Address: 3rd Street from El Nasr St. Tamr Hena Building – Semouha – Alexandria Egypt Mobile: 002 01000051296 - 01200215222 E-mail: m.anwar@gmx.com Mohamed Anwar Mohamed Abdel Gaid Personal Information: Marital Status: Nationality: Date of Birth: Place of Birth: Military Service: Married Egyptian May 19th, 1979 Alexandria Exempted Objective: Working in an environment in a potential position where my skills could be employed and enhanced for an excellent career path. Profile: Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Motivated, personable business professional with a successful 13 years track record. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting. Education: 1997 – 2001: Alexandria university Faculty of Engineering Textile department Weaving section. 1993 – 1996: Saint Marc College, French High-School Diploma. 1983 – 1993: Saint Gabriel School, French Preparatory Diploma. Certificates and Extra Studies: Diplome de Langue Française – Alliance, Saint Marc College, Approved from Alliance office, Paris - Oracle Developer track for 6 month at Allied Consultants with achieving the following tracks: 1- Introduction to Information System 2- Introduction to Programming Concepts. 3- Introduction to Database. 4- Introduction to Network. 5- Introduction to Oracle SQL and PL/SQL 6- Developer PL/SQL program Unit. 7- Developer /2000 Build Forms I 8- Developer /2000 Build Forms II 9- Developer /2000 Build Reports. 10- Graduation Project (Oracle Database Module for Alexandria Medicine Center) - Leadership Course Certificate from Université Française D'Egypte (Centre de formation continue) - Computer Skills: Microsoft Package, SQL/PL-SQL Advanced Internet Skills, HTML MS FrontPage Database based on the Oracle system. Professional Training: - June 1999- August 1999 Training for three month on the SULZER weaving machines at 'SULZER TEXTILE' training center at Switzerland with achieving the following tasks: 1- Introduction into SULZER Textile Weaving Machines – Projectile, Rapier, Air-Jet and Multiphase. 2- Analyzing woven fabrics – weave construction, density, yarn count. 3- Acting as an interpreter on an instruction course. 4- Introduction into the self-service tool store. 5- Single part manufacturing on section 2-6 in Tramelan (Weft end gripper, Tucking needle, Grippers, etc ..) 6- Assistance in implementing a Control System with the goal to improve the quality standard. - June 1998 - July 1998 Training for one month at 'WassillaTex' spinning company at Borg El Arab, Alexandria with achieving the following goals 1- Introduction into Acrylic spinning industry. 2- Preparation Department for Acrylic Spinning. 3- Roving department for Acrylic spinning. 4- Spinning Acrylic department. 5- Winding Acrylic department. Languages: Arabic: French: English: Mother Tongue. speak fluently and read/write with high proficiency. speak fluently and read/write with high proficiency. Additional Qualifications: January 2003 – March 2003: Completed a training course on the operation of the following USTER equipments by CATEC instructors: 1- USTER Tester 4 2- USTER Tensorapid 4 3- USTER Quantum Classimat 5- USTER Autotester 4 6- USTER Lab Expert 7- USTER HVI Spectrum 8- USTER AFIS-PRO June 2000 – September 2000: Traveled abroad to United States of America working at “MERZARIO EXPORT” in New York City as Importing coordinator & database management for 3 month with achieving the following tasks: 1- Using OASIS database system to record the clients' database. 2- Contacting shipper companies and making the importing schedule. 3- Arranging the importing process with the port representatives. 4- Time record study for the different clients. 5- Contacting the clearance representatives to achieve the clearance process in a certain given schedule. Current Position: October 2005 – Present Marketing & Sales Manager at "Santex Co. for Textiles" with the following tasks: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customerservice standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change for retails western Europe customers such as: - Zara Home: belonging to Inditex Group in Spain dedicated to the manufacturing of home textiles. It has around 388 stores in 36 countries. - Debenhams: a multinational retail chain operating under a department store format in the United Kingdom and Ireland with franchise stores in other countries. The Company has now grown to 172 locations across the UK, Ireland and Denmark. The Debenhams brand is used for stores operating under license in 26 other countries. Habitat Retail: is a retailer of household furnishings in the United Kingdom, France, Germany, Spain, and has franchised outlets in other countries. Carrefour S.A.: is a French multinational retailer headquartered in France. It is one of the largest hypermarket chains in the world and the second largest retail group in the world. Otto GmbH: is traditionally the world's largest mail order company and currently one of the biggest e-commerce companies, mainly based in Germany and France but operating in more than 20 countries. Marks and Spencer plc: is a major British multinational retailer headquartered in London with 703 stores in the United Kingdom and 361 stores spread across more than 40 countries. El Corte Inglés S.A.: headquartered in Madrid, Spain. And