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Associate Nurse Manager
Registered Nurse/ Midwife Division 1
Werribee Mercy Hospital
300 Princes Highway, Werribee, Victoria
Special Care Nursery
Nurse Unit Manager – Special Care Nursery
Director of Nursing
Employee name:
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Qualifications & Requirements:
Not applicable
The role of the Associate Nurse Manager in the Special Care Nursery is to provide quality client-focussed care to the neonate, their family and carers utilising a holistic family centred approach. The Associate Nurse Manger will act as a role model and practice within the core values of Mercy Health. Overall, Associate Nurse Manager will form an integral part of a multi-disciplinary team and will be required to provide highly responsive and flexible service to consumers and carers, while upholding a high level of professionalism. The Associate Nurse Manager will act as management support to the Nurse
Manager. Associate Nurse Manger will Manage in conjunction with the Nurse Manger, to develop and support Special Care
Nursery Staff both Managerially and Clinically.
Registration with the Australian Health Practitioner Regulation Agency ( AHPRA), Division1 holds a current practising certificate
Extensive recent experience as a Grade 2 Registered Nurse / Midwife
Extensive experience in Level 2 / 3 Neonatal Nursery experience
Demonstrated managerial, clinical and interpersonal skills
Demonstrated ability in and skills in neonatal resuscitation
Demonstrated ability in neonatal drug calculations
Commitments to achieving organisational objectives, flexibility and responsiveness to organisational needs
Commitment to promoting education within the unit
Werribee Mercy Hospital Registered Nurse Division 1 Grade 2

Resource management: Total staff management (FTE):
Annual Operating Expenditure:
Annual Capital Expenditure:
Not applicable
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Personal Competencies required
Consistently shows respect and compassion to all
Practices with a high level of integrity and professionalism
Job Competencies Required
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Knowledge of the philosophy of Mercy Health and legislative requirements within nursing practice
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Able to show a high level of expertise in the assessment and monitoring of the
Neonate
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Understanding of, and commitment to customer focused service
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Excellent interpersonal and communication skills
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Able to approach conflict openly and with a problem solving approach
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Commitment to family centred approach of care
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Demonstrated ability to effectively liaise with the multidisciplinary team and provide optimal neonatal care whilst incorporating the family in all aspects of care
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Willingness to participate and contribute to a learning environment
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Has an understanding and knowledge of OH & S and Infection Control
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Demonstrates commitment to continuing education / professional development
Key Result Areas
MERCY VALUES
Promote and uphold the Values and Mission of Mercy Health Inc.
LEADERSHIP AND
MANAGEMENT
Promotes sound managerial strategies to ensure excellence of patient care within a harmonious
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Supports the Nurse Manager within the Special Care
Nursery
Ability to manage Special care Nursery in the absence of the Unit Manager
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Ability to Manage Special Care Nursery in collaboration with, or in the absence of the Nurse Manager
Standard Measures
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The values of MH are incorporated into daily work practices.
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Key Activities
Be compassionate and provide support to others.
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Consistently shows respect and values each person ’s dignity.
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Seeks opportunities to be innovative for improvement.
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Is accountable for a high standard of care.
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Communicates openly and honestly as an effective team member.
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Works in partnership with special care nursery team members, in the day to day management of clinical care, to promote highest possible standards of care.
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Uses consumables wisely, aware of budgetary constraints.
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Assists in the development of departmental policies and
Werribee Mercy Hospital Registered Nurse Division 1 Grade 2

environment.
CLINICAL CARE
Provide appropriate quality clinical care service delivery
CUSTOMER FOCUS
Ensure all services and practices are delivered with strong focus in individual client needs
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Demonstrates clinical expertise in Neonatal Nursing
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Incorporates organisational strategic plan in development of special care nursery strategic plan
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Undertakes specific portfolio within the special care nursery
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Quality clinical nursing care is provided within the policies and procedures of Werribee Mercy Hospital.
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Reference evidence based literature including Neonatal handbook
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Patient records demonstrate appropriate levels of assessment, treatment planning and consultation with family and relevant others.
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Supports BFHI Initiative 10 steps to successful
Breastfeeding
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Ensures appropriate discharge plan, recognising individual needs of the baby and family
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Care is planned with consideration to individual needs.
Minimal customer complaints.
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Maintains confidentiality and utilises appropriate channels of communication when dealing with client issues
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Monitors and evaluates care provided to neonates and their families in the special care nursery protocols
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Facilitates departmental education & specific competencies.
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Manage beds to meet agreed service targets whist meeting the community needs
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Ensures appropriate staffing of the special care nursery
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Demonstrates competence in assessing and delivering appropriate nursing care.
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Patient care is planned in conjunction with the treating multidisciplinary team and clearly documented.
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Recognises own level of competence and seeks advice / assistance when necessary.
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Acts as a role model in providing customer service.
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Provides appropriate parent education with assistance if needed.
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Establish review mechanisms for patient care provision
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Involves patients, family and/ significant others in the plan and implementation of care.
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Ensures appropriate discharge planning and support
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Incorporates special needs into daily care.
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Acts as a parent / family advocate.
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Utilises allied health services and community supports when appropriate
Werribee Mercy Hospital Registered Nurse Division 1 Grade 2

