Circulation Services Committee Minutes of the meeting of November 21st, 2007 Present: Bonnie Horne (Gerstein), Margot Froud (Dentistry), Patricia LaCivita (Scarborough), Elizabeth O’Brien (Scarborough), Neil Allen, Committee Chair (Engineering & Computer Science), Tom Chan (ITS), Mary Markou (Architecture), Jan MacLean (Music), Lari Langford (Access & Information Robarts), Stephanie Abba (Regis), Anne Rebello (SMC), Terry Correia (Access & Information Robarts), Kathleen Gibson (Knox), Joy Shanfield (Toronto Rehab, for Consortium) Regrets: Erin Anderson (Trinity), Dorota Swieton (UTM), Bev Branton (E.J.Pratt, Victoria), Renata Holder (Gerstein) 1. Minutes of the meeting of October 17th, 2007 There were no corrections to the minutes. 2. Business arising i) ii) Lari pointed out that two versions of the schedule for Christmas Due Dates (no. 3, October minutes) were produced (by Terry Correia and ‘a group of libraries’), and it took a lot of work for Yvonne to implement both. This should not be necessary, and next year only the one schedule (Correia’s) will be used. All possible fixes have been tried in regard to the STL loan period problems (no. 4, October minutes). If one of five STLs is overdue, the account is blocked. It is possible to raise the threshold for this. Thomas expects version 3.1 in 3 months, and for now he has gone back to the old policy. 3. Loan period for faculty at Downsview Lari provided information about loan periods for Downsview materials. The faculty loan period now matches Robarts, 6 months with 1 renewal. For now, no changes have been made to the loan periods for other borrower groups (e.g., undergrads, graduates, and staff). 4. New location codes for material being processed for Downsview Criteria will be determined for selecting new materials for Downsview. Other material located there are low use materials and duplicate copies that have been in collections for a while. Effective a week ago Monday, the practice of shadowing records until materials reach the Downview shelves has been discontinued. New loan codes were developed to account for them during the period that they are being processed (there are approximately 100 skids of materials, dated by month, and awaiting processing). This gets around the problem of seeing holdings inconsistently, which can lead to purchasing what is already owned. In the OPAC, patron sees ‘Being transferred to Downsview; item may be requested in 6 to 10 weeks.’ There is no record of the start date of this time period. With summer staffing processing took 6 weeks; in winter months, it may well take up to 10 weeks. Another category is used for fast tracked materials, UTLD, Cataloguing for Downsview. The patron sees ‘Being sent to Downsview; available for request in 2 weeks.’ These materials are moved ahead in the queue. Locations ‘Remote1’ to ‘Remote13’ have been created for each of the libraries of origin sending materials to Downsview. The libraries can use the codes to add these materials to their total materials count. Lari will send the Locations list to the Committee. Robarts is running ILL (handling VDX requests) for Downsview materials. How serials at Downsview display is an issue. The holdings display can be really long, may cut off at a point, and patron has to look at the whole screen. A message needs to be added in field 862 to remind viewer to look at the entire screen. A patron who sees the message ‘Some volumes located at Downsview’ will not have a way to request them. 5. Renewing over the limit for books sent down from Downsview Grads and staff have multiple renewals already; undergrads get no renewals. 6. Other business Question arose about students whose ID is letters rather than numerical. For them, it is still possible to use the last four letters as the PIN, but they must be entered as Upper Case letters. The patron can reset the pin at any time. Question was asked about the difference between Missing and MissingUTL. Missing is a vendor category that came with the Sirsi application, and Missing items are automatically shadowed. MissingUTL was created for use here, and is assigned when the ‘Mark Item Missing’ wizard is used. The same reasoning applies to Lost and LostUTL, Paid and PaidUTL. Unfortunately, the vendor categories can’t be removed and always show in the selection list. Question: why can’t students place a hold on a specific volume on their own campus in a multi-library campus situation? Answer: staff can do it for them in Workflows. Comment: it was very exciting to learn about the wild card, and it should be most useful in some types of searches, e.g., patrons, etc. Neil reminded Committee about Sirsi’s enhancement forms schedule (submit by May 12, 2008). He will watch for suggestions that we might want to vote on. Question: how to handle e-mails to users that are undeliverable. Committee members from various libraries had some solutions to suggest, but most were labour intensive. Question: can it be assumed that there will be no changes to fines for 2008? The schedule will be confirmed in January. Work still has to be done to come up with a new book replacement fee that covers rising book prices. This will have to go before the Advisory Board. There will be no meeting in December unless something urgent comes up that needs to be discussed, as the customary meeting room is unavailable throughout the month. The next meeting of the Circulation Services Committee will take place in the Alice Moulton Room, Gerstein Science Information Centre, at 2:15 pm on Wednesday, January 16 (2008).