2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 1 Faculty of Business and Accountancy University of Malaya 20 Se 14/ ss 20 io 15 n MASTER OF BUSINESS ADMINISTRATION 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 2 2 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 3 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 3 WELCOME SELAMAT DATANG It is my great honour and pleasure to welcome all new students to the Faculty of Business and Accountancy (FBA) and thanks for making FBA your choice for further post graduate studies. Congratulations on your success in securing a place our programmes. You are among the privileged few to be accepted to study in one of the most prestigious and competitive business schools in the region. Our mission is to provide quality education and training to ensure our students are equipped with appropriate skills, aptitudes and characteristics that will prepare them to be successful professionals in the future and assume leading roles in the government, business and community. Here at FBA, we emphasise on excellent teaching, innovative research and quality publication as well as industry collaboration. We are ranked amongst the top business schools in Asia and proud to be in the leading position in Malaysia. In fact, we are the only public business school in Malaysia to receive an international accreditation from The Association of MBAs (AMBA), UK and last year we received another 5 years reaccreditation from AMBA. We are also awarded 4 PALMES or ‘Top Business School’ by EDUNIVERSAL ranking of the World Business Schools in recognition of our strong international influence. We are building on these hallmarks of excellence by working towards accreditation from the Association to Advance Collegiate Schools of Business (AACSB) and aiming to become among the leading business schools in the world. We are confident that you would benefit from our global setting as our class is made up of students from various profiles, professional backgrounds and nationalities. This diverse environment will certainly enhance exchange of ideas and expose you to an array of perspectives. I invite you to look through this handbook and learn how you can get the most of your education in FBA. The handbook provides information on programme structure, study plan, synopsis of various courses that are oered, academic standards and various facilities that are available in the Faculty. We have also included the names and academic background of all our academic sta. I wish you the greatest success in your studies and I hope your time in the Faculty is challenging and gratifying. PROFESSOR DR. MOHD NAZARI ISMAIL Dean 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 4 4 WELCOME TO UNIVERSITY OF MALAYA GRADUATE SCHOOL OF BUSINESS (UMGSB) WELCOME TO UNIVERSITY OF MALAYA GRADUATE SCHOOL OF BUSINESS (UMGSB) First of all, allow me to congratulate you on becoming a postgraduate at the Graduate School of Business, Faculty Business and Accountancy, University of Malaya. As a student at GSB, you are part of a worldwide community of students, academics and alumni who are breaking new ground with their research and publications, changing the world with their knowledge and investing in themselves and their futures. Whether you are undertaking postgraduate study because you want to be a world-leading academic, want to take the next step up the career ladder, or simply because you love to learn, the GSB not only oers programs that will enrich your level of intellectuality and add-value to your pursuit of knowledge but also oers a wide range of support services and facilities that are there to help you achieve your own personal ambitions. This handbook is designed to give you all the information you will need and serves to assist you in understanding the academic systems; including the semester system, registration and choosing the curriculum that best suit the program of study. Through this handbook I hope that you will be able to choose suitable courses as well as to maximize the use of the facilities provided in this University in order to gain knowledge, skills and expertise in the respective programs. The ability to wisely plan the study program will lead to a successful completion of the study. Being the oldest university in this country and the premier Research University in Malaysia, you are expected to perform and deliver their research findings in accordance to the RU standard. As the aim of the University is to be the top 100 University, the GSB is committed to move in tandem with the University by producing excellent and well-balanced graduates with sound knowledgebase and competency in research and development who will serve the society eectively. Finally I would like to thank you for choosing UM and welcome you to our postgraduate programs. I am sure the time will fly, so take advantage of every opportunity and please come and see us or the Program Coordinators if you have any questions along the way. I wish you well and hold to your perseverance as the journey would be exciting, demanding and challenging. Thank you. PROFESSOR DR SUHAIZA HANIM DATO’ MOHAMAD ZAILANI Director of UMGSB / Deputy Dean (Higher Degree) 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 5 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 UNIVERSITY OF MALAYA’S VISION, MISSION AND CORE VALUES VISION To be an internationally renowned institution of higher learning in research, innovation, publication and teaching. MISSION To advance knowledge and learning through quality research and education for the nation and for humanity. CORE VALUES • Integrity • Respect • Academic Freedom • Open-mindedness • Accountability • Professionalism • Meritocracy • Teamwork • Creativity • Social Responsibility 5 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 6 6 THE FACULTY MISSION We aspire to be the leader and preferred institution in business and accounting education by: • Providing graduates with quality education and global perspective that meet the evolving needs of various stakeholders • Contributing to the advancement of knowledge in the area of business and accounting through quality research and publication. Interpretation of Mission • • • • Quality education: We emphasize on intake of quality students based on merit at both undergraduate and postgraduate levels. The programmes are continuously reviewed to ensure relevance to the industry. We provide excellent facilities and supporting services to the students. Global perspective: Our curriculum equips students with business and accounting knowledge relevant to global practices. The school continuously enhances its international linkages in research, learning and scholarship. Stakeholders: Our programmes are responsive to the needs of industry, government and society at large. Advancement of knowledge through quality research and publication: Our sta contribute to the dissemination of knowledge through academic and professional publications, teaching and presentations as well as consultations. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 7 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 ACADEMIC CALENDAR 2014/2015 Orientation week Lectures Mid-Semester I Break Lectures Revision Semester 1 Final Examinations Semester 1 Break Lectures Mid-Semester II Break Lectures Revision Semester II Final Examinations Session Break SEMESTER I 1 week 01.09.2014 - 07.09.2014 1 week* 18.10.2014 - 26.10.2014 6 weeks* 8 weeks* 08.09.2014 - 17.10.2014 27.10.2014 - 19.12.2014 1 week* 20.12.2014 - 28.12.2014 5 weeks* 25 weeks 17.01.2015 - 22.02.2015 3 weeks* 29.12.2014 - 16.01.2015 SEMESTER II 7 weeks 23.02.2015 - 10.04.2015 7 weeks 20.04.2015 - 05.06.2015 3 weeks 15.06.2015 - 03.07.2015 1 week 1 week 19 weeks 11.04.2015 - 19.04.2015 06.06.2015 - 14.06.2015 END OF SESSION BREAK / SPECIAL SEMESTER 9 weeks 04.07.2015 - 06.09.2015 or Lectures and examinations Note*: Malaysia Day (16 September 2014) Hari Raya Aidil Adha (5 October 2014) Deepavali (23 October 2014) Maal Hijrah (25 October 2014) Christmas (25 December 2014) New Year (1 January 2015) Maulidur Rasul (3 January 2015) Thaipusam (3 February 2015) Chinese New Year (19 & 20 February 2015) 8 weeks 04.07.2015 - 28.08.2015 7 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 8 8 INTRODUCTION TO THE FACULTY OF BUSINESS AND ACCOUNTANCY Business education in the University of Malaya dates back to 1966 when the Faculty of Economics and Administration first oered business and accounting courses. In line with the increasing demand for accounting and business programmes, the Faculty of Business and Accountancy (FBA) was subsequently established on the 1st of February 1997 to focus on developing these programmes. FBA strives to meet the challenges of preparing students to play a vital role in industry and nation building. FBA seeks to remain at the forefront of business and accounting education and continues to enjoy the reputation as an excellent knowledge-based institution. FBA is headed by a Dean and assisted by three Deputy Deans and five Heads of Department. The five departments are the Department of Business Policy and Strategy, Department of Finance and Banking, Department of Accounting, Department of Marketing and Department of Operations and Management Information Systems. Currently, FBA oers five successful programmes. The three programmes oered at the postgraduate level are Master of Business Administration (MBA), Master of Management (MM) and Doctor of Philosophy (PhD), while the two undergraduate programmes are Bachelor of Business Administration (BBA) and Bachelor of Accounting (BAcc). As part of our eort to strengthen our programmes, FBA has collaborations with various business communities and government agencies. In addition, there are several Faculty members who are aliated to professional bodies such as the Malaysian Institute of Accountants (MIA), Malaysian Institute of Certified Public Accountants (MICPA), Associationof Chartered Certified Accountants (ACCA), Malaysian Institute of Chartered Secretaries and Administrators (MAICSA) and Chartered Financial Analyst (CFA) as well as advisors to several financial institutions such as the Bank Muamalat, Public Islamic Bank and AIA Public Takaful. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 9 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 INTRODUCTION TO UNIVERSITY OF MALAYA GRADUATE SCHOOL OF BUSINESS (UMGSB) 9 UMGSB is located within the University’s City Campus in the heart of Kuala Lumpur. Accessibility is easy via major roads leading to the campus with convenient public transportation. The campus provides an environment conducive to learning that is surrounded by greenery and modern architecture. Lectures are conducted in seminar rooms equipped with Internet connection, computer and audio visual display with state of the art technology. Students are provided with discussion and study rooms. Major facilities available for learning and recreation include the City Campus Library, free Wi-Fi, computer laboratory, recreation room, prayer room for Muslims and a food court. The UM Graduate School of Business (UMGSB) oers invaluable experiences through its rigorous, extensive and innovative programme that meets an individual’s personal and professional goals. Our MBA programme has been awarded accreditation from the Association of MBAs (AMBA). We are also passionate about the contribution of our faculty members and postgraduate students to our business community and society. FACTS • • • • • • • • • The UM MBA is fully accredited by AMBA, the Association of MBAs. This accreditation represents the highest standard of achievement in postgraduate business education in terms of curriculum, teaching, research and facilities. The accreditation gives UM MBA international credibility and status. UM MBA is a member of AACSB International—The Association to Advance Collegiate Schools of Business is a global, nonprofit membership organization of educational institutions, businesses, and other entities devoted to the advancement of management education. Established in 1916, AACSB International provides its members with a variety of products and services to assist them with the continuous improvement of their business programs and schools. University of Malaya is the ONLY local university in Malaysia to receive a 4 PALMES award by EDUNIVERSAL, which is recognised as Top Business School. We are an international faculty