is the biggest department store group in Europe and ranks fourth worldwide. Coop: is a system of Italian consumers' cooperatives which operates the largest hypermarket chain in Italy with 1,444 shops. Azizia Panda: is a Saudi Arabian retailing company and is ranked ninth amongst the top 100 companies in the Saudi Arabian market and ranked second amongst the industrial sector. La Redoute: The largest mail order company in France. - - - - Meeting marketing and sales objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifying marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Improving product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. Sustaining rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities Providing information by collecting, analyzing, and summarizing data and trends. Protecting organization's value by keeping information confidential. Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishing marketing and organization mission by completing related results as needed. Operating as the lead point of contact for any and all matters specific to our customers. Building and maintaining strong, long-lasting customer relationships. Ensuring the timely and successful delivery of our solutions according to customer needs and objectives. Identifying and growing opportunities within territory and collaborate with sales teams to ensure growth attainment. Preparing periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion. Analyzing and controlling expenditures of division to conform to budgetary requirements. Creating and developing new innovative ways to communicate the company message to their existing customers. Meeting with key clients, assisting sales representative with maintaining relationships, negotiating and closing deals. Direct product researching and development. Administering the preparation of quotes. Participating in the continual improvement of the company’s Quality and environmental systems Assisting with high severity requests or issue escalations as needed. Striving to continuously exceed customer expectations and provide excellent customer care to partners and clients. Providing customer and client feedback to further develop standards and reflect market changes. Representative for the company in international fairs such as Heimtextil Frankfurt, Equip'Hotel Paris, Evteks Istanbul, Maison & Objet Paris, Furnex Cairo,… Employment History: December 2002 – September 2005: Working as Quality Control Engineer at “SETCORE Spinning S.A.E” Borg El Arab Alexandria – Egypt with the following responsibilities: Controlling the quality of the yarns starting from Carding process till twisting by the following steps: 1- Testing the Cotton entering to the production by using HVI Spectrum system. 2- Testing the Carding silver using AFIS-PRO system 3- Testing the drawing, Combing & Roving silvers using AFIS-PRO system 4- Testing the spanned yarn using the TESTER 4 & TENSORAPID 4 Determining quality improvement parameters by identifying USTER® statistical methods relevant to manufacturing processes. Developing experiments by applying full and fractional factorial techniques. Developing sampling plans by applying attribute, variable, and sequential sampling methods. Preparing reports by collecting, analyzing, and summarizing data; making recommendations. Contributing to team effort by accomplishing related results as needed. Developing new approaches to solve problems identified during quality assurance activities. Preparing and presenting technical and program information to team members and management. Managing the cotton stock and following the cotton production requirements. Preparing Cotton Mixes using USTER® HVI SPECTRUM System to ensure the Cotton micronair. Quality Assurance in production & maintenance Departments Quality control for each export container before loading by using final audit system on every container. Leader of quality engineers and quality technicians February 2002 – November 2002: Working as assistant manager at “FRANCOIS-EXPORT” one of the agents of CARREFOUR BELGUIM & CARREFOUR FRANCE in Egypt as quality control on CARREFOUR textile products made at “EL NASR CLOTHING & TEXTILES CO. (KABO)” with the following tasks: Liaising closely with other Heads of Department, Support Services and Head Office Ensuring that the units achieve the required client targets in Quality Standards. Initiate action to ensure all unit costs are in line with agreed client budgets. Following up for the customer's order from knitting till packaging process. Contacting customers and follow up the feedback & claims (if any) Following the shipping plans with the logistics department. Establishing good client relationships and ensure that weekly communication is maintained. Deputizing for the General Manager in his absence. Skills Summary: Project Management Ability to work under pressure Report Preparation Written Correspondence General Office Skills Computer Savvy Business savvy Customer Service Data/ Analytics Skills Professional Presentations Leadership personality Active Listening Critical Thinking Convey information effectively Agility and experimentation Social Perceptiveness Persuasion Understanding technology Understanding sociology References: References are available upon request.