Press Presse Prensa
Siemens Business Services
For the Business and Trade Press
Munich, 27 April 2004
Siemens Business Services to look after 18,000 PC workstations for Audi in
Germany
Siemens Business Services is now responsible for 18,000 PC workstations for
Audi at two German sites, as well as for procuring new computers and disposing
of legacy systems. The Siemens Group has been awarded a contract to this effect
by AUDI AG. The automobile manufacturer is looking to cut its IT costs and make
them more transparent by introducing a standard monthly flat rate for each PC for
which support is provided.
Siemens Business Services will handle all services related to PC workstations at the
Ingolstadt and Neckarsulm sites, providing support for the entire product lifecycle –
from preliminary consulting services to hardware and software procurement and
installation, right through to maintenance and final disposal.
One new feature of this service is the "price-per-seat model". In future, only a monthly
flat-rate service charge will be levied for each PC workstation. This will cover
workstation and procurement management, as well as validation, installation,
distribution and maintenance for both hardware and software, disposal of legacy
systems and a range of basic services, such as support for the asset database. Laborintensive billing for every individual service for every individual workstation is thus no
longer necessary. "This concept significantly reduces costs within defined service
levels," comments Neil Allpress, head of global business with product-support services
at the Siemens subsidiary.
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Siemens AG
Corporate Communications
80312 Munich
Information Number: SBS 270404.28e
Press Office Siemens Business Services
Joern Roggenbuck
81730 Munich
Tel.: +49-89 636-43734; Fax: -42162
E-mail: joern.roggenbuck@siemens.com
Siemens Business Services is an internationally leading IT service provider. This Siemens Group offers
services all along the IT service chain from a single source - from consulting to systems integration, right
through to the management of IT infrastructures. Thanks to comprehensive know-how and sectorspecific expertise, the company provides measurable added value for its customers. With regard to
outsourcing and IT maintenance, Siemens Business Services is among the top ten providers worldwide.
Sales in fiscal year 2003 (ending 30 September 2003) came to around EUR 5.2 billion, 76 percent of
which was achieved outside the Siemens organization. The company currently has approx. 34,300
employees worldwide. Further information at www.siemens.com/sbs
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Siemens AG
Corporate Communications
80312 Munich
Information Number: SBS 270404.28e
Press Office Siemens Business Services
Joern Roggenbuck
81730 Munich
Tel.: +49-89 636-43734; Fax: -42162
E-mail: joern.roggenbuck@siemens.com