Item 2.A-February 19, 2010 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): Position #(s): Current Title: Current Range: (JCC: ) Department: BCN Human Resources College/Division: AVP-HR / VP Administration and Finance Account #(s): 1105-104-0601 Action Proposed: (check all that apply) 5 (X) New position: Proposed Range: Proposed Title: Director, Employee Relations ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) Range: JCC (Current or new HR assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature __________________ Date ____________________________________________________________ Director/Chair/Dean Tim McFarling AVP, Human Resources __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Ron Zurek Date Vice President, Administration & finance Action Approved by the President (Completed by Faculty HR): Position #: EEO Code: 1b CUPA Code: CA4004 Job Class Code: 76617 Exempt: Yes or No Census Code: 062 Range: 5 Effective Date: 2/1/2010 Approved Title: DIRECTOR, EMPLOYEE RELATIONS ____________________________________________________________ __________________ Employee Signature Date (Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval) Rev: 12/1/2008 Position Description – Director, Employee Relations Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Director, Employee Relations, serves the five northern Nevada System of Higher Education (NSHE) Campuses. The incumbent provides assistance to managers and supervisors by interpreting and applying a wide scope of rules and regulations concerning performance, discipline, grievance, termination and other employment-related issues including workplace medical issues, such as Fitness for Duty and drug and alcohol-related matters. The Director supervises and provides guidance and direction on complex employee relations issues. The Director oversees employee relations, records and HRMS processing, worker’s compensation and the temporary classified employment function and reports to the Assistant Vice President, Human Resources. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 60% - Employee Relations Management Manages all aspects of a comprehensive employee relations program for classified employees Advises and guides managers on performance, progressive discipline, demotion, suspension, dismissal, workplace violence, drug and alcohol issues, Family Medical Leave Act (FMLA) and Catastrophic leave, mental and physical Fitness for Duty evaluations, grievance processes and procedures, appeal procedures and related issues Consults with and advises managers and supervisors regarding organizational structure, management processes, employee issues, management style and practices and interventions appropriate to the presenting problem Develops plans and implements processes which foster positive employee/management relations Provides applicable classroom and individual coaching to managers, supervisors, and NSHE human resources personnel in the area of employee relations, Nevada Administrative Code regulations, University procedures and employment law 20% - Policy Development and Interpretation Researches, develops and writes policies, procedures and processes pertaining to classified staff that are not otherwise defined in NAC and NRS Consults with State of Nevada Department of Personnel on policy application, rule interpretation and revisions to the NAC. Oversees classified employee records and data entry 10% - Staff Supervision Oversees the classified temporary employment function, records management, HRMS processing, risk management and employee relations staff Provides strategic direction to the above areas and coordinates activities with benefits and recruitment and classification units 10% - Employee Disciplinary Process and Litigation Reviews all classified employee disciplinary actions Prepares specificity of charges, recommends disciplinary action, and coordinates activities with pre-disciplinary hearing officers Represents the university at disciplinary hearings, the Employee Management Committee and legal proceedings Position Description – Director, Employee Relations Page 3 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom The Director, Employee Relations, acts with a high degree of independence and autonomy. The incumbent assesses problems, conducts investigations, interviews employees, evaluates facts and circumstances and determines a course of action. The Director independently addresses and resolves multifaceted personnel and organizational issues. The most difficult cases are resolved in concert with the Assistant Vice President, Human Resources, Vice President, Finance and Administration, General Counsel and Vice Provost.. Impact The impact of decisions made by this position can affect an employee’s continued employment, safety of the workforce as it pertains to workplace violence, drug and alcohol, and other Fitness for Duty issues, employee morale and legal actions. The decisions made by the incumbent set precedent for the Nevada System of Higher Education personnel actions. Early intervention can result in avoidance of escalation of problems to various governmental agencies and/or litigation. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Federal and state employment law Investigative Process Human behavior theory Progressive discipline Successful management/supervisory techniques Drug and alcohol abuse and treatment principles Skills: Excellent written and verbal communication Interpersonal communication Negotiation, mediation and counseling Excellent problem solving skills Conflict resolution Ability to: Interpret and apply employment laws, regulations and rules Identify and isolate performance issues Solve complex problems Respond to and address issues in complex situations Work quickly and effectively under extreme time pressures and deadlines De-escalate highly emotionally-charged situations Deal with individuals with diverse viewpoints, goals, and have the ability to understand the problem, provide a satisfactory solution and develop suitable alternatives Persuade both employees and managers to accept solutions while allowing them to retain a sense of respect and autonomy Position Description – Director, Employee Relations Page 4 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Vice presidents, deans, directors, supervisors, classified employees, campus HR offices, NSHE General Counsel, employees Reason for Contact To plan, coordinate, advise, and counsel individuals or groups in proper procedures to resolve problems involving significant consequences or of a controversial nature, and to produce documentation that effectively protects the organization in litigation External Department of Personnel, SNEA representative, state personnel boards, and state hearing officers and with physicians, psychologists, psychiatrists, mental health counselors, and drug and alcohol professionals Reason for Contact To participate in meetings, hearings which involve problems or issues of considerable consequence and importance which lead to problem resolution 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Master’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Master’s Degree and four years of progressively responsible human resources experience in addressing employee relations, progressive discipline, dismissal actions, hearings before boards and hearings officers, grievance procedures, training, negotiation, or mediation Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None