USTERIZED®
Audit Questionnaire
Textile Technology / March 2013 / V5.0
THE STANDARD FROM FIBER TO FABRIC
Contents
1
Information about the spinning mill ........................................ 3
1.1
Raw materials and yarn types ..................................................... 3
2
Framework of USTERIZED® ...................................................... 3
3
Conditions for granting the brand USTERIZED® for one
year ............................................................................................ 4
4
Customer orientation ................................................................ 5
4.1
Customer orientation and claims ................................................. 5
4.2
Yarn quality profiles .................................................................... 6
5
Quality management system .................................................... 7
5.1
Quality management in the mill ................................................... 7
5.2
Quality measuring systems ......................................................... 7
5.3
Conditions in the laboratory ........................................................ 8
5.4
Service Agreements .................................................................... 8
5.5
Sampling plan ............................................................................. 8
5.6
Test reports................................................................................. 9
6
Quality management process .................................................. 9
7
Continuous improvement ....................................................... 10
© Copyright 2013 by Uster Technologies AG. All rights reserved.
All and any information contained in this document is non-binding. The supplier
reserves the right to modify the products at any time. Any liability of the supplier for
damages resulting from possible discrepancies between this document and the
characteristics of the products is explicitly excluded.
TT\SpecialTopics\USTERIZED\Audit\Questionnaire\Audti_Questionnaire_EN.doc
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1
Information about the spinning mill
Company name:
…………………………………………………………...……
Address:
…………………………………………………………...……
City:
…………………………………………………………...……
Country:
…………………………………………………………...……
Date:
…………………………………………………………………
Person who filled in the questionnaire: ……………….…………………….…..
1.1
Raw materials and yarn types
Vertical mill (yes/no)
If vertical, which subsequent processes are
included?
Number of ring spinning positions
Number of OE-rotor spinning positions
Other spinning machines
Raw material 1 and its percentage
Raw material 2 and its percentage
Raw material 3 and its percentage
Average number of articles per year
Average number of articles processed at
the same time?
2
Framework of USTERIZED®
Granting the USTERIZED® certificate is based on an “audit of the spinning
mill” processes following a framework with 4 dimensions:
 Customer orientation
 Quality management system
 Quality management process
 Continuous improvement
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3
Conditions for granting the brand USTERIZED®
for one year
 The spinning mill is able to produce yarn of consistent quality.
 The spinning mill provides yarn quality profiles / yarn standards for his
customers or is able to produce yarn according to given yarn quality profiles/requirements.
 The spinning mill compares its yarn values with the USTER® STATISTICS.
 The spinning mill is able to show an established Quality Management
system.
 A claim management/handling process is installed and can be presented
for 3 recent customer claims.
 A sampling plan is clearly followed in the processes of the mill.
 The spinning mill has the testing systems listed under paragraph 5.2
installed and operated correctly.
 The spinning mill has standard environmental conditions in the laboratory as listed under paragraph 5.3.
 The testing systems are maintained regularly once per year (Service
contract with Uster Technologies).
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4
Customer orientation
4.1
Customer orientation and claims
Do you know your customers? What are their yarn quality requirements?
What kind of yarn quality specifications do you provide to your customers?
What kind of quality claims did the mill had in the past 3 years? Please list
the three most important claims.
How the mill did handled the 3 most important quality claims mentioned
above?
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What is the relationship to the customers? Who is in contact with the customers to deal with the quality of the yarn?
4.2
Yarn quality profiles
The spinning mill should add 3 examples of yarn quality profiles / yarn
standards to this questionnaire, which are given to customers or which are
requested by the spinning mill’s customers.
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5
Quality management system
5.1
Quality management in the mill
Who is the quality manager of the mill?
How is the quality management organized?
5.2
Quality measuring systems
The customer uses the following quality measuring systems:
Model type
Year of instal- Last service
lation
Bundle fiber testing system USTER® HVI *
Single fiber testing system USTER® AFIS
Evenness Tester USTER® TESTER
USTER® TESTER Hairiness Module
Strength Tester USTER® TENSORAPID
Strength Tester USTER® TENSOJET
USTER® CLASSIMAT 5, USTER® CLASSIMAT QUANTUM
(Online or Offline)
USTER® QUANTUM with foreign fiber detection **
USTER® QUANTUM EXPERT
USTER® QUANTUM clearers compared to the total of winding positions in percent **
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%
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* In the area of fiber testing the customer can either have the USTER® HVI
or the USTER® AFIS system. In the area of yarn strength testing the customer can either use the USTER® TENSORAPID or the USTER® TENSOJET.
** In the area of winding 50% of the winding positions must be equipped
with USTER® QUANTUM CLEARERS with foreign fiber detection.
In the case of synthetic yarn spinners or long-staple spinners, neither fiber
testing instruments, nor foreign fiber detection on the yarn clearers are required.
5.3
Conditions in the laboratory
As all of the quality values measured with textile testing instruments depend on the environmental conditions, it is important that the environmental
conditions remain constant.
The standard atmospheres for conditioning and testing according to ISO
139:2005 is 20°C +/- 2° and 65% +/- 4% relative humidity.
Temperature in the laboratory
°C
Rel. humidity in the laboratory
% r.H.
5.4
Service Agreements
For which instruments listed under paragraph 5.2 does the spinning mill
have a service contract with Uster Technologies?
If so, what contract numbers?
Laboratory systems
Clearer systems
5.5
Sampling plan
The customer is able to show the sampling plan implemented in the spinning mill starting from raw material to finished product.
The customer can fill in the sampling plan attached (EXCEL) or add a copy
of the existing sampling plan to this questionnaire.
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5.6
Test reports
The spinning mill has to send complete test reports of the 5 most common
articles with this questionnaire. The test reports must include the most important quality parameters as well as the USTER® STATISTICS percentile
values (only for the instruments where applicable). Please send the following test reports:
 USTER® TESTER Quality Report (including CVm, IPI, H)
 USTER® TENSORAPID/USTER® TENSOJET (including strength and
elongation)
 USTER® QUANTUM EXPERT Classification report or print out of
USTER® QUANTUM control unit
6
Quality management process
Yarn quality is improving worldwide. How do you keep pace with this development?
Which performance indicators do you use for the quality management
system?
Are objectives defined? Are there long-term objectives?
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How are you monitoring the quality consistency in your mill?
7
Continuous improvement
Is there a continuous improvement process in place in respect of raw material selection, handling, the spinning processes, and education/training?
What is your approach in the various fields?
Are there any specific, long-term goals defined regarding the quality?
Please comment.
How are the test results of the laboratory transferred to the production process and vice versa?
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Are there quality or technical limits defined on the clearer in order to eliminate outliers / exceptions?
Are the ejected bobbins tested in the laboratory systematically and periodically? Is a closed-loop system installed?
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Uster Technologies AG
Sonnenbergstr. 10
CH-8610 Uster / Switzerland
Phone +41 43 366 36 36
Fax
+41 43 366 36 37
www.uster.com
textile.technology@uster.com
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