COMMUNICATION
Ensure effective lines of communication are maintained for patient care.
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Effective and appropriate patterns of communication are maintained.
Documentation meets all ethical and legal requirements.
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Confidentiality of both written and electronic patient information is maintained.
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Communicates openly and effectively with treating
Paediatrician.
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Communicated openly and effectively with allied health professionals.
TEAM WORK
Be proactive in promoting team development within the department
SAFE ENVIRONMENT
Promotes a working environment supporting OH & S and Infection
Control practices.
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Contribute to a strong team approach.
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Active participation in organisational & unit meetings
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Contributes to a fair and equitable roster system.
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Awareness of and comply with discrimination, harassment and bullying policies and procedures.
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Comply with risk management policies and procedures.
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Support health and safety representatives.
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Care is provided within Infection Control guidelines and standards.
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Staff complete competencies according to organisational
/ Unit requirements
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Documentation provides an accurate and objective account of the neonatal period of hospitalisation.
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Liaises with support services to provide optimal patient care.
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Demonstrates ability to communicate with families, carers and colleagues.
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Is responsible for being proficient in the use of electronic technology required for neonatal care.
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Restricts discussions of neonatal inform ation to ‘private’ areas.
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Privacy of patient records is maintained
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Contributes to staff unit meetings and hospital forums.
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Keeps up dated with the Communication Book and memos of the Unit and wider Organisation.
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Displays flexibility in regards to rostering arrangements.
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The perspective, needs and feelings of others are actively sought and respected
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Completion of accurate incident reports.
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Identifies and reports hazards, near misses and injuries immediately.
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Attendance at regular Fire, Disaster and Emergency response training.
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Responds appropriately to specific patient and community needs regarding potential Infection Control issues.
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Adheres to the principles of standard precautions.
Werribee Mercy Hospital Registered Nurse Division 1 Grade 2

QUALITY
Maintains a high standard of care by promoting quality improvement programs.
PROFESSIONAL DEVELOPMENT
Promotes professional development of self and colleagues.
Contributes to the professional development of others ( as per
ANMC competency standards 4.3)
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Demonstrates an understanding of the EquIP accreditation process.
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Seeks to continually improve standards within the Special
Care Nursery.
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Work within the AHPRA code of Practice / ACMI competency Standards
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Achievement of satisfactory performance appraisals.
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Provides contemporary, evidenced based nursing care.
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Demonstrates a commitment to promoting education activities within unit.
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Readily shares knowledge and skills and offers support to colleagues.
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Ongoing Informal discussion of occupation goals
 Annual appraisal utilising the ‘ Performance Development
Program’
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Demonstrates an increasing responsibility to share knowledge with colleagues
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Supports health care students to meet their learning objectives in cooperation with other members of the health care team.
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Facilitates mutual sharing of knowledge and experience with colleagues relating to individual /group / unit problems
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Contributes to formal and informal professional development.
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Identifies areas for improvement in the department.
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Participates in quality improvement activities.
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Takes responsibility for incorporating recommendations into daily practice.
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Supports & implements evidence based care into daily practice
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Participates in research activities in the special care nursery
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Ensures special care nursery equipment and environment are maintained at the highest standards
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Participates in the performance evaluation processes annually.
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Completes compulsory education competencies.
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Regular attendance and participation in in-service education.
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Demonstrates responsibility for taking allocated professional development and study leave days annually.
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Actively participates in the orientation / preceptoring of staff.
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Commitment to the constant educational development of staff
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Contributes to orientation and ongoing education programs
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Acts as a role model to other members of the health care team
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Participates in preceptorship, coaching and mentoring to assist and develop colleagues
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Participates in teaching others including students of nursing and other health disciplines and inexperienced nurses
Werribee Mercy Hospital Registered Nurse Division 1 Grade 2

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Werribee Mercy Hospital Registered Nurse Division 1 Grade 2