with academics trained from top universities across the world We have among the highest composition of international students in the country such as from Germany, Denmark, Sweden, United States of America, Iraq, Iran, Palestine, Yemen, Saudi Arabia, Jordan, Turkey, Libya, South Africa, Korea, China, India, Pakistan, Bangladesh, Indonesia, Thailand, Myanmar and Vietnam With myriad courses to choose from 8 concentrations with more than 40 courses, the programme provides students the flexibility to specialise in their chosen area Our programme sources industrial experts to share experience and knowledge with our graduates Students can learn from our diverse group of Visiting Academics from all regions of the world Lectures and seminars incorporate interactive and innovative multiple teaching and learning strategies 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 10 10 THE MANAGEMENT TEAM DEAN Prof. Dr. Nazari Ismail DEPUTY DEANS Prof. Dr. Suhaiza Hanim Dato Mohamad Zailani Postgraduate Assoc. Prof. Dr. Rubi Ahmad Research Prof. Dr. Md. Nor Othman Marketing Dr. Wan Marhaini Wan Ahmad Finance & Banking Assoc. Prof. Dr. Ruzita Jusoh Undergraduate HEADS OF DEPARTMENT Assoc. Prof. Dr. Sharifah Latifah Syed A Kadir Operations & Management Information Systems Dr. Anna Azriati Che Azmi Accounting Cyril Hilaris Ponnu Business Policy & Strategy ADMINISTRATIVE OFFICERS Khairul Nizam Roslan Assistant Registrar Lily Ong Principal Assistant Registrar Nurhazwani Abdul Rahman Assistant Bursar 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 11 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 ACADEMIC MEMBERS AND THEIR RESEARCH INTERESTS OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS Sh. Latifah Syed A. Kadir, PhD (UKM), MSc (Cardi), BSc (Malaya) Head of Department Associate Professor Applied Statistics, Customer and Employee Satisfaction, Total Quality Management Shamshul Bahri Zakaria, PhD (Brunel), MBA (Malaya), BBA (UKM) Lecturer Health Information Systems, Management Information Systems Ainin Sulaiman, PhD (Birmingham), MBA (Stirling), BPA (UUM) Professor Social Network, Green IT, Adoption and Diusion of Technology, Organizational Performance Suhaiza Hanim Dato Mohamad Zailani, PhD (Lancaster), MBA (Lancaster), BSc (UPM) Professor Operations Management, Supply Chain and Logistic Lee Sai Leong, PhD (Malaya), MBA (Malaya), BSc (Malaya), Dip (Malaya) Lecturer Accounting Information Systems, Technology Management Noor Akma Mohd Salleh, PhD (Queensland), MSc (East Anglia), BAcc (UUM) Senior Lecturer Accounting Information Systems, Information System Adoption Noor Ismawati Jaafar, DBA (Macquarie), MBA (Malaya), BAcc (Malaya), CFiA Senior Lecturer Management Information Systems, IT Governance, Accounting Information Systems Tengku Mohd Faziharudean Tengku Feissal, PhD (Waseda), MBA (New Haven),BSc (Marquette) Senior Lecturer Information Technology, Digital Divide Kanagi Kanapathy, DBA (UniSA), MBA (IIUM), BSc (USM) Senior Lecturer Quality Management, Supply Chain Management, Managing Change Suhana Mohezar Ali, PhD (Unisa), MBA (Malaya), BSc (Malaya) Lecturer Supply Chain Management, Operations Management, Technology Management Azmin Azliza Aziz, PhD (Warwick), MSc (Macquarie), BSc (UTM) Lecturer Operational Research, Applied Statistics, Industrial Mathematics Sedigheh Moghavvemi, PhD (Malaya), MSc (Azad Islamic University of Tehran, Iran), BSc (University of Allameh Tehran, Iran) Lecturer Management Information System 11 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 12 12 ACADEMIC MEMBERS AND THEIR RESEARCH INTERESTS DEPARTMENT OF ACCOUNTING Anna Azriati Che Azmi, PhD (Reading), MSc (Reading), BAcc (UUM), CFiA (M) Head of Department Senior Lecturer International Accounting, Taxation, Tax education Mohd Zulkhairi Mustapha, PhD (Cardi), MBA (Acc)(Malaya), BSc (Acc)(Cardi), PgDip(Cardi), CFiA (M) Lecturer Corporate Governance, Financial Reporting and Disclosures, Tax Audit and Compliance, Accounting Education S. Susela Devi, PhD (Waikato), BAcc (Malaya), CA (M), CPA (M) Professor International Financial Reporting Standards, Corporate Governance and Earnings Management, Corporate Social Responsibility Che Ruhana Isa, PhD (UPM), MSc (LSE), BBA (Acc) (Oklahoma State), Associate Member MIA,CFiA (M) Associate Professor Management Accounting and Control Systems, Strategic Management Accounting, Accounting for SMEs Ruzita Jusoh, PhD (USM), MSc (Missouri), BSc (Alabama), CFiA (M) Associate Professor Management Accounting and Control Systems, Performance Measurement and Management Zakiah Saleh, PhD (Cardi), MAcc (Glasgow), BSBA (Minnesota), Associate Member MIA, CFiA (M) Associate Professor Public Sector Accounting, Financial Accounting and reporting, Accountability and Governance Edward Wong Sek Khin, PhD (Edith Cowan), MSc (Western Australia), BBA (Edith Cowan), CFiA (M) BBA (Edith Cowan) Associate Professor SME Management, Research Philosophy, Accounting ICT Rusnah Muhamad, PhD (Malaya), MSc (Stirling), BAcc (Malaya), FCPA (Australia) Associate Professor Financial Accounting and Auditing, Islamic Banking, Religiosity and Ethics Norhayah Zulkifli, PhD (Glamorgan), MBA (Indiana State), BSc (Indiana State) Senior Lecturer Social and Environmental Accounting, Corporate Social Responsibility and Reporting, Accounting Education 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 13 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 13 Nurmazilah Dato’ Mahzan, PhD (Birmingham), CPA (M), CIA (USA), CRMA (USA) Senior Lecturer Financial Accounting and Reporting, Auditing (External, Internal, Shariah, IT), Corporate Governance Ahmad Zahiruddin Yahya, PhD (UPSI), MAcc (Dundee), BAcc (De Montfort), CFiA (M), MMIM Senior Lecturer Management Accounting, Accounting Education, Strategic Management Accounting Zarina Zakaria, PhD (Nottingham), MBA (Acc) (Malaya), BSc (Cardi), CFiA (M), ACCA Senior Lecturer Stakeholder Engagement Practices, Social Responsibility Reporting and Practice, Auditing Haslida Abu Hasan, PhD (Sheeld), MCommerce (Macquarie), BAcc (UUM), CFiA (M) Senior Lecturer Public Sector Accounting, Auditing, Performance Measurement, Corporate Social Responsibility Ho Sow Kin, MA (Lancaster), BA (Portsmouth), ACTIM Senior Lecturer Financial Accounting, Financial Reporting, Accounting Education Ervina Alfan, PhD (Manchester), MBA (Acc) (Malaya), BAcc (Staordshire), CFiA (M) Lecturer Financial Reporting, Public-Private Partnerships Mazni Abdullah, PhD (Stirling), MBA (Acc) (Malaya), BAcc (Malaya), CA (M), CFiA (M) Lecturer International Financial Reporting Standards, Financial Reporting, Accounting Education, Taxation, Corporate Governance Noor Sharoja Sapiei, PhD(Monash), MBA(Acc) (Malaya) ,BEc (Acc and Finance) (Aberystwyth), ACCA (UK) Lecturer Tax Compliance & Administration, Islamic Taxation, Accounting and Tax Education Noor Adwa Sulaiman, PhD (Manchester), MSc (Acc) (UPM), BAcc (UiTM) Lecturer Auditing Kamisah Ismail, PhD (Malaya), MAcc (UiTM), BAcc (Malaya) Lecturer Management Accounting and Control Systems Suria Zainuddin, PhD (Malaya), MAcc (UiTM), BAcc (Malaya) Lecturer Management Accounting and Control Systems Dalilawati Zainal, PhD (Malaya), MAcc (UiTM), BAcc (UIA) Lecturer Corporate Social Reporting, Corporate Governance, Financial Reporting & Accounting 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 14 14 VACADEMIC MEMBERS AND THEIR RESEARCH INTERESTS Oon Yen Nee Elaine, M Phil (Cambridge), BCom (La Trobe), CA (M), CPA (Australia),CFP (M), Lecturer Financial Planning, Integration of Finance & Marketing Azlina Abdul Jalil, MAcc (UiTM), BSc(Acc) (LSEcon, UK) SLAI Fellow Financial Accounting, Economics and Political Science Nurliana Md Rahin, MBA (Malaya), BAcc (UIAM) SLAB Fellow Corporate Social Reporting, Financial Accounting and Reporting Suhaily Shahimi, MAcc (UiTM), BAcc (UUM) SLAI Fellow Internal Auditing, Corporate Governance, Forensic Accounting and Fraud Investigation Yazkhiruni Yahya, MSc(Acc) (UIAM), BAcc (UIAM) SLAI Fellow Islamic Accounting, Shariah Auditing, Corporate Governance Lim Ying Zhee, MAcc (Malaya), BAcc (Malaya) SLAI/BSP Fellow Accounting Phang Soon Yeow, MBA (Malaya), BAcc (Malaya) SLAI Fellow Accounting DEPARTMENT OF FINANCE AND BANKING Wan Marhaini Wan Ahmad, PhD (Edinburgh), MEc (IIUM), BShariah (Malaya) Head of Department Lecturer Islamic Finance, Islamic Banking, Islamic Economics, Fiqh al-Muamalat Rubi Ahmad, PhD (Monash), MBA (Memphis), BBA (Memphis) Associate Professor Bank Performance & Regulations, Corporate Finance Aidil Rizal Shahrin, MEc (UM), BBA (UTM) Lecturer Microeconomics, Econometrics, Macroeconomics Fauzi Zainir, MBA (Miami), MSc (Miami), BSc (Nebraska) Lecturer Banking, Finance Izlin Ismail, PHD (Nottingham), MSc (City), BSc (LSE) Lecturer Capital Markets, Debt Financing, Financial History 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 15 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Jacinta Chan Phooi M’ng, PhD (Malaya), MSc (Unitar), BCom (UNSW) Lecturer Quantitative in Finance, Time Series Mohamed Shikh Abubaker Albaity, PhD Islamic Finance (IIUM), Mapplied Ec (IIUM), BEc (IIUM) Lecturer Capital Market, Macroeconomics, Islamic Finance Mohd Edil Abd. Sukor, MBA (IIUM), BShariah (Malaya) Lecturer Financial Management, Islamic Finance, Islamic Banking Nurul Shahnaz Ahmad Mahdzan, PhD (Nott.), MBA (Malaya), BBA (Ohio) Senior Lecturer Finance, Economics, Risk Management & Insurance Rozaimah Zainudin, PhD (Malaya), BBA (UiTM), MBA (UiTM) Lecturer Derivatives, Risk Management Shahrin Saaid Shaharuddin, MBus (Monash), PG Dip (Monash), BComm (Murdoch) Lecturer Corporate Finance, Money and Banking Koh Hsieng Yang Eric, PHD (Nottingham), MBA (SCU), BComm (Melbourne), CFA, CPA Lecturer Bank Management, Risk Management Dr Chan Sok Gee, PhD (UUM), M.Econs(UUM), BBA(Finance with Multimedia) (MMU) Senior Lecturer Bank Eciency, Economic Eciency and Corporate Governance. DEPARTMENT OF MARKETING Md. Nor Othman, PhD (Oklahoma State), MBA (Leuven), BEc (University of Malaya) Head of Department Professor Marketing, Consumer Behaviour, Entrepreneurship Ezlika Mohd Ghazali, PhD (Warwick), MBA (Malaya), BBA (De Montfort) Senior Lecturer Consumer Behaviour, Marketing, International Marketing Norbani Che Ha, PhD (Monash, Australia), MBA (Denver), BSBA (Denver) Senior Lecturer Marketing, Marketing Capabilities, Small & Medium Enterprises Sharifah Faridah Syed Alwi, PhD (Manchester), MSc (Salford), BSc (Salford) Senior Lecturer Corporate Branding/Branding, Corporate/Company Reputation, Internet Branding 15 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 16 16 ACADEMIC MEMBERS AND THEIR RESEARCH INTERESTS Yusniza Kamarulzaman, PhD (Cardi), PgDip (Cardi), PgDip (Cambridge), MBA (UKM), BBA (UiTM), Dip (UiTM) Senior Lecturer Internet Marketing/E-Marketing, Services & Tourism Marketing, Consumer Behaviour Amrul Asraf Mohd Any, PhD (Nottingham), MSc (Strathclyde), BSc (UiTM), Dip (UiTM), MAM (UK) Lecturer E-Marketing, Service and Hospitality Marketing, Customer Participation/Consumer Engagement Behaviour, Customer Value Shamsul Izwan Saharani, MBA (North London), BA (Arcadia) Lecturer Hotel and Tourism Marketing, Management Zalfa Laili Hamzah, PhD (Malaya), MSc(Management), ( GSM-UPM), Bsc (Hons.)