KEY FEATURES OF A BUSINESS PLAN Executive summary Mission statement and objectives Specific financial and strategic targets Market Current market position Key market developments Competitive analysis Strengths and weaknesses View on current competitors and likely new entrants Opportunities and threats Growth prospects Autonomous growth of existing activities Guiding of growth under the Transport Act 2000 Specific diversification initiatives Acquisition policy - Criteria for acquisition: rationale and financial parameters - Funding - Integration and management issues - Feasibility of internationalisation - by concession - by acquisition Specific thoughts and criteria for operational / strategic co-operation Detailed suggestions for disposals and/or outsourcing of non-core activities Restructuring / rationalisation Description of challenges, implementation and results to date Description of organisational structure and description of proposed changes Pending cost reduction programme and future initiatives Incurred costs, contingent liabilities and provisions Financing of restructuring Description of social plan and/or other social commitments made Management Information Systems / Information Technology IT challenges facing Link and how to address them Performance management tools (at holding level and by concession) Management information tools Details of innovation initiatives (e.g. smart card) Specific challenges going forward and initiatives to address them Costs 20 April 2001 Financial Profit and loss, balance sheet and cash flow statements - 5-year historical data - Budget 2001 – 2002 - Medium term plan Operational performance targets Financial performance targets Detailed discussion of underlying assumptions Capital expenditure Detailed description of historical and future maintenance capex Description and specification of incremental capex Financing structures and policies (including off balance financing) Funding Specification of current funding structure Funding of capital expenditure Funding of budgeted targets Human Resources / Management Assessment of strengths and skills shortages Recruitment needs and strategy in a competitive commercial environment Training requirements and programmes Composition of management board and supervisory board Marketing and sales Specific initiatives taken with an assessment of targeted results Privatisation Management views on the conditions for privatisation Implications of the Transport Act 2000 on privatisation 20 April 2001