Kristy Sample 123 Main Street Gardena, CA 90247 310-555-1212 kristysample@email.com November 16, 2013 Mr. Richard Joe Section Manager Yahoo Network 999 South Street Newport Beach, CA 90803 Dear Mr. Joe, I would like to submit myself as an applicant for the position of Customer Service Representative at Yahoo Network, as advertised on Indeed.com. I have personal experience in using a number of your products and have become very familiar with your business. According to the requirements stated in your job description, I possess the right skills mix and abilities, which qualify me for your Customer Service Representative position. I am highly experienced in handling walk-in customers, incoming calls and email support requests. I have a proven ability in problem resolution and proficiently answer general questions from customers. As a fresh and enthusiastic candidate full of energy and potential, I would appreciate the opportunity to discuss how my education and knowledge are consistent with your job specific requirements. I will contact you within one week to inquire regarding the possibility of arranging an interview. In the meantime, feel free to contact me by phone or by email reflected above. Thank you for your time and consideration. Sincerely, Kristy Sample Enclosure