(UPM), Diploma (UPM), Cert TESOL) (Language Institute, Australia) Corporate branding, corporate brand experience, brand management, online branding, service branding, corporate Azura Hanim Hashim, MBA (UPM), BBA (UiTM) Dip (UiTM) SLAB Marketing Mozard Mohtar, MBA (UM), Bachelor of Journalism (MIZZOU), SLAB/SLAI PhD, Aston University, UK SLAI Branding, Marketing, Advertising DEPARTMENT OF BUSINESS POLICY AND STRATEGY Ghazali Musa, PhD (Otago), MBBS (Malaya), Dip (Otago) Head of Department Professor Scuba Diving Tourism, Health Tourism, Backpacker Tourism Mohd Nazari Ismail, PhD (Manchester), MBA (SUNY Bualo), BSc (Wales) Professor International Business, Strategic Management, Management Islamic Perspectives in Business & Management Sharan Kaur, PhD (UPM), MBA (UPM), BSc (UPM) Senior Lecturer Strategic Management, Innovation Aida Idris, PhD (Malaya), MBA (Ohio), BSc Eng (Aberdeen) Associate Prof Entrepreneurship, Strategic Management Chan Wai Meng, PhD (Malaya), LLM (Malaya), LLB (Malaya) Senior Lecturer Commercial Law, Company Law 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 17 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Cyril Hilaris Ponnu, MSc (Southampton), LLB (Wolverhampton), BEc (Malaya) Senior Lecturer Business Law, Business Ethics, Corporate Governance Mohd Said Othman, MBA (Aoyama Gakuin), BEc (Malaya) Senior Lecturer International Business, Entrepreneurship Raida Abu Bakar, PhD (RMIT), MBA (Malaya), BSc (Purdue) Senior Lecturer Employee Motivation, Human Resource , Management, Organisational Behavior Rosmawani Che Hashim, PhD (IIUM), LLM (Nottingham), LLB (Shariah) (IIUM), LLB (IIUM) Senior Lecturer International Trade Law, Commercial Law, Islamic Banking and Finance Law Sharmila Jayasingam, PhD (USM), MBA (USM), BTech. Mgmt (UTM) Senior Lecturer Leadership, Knowledge Management, Organisational Behaviour Quah Chee Heong, PhD (Malaya), MBA (Malaya), BBA (Malaya) Senior Lecturer International Business, International Monetary System Tey Lian Seng, PhD (UM), MBA (MMU), BEc (JNU) Senior Lecturer Strategic Management, Innovation Azhanni Muhammad, MSc (UPM), BEd (TESL) (UPM) Fellow SLAI Corporate Communication, Human Communication, Business Communication Mohammad Nazri Mohd Nor, PhD (UiTM), MBA (UKM), BBA (UKM), DBS (UiTM) Lecturer Knowledge Management, Organizational Behavior Norizah Mohd Mustamil, DBA (Curtin), MBA (Malaya), BBA (Malaya) Lecturer Business Ethics, Human Resource Management, Mixed Methods Ong Lin Dar, PhD (Malaya), MBA (UUM), BBA (Malaya) Lecturer Human Resource Management, Organisational Behaviour Ismawati Ismail, MBA (UM), Bacc (Portsmouth) Tutor/Fellow Knowledge Management, Human Resource Management 17 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 18 18 VISITING PROFESSORS AND LECTURERS VISITING ACADEMICS, RESEARCH FELLOWS/ASSOCIATES AND ADJUNCT PROFESSOR Name Institution Department Attached Professor James YL Thong Academic Icon Hong Kong University of Science and Technology (HKUST) Dr. Darshana Sedera Visiting Lecturer Queensland University of Technology (QUT) Professor Dr. Kwok Kee Wei Visiting Professor City University of Hong Kong Prof. Dr. Tengku Chik Melewar bin Tengku Nasir Brunel University Universita Bocconi, Italy Department of Business Policy & Strategy Professor Dr. Mahfooz Ansari Visiting Professor University of Lethbridge Department of Business Policy & Strategy Professor Dr. Jane Elisabeth Klobas Academic Icon Professor Dr. Mark Harcourt Visiting Professor Professor Tan Hun Tong Mr Nik Mohd Hasyudeen Yuso Executive Chairman Waikato University Nanyang Technological University, Singapore Audit Oversight Board Department Operations & Management Information Systems Department Operations & Management Information Systems Department Operations & Management Information Systems Marketing Department of Business Policy & Strategy Department of Accounting Department of Accounting 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 19 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 MASTER OF BUSINESS ADMINISTRATION 19 INTRODUCTION The University of Malaya MBA programme is a rigorous programme that seeks to expose students to theoretical concepts and analytical tools that will prepare them for the challenges in the increasingly dynamic business environment. Courses are structured to provide a broad understanding of theories with real world issues beyond the boundaries of textbooks. Through a combination of lectures, case studies, written assignments, group projects, presentations and class discussions, each student is equipped with the necessary knowledge and experience to analyse and evaluate issues for better solutions. The pedagogies are to optimise the eciency of the learning process. Each student is required to complete a minimum of 51 credit hours of learning and research activities that cover various business concentrations. PROGRAM GOALS The MBA programme will develop graduates with: 1. Interdisciplinary and specialized knowledge in business areas. 2. Critical thinking skills that allows them to manage and critically analyze information and suggest solutions to business problems. 3. 4. 5. Eective and persuasive written and oral communications skills in an organizational context. Awareness and adoption of ethical practices and social responsibility in any business environment. Strategic and leadership capabilities in an organizational context. The MBA graduates are able to: 1.1: Apply the essential elements of core business principles to solve challenges in the business environment 2.1: Use analytical tools to analyze complex business problems and recommend feasible solutions. 2.2: Analyze data that addresses a business problem. 3.1: Make oral presentations eectively in a professional business context. 3.2: Write eectively in a professional business context. 4.1: Respond appropriately to regulatory, ethical and social responsibility issues in business. 5.1: Formulate strategies that are feasible, understandable, and sustainable with an aim to achieve organizational goals. 5.2: Display eective and responsible leadership to foster team eectiveness for making decisions. 6. Knowledge of international and cross-cultural issues in a global business environment. 6.1: Discuss issues aecting global business environment including cross-cultural and strategic issues. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 20 20 MASTER OF BUSINESS ADMINISTRATION PROGRAMME STRUCTURE The programme oers day and evening classes with the emphasis on quality teaching and student participation. The minimum and maximum periods of candidature are 3 and 8 semesters, respectively. Courses are divided into two categories: core and elective courses. In addition, students are required to undertake a research project in an area of their interest. The design of the courses and components allows students to maximise their learning and develop the skills that are essential for their career development. Students are required to take a total of 51 credits as follows: Courses Credit Elective Courses 15 Core Courses 30 Research Project 6 Total 51 The programme allows students the flexibility to choose a general MBA degree or a MBA degree with concentration. In order to qualify for an area of concentration, students must fulfil the requirements of core for concentration and elective courses under each concentration. This requirement does not apply in the case of a general MBA degree. The programme oers concentration in the following areas: • Business Information System • Finance • Islamic Finance • General Management • Human Resource Management • Internal Auditing • International Business • Marketing CORE COURSES (30 CREDIT) Core courses are designed to expose students to the fundamentals of the management of business organizations. These core courses represent the major discipline in Accounting, Business Policy and Strategy, Finance, Information Systems, Management, and Marketing. The courses are as follows: CSGB6101 CAGB6101 CMGB6101 CMGB6103 CMGB6104 CFGB6101 CFGB6102 CMGB6102 CSGB6102 CSGB6201 Human Capital Management Accounting for Business Decision Making* Marketing Management Research Methods in Business Operations Management Economics for Managers Corporate Finance Management Information Systems Business Ethics and Corporate Governance Strategic Management *Students with a Bachelor of Accounting or a professional accounting qualification may apply for exemption. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 21 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 21 It is recommended that students complete the core courses before embarking on electives. However, it is advisable for students to take Human Capital Management, Accounting for Business Decision Making and Marketing Management at the early stage of their candidature before attempting other core courses. It is also advisable for students to take Strategic Management at the end of their candidature. ELECTIVE COURSES Students are required to take FIVE elective courses, which make up 15 credits. Students who choose a general MBA can select elective courses from any discipline to fulfil the 15 credits requirement. For an area of concentration, students must fulfil the requirements of two core for concentration (6 credits) and two electives (6 credits) under the selected area. Students can choose an elective from any discipline for the remaining 3 credits. Students are allowed up to a maximum of TWO areas of concentration. The following is the list of courses under each area of concentration. CMGB 6322 CMGB 6321 CFGB 6308 CFGB 6307 Business Information Systems Core for Concentration : : Strategic Information Systems E-Commerce Core for Concentration : : CMGB 6323 CMGB 6324 CMGB 6325 CMGB 6326 CMGB6335 CFGB 6302 CFGB 6304 CFGB 6305 CFGB 6306 CFGB 6309 CFGB 6310 CFGB 6311 CFGB6317 CFGB6318 CFGB6319 : : : : Current Issues in Information Systems Decision Support Systems Database Management Systems Supply Chain Management Seminar in Information Systems Research : : : : Money and Banking Derivatives Markets International Finance Mergers and Acquisition and Corporate Restructuring Econometrics for Managers Bank Management : : : : Finance Capital Market & Investment Advanced Corporate Finance Islamic Finance Core for Concentration Electives : : : Electives Principles of Islamic Economics & Finance Applied Shari’ah in Islamic Banking and Takaful Transactions Applied Shari’ah in Islamic Capital Market Transactions Islamic Financial Institutions, Regulation and Governance 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 22 22 MASTER OF BUSINESS ADMINISTRATION CSGB 6308 CSGB 6307 CAGB 6310 CAGB 6311 CAGB 6312 CAGB 6313 Human Resource Management Core for Concentration : : Organizational Behaviour Leadership Core for Concentration : : : : CSGB 6303 CSGB 6310 CSGB 6313 : Industrial Relations Performance Management and Rewards Systems Training Management : Legal Environment of Business Internal Auditing* Internal Auditing Internal Auditing Engagement Business Analysis and IT for Internal Auditors Business Management Skills for Internal Auditors CSGB 6302 Electives : : Electives * These courses prepare students for the Certified Internal Auditor (CIA) professional examination. CSGB 6314 Core for Concentration : CMGB 6303 : International Business Management Global Marketing Core for Concentration CMGB 6301 : CMGB 6302 : Consumer Behaviour Services Marketing International Business CFGB 6304 CSGB 6301 International Finance Islamic Perspective in Business : : : : Global Marketing Brand Management Retailing Promotions Management Marketing CMGB 6303 CMGB 6304 CMGB 6305 CMGB 6307 Electives : : Electives RESEARCH PROJECT (6 CREDITS) The Research Project for MBA programmes introduces students to research, thereby providing an opportunity to conduct in depth research in their area of concentration. The research report should demonstrate that the student has the ability to carry out research and the ability to carry out constructive criticism, as well as to report their findings accurately and coherently. This research component is in partial fulfilment of the requirements for the degree at UMGSB. MBA students are required to register, complete and obtain a pass in the Research Project before the degree can be awarded. Students may choose to carry out an academic or a consultancy type of research. An academic research is an independent research eort by an individual student under the supervision of an assigned supervisor. For the consultancy type of research, a group of two or three students (but not more than three) are allowed to carry out the research under the supervision of a supervisor. Students are required to obtain a Pass in CMGB6103 Research Methods in Business before registering for the Research Project. