SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE
TITLE: Business Analyst
TEAM/PROGRAMME: IT
LOCATION: London
GRADE: TBC
CONTRACT LENGTH: 1 year
CHILD SAFEGUARDING:
Level 1: the post holder will not have contact with children and/or young people, or access to personal
data about children or young people, as part of their work; therefore a police check will not be
mandatory for this post unless the content of the post changes, in which case the Child Safeguarding
level should be reviewed.
ROLE PURPOSE:
Save the Children is launching a project to develop an information system solution that will satisfy
global, standardised, best-practice project management requirements and provide support for MEAL
(Monitoring, Evaluation, Accountability and Learning) processes and other information needs. This role
will work within a small dedicated project team to support the delivery of this project by gathering and
defining business requirements. This role will be responsible for managing a diverse set of stakeholders,
solving collaboration/knowledge management issues.
SCOPE OF ROLE:
Reports to: Knowledge Management Systems Analyst
Staff reporting to this post: No direct reports
Role Dimensions:
Over 60 countries with a staff complement in excess of 17,000. This project has many stakeholders
across the program operations and quality teams in many of the geographic locations in which we
work. We are a highly matrixed organisation with a complex accountability structure.
KEY AREAS OF ACCOUNTABILITY:
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Own requirements documentation for the development of global project management,
monitoring and reporting software platform
Engage/partner with stakeholders across the business to conduct requirements analysis and
document the business needs
Work with Solution Developers to ensure the system solution can be feasibly implemented and
satisfies business/user requirements
Act as the subject matter expert with regards to business process for the project management
of programme delivery
Work within a small project delivery team to deliver incremental versions of the solution to
users following the Agile methodology
Identify any potential conflicting business requirements or definition gaps and escalate to
project manager if the situation requires
Support the prioritisation of design requirements with the development team with an informed
understanding of the impact to the organisation
Maintain accurate, version controlled, documentation over the project lifecycle, which is readily
available to key stakeholders, and ensure the knowledge is disseminated
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SKILLS AND BEHAVIOURS (SCI Values in Practice)
Accountability:
 holds self-accountable for making decisions, managing resources efficiently, achieving and role
SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE
modelling Save the Children values
holds team members and partners accountable to deliver on their responsibilities - giving them
the freedom to deliver in the best way they see fit, providing the necessary development to
improve performance and applying appropriate consequences when results are not achieved.
Ambition:
 sets ambitious and challenging goals for themselves and their team, takes responsibility for their
own personal development and encourages their team to do the same
 widely shares their personal vision for Save the Children, engages and motivates others
 future orientated, thinks strategically and on a global scale.
Collaboration:
 builds and maintains effective relationships, with their team, colleagues, members and external
partners and supporters
 values diversity, sees it as a source of competitive strength
 approachable, good listener, easy to talk to.
Creativity:
 develops and encourages new and innovative solutions
 willing to take disciplined risks.
Integrity:
 honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
 Computing degree - BSc, BA or equivalent experience;
EXPERIENCE AND SKILLS
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Essential
 Proven business requirements gathering and process/workflow analysis skills
 Ability to understand and manage stakeholder requirements/drivers and project expectations
 Good communication skills (written & oral English), including the ability to communicate and
present both at a technical and non-technical level
 Demonstrable ability to write high quality requirements / user stories when required
 Strong interpersonal skills, including the ability to negotiation/mediate; to facilitate the
resolution of conflicting business requirements
 Advanced analytical and problem solving skills
 Experience with UX/UI design including wireframe and rapid prototype development
 Experience of working within an agile project delivery environment, in particular Scrum
 Proven experience in facilitating productive workshops, preferably in multi-cultural contexts
 Excellent customer service orientation and follow-up skills
 Ability to manage and prioritise the workload across a number of different projects
 Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value
to the business
 Cultural awareness and experience of delivering solutions internationally
Desirable:
 Non-profit sector knowledge/experience
 Experience with/understanding of the Monitoring and Evaluation of international development
projects
 Experience in working with offshore project team members
Equal Opportunities
The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and
Diversity policies and procedures.
Health and Safety
The post holder is required to carry out the duties in accordance with SCI Health and Safety policies
SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE
and procedures.
Additional job responsibilities
The job duties and responsibilities as set out above are not exhaustive and the post holder may be
required to carry out additional duties within reasonableness of their level of skills and experience.
Some degree of international travel maybe required.
JD written by: David Kennedy
Date: 16/02/2016
JD agreed by: Greg Snow
Date: 16/02/2016
Job Description updated By:
Date:
Evaluated:
Date: