning

5.

Marketing research techniques: primary/secondary, quantitative/qualitative

6.

Analysing of research data to inform marketing strategies and plans

7.

Internal audits: organisational/marketing capabilities- strengths/weaknesses

8.

Environmental audits: micro/macro/global, market opportunities/threats

9.

Developing marketing strategy

10.

Strategic decisions: market selection, positioning, competitive stance, growth

11.

Operationalising the marketing mix for a target segment (4P/4C/8P) o Product: categories, goods/services, lifecycle, USP/FAB, portfolio, new product development o Price: role of price, break-even/contribution, strategic/tactical pricing strategies, o Place: role of distribution, channels, emergence of retail/e-tail channels, logistics o Promotions: aims of promotion, promotional mix, push/pull/profile, IMC o 7Ps: goods vs services, physical evidence, people, processes

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International University College

Cardiff Metropolitan University

Programme: MBA

Module: MBA 7003 Marketing

Lecturers: Vesselin Blagoev, Stanislav Ivanov

Module Title

Marketing

Level (3-8)

7

Teaching Period

Semester One

Credits

20

Module

Number

MBA7003

ECTS

10 1.0

JACS Subject Code(s) and % of each subject

N550

Module Value % Taught in Welsh

0

Pre-requisites

None

ASC Category(ies)

7

Module Type

Taught

Module Leader

Vesselin Blagoev (module leader)

Stanislav Ivanov

Assessment Methods

Assessment Type

School(s)

International University College

Duration/Length of

Assessment Type

3,000 words

Weighting of

Assessment

50% Integrated Assignment /

Group Coursework

Integrated Assessment /

Examination

Aim(s)

2 hours 50%

Campus

Sofia and Varna

Approximate Date of

Submission

Mid-semester

End of semester

 To provide students with a practical understanding of how the dynamics of the market, the business environment, customer trends and behaviour and the organisation’s own capabilities impact upon its ability to develop and deliver profitable customer propositions.

 To apply key theories, concepts and techniques to develop an in-depth understanding of a market

 To develop appropriate marketing strategies and plans

Learning Outcomes

At the end of this module, students should be able to:

 Demonstrate a critical understanding of the role and function of marketing in a variety or market and organisational contexts.

 Critically evaluate and utilise marketing research data and methods to a given marketing situation.

 Apply and evaluate the principles of organisational and environmental audits to inform marketing

 strategies, decisions and objectives.

Develop and justify a marketing plan and mix for a given target market.

Learning and Teaching Delivery Methods

Lectures will be used to present basic concepts and principles. Seminars will be used to discuss and explain specific problem areas. Students will also be expected to complement this study with self-directed learning.

Indicative Content

 The marketing concept: theories and concepts, planning, organisational context (B2C/B2B/NfP)

 Dynamics of the marketplace: supply/demand, types of market, competitiveness

 Consumer behaviour: purchasing models/factors, decision making unit, purchasing

 Market segmentation/STP: methods of segmentation, targeting strategies, positioning

 Marketing research techniques: primary/secondary, quantitative/qualitative

 Analysing of research data to inform marketing strategies and plans

 Internal audits: organisational/marketing capabilities- strengths/weaknesses

 Environmental audits:micro/macro/global, market opportunities/threats

 Developing marketing strategy

 Strategic decisions: market selection, positioning, competitive stance, growth

 Operationalising the marketing mix for a target segment (4P/4C/7P) o Product: categories, goods/services, lifecycle, USP/FAB, portfolio, new product dev’t o Price: role of price, break-even/contribution, strategic/tactical pricing strategies, o Place: role of distribution, channels, emergence of retail/e-tail channels, logistics o Promotions: aims of promotion, promotional mix, push/pull/profile, IMC o 7Ps: goods vs services, physical evidence, people, processes

Recommended Reading & Required Reading

3 | P a g e

International University College

Cardiff Metropolitan University

Programme: MBA

Module: MBA 7003 Marketing

Lecturers: Vesselin Blagoev, Stanislav Ivanov

Required Reading:

Armstrong, G., Kotler, P., Harker, M., Brennan, R., (2012), Marketing: An Introduction 2/E, Pearson

Blythe, J., (2009), Principles and Practice of Marketing, Cengage Learning

Hooley, G., Piercy, N.F., Nicolaud, B., (2012), Marketing Strategy & Competitive Positioning 5 th Ed, FT Prentice Hall

Lee, K., & Carter, S., (2012), Global Marketing Management, Oxford

McDaniel, C. J.r., Gates, R., (2012), Marketing Research 9 th Ed International Student Version, Wiley

Recommended Reading:

Aaker, D., (2010), Strategic Marketing Management: Global Perspectives, Wiley

Aaker, D., (2010), Marketing Research, 10 th Ed International Student Version, Wiley

Blythe, J., (2012), Essentials of Marketing, Pearson

Bradley, N., (2010), Marketing Research: tools & techniques, Oxford University Press

Chaffey, D., Ellis-Chadwick, F.,(2012), Digital Marketing: Strategy, Implementation & Practice, 5/E, Pearson

DePelsemaker, P., Kenhove, P., Janssens, W., Wijnen, K., (2008), Marketing research with SPSS, FT Prentice Hall

Doole, I., Lowe, R., (2012), International Marketing Strategy, Cengage Learning,Keegan

Hollensen, S., (2012), Essentials of Global Marketing, 2/E, Pearson

Lamb, C.W., Hair, J.F., McDaniel, C., (2012), Essentials of Marketing, Cengage Learning

McDonald, M., (2011), Marketing Plans- How To Prepare Them, How To Use Them, Wiley

Solomon, M., (2012), Consumer Behavior: Global Edition, 10/E, Pearson

Wilson, M.S., Gilligan, C., (2005), Strategic Marketing Management, CIM/Elsevier (e-book)

Wood, M.B., (2010), Essential Guide to Marketing Planning, FT Prentice Hall

Journals

Marketing

Journal of Consumer

European Journal of Marketing

Journal of Marketing Research

Irish Marketing Review

Marketing Management Journal

Journal of Consumer Behaviour

Journal of Strategic Marketing

Journal of Marketing

Journal of International Marketing

Other Sources:

Chartered Institute of Marketing (CIM) www.cim.co.uk

Marketing Week www.marketingweek.co.uk

Financial Times www.ft.com

The Times www.timesonline.co.uk

Access to Specialist Requirements

Mintel, KeyNote and Mintel/DataMonitor market research reports

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International University College

Cardiff Metropolitan University

Programme: MBA

Module: MBA 7003 Marketing

Lecturers: Vesselin Blagoev, Stanislav Ivanov

MASTER OF BUSINESS ADMINISTRATION PROGRAMME

MBA 7003 MARKETING MODULE (2014-15)

ASSIGNMENT: 50%

FIRST SIT

You must work in teams of 3-4 people to develop an outline marketing plan of 3000 words for a growth opportunity in Bulgaria for iPhone 6

Your plan should include the following:

Marketing plan structure Number of marks a) PESTEL analysis of the country b) Target market: a description of your target market segment – its characteristics, size (number of customers, sales volume) and trends c) Microenvironment: discussion of the existing microenvironment for your segment (current competitors and distributors). d) Unique selling proposition and sources of competitiveness – definition of company’s USP for your chosen target market and the sources of company’s and product’s competitiveness e) Marketing mix: detailed definition of a suitable outline future marketing mix (4Ps/8Ps) you will use

20 marks

20 marks

20 marks

10 marks

20 marks in order to enter/achieve growth in the chosen target market segment

Additional 10 marks will be awarded for technical layout of the assignment.

Your plan should be word-processed, justified and contain suitable references for sources of information and relevant academic material and theories. You should aim to keep the plan brief and succinct.

Note that theory without application to the case study and the chosen market will not receive a high mark. Detail and supplementary information may be included within appendices but these should not be used to subvert the word limit.

INSTRUCTIONS:

You should briefly present the supporting market information and rationale for your marketing decisions.

The APA Harvard style in referencing (min 20 sources) is required.

Due date: Submit a paper copy to the IUC Hand-in Office by 7 pm on … November 2014 (see MBA Administrative webpage for the due date)

Submit also an electronic copy to handin@iuc.bg

before 24:00 on the same date

You should submit to the Hand-in office by the due-date:

 a MARKING & FEEDBACK SHEET (Appendix 1) bearing your name and student number;

 your outline MARKETING PLAN (not an academic essay) of 3000 words.