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 23 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 23 Students shall not plagiarise any idea, writing, data or invention belonging to another person (Akta Universiti & Kolej Universiti 1971 – Kaedah-Kaedah). The time frame for students to complete the Research Project is at least one semester (excluding Special Semester) and maximum two (2) semesters. If candidates wish to extend more than this period, students will be given the status FAILED (F): and • • • Students are charged a fee as follows: - 100% charges (6 credit + recurring fees) to students who register for the first time (CBGB6281). - No registration charge for the second time (Recurring fees still has to be paid). Students who fail in research project will be charged a fee to re-register again: - 50% charges to students who fail the research project and re-register (3 credit + recurring fees The evaluation of the Research Project report consists of a written report and an oral presentation. The denomination of grades is as follows: - Supervisor (60%) - Internal Assessor (40%) Grading of the Research Project report is subjected to the same Grading System adopted by UMGSB, Faculty of Business & Accountancy, University of Malaya. Upon submission and examination, students who fail to obtain a “Pass” will have to make corrections to the report based on the comments of the supervisor(s) and assessor. The report will then have to be resubmitted for examination. PUBLISHING OF A JOURNAL ARTICLE AS OPTION FOR RESEARCH PROJECT REPORT Senate’s meeting on 25th July 2013 has agreed for candidate to publish an article in Journal of the Department / Faculty as OPTION for Research Project report subject to the following conditions: • The article is evaluated by two (2) Evaluators of the Faculty or Department • The journal in which the article is published must be approved by the Faculty ACADEMIC PERFORMANCE REQUIREMENTS Students are REQUIRED to obtain a Grade Point Average (GPA) and a Cumulative Grade Point Average (CGPA) of at least 3.0 for every semester. In order to graduate, students must obtain a minimum CGPA of 3.0. Students with a GPA of less than 3.00 in a normal semester will be placed on an Academic Probationary Period in the following normal semester. The candidature of any student who is placed on an Academic Probationary Period for TWO consecutive normal semesters will be terminated. The probation period shall end when the student has successfully attained a GPA of 3.00 and above. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 24 24 MASTER OF BUSINESS ADMINISTRATION Students who obtain a GPA or CGPA of less than 2.00 in two consecutive normal semesters shall be terminated from the Master’s degree programme. Students must obtain a minimum grade B for all core courses, failing which students must repeat the course, subject to a maximum of three attempts. After the third attempt, if the student fails to redeem with a minimum grade B their candidature will be TERMINATED. For elective courses, students who obtain grade B-, C or C+ can be given a conditional pass if their CGPA is above 3.0. Students with a CGPA of less than 3.0 have an option to either repeat the same course to improve the grade or to take another elective course, which has to be done during the period of candidature. GRADUATION REQUIREMENTS (1) Students must fulfil the following requirements for graduation: (a) Achieve a final minimum CGPA of 3.00 and above; (b) Complete 51 credit hours including core, elective courses and research project requirements as prescribed for the Master’s degree programme; (c) Fulfil Faculty requirements if any, for courses that must be passed with at least grade B; and (d) Fulfil the language requirements as prescribed for the Master’s degree programme. (2) From the total credit hours that are required for graduation, at least 80% of the total credit hours must be obtained from courses conducted by the University of Malaya. (3) Language requirement as follows: • For Malaysian citizens, a pass in the Bahasa Malaysia paper at the Sijil Pelajaran Malaysia (SPM) level, or its equivalent; • For international students, a pass in Bahasa Malaysia or Malaysian Studies as prescribed by the Institute of Post Graduate Studies, University of Malaya. CONFERMENT OF DEGREE WITH DISTINCTION Students who have fulfilled the graduation requirements may be conferred the Master’s Degree (With Distinction) if they: (a) Have achieved a final CGPA of 3.70 and above; (b) Have not obtained the grade “Fail” for any courses; and (c) Have not repeated any courses for the purpose of improving the grade in that course during the entire duration of their Master’s degree programme. (d) Have completed their programme of study within a period not exceeding five (5) semesters from the date of the initial registration. EVALUATION FORMAT All courses adopt an assessment system that incorporates coursework and a final examination. Coursework carries 60% of the total marks and the final examination contributes 40%. Coursework may include written assignments, written case analysis, oral presentations, participation in class discussions, and mid-semester examinations. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 25 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 25 GRADING SYSTEM The grading system for all courses is as follows: Marks 80 – 100 75 – 79 70 – 74 65 – 69 60 – 64 55 – 59 50 – 54 45 – 49 40 – 44 35 – 39 < 35 Equivalent Grade A+ AB+ B BC+ C CD+ D F Grade Point 4.0 3.7 3.3 3.0 2.7 2.3 2.0 1.7 1.5 1.0 0 Level Distinction Pass Fail INTERNATIONAL STUDENT EXCHANGE PROGRAMME UM organises a student exchange programme with various institutions around the world. The institutions/countries popular among students are the Rouen Graduate School of Business in France, Georg-Simon-Ohm-Fachhochschule Nürnberg in Germany and Melbourne University in Australia. The aim of this exchange programme is to prepare students for the global economy by providing them with an opportunity to broaden their perspective and gain greater insights into business and management practice, as well as the cross-cultural perspective of business and management. Students who have completed their second semester and achieved a cumulative grade point average (CGPA) of 3.50 and above are eligible to apply. The duration of the exchange programme is for one semester, which is approximately four to five months. Students must register as a fulltime student with the host institution for the duration of the exchange programme. There is no payment of tuition fees to the host institution but tuition fees will have to be paid to the University of Malaya. This is the unique feature of our exchange programme – paying local fees for an international experience. Students should choose courses in the host institution that are equivalent to the elective courses oered by the UM-MBA programme. Transfer of credits for courses taken at a host institution can be allowed for up to nine credit hours of elective courses under the UM-MBA programme. Students are requested to obtain prior approval for the courses to be taken at the host institution for consideration of credit transfer. Upon returning to UM, students can apply for credit transfer by submitting the transcript from the host institution. Details of the exchange programme can be obtained from UMGSB and the University of Malaya’s International and Corporate Relations Oce (ICR). 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 26 26 MASTER OF BUSINESS ADMINISTRATION FACILITIES AND RESOURCES Students have access to the UM library, which is regarded as the best in the country and one of the largest in the region. Students are provided with comprehensive study facilities and electronic access to a vast array of specialist research databases, online journals and many of the leading financial information services. In addition, the FBA has its own library with extensive collection of reference materials specifically in the field of economics, accountancy and business. Students have access to update financial databases like Bloomberg and Datastream. Candidates are required to make their own arrangements for accommodation. However, Student Residential Colleges and the International House may accommodate candidates subject to availability. For further information, candidates can contact: International Student Centre, University of Malaya Tel: +603-7967 7711 / 7712 / 7715 Fax: +603-7967 / 7710 Email: isc@um.edu.my CORE COURSES Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents HUMAN CAPITAL MANAGEMENT CSGB 6101 At the end of this course, students are able to: • Expound the basic concept and practices of managing organisations and human capital. • Analyse global issues that are related to managing organisations and human capital. • Apply dierent techniques in evaluating the eectiveness of practices in managing organisations and human capital. • Demonstrates skills in applying empirical research results into the practical management of human capital. The course is divided into two parts, namely: organizational management and human resource management. The first part covers the basics function and roles of managers in a challenging work environment. It highlights the concepts and practices of planning, organizing, leading and controlling. The second part of the course examines the practical issues in managing human resources. They include: planning and executing eective stang strategies and managing programmes to develop employees’ eectiveness and enhance organizational performance. ACCOUNTING FOR BUSINESS DECISION MAKING CAGB 6101 At the end of this course, students are able to: • Analyse the impact of business transactions on the accounting equation. • Analyse financial statements to assess financial position and performance of a business entity. • Apply financial and management accounting information in planning and decision making. This course will focus on understanding of the accounting concepts and methods underlying the preparation of financial statements. Focus is also given on understanding of management accounting information for planning and decision making. The emphasis is on developing critical and analytical skills in using accounting information for business decision-making. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 27 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents 27 MARKETING MANAGEMENT CMGB 6101 At the end of this course, students are able to: • Define the marketing concept and to relate the concepts to the current business environment. • Applying the elements of marketing management, customer analysis, competitor analysis and company analysis to analyze the environment faced by the company. • Analyzing the marketing mix elements (4Ps) for companies to use to resolve issues in marketing management. • Develop and present detail marketing plan of a product or service. This course provides the framework to understand and analyse the market environment, consumers and competitors, in order to facilitate marketing decision-making. The subject introduces the concepts, principles and activities involved in the analysis, development, implementation and control of marketing programmes. The objective is to prepare students to apply the knowledge and skills gained from this subject towards the development of eective marketing plans to spur business growth. RESEARCH METHODS IN BUSINESS CMGB 6103 At the end of this course, students are able to: • Define research terms and concepts. • Build a research design in the business discipline. • Apply dierent statistical using computer software packages for data analysis purposes. • Interpret research findings using appropriate statistical technique in research. This course covers several main aspects of research methodology. The first part introduces dierent scientific research approaches such as positivism (quantitative) and interpretivism (qualitative). The process of doing research, literature review and research design are also discussed in this section. The second part expands on this process and the related topics are survey, experiment, case study, ethnography, grounded theory and observation. The third part discusses key aspects of methodology such as questionnaire design, measurement and sampling. The final part concentrates on data analysis such as Chi Square, Anova, Correlation, Factor Analysis and Regression. OPERATIONS MANAGEMENT CMGB 6104 At the end of this course, students are able to: • Explain the functions of operation manager and the overall functions in the production system of an organization. • Analyse issues and challenges in operation and production management related to the competitive environment. • Apply decision models in production sector to make appropriate decision making. • Evaluate quick concept, quality, cost, elasticity and dependency in operation context. This course focuses on topics related to operation management. This course expose students to the frameworks and tools that is applicable in production and operation systems, and practices in the industries. In addition, this course discusses topics related to prediction system, strategy processes, location, alignment, inventory management and project management. