Sara Ragab Hussein
Giza ,Egypt, Mobile: (011)253-100-4, Telephone :( 02) 37-321-935,
Email: saray.ragab@yahoo.com
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Objective:
 A challenging career opportunity in the field of human recourse management to build upon and
utilize my previous work experience, academic background and communication and leadership
skills.
Education:
 B.S Graduated 2011 Year, faculty of commerce, English section, Cairo University in
Cairo, Egypt
Major, Accounting
Work experience
Customer service executive at HSBC (data and electronic service delivery) form
November 2012 till January 2013.
Job description:
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want to delight customers, above and beyond the call of duty
knowledge of the customers needs
empathy for the customers situation
able to communicate clearly, both written and in speech
talk in a way the customer can understand
able to handle complaints, even when handling unpleasant customers
work accurate and with eye for detail
handle in the best interest of both customer and company
have a pleasant, friendly style
willing to build a long-term relationship with the customer
Hr senior at Asme (American society of mechanical engineering) in faculty of engineering at
Cairo University from September 2010 till march 2011
Job description:
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Recruitment members for the organizations (conducting interviews for selecting members
Reporting to my head all the details upon the other teams
Responsible for harmony between team members
Handling issues between the teams and members
Responsible for the connections between the team
Organizing, managing, coordinating, and directing the operations and functions of members
Identifying, reviewing, and advising on tasks related to recruitment process and strategies to meet
human resources requirements
Internships:
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Market researcher at ( unusual Egypt) sponsored and supported by Injaz scholarship
(entrepreneurship for young Egyptian ) August 2011 http://unusualegypt.com/
Intalaqaa shell sponsored by British council ( marketing, finance, project management )
September 2011
EFE internship (education for employment)2011
EDU EGYPT internship at Cairo university 2011
Language Buddy Exchange Program at Amid East 2010
Pathway for higher education in faculty of engineering at Cairo university, 2010
Trained in Accounting Department at Dara petroleum company from 28th July to 11 of August
2010
Trained at Qaroon Petroleum Company from 12th July to 27th July 2009
Extracurricular Activities:
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Project member at Sife student branch at Cairo university ( smart vision ) December 2011 till
July
Moderator of insurance workshop at ABC (advanced business community) in faculty of
commerce at Cairo University.
Hr member at SPE (student petroleum section) in faculty of engineering at Cairo University.
Coordinator at key organization at Cairo university, July 2010
Training coordinator at CEDO(career entrepreneurship development office) at Cairo
university, August 2010
Member of WIE (woman in Engineering) at IEEE (Institute of electrical electronics engineers).
Fundraising member at world trade organization model in faculty of commerce at Cairo
university , April 2010
Volunteer( English trainer) at Resala charity, 2008 until now
Member at Elsawy culture wheel
Member at American embassy library
Member in Maaan team for human development 2009
Courses:
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Accounting diploma in Excel 2012
English courses in Berlitz English (EDU Egypt)
Participant at Zedny (marketing session) and one hand (English club)
Participant at kessa day at resala and key organization
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Computer
Good Knowledge of MS word, power point, access, excels and advanced research.
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Language
Arabic (Mother tongue)
English (very Good) writing, reading & (very Good) Spoken
Germany (Good) reading, writing, spoken
Skills:
Self study:
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GMAT
Personal Information:
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Date of birth:
February 15 ,1991
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Marital status:
Single
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Nationality:
Egyptian
REFERENCES FURNISHED UPON REQUEST