Assessment criteria:

Marks for each assessment criterion will be awarded with reference to the standard Cardiff Met/IUC marking criteria at levels A to F.

Actual marks will not be disclosed; however you will be given feedback and an indication of the overall grade (A to

F). All marks are subject to agreement at the MBA Examination Board.

Use at least 20 academic sources. If less than 20 academic sources are used the final mark will be capped at 40%. Do not forget to utilise IUC’s and Cardiff Met’s library and electronic resources.

RESIT:

Resit assignment brief remains the same but you have to write about Cadbury. Marks on the resit will be capped at

40%. Resit due dates will be advised additionally.

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International University College

Cardiff Metropolitan University

Programme: MBA

Module: MBA 7003 Marketing

Lecturers: Vesselin Blagoev, Stanislav Ivanov

Names:

ASSESSMENT CRITERIA

PESTEL

MBA7003 ASSIGNMENT: MARKING & FEEDBACK SHEET (2014-15)

Marks A

70+

20

B

69-60

C

59-50

D

49-40

E

39-35

F

34-0

Student numbers:

Feedback

(see also assignment)

Target market: a description of your target market segment – its characteristics, size (number of customers, sales volume) and trends

20

20 Microenvironment: discussion of the existing microenvironment for your segment (current competitors and distributors).

Unique selling proposition and sources

of competitiveness – definition of company’s USP for your chosen target market and the sources of company’s and product’s competitiveness

10

Marketing mix: detailed definition of a suitable outline future marketing mix

(4Ps/8Ps) you will use in order to enter/achieve growth in the chosen target market segment

20

Technical layout 10

SOURCE REFERENCING

(20 minimum; Harvard referencing)

OVERALL FEEDBACK (also see comments on assignment):

1 st marked by:

Second Markers’ comments (if relevant):

2 nd marked by:

Consolidated mark and comments:

Signed:

Signed:

Dated:

Dated:

External Examiner comments (if relevant):

GRADE

GRADE

FINAL MARK

6 | P a g e

International University College

Cardiff Metropolitan University

Programme: MBA

Module: MBA 7003 Marketing

Lecturers: Vesselin Blagoev, Stanislav Ivanov

Marking criteria

Assignments achieving a mark of 70 and above (score A)

This grade will be assigned to work which is considered to be of a very high standard and which meets every criterion:

 meeting the assessment task completely;

 being written in the recommended format and of an appropriate length;

 giving a clear, concise and well-structured analysis;

 a wide range of recent, relevant and appropriate reading;

 clear and appropriate relation of theory to practice;

 examples of analysis of practice to support and/or question established theory;

 full bibliography and appropriate referencing;

Marks above 80 will only be given to work considered to be outstanding and original both in the way it is written and in its ability to integrate theory and practice.

Assignments achieving a mark of 60 - 69 (score B)

This grade will be assigned to work which is considered to be of a high standard and which meets every criterion.

However, it may not show the depth of understanding nor the breadth of reading as work graded with an A:

 meeting the brief of the assessment task completely;

 being written in the recommended format and of an appropriate length;

 using relevant examples, which are analyzed;

 a range of recent, relevant and appropriate reading;

 relation of theory to practice;

 adequate referencing and a full bibliography;

Assignments achieving a mark of 50 - 59 (score C)

Work graded at this level will be sound and will address the assignment brief and meet the majority of the criteria.

Students should include work drawn from their own experience where appropriate, which at points will be more than purely descriptive:

 meeting the brief of the assessment task;

 being written in the recommended format and of an appropriate length;

 examples from practice, which are often more descriptive than evaluative;

 some reading, perhaps not as wide, recent or relevant as possible;

 providing a bibliography;

Assignments achieving a mark of 40 - 49 (score D)

Work at this level will be of a generally low standard and will barely meet the stated criteria:

 lacking precision about the brief of the assignment, but just meeting the necessary criteria;

 barely meeting the requirements set;

 attempting to engage critically at points;

 being descriptive rather than critically evaluative or analytical;

 making assertions without providing evidence at points;

 attempting to link theory with practice;

 limited references to reading;

A mark of 40 means that the student failed to cite properly at least 20 academic references.

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