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 28 28 MASTER OF BUSINESS ADMINISTRATION Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents ECONOMICS FOR MANAGERS CFGB 6101 At the end of this course, students are able to: • Identify main elements of micro and macroeconomic theories and principles amd its relation to business issues. • Apply and integrate the theory, technical information and appropriate methods in eectively analyzing and solving business-related issues. • Compare and contrast the dierent type of market structures and apply in microeconomic analysis as a problem-solving tool in their organization. • Evaluate in a critical and creative manner current macroeconomics issues in Malaysia. The topic covered includes supply, demand, elasticity, cost, market structure, government and market, GDP, Aggregate demand and supply, GDP, ISLM, fiscal and monetary. CORPORATE FINANCE CFGB 6102 At the end of this course, students are able to: • Describe basic financial concepts, especially opportunity cost and time value of money for business decision. • Explain capital project evaluation methods and be able to focus on the short-term and long-term financial implications of business decisions. • Identify the main ways of raising capital and their respective advantages and disadvantages in dierent circumstances. • Assess the evaluative nature for integrating quantitative measures with qualitative characteristics to make a business decision. This course provides an in-depth view of the processes in financial management of the firm. Financial management deals with the allocation, management and funding of financial resources. This partly involves short-term dealing with day-to-day working capital decisions; another part is longer-term, involving major capital investment decisions and raising long-term finance. BUSINESS ETHICS AND CORPORATE GOVERNANCE CSGB 6102 At the end of this course, students are able to: • To identify the important governance and ethical issues that may arise in business today. • To apply the relevant governance and ethical concepts that are necessary for resolving those issues. • To analyze the role of company directors, shareholders, and regulatory bodies in promoting good corporate governance. • To discuss the role of regulatory bodies in promoting good corporate governance. Issues in corporate governance and ethics are highly topical issues in today’s world of business. Governance and ethical issues arise in almost every aspect of corporate life and it is the responsibility of managers to handle these issues. The objective of the course is to sensitize students to these governance and ethical issues in organization and to provide them with techniques for analyzing and resolving those issues. With growing public concern about the roles of owners and managers and issues concerning “stakeholder” participation, the course will discuss the importance of responsible corporate behaviour and good corporate governance. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 29 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents MANAGEMENT INFORMATION SYSTEMS CMGB 6102 At the end of this course, students are able to: • Discuss the concepts and issues in Information systems. • Explain the use of information systems and issues related to information system in organization. • Apply information systems that are available in organization. • Compare the appropriate information systems package to solve problems in organization. This course focuses on evolution of information technology in organization. This course reveals how organization use information systems package that are available to coordinate activities to make decisions and gather knowledge in organization. In addition, the course focuses on the network added value for customer and supplier. The course also focuses on other information systems package such as supply chain management, customer relationship management and knowledge management. Students will also be exposed to case study whereby they must solve real business problem in organization that are related to information systems. Course Title Course Code Learning Outcomes Synopsis of Course Contents 29 STRATEGIC MANAGEMENT CSGB 6201 At the end of this course, students are able to: • Identify the environment, context and approaches to strategic decisions. • Discuss the concepts, theories and practices of strategies planning and management. • Develop the skills to integrate dierent aspects of corporate management. • Apply the principles and frameworks of strategic management real cases. This course is designed to expose students to the theory and practice of strategic planning and management. Strategic planning and management involve setting goals and eective execution of strategies to attain the pre-determined goals. The course emphasizes students ability to conceptualized and develop an eective analytical framework for strategic decision making. The use of real cases allows students to test their ability to identify and solve issues or problems that are strategic in nature. ELECTIVE COURSES BUSINESS INFORMATIONS SYSTEMS Course Title Course Code Learning Outcomes Synopsis of Course Contents STRATEGIC INFORMATION SYSTEMS CMGB 6322 At the end of this course, students are able to: • Discuss the important of strategic information and its related technology. • Explain the implication of current technology towards organizational strategic management. • Analyse the strategic approach and concept for the planning of strategic management systems. • Develop strategic management systems planning of an organisation. This course focuses on the advance topic in information systems (i.e., strategic information systems). This course discusses the definition of strategic information systems and classical examples that can be label as strategic information systems. In addition this course concentrates on the digital economy premises in the current comparative environment which is dominated by the internet network. Strategic information systems planning is also discuss in details. The strategic aspect and probabilities that can be achieved with the development of this system are also discussed. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 30 30 MASTER OF BUSINESS ADMINISTRATION Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents E-COMMERCE CMGB 6321 At the end of this course, students are able to: • Explain concept, theories and the various electronic commerce applications. • Explain the impact and issues of electronic commerce on user, organizations and industry decision to buy product online. • Analyse organization that have comparative advantage to create branding and dierentiation through electronic commerce. • Develop website for electronic commerce. This course focuses on various concepts of electronic commerce in digital economy. This course discuss the aplication of electronic commerce such as e-retailing, e-advertising, e-supply chain, e-payment, e-learning, etc. Current issues such as the use of cookies in e-commerce application, taxation issues, intellectual properties and others are also discuss. In addition, students are exposed on how to develop website using Microsoft Frontpage and publish it in the Internet. CURRENT ISSUES IN INFORMATION SYSTEMS CMGB 6323 At the end of this course, students are able to: • Describe pertinent information systems theory and methodologies. • Discuss the development of information system development. • Discuss issues related to information systems implementation such as technology, organization and people. • Analyze the impact of emerging information systems on individual, organization and society. This course introduces the major and current issues in information systems. It covers topics that include Information Technology Outsourcing, telecommunications, digital divide, and emerging technologies in Information Systems and its adoption. The current and future impact of information systems on individual, organizational and society are also discussed. DECISION SUPPORT SYSTEMS CMGB 6324 At the end of this course, students are able to: • Describe concept and methodology of decision support systems. • Discuss the implementation of decision support systems in organization. • Develop a simple decision support systems using spreadsheets and Microsoft access. • Apply decision support systems to solve business problem. This course focus on concept and theory of decision support systems. This course introduce students to the practical examples of decision support systems that are use in organization. In addition, the students are exposed to the use of Microsoft excel database and Microsoft excel spreadsheet. This course concentrate on the design development, and implementation of information systems based decision support systems. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 31 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents 31 DATABASE MANAGEMENT SYSTEMS CMGB 6325 At the end of this course, students are able to: • Explain the concept related to data information, database and Database Management Systems (DBMS). • Discuss issues related to the organization of database management systems. • Discuss the current issues on database management systems. • Develop a simple database that is able to receive question and generate management report. This course begin by introducing the various concept related to data information and database. In addition the organization of database management systems in organization is also discussed. Issues related to database for example data warehousing and object oriented database will be presented and students must use structured query language (SQL) to develop a simple database. SUPPLY CHAIN MANAGEMENT CMGB 6326 At the end of this course, students are able to: • Describe function related to supply and purchasing in organization. • Explain transport decision, inventories and control in the supply chain configuration. • Analyse issues, challenges and the various supply chain management in the implementation of current supply chain management. • Apply the logistic strategy and supply chain. This course focuses on the supply chain system concept. In addition, the network analysis, chain management configuration and organizational network are also discussed. This course also discusses topics related to transport logistic planning and procurement, inventory investment and industry control. SEMINAR IN INFORMATION SYSTEMS RESEARCH CMGB 6335 At the end of this course, students are able to: • Identify the research areas under the IS domain and their key studies. • Describe key classical, foundational and methodological articles in the field of information system (IS). • Examining the underpinnings theories relevance to IS research for the preparation of research proposal. This course aims to expose the students to the development of research in the information systems (IS) field. In addition, it attempts to provide an overview of the key research areas under the information systems (IS) domain. To achieve these aims, students will discuss and present the key articles. Because of the vastness of the IS field, the course is able to sample only a limited number of prominent and influential articles. This course hopes that these articles will assist the students in navigating the world of IS research so that they will be able to produce competent studies in the field. