POSITION DESCRIPTION QUESTIONNAIRE
ADMINISTRATIVE FACULTY
ALL INFORMATION MUST BE PROVIDED. INCOMPLETE FORMS WILL BE RETURNED TO DEPARTMENT.
QUESTIONS? CALL UNR Faculty Human Resources at 784-6082 x250.
********************************************************************************************************************
INSTRUCTIONS: PDQ and Org Chart must be sent to marshag@unr.edu for initial review BEFORE routing.
1. Complete form, sign, and submit to immediate supervisor;
2. Supervisor (chair/director/dean)– review, approve, sign, forward to vice president or vice provost;
3. Pres/Vice Pres/Vice Prov - approve, sign, forward to Placement Committee (c/o UNR HR, M/S 238);
4. Placement Committee recommends administrative salary range and title & forwards to Provost.
5. Approval letters are then sent from HR with final stamped PDQ to Vice President, Dean or Director and
supervisor for PAF/Terms preparation.
********************************************************************************************************************
Incumbents’ Name (if applicable): Jerrold F. McGraw
Position #: CL 40014
Current Title: Information Systems Specialist IV (07.911)
Current Range: 41 / 9
Department: Dean & Director’s Office, Nevada
College/Division: College of Agriculture,
Agricultural Experiment Station
Natural Resources & Biotechnology
Action Proposed: (check all that apply) RECLASSIFICATION FROM CLASSIFIED TO ADMIN
( x ) New position : Proposed Range: 4
Proposed Title: Manager, CABNR Information Technology
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
I certify that the statements in this description are accurate and complete to the best of my knowledge.
Employee’s Signature
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
Immediate Supervisor’s Signature
Date
Director/Chair/Dean David Thawley
Dean, CABNR / Director, NAES
Approved for Salary Placement Committee review.
Date
Pres / Vice Pres / Vice Prov Signature
Date
Action Approved by the President (Completed by Faculty HR):
Position #:
EEO Code:
CUPA Code:
Job Class Code:
Exempt: Yes or No
Range:
Effective Date:
Title Approved:
_____________________________________________________________________________
Employee’s Signature (Sign & send to HR for personnel file after final approval) Date
Revised: 3 / 1 / 2006
Position Description – Manager, CABNR Information Technology
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Manager, CABNR Information Technology, administers and oversees the Information Technology
(IT) support system for the College of Agriculture, Biotechnology & Natural Resources (CABNR) and
the Nevada Agricultural Experiment Station (NAES). This position reports to the Dean and Director
respectively of these entities. CABNR consists of five academic departments and the administrative
office and NAES consists of on- and off-campus research facilities including three facilities in various
locations in Nevada.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information from greatest to least percentage).
50% - Management of CABNR/NAES Information Technology
 Decision making, leadership and direction on IT issues within CABNR which consists of the
departments of Animal Biotechnology (which includes the Nevada Genomics Center),
Biochemistry & Molecular Biology, Nutrition, Natural Resources & Environmental Science, and
Resource Economics as well as the Dean\Director’s administrative offices
 Supervising IT personnel, i.e., assigning tasks to maintain IT support and services staff
 Periodic reporting on IT related issues and status to the Dean, CABNR / Director, NAES
 Make policy for the organizations regarding hardware and software or follow and enforce campus
policy where applicable
 Prioritize workload based on available resources and criticalness of situation, i.e., if a critical
function server is down it would be a high priority need
 Coordinate and cooperate with other campus IT units. The CABNR support team is as an
extension of Campus IT support services for all issues and requests they may directly receive
(help desk) for IT help and support within CABNR; requests are automatically directed to the
CABNR team including “official” installation of campus or system wide licensed software
30% - CABNR/NAES Server Service and Computing Domain Management
 Manage all server services either directly or indirectly within CABNR
 Total of 19 servers performing various functions including domain controllers, email, web, file,
remote access, backup and database. This includes the Geographical Information Systems (GIS)
research and teaching needs of our file servers with a storage capacity of 2.5 terabytes and a
unique “real time” backup subsystem.
 Establish and maintain security model as required for users/groups, establish and maintain.
regular backup systems, trouble shooting system problems both hardware and software based
 Maintain computing domain infrastructure and provide related services, i.e., establishment of
accounts & computing groups, controlled access to shared resources, etc.
 Direct management of all aspects of email system
15% - Technical Support
 Assist faculty/staff/students with both hardware and software related technical issues and
problems; current estimate of the number of computer workstations is in excess of 750
 Provide or arrange for hardware repairs or upgrades
 Troubleshoot software functionality issues
 Provide general help where possible
Position Description – Manager, CABNR Information Technology
Page 3
5% - Computer Hardware and Software Acquisitions
 Make decisions on purchase of hardware & software
 Serve as technical consultant to faculty and staff as requested by assessing needs for computer
hardware and software and making recommendations on computer related purchases to
accomplish objectives and meet needs
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Responsible for making administrative decisions and taking action for IT related policy, problems and
purchases without direct supervision. The results of such actions directly impact the ability of
personnel and students within CABNR and NAES to perform day to day professional activities and
tasks that involve computing and the type of equipment and software they may be using.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity &
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 In depth technical knowledge of various computer systems for both hardware and operating
software, i.e., server and workstation hardware, server and workstation operating systems, backup
sub-systems (hardware & software), email systems, networking, etc.
 Managerial knowledge including supervision of subordinate personnel and working with
department and college administrators in meeting their IT support needs
Skills:
 Awareness of user’s level of expertise in instructing or explaining technical issues and altering
presentation to target the level of knowledge or expertise
 Good verbal communication skills in diffusing potentially negative situations, i.e., user frustration
with equipment or application, user disagreement with policy or rules, etc.
 Technical communication skills to communicate and work with other IT professionals both on and
off campus, i.e., resolving a complex problem with a vendor or solving a particular user need
involving other campus computing equipment and IT personnel
 Concise writing skills in communicating policy and technical issue to users. Communication must
be targeted for audience and relayed in a manor understandable to the laymen with, in the case of
policy issues, justifications where appropriate.
 Mechanical and analytical skills required for repairing/upgrading computer equipment
Ability to:
 Analyze/troubleshoot sometimes complex hardware or software problems that may be intermittent
or have a non-definitive cause, i.e., the symptom may not provide any indication of actual cause
 Find innovative ways of dealing with or working around a problem when there isn’t a definitive
solution or fix
Position Description – Manager, CABNR Information Technology
Page 4
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
CABNR/NAES contacts include all levels of administrators, faculty, staff and students primarily for the
purpose of providing computer support service involving resolving computing related questions and
problems. Additional purposes for these contacts would be to disseminate information and/or explain
policy or to discuss disciplinary measures in cases of misuse of computing equipment. It may also
include negotiating solutions to problems where policy issues are involved.
Campus contacts not within CABNR/NAES includes other IT professionals for the purpose of
providing cooperative services or resolving wider scale problems.
Outside contacts consists of vendor sales contacts for the purpose of making purchases or
negotiating volume purchases of computer hardware/software and also involves contacts with product
support professionals for the purpose of solving problems.
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and five years or Master’s Degree and three years of experience in
IT support either as a senior technician or in IT management
c.
Indicate any license or certificate required for this position.
None