Winter 2016, Prof. Wasley CIS 490: IT CAPSTONE COURSE HOMEWORK 1: FLOWCHARTING FLOWCHART THE FOLLOWING PROCESS Payments from customers are received by mail, i.e., inside envelopes. Every payment includes: 1. a Payment Coupon, and 2. a Payment Check . Assume that every envelope includes both documents. Mailed payments are opened and the envelopes are thrown away. Separate stacks are made of the Checks and the Coupons. An Adding Machine Paper Tape/Report is made of the Coupons. An Adding Machine Paper Tape/Report is made of the Checks. The Coupons and the Adding Machine Tape/Report of their total is then bound together and sent to the IT InputOutput Control Desk for further IT processing. The Checks and the Adding Machine Tape/Report of their total is then bound together and sent to the Payment Deposit Desk. Personnel at the Payments Deposit Desk then fill out a Deposit Slip and send the checks and the Deposit Slip to be deposited in the company’s Bank. A copy of the Deposit Slip is made and, along with the Adding Machine Tape/Report, is put into a file at the Payment Deposit Desk. GENERAL FLOWCHARTING RULES: 1. Top down, left to right. 2. Documents, Processes, and Endpoints are properly, clearly, and consistently labeled. 3. DOCUMENTS 4. PROCESSES 5. DECISIONS 6. END POINTS 7. FLOW CONNECTORS (all line connectors must contain an arrow symbol) REQUIRED, in addition to the Flowchart! 1. A Flowchart Symbol Legend (a symbol for each Document, Process, Decision, and Endpoint) 2. Separate lists of all Documents, Processes, Decisions, Desks, Departments, Outside Organizations, and Processes. 3. Every Final Endpoint/Sink must be a standalone, unique symbol that clearly states the nature of the endpoint, e.g, Bank or Wastebasket. 4. All work must be complete and look professional. 5. Flowcharting of this assignment by a computerized flowcharting system, or Word, or Visio, et al, is welcomed and encouraged, but not required! 6. No hand drawn symbols or connectors (although if you use a template to draw the symbols and connectors, and notate it carefully, this will be acceptable). 1 HOMEWORK 2: PROJECT MANAGEMENT Required: Number all answers as I have numbered here! DEFINE THE FOLLOWING PROJECT MANAGEMENT TERMS: 1. Project 2. Project Charter 3. Project Portfolio Management 4. Activity List 5. Adaptive Software Development (ASD) Life Cycle Model 6. Baseline 7. Brooks’ Law 8. Change Control System 9. Capability Maturity Model Integration (CMMI) 10. Configuration Management 11. Cost Baseline 12. Scope Baseline 13. Cost of Quality 14. Critical Chain Scheduling 15. Decision Tree 16. Delphi Technique 17. DMAIC 18. Earned Value Management (EVM) 19. Executive Steering Committee 20. Expected Monetary Value (EMV) 21. Gantt Chart 22. ISO 9000 23. Joint Application Design (JAD) 24. Kaizen 25. MBTI 26. Metric 27. Pareto Analysis and Diagrams 28. Predictive Life Cycle Models 29. Probability Impact Matrix or Chart: 30. Quality Control 31. Rational Unified Process (RUP) Framework 32. Resource Leveling 33. Resource Loading 34. Risk Mitigation 35. Sensitivity Analysis 36. SMART Goals and Criteria 37. Stakeholder Analysis 38. SWOT Analysis Technique 39. Systems Analysis 40. Work Breakdown Structure (WBS) 41. Six Sigma IT STRATEGIC MANAGEMENT DEFINITIONS 42. Business Plan 43. Business Model 44. Supply Chain 45. Strategic Management 46. Strategic Vision 47. Operational Management 48. IT Architecture/Infrastructure 49. Competitive Edge 50. Competitive Strategy 51. Value Added 52. Value Chain Analysis 53. Key Performance Indicators (KPIs) 54. Critical Success Factors (CSFs) 55. Name the so-called “Triple Constraints” of Project Management 2 The 10 Knowledge Areas of Project Management: This is not part of your required Homework!! 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Scope Time Cost Quality Human Resource Communication Risk Procurement Stakeholder Integration HOMEWORK 3: CLOUD PRESENTATION OUTLINE Assume that you are an outside consultant. Outline a one page presentation that you will give to the top management of an organization as to whether to convert the organization’s IT to a “Cloud Based” structure. You may do this in Word or in Powerpoint (printed out to turn in to me). You must include a Bibliography: put it on page 2 of your paper! Include five (5) major “Bullet Points” in your presentation: see list of the five below. Include four or more specific sentences, phrases, or words under each of the four major bullet points. You do not have to offer a final recommendation. The five major bullet points must be in capitalized, centered on the page, in bold, with a blank line before each one. The four points under each of the Major bullet points must not be in bold, and can be, but do not have to be, in complete sentences. Remember, this is a presentation to management. Collect appropriate data! Organize it! Sell it! Keep it to one page! Include the standard two line heading, including all required bolding and underlining! OVERVIEW OF THE CLOUD TYPES OF THE CLOUD ALTERNATIVES TO USING THE CLOUD ADVANTAGES TO USING THE CLOUD DISADVANTAGES TO USING THE CLOUD Remember, include at least four (4) points under each of the above five (5) Bullet Points. 3 HOMEWORK 4: RESEARCH Required: Number all answers as I have numbered here! DEFINE: 1. Correlation 2. Causation 3. Scholarly Research 4. Peer Review 5. Peer Reviewed Article 6. False-Positive Test Result 7. Double Blind Study 8. Triple Blind Study 9. Hypothesis 10. Literature Review 11. Placebo 12 Self-Reported Data 13. Control Group 14. Replication/Repeatability of an Experiment 15. In Logic, an “Exclusive Or” situation 16. “Library of Congress Classification” 17. Within the “Library of Congress Classification,” what is the two-letter code for “Commerce” (business)? 18. Empirical Evidence 19. Anecdotal Evidence 20. Longitudinal Study 21. Likert Scale Plan an Experiment. You do not have to do the actual experiment, just “imagine” it. Required: Number all answers as I have numbered here! 1. Identify an issue 2. State the purpose of the test 3. State a hypothesis 4. Identify the variables involved in the test. 5. Describe the topics upon which a Literature Review will be conducted 6. Describe any questionnaires or other resources you will need for the experiment 7. Identify the Population to be tested 8. Define how test subjects (the Sample) will be selected 9. Define when the test will be conducted 10. Describe how the test will be conducted 11. Describe Statistical Techniques and Models that will be used to analyze the data. 12. Describe how different test results will be “for” or “against the hypothesis in your conclusion. 4