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 32 32 MASTER OF BUSINESS ADMINISTRATION ELECTIVE COURSES FINANCE Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents CAPITAL MARKET AND INVESTMENT CFGB 6308 At the end of this course, students are able to: • Explain the theories and analytical tools required in capital market analysis as well as investment decision-making both for individuals and institutions. • Identify the basic theoretical developments in capital market and describe the key controversial issues in empirical finance. • Compare the key theories of term structure of interest rates and analyse the risk characteristics of fixed income securities. • Evaluate basic fixed income investment strategies and the key features of equity portfolio management. This course will cover market instruments and institutions, techniques of analyzing and evaluating individual securities, and constructing optimal portfolios. Other applications considered will include asset pricing models, stock and bond management, and performance evaluation. ADVANCED CORPORATE FINANCE CFGB 6307 At the end of this course, students are able to: • Explain some of the financial reporting, financing and business valuation issues for business. • Integrate the finance function within the context of managerial decision-making and applied to real-world problems. • Evaluate the financial needs of a business and identify the possible sources to produce a rationale choice. • Evaluate potential investments of funds and select suitable ones with respect to the financial constraints and the corporate plan. Advance corporate finance is a specific area of finance dealing with the financial decisions corporations make and the tools as well as analyses used to make these decisions. The discipline as a whole may be divided among long-term and short-term decisions and techniques with the primary goal being the enhancing of corporate value by ensuring that return on capital exceeds cost of capital, without taking excessive financial risks. MONEY AND BANKING CFGB 6302 At the end of this course, students are able to: • Explain monetary phenomenon and bank behavior and their eect on the cost of funds and systemic risk within the economy. • Distinguish between monetary and non-monetary economic systems and discuss the role of liquidity in defining money. • Analyze the relationship between the money supply and the monetary base and how the fractional reserve system and the instruments used by the central bank have an eect on monetary policy. • Evaluate key elements of the fractional reserve system and explain how the size of the money supply aects economic performance. This course cover topics such as money, monetary aggregates, financial markets, financial structure, banking industry, and bank regulation. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 33 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents 33 DERIVATIVES MARKETS CFGB 6304 At the end of this course, students are able to: • Analyze and evaluate the pricing of each contract and identify their role in financial risk management. • Compare and contrast the strategies and critically demonstrate how the range of generic techniques can be used to solve simple and complex financial problems. • Assess the uses and applications of derivatives management, especially in an uncertain financial environment. • Apply knowledge of financial derivatives to hedge price risk of portfolios. This course will allow students to apply various financial techniques and tools to analyze and price contracts in derivatives markets. INTERNATIONAL FINANCE CFGB 6305 At the end of this course, students are able to: • Describe the current and projected context, nature, role and significance of international financial management activities in organizations. • Demonstrate an understanding of current developments in international finance, and analyze their implications for participants in the international financial system. • Evaluate the options to manage global finance through coordinating international macroeconomic policies and institutions in regulatory frameworks. • Evaluate future trends using international financial data and theoretical models. Among the topics that will be discussed in this course are the monetary sides of international economics, in contrast to the real side, or real trade. The focus is on the market for foreign exchange, the determination of exchange rates and the management of foreign exchange exposures. Financial issues faced by multinational companies will also be discussed such as methods of financing and management of international portfolio. MERGERS AND ACQUISITIONS AND CORPORATE RESTRUCTURING CFGB 6306 At the end of this course, students are able to: • Describe the trends in international mergers and acquisitions (M&A) and discuss why companies pursue expansion via M&A. • Evaluate the success and failure factors of international M&As. • Analyze the need for global regulation and corporate restructuring, and compare and contrast the advantages and disadvantages of M&As. • Acquire trends and critically discuss overseas investment decisions undertaken by multinational corporations which is related with M&As and corporate restructuring. Throughout the course the students will be exposed to the aspect of corporate finance strategy and management dealing with the merging and acquiring of dierent companies as well as corporate restructuring of assets. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 34 34 MASTER OF BUSINESS ADMINISTRATION Course Title Course Code Learning Outcomes Synopsis of Course Contents ECONOMETRICS FOR MANAGERS CFGB 6309 At the end of this course, students are able to: • Describe the key theories and practical applications of econometrics as well as the implicit assumptions and the limitations underlying empirical models based on financial and business data. • Understand recent developments in time series econometrics, and their implications for modeling the returns and volatility of financial assets. • Evaluate the academic literature with an empirical content in economics, finance and business. • Design, estimate and evaluate econometric models to financial and business data sets using an econometrics software package. Throughout this course students will be exposed to the application of statistical and mathematical methods in the field of economics and business to describe the numerical relationships between key economic and financial variables. Course Title Course Code Learning Outcomes Synopsis of Course Contents BANK MANAGEMENT CFGB 6310 At the end of this course, students are able to: • Describe the role and structure of the financial environment in the economy, including the role of the Central Bank and trends in regulation. • Analyze the bank’s balance sheet, o-balance sheet adjustment and financial ratios to measure bank performance. • Apply the techniques of financial analysis to risk management issues. • Evaluate the objectives of bank’s investment portfolio, the nature or investments policy guidelines and the features of financial securities that banks buy. Bank Management provides a description of the regulatory and environment changes in the banking industry and focuses on the various dimensions of bank management. The issues covered are illustrated with real cases and problems to allow for more thorough discussion of the various aspects of bank management. ELECTIVE COURSES ISLAMIC FINANCE Course Title Course Code Learning Outcomes Synopsis of Course Contents PRINCIPLES OF ISLAMIC ECONOMICS AND FINANCE CFGB 6311 At the end of this course, students are able to: • Understand the principles of Islamic economics by considering the implications of the application of Shari’ah laws for the economic and financial systems. • Explain the development of Islamic economic and financial systems. • Distinguish the theories of Islamic economics from the mainstream theories of economics. • Analyze the fundamentals of Islamic laws which underlie the development of Islamic finance. This course discusses the underlying theories and concepts of Islamic economics and finance which distinguish it from mainstream economic and financial systems. This includes the economic doctrines of Islam, Islamic microeconomic and macroeconomic theories, theories and concepts of Islamic financial system and the main Islamic principles which enable the operation of the Islamic financial system. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 35 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents 35 APPLIED SHARI’AH IN ISLAMIC BANKING AND TAKAFUL TRANSACTIONS CFGB 6317 At the end of this course, students are able to: • Assess an overview of the Islamic banking and takaful industry. • Evaluate the financial regulatory aspects and the relevant authority that regulates the Islamic banking industry. • Compare the dierent aspects of Islamic banking with conventional banking. • Analyze the Shari’ah and legal issues pertaining to the products transacted in the Islamic banking and takaful industry. This course equips the students with a comprehensive understanding of the Islamic principles that govern the Islamic banking and takaful transactions especially their applications in the development and operations of the products oered by both industries. Comparison between the operation of Islamic banking and conventional banking also will be highlighted. The course also exposes the students to various Shari’ah and legal issues pertaining to the products transacted in these two industries. APPLIED SHARI’AH IN ISLAMIC CAPITAL MARKET TRANSACTIONS CFGB 6318 At the end of this course, students are able to: • Understand the principles of Islamic economics by considering the implications of the application of Shari’ah laws for the economic and financial systems. • Explain the development of Islamic economic and financial systems. • Distinguish the theories of Islamic economics from the mainstream theories of economics. • Analyze the fundamentals of Islamic laws which underlie the development of Islamic finance. This course equips the students with a comprehensive understanding of the Islamic principles that govern the Islamic capital market transactions especially their applications in the development and operations of the Islamic capital market products. The course also highlights various Shari’ah and legal issues pertaining to each types of products transacted in this market. ISLAMIC FINANCIAL INSTITUTIONS, REGULATION AND GOVERNANCE CFGB 6319 At the end of this course, students are able to: • Dierentiate between the regulation that governs the Islamic financial system and conventional system as well as the governance mechanism that they adopt. • Analyze the concept and sources of Islamic laws that governs the operations of Islamic finance industry. • Compare the distinct features of financial institutions in selected Muslim countries. • Assess the dierent financial structures in the Islamic finance industry. This course equips the students with a comprehensive understanding of the Islamic laws and priciples that govern the Islamic financial system as well as the Islamic corporate governance mechanism that ensures the compliance of the industry to the stated laws. The course also highlights the dierent types of financial institutions that exist in the Islamic financial system and expose the students to various Islamic financial institutions that operate in Muslim countries. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 36 36 MASTER OF BUSINESS ADMINISTRATION ELECTIVE COURSES GENERAL MANAGEMENT Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents TOTAL QUALITY MANAGEMENT CSGB 6311 At the end of this course, students are able to: • Explain the importance of Total Quality Management (TQM) principles and practices for higher organisational productivity, eectiveness and eciency. • Explain how quality characteristics can be injected into organisations for better functioning. • Discuss TQM practices can be sustained in organisations. • Evaluate critically how quality characteristics can be built into organisations eectively. The course aims to develop a comprehensive understanding of TQM and focuses on customers, leadership, strategic planning, human resource practices, recruitment and training, benchmarking, supplier partnership, process management, performance measurement and statistical tools as well as building and sustaining TQM in organisations. SERVICES MANAGEMENT CMGB 6308 At the end of this course, students are able to: management accounting. • Understand the role of services in an economy and the nature and strategy of services. • Appraise the design of the service enterprise which includes new service development, technology in services, service quality, service encounter, the supporting facility, service facility location and project management. • Apply the knowledge of managing service operations in the areas of demand forecasting, managing capacity and demand, managing waiting lines, service supply relationship, managing facilitating good and growth and globalization of services. This course provides detail understanding of the concepts and theories of services management. It also directs the student on the understanding of the importance issues that need to be examined in designing a new services enterprise. Students are also required to apply the knowledge of services operations. LEGAL ENVIRONMENT OF BUSINESS CSGB 6302 At the end of this course, students are able to: • Describe the basic framework of the Malaysian Legal System. • Apply the legal principle in selected areas of commercial law in Malaysia. • Explain and apply the basic concepts and principles of company law in Malaysia. The course aims to develop a comprehensive understanding of TQM and focuses on customers, leadership, strategic planning, human resource practices, recruitment and training, benchmarking, supplier partnership, process management, performance measurement and statistical tools as well as building and sustaining TQM in organisations.Understanding the role of the law in business transactions and how it impacts upon doing business is crucially important. Businesses need to understand the legal environment in which they operate to better manage their businesses. Legal issues arise in almost every aspect for doing business and it is the responsibility of managers to understand these issues to avoid legal pitfalls. The objective of the course is to introduce students to these legal issues and to provide them with the necessary legal knowledge to understand and resolve those issues 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 37 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents ENTREPRENEURSHIP CSGB 6305 At the end of this course, students are able to: • Analyze the entrepreneurial mindset in terms of strategies, approach, attitudes and behaviour. • Identify and develop various components of a business plan. • Discuss sources of finance and human capital for venture creation. • Explain entrepreneurial functions in the start-up, operational, growth and exit stages of a business. This course is designed to prepare students to succeed in the new, global economy by coaching them to think and acts like an entrepreneur. In addition, the course will also touch on the skills required to acquire and manage ventures within and outside corporate environment. Course topics include the entrepreneurial revolution, the business opportunity, venture and growth capital, entrepreneurship beyond star-up and developing a business plan. Course Title Course Code Learning Outcomes Synopsis of Course Contents 37 ORGANIZATIONAL BEHAVIOUR CSGB 6308 At the end of this course, students are able to: • Analyze psychological theories that describe dierences in individual behaviour. • Apply techniques to motivate employees. • Evaluate the implication of individual processes, social dynamics and organization practices on organization performance. • Suggest suitable solutions to organizational problems arising from employee behavioural dierences. Personality, intellect, values, motivation, managing teams, leadership, power, organizational politics and negotiation. ELECTIVE COURSES HUMAN RESOURCE MANAGEMENT Course Title Course Code Learning Outcomes Synopsis of Course Contents ORGANIZATIONAL BEHAVIOUR CSGB 6308 At the end of this course, students are able to: • Analyze psychological theories that describe dierences in individual behaviour. • Apply techniques to motivate employees. • Evaluate the implication of individual processes, social dynamics and organization practices on organization performance. • Suggest suitable solutions to organizational problems arising from employee behavioural dierences. Personality, intellect, values, motivation, managing teams, leadership, power, organizational politics and negotiation. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 38 38 MASTER OF BUSINESS ADMINISTRATION Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents LEADERSHIP CSGB 6307 At the end of this course, students are able to: • Identify dimensions of eective and ineective leadership skills which include traits, values, and leader behaviour. • Analyze how behavioural processes of a leader influence the eectiveness and charisma of a leader. • Apply dierent leadership styles to match the situational favourableness and environment. • Evaluate how leaders gain power and use them in various influence tactics to influence the situation and the players within and beyond the organization. This course encompasses the history and evolution of leadership research in comparison to traditional leadership theories. The course also looks at contemporary leadership theories such as visionary leadership and learning oriented leadership. The need to relook at traditional leadership theories and embrace new leadership styles can be attributed to the globalization process, the introduction to concepts such as learning organization, virtual teams, and the emergence of knowledge workers. The course stars o with a discussion on a leader is responsible in providing direction, developing good quality leader-member exchange, and change orientation. INDUSTRIAL RELATIONS CSGB 6303 At the end of this course, students are able to: • Describe the main principal and concepts underlying workplace industrial relations. • Explain how economic, social and political imperatives aect the workplace industrial relations. • Identify the main issues in workplace industrial relations and examine the ways in which they challenge traditional notions of the roles of employers, managers, employees and union ocials. • Analyze the causes of conflict related to industrial relations within organizations and formulate appropriate solutions to manage the industrial disputes. The course will introduce students to the components of industrial relations systems. It will explore the main and emerging issues related to economic, social and political that aects the workplace industrial relations from both a theoretical and practical perspectives. The course adopts a problem-solving approach with the aim of developing student’s analytical skills in handling industrial disputes. INDUSTRIAL RELATIONS CSGB 6310 At the end of this course, students are able to: • Develop a general understanding of the basic concepts in performance management and reward systems. • Compare and evaluate the eectiveness of dierent types of employee performance indicators. • Evaluate the benefits of eective reward systems for teams and individual employee. • Design practical performance and rewards measures in enhancing employee productivity. The course introduces to students the general concepts of performance management and reward systems in organizations. It also explores the dierent types of best practices and trends in managing performance and rewarding employees. This course will enable students to use their insights and knowledge to design an eective performance management and reward system. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 39 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code 39 TRAINING MANAGEMENT CSGB 6313 Demonstrate an understanding of the principles of learning and adult education. Evaluate the training needs of individuals and organizations. Apply various approaches in instructional design and training methodology. Identify and evaluate issues relevant to designing, managing and assessment of training outcomes. Learning Outcomes • • • • Synopsis of Course Contents The course will enable students to understand the concepts and processes related to training and sta development in the organization. It will expose students to various approaches to instructional design and training methodologies. Students will be trained to analyze individual and organizational training needs, design appropriate training plan for its implementation and evaluate its eectiveness. ELECTIVE COURSES INTERNAL AUDITING Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents INTERNAL AUDITING CAGB 6310 At the end of this course, students are able to: • Describe the basic theories, concepts and processes of internal auditing. • Apply the Institute of Internal Auditor’s Attribute Standards namely independence, objectivity, due professional care and quality assurance in an internal auditing environment. • Explain the internal audit function’s role in organisational governance and suggest appropriate internal audit activities in specific governance related situations. • Suggest appropriate internal audit engagement planning procedures to demonstrate an understanding of the governance, risk and control knowledge elements. This course enables students to understand and apply the basic concepts and processes of internal auditing. It discusses the importance of internal auditing knowledge in ensuring good corporate governance and risk management. Students will also be exposed to relevant ethical issues. INTERNAL AUDIT ENGAGEMENT CAGB 6311 At the end of this course, students are able to: • Explain the duties and functions of internal auditor. • Apply the steps involved in conducting internal audit engagement and design an internal audit. • Explain the use of various tools to undertake audit engagements and suggest appropriate tools for undertaking a specific engagement. • Undertake an internal audit engagement. This course enables students to learn the basic steps in conducting audit engagement. Students will be exposed to other engagements conducted by internal auditors such as quality audit and performance audit. Students will also be introduced to the application of several tools such as sampling techniques. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 40 40 MASTER OF BUSINESS ADMINISTRATION Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents BUSINESS ANALYSIS AND IT FOR INTERNAL AUDITORS CAGB 6312 At the end of this course, students are able to: • Explain issues related to application of information technology in the internal audit environment. • Explain components of information technology infrastructure relevant to the internal audit environment. • Design information technology audit plan that are suitable for implementation of internal audit tasks. • Discuss current issues in financial accounting, management accounting and financial management. This course will focus on student understanding, knowledge and skills to enable them in managing issues related to application of information technology in internal audit environment. Students will also be exposed to operating system, application development, data communication and network, e-commerce, data protection, ERP software and other issues and challenges relevant to internal audit in IT environment. BUSINESS MANAGEMENT SKILLS FOR INTERNAL AUDITORS CAGB 6313 At the end of this course, students are able to: • Apply global analytical techniques, assess industry environments and make strategic decisions in the context of an internal audit function. • Provide ethical, cultural, legal, political, economic and financial aspects of the global business environment in making internal audit assessments and consider the implications of relevant aspects of organisational behaviour in the performance of the internal audit role. • Apply management skills in managing an internal audit function. • Perform negotiation skills required in conducting an internal audit engagement. The course aims to provide exposure to global analytical techniques, industry environments and strategic decision making and enhance understanding of key aspects of global business environment as well as inculcate the required management and negotiation skills in the performance of the internal audit function. ELECTIVE COURSES INTERNATIONAL BUSINESS Course Title Course Code INTERNATIONAL BUSINESS MANAGEMENT CSGB 6314 Learning Outcomes At the end of this course, students are able to: • Explain challenges faced by firms operating in international business environment. • Analyze why firms engage in international business using theories discussed. • Identify systems and institutions related to international business. • Apply approaches, methods and techniques used by managers of international firms. Synopsis of Course Contents The course will expose the students to significant features of the environment of international business and discuss theories that seek to explain why firm engage in international business. In addition students will be familiarized with the system and institution, related to international business. Finally we also discuss approaches, methods and techniques used by managers of the international firms. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 41 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents 41 GLOBAL MARKETING CMGB6303 At the end of this course, students are able to: 1. Explain the global marketing environment by appraising and assessing the diverse forces that influence the global business/marketing environment. 2. Apply the marketing mix elements to global marketing. 3. Analyze a competitive marketing strategy leading to global market entry. 4. Apply strategies for local companies to compete against global players. This course oers a comprehensive analysis of the environmental forces that influence the marketing function and how the marketing mix is adapted to identify/recognize and satisfy the needs of global and/or regional customer segments. Students will also be taught how local companies can defend against global players and win. The course covers four main sections: (i) the global marketing environment, (ii) development of the competitive strategy, (iii) global marketing strategy development (global marketing mix) and (iv) management of the global marketing eort. Course Title Course Code INTERNATIONAL FINANCE CFGB 6305 Learning Outcomes At the end of this course, students are able to: • Describe the current and projected context, nature, role and significance of international financial management activities in organizations. • Demonstrate an understanding of current developments in international finance, and analyze their implications for participants in the international financial system. • Evaluate the options to manage global finance through coordinating international macroeconomic policies and institutions in regulatory frameworks. • Evaluate future trends using international financial data and theoretical models. Synopsis of Course Contents Among the topics that will be discussed in this course are the monetary sides of international economics, in contrast to the real side, or real trade. The focus is on the market for foreign exchange, the determination of exchange rates and the management of foreign exchange exposures. Financial issues faced by multinational companies will also be discussed such as methods of financing and management of international portfolio. Course Title Course Code Learning Outcomes Synopsis of Course Contents ISLAMIC PERSPECTIVE IN BUSINESS CSGB 6301 At the end of this course, students are able to: • Define concept of Tawhid, non-separation of the mundane and spiritual in Islam and Falah or success in Islam. • Explain how the Tawhidic framework aects business and management activities. • Apply Islamic values in relation to economics, business and management. • Analyze the Islamic shariah stance on business activities such as gambling, the charging of interest on loans and hoarding. Islam is the religion of the majority of the Malaysian population. It is also the fasters growing religion in many countries including America. Unlike other religions, Islam does not separate the spiritual from mundane and therefore, its teaching cover all aspects of human life – political, economics, social etc. islam has its own unique perspective on the fields of business and management based on its Tawhidic framework. The course will clarify how the Tawhidic framework aects the way Muslim views the objectives of life and the objectives of human activities including business and management activities. The course will also explain some basic principles and concepts which govern the fields of economics, business and management in relation to Islamic values. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 42 42 MASTER OF BUSINESS ADMINISTRATION ELECTIVE COURSES MARKETING Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents CONSUMER BEHAVIOUR CMGB 6301 At the end of this course, students are able to: • Explain the major concepts and terminologies of consumer behaviour. • Appreciate a consumer behaviour model. • Analyse the internal and external influences aecting consumer behaviour. • Apply the theories of consumer behaviour in marketing situations. The course will provide a research-oriented overview of consumer behaviour. It will focus on the psychological factors influencing individual consumption behaviour. The major topics covered in this course are: information processing; behavioural learning; personality and psychographics; consumer beliefs, attitudes, and behaviour; consumer decision making process, situational influences, group processes, cultural processes, and international issues in consumer behaviour. SERVICES MARKETING CMGB6302 At the end of this course, students are able to: management accounting. • Understand service products, consumers, and markets in terms of new perspective on marketing in service economy, consumer behaviour and services positioning. • Apply the 4 Ps of marketing to services which includes developing services products, distribution channels, pricing and revenue management and services promotion. • Manage the customer interface which includes designing and managing services processes, balancing demand and productive capacity, crafting the services environment and managing people for services advantage. • Implement profitable services which include managing relationships and building loyalty, complaint handling and services recovery, improving services quality and productivity and services leadership. This course provides students with the understanding of services products, consumers and markets. It also discusses the application of the traditional 4P marketing to services. Students are required to examine the management of the customer interface together with the implementation of profitable services strategy. GLOBAL MARKETING CMGB 6303 At the end of this course, students are able to: • Explain the global marketing environment by appraising and assessing the diverse forces that influence the global business/marketing environment. • Apply the marketing mix elements to global marketing. • Analyze a competitive marketing strategy leading to global market entry. • Apply strategies for local companies to compete against global players. This course oers a comprehensive analysis of the environmental forces that influence the marketing function and how the marketing mix is adapted to identify/recognize and satisfy the needs of global and/or regional customer segments. Students will also be taught how local companies can defend against global players and win. The course covers four main sections: (i) the global marketing environment, (ii) development of the competitive strategy, (iii) global marketing strategy development (global marketing mix) and (iv) management of the global marketing eort. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 43 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents Course Title Course Code Learning Outcomes Synopsis of Course Contents 43 BRAND MANAGEMENT CMGB 6304 At the end of this course, students are able to: • Describe the role of brands, the concept of brand equity and advantages of creating strong brands. • Analyse dierent approaches to measuring brand equity. • Conduct brand audit and recommend how to rejuvenate the brand. • Design a brand strategic plan in relation to the overall brand marketing programs. The course will expose students on theory and practice of product and brand management. The course is divided into five parts. In Part I, brands and brand management will be introduced whereas Part two will identify and establish brand positioning and values. Part three describes the planning and implementation of brand marketing programs and Part four discusses how brand performance could be measured and interpreted. Particular attention will be paid to international issues and global branding strategies. The final part explains how brand equity could be nurtured and sustained. RETAILING CMGB 6305 At the end of this course, students are able to: management accounting. • Describes the theory and concepts of retailing. • Interpret the elements of the retail strategy • Analyze the issues and challenges aecting the retail industry. This course focuses on strategic issues that need to be understood by the retailer to operate eectively in the retail business. PROMOTION MANAGEMENT CMGB 6307 At the end of this course, students are able to: • Elaborate the roles of integrated communication in an organisation. • Evaluate the marketing situation and the promotions of an organisation. • Utilize the communication functions to develop eective communication strategies and programmes to support the organisation's marketing strategy as a whole. This course aims to provide comprehensive coverage on advertising and promotion from an integrated marketing communications perspective (IMC). This course is divided into several parts: Introduction, The Communication Process, Budget and IMC Objectives, The IMC Programme and Monitoring, Assessment and Control. Topics include: Advertising, Direct Marketing, Sales Promotion, Internet and Interactive Media, Public Relations and Publicity, and Personal Selling. 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 44 44 MASTER OF BUSINESS ADMINISTRATION SCHEDULE FOR CORE COURSES: MBA DAY CLASSES SEMESTER 1 SESSION 2013/2014 CAGB 6101 CFGB 6101 CFGB 6102 Accounting for Business Decision Making Economics for Managers Corporate Finance SEMESTER 2 SESSION 2013/2014 CMGB 6101 CMGB 6102 CSGB 6101 CMGB 6103 tResearch Methods in Business CSGB 6102 CMGB 6104 Operations Management CSGB 6201 ELECTIVES COURSES OFFERED BY CONCENTRATION NO. CONCENTRATION SEMESTER I 1. INTERNAL AUDITING • CAGB6311 Internal Audit Engagement • CAGB6313 Business Management Skills for Internal Auditors 2. FINANCE • CFGB6307 Advanced Corporate Finance • CFGB 6308 Capital Market and Investment • CFGB6304 Derivatives Markets • CFGB6309 Econometrics for Managers 3. ISLAMIC FINANCE 4. BUSINESS INFORMATION SYSTEM Marketing Management Management Information System Human Capital Management Business Ethics and Corporate Governance Strategic Management SEMESTER II • CAGB6310 Internal Auditing • CAGB6312 Business Analysis and IT for Internal Auditors • CSGB6302 Legal Environment of Business SPECIAL SEMESTER • CFGB6310 Bank Management • CFGB6311 vPrinciples of Islamic Economics and Finance • CFGB 6308 Capital Market and Investment • CFGB6307 Advanced Corporate Finance • CFGB6305 International Finance • CFGB6306 Mergers and Acquisition and Corporate Restructuring • CFGB6302 Money and Banking • CFGB6318 Applied • CFGB6317 Applied Shari’ah in Islamic Shari’ah in Islamic Capital Market Banking and Takaful Transactions Transactions • CFGB6319 Islamic Financial Institutions,Regulati on and Governance • CMGB6324 Decision Support Systems • CMGB6326 Supply Chain Management • CMGB6323 Current Issues in Information System • CMGB6321 E Commerce • CMGB6322 Strategic Information System • CMGB6335 Seminar in Information System • CMGB6325 Database Management Systems 2B•UM_MBA 2015•Inner.qxp_Layout 1 8/22/14 10:16 AM Page 45 Faculty of Business and Accountancy • University of Malaya Master of Business Administration 2014/2015 NO. CONCENTRATION SEMESTER I SEMESTER II • CMGB6308 Services • CSGB6311 Total Quality Management Management • CSGB6305 • CSGB6302 Legal Entrepreneurship Environment of • CSGB6308 Business Organizational Behaviour 5. GENERAL MANAGEMENT 6. HUMAN RESOURCE MANAGEMENT • CSGB6308 Organizational Behaviour • CSGB 6313 Training Management 7. INTERNATIONAL BUSINESS • CMGB6303 Global Marketing • CSGB6301 Islamic Perspective on Business 8. MARKETING • CMGB6301 Consumer Behaviour • CMGB6304 Brand Management • CMGB6303 Global Marketing • CSGB6307 Leadership • CSGB6303 Industrial Relations • CSGB6310 Performance Management and Rewards Systems • CSGB6314 International Business Management • CFGB6305 International Finance 45 SPECIAL SEMESTER • CMGB6308 Services Management • CSGB6313 Training Management • CMGB6303 Global Marketing • CMGB6302 Services • CMGB6303 Global Marketing Marketing • CMGB6307 Promotions Management • CMGB6305 Retailing • Subject to change Please note that we have taken the utmost care in compiling the information in this book, including the schedules for courses during the 2014/2015 session. While the contents are correct at the time of printing this book, we reserve the right to change any information in the book as necessary. While we have produced this handbook to be comprehensive, please do not hesitate to ask us regarding matters not covered in this handbook. Further enquiries should be directed to: Graduate School of Business Faculty of Business & Accountancy University of Malaya, 50603 Kuala Lumpur Malaysia Tel : +603 79673850 Fax : +603 79673908 E-mail : gsb_fpp1@um.edu.my or gsb_fpp2@um.edu.my Website : http://gsb.um.edu.my