ADDENDUM NUMBER ONE THE UNIVERSITY OF NEW MEXICO HOSPITALS Purchasing Department 933 Bradbury Dr. SE Ste 3165 Albuquerque, New Mexico 87106 Date: August 30, 2013 Proposal Number: P263-13 Name of Procurement Specialist: Ed Ybarra Due Date: September 5, 2013 @ 2:00 pm MDT Addendum # 1: See Below Notice to all respondents: Amend the Proposal: Feasibility Study for Liver Transplantation Institute This addendum becomes part of the Proposal Documents and modifies, as noted below, the original Bidding Documents. Question 1: We would like the Owner's definition of a "Liver Transplant Institute" and how it differs from a Liver Transplant program. UNMH Response to Question 1: We do not think there is a difference but this was pulled from the language in the House Memorial Bill 48 which requests that the "Department of Health and University of New Mexico Hospitals conduct a feasibility study and develop a memorandum of understanding with other health providers in the state to determine steps necessary to create a liver transplantation institute in New Mexico" and that the study create plans that can be set into action to maximize the use of possible funds that the federal government may make available. Question 2: The Offerer believes that the RFP may be two broad, we can bid the RFP in one of two ways: 1. To document the need or lack thereof for a Liver Transplant Institute/Program in New Mexico (please see A below). 2. To document the need or lack thereof for a Liver Transplant program as well as a complete a financial and operational feasibility study (Please see B below). We believe that there should be two separate RFP's. We believe that once the decision is made to move forward, the Offeror's will have better information from the Owner to utilize to establish the scope of the complete financial and operational feasibility study. Additionally, utilizing two separate RFP's most likely will result in a cost savings to the Owner. Currently the bid for the combined costs would have to contain costs to the Owner that may not be necessary if the information from a report on the Need for a Liver Transplant Institute/Program in New Mexico. Transplant program budgeting for staffing, evaluation services, OR, Recovery Room and Floor, pharmacy and supply needs planning, review, and revision cannot be completed until a decision is made on the location of the program and the projected size of the program. A. The Offerer believes that a RFP to document the need or lack thereof for a Liver Transplant Institute/Program would contain, at a minimum, the following: • Provide data for consideration of the feasibility and opportunity for opening a Liver Transplant Institute within the State of New Mexico. • Provide the regulatory requirements and membership requirements for transplant programs generally and Liver Transplant Programs specifically, for the United Network for Organ Sharing/Organ Procurement and Transplantation Network (“UNOS/OPTN”), Centers for Medicare and Medicaid Services (“CMS”), and the State of New Mexico Membership and certification processes for a liver transplant program, as applicable. • Provide data organ availability and patient availability, including the number of organs and patients currently being sent out of state for care. • Provide data concerning the patient populations currently under-served or not served at all by the existing transplant programs. • Define staff and resources needed to open the program once a physical location for the Institute has been determined based on patient availability and organ availability. B. The Offerer believes that once the Owner decides that it wishes to look forward into opening a Liver Transplant Institute/Transplant Program the RFP would contain, at a minimum, the following: • A section on Transplant Center Operational Strategies, including but not limited to: • Identifying referral sources and marketing appropriately. • Identifying other surgical and medical services that will help support the transplant physicians and surgeons salaries. • Planning for the Medicare Certification Process. • Contracting with payers before Medicare Certification. • A section on Transplant Center Financial Strategies, including but not limited to: • Establishing a operational budget for the Liver Acquisition Cost Center (the Department that houses the pre transplant evaluation process), the liver post transplant clinic. • Identifying the impact of a Liver Transplant Program on other operating departments such as the OR, Pharmacy, Central Supply, Patient Registration, Billing, and Contracting. • Review of the Medicare Cost Reporting process to help the Owner be assured that the Medicare dollars that are appropriately available to the Owner are handled appropriately and that there are no Medicare Cost Reporting Compliance Issues. • Establishing the financial pro forma for the Transplant Institute/Program. • A section on Transplant Center patient registration for evaluation, the transplant and post transplant follow up and the Medicare Organ Acquisition Cost Center requirements. • Since Medicare has special rules for the pre transplant evaluation process as far as registration, billing and accounting, a review of the processes to make sure that the Owner does not get into Compliance trouble. • Time Studies and other tools to help assure the Owner that all appropriate costs are being captured. • How to receive reimbursement for Program Directors through the cost report process. The items in section B are an example of the type of work that would be bid on in a separate RFP if the decision is made to move forward. The Offerer requests clarification from the Owner as to what type of Feasabliity study it is interested in: • To document the need or lack thereof for a Liver Transplant Institute/Program in New Mexico. • To document the need or lack there of for a Liver Transplant program as well as a complete a financial and operational feasibility study. Response to Question 2: Based on the above language (response to question 1) pulled directly from the HB48, we believe that the bill asks for a feasibility study that should include a financial as well as an operational feasibility study. UNMH understands that a location for a program would need to be made which is part of the information that we are seeking. Where would the best location for the program be? There is a belief in the community that the organ sharing rules favor the opening of a liver transplant institute in New Mexico. We are seeking information to confirm that belief. In addition we are seeking information on the financial viability/impact for this program based on payer sources for the potential candidates. Question 3: Deliverables for the Feasibility Study: Should the scope of the proposal include potential implementation of a liver transplant program? Or is the proposal to address only the feasibility of starting a liver transplant program? Response to Question 3: House Memorial Bill 48 requests that the "Department of Health and University of New Mexico Hospitals conduct a feasibility study and develop a memorandum of understanding with other health providers in the state to determine steps necessary to create a liver transplantation institute in New Mexico" and that the "study create plans that can be set into action to maximize the use of possible funds that the federal government may make available." UNMH believes that it is asking for the feasibility of starting a program and the potential financial and operational impact of implementation. Question 4: Section 1.1: Scope of Work: What role will the Department of Health have in evaluation and development of the proposed Liver Transplantation Institute? Response to Quesetion 4: Please see above response to question 3. Question 5: Section 1.1: Scope of Work: Is the feasibility study limited to a transplant program located at UNMH? Response to Question 5: Within the RFP, we asked for the feasibility study to include a recommendation on where the transplant program should be located based on the assessment. Question 6: Section 1.1: Scope of Work: With respect to the memorandum of understanding (MOU), would the MOU include any providers outside of the UNMH Health System? Response to Question 6: Please see above response to question 3 and the language within HB48. Question 7: Section 1.1: Scope of Work: With respect to maximizing federal funds, are federal funds limited to federal insurance payors such as Medicare, Medicaid, and Tricare or are there other federal funds anticipated by the Department of Health and UNMH such as American Recovery and Reinvestment Act (ARRA stimulus funds) that should be included in the feasibility study? If so, can you provide any information on the type and amount of such funding? Respones to Question 7: UNMH does not have this information. Quesiton 8: Sections 3.1.9 and 3.2.15: “What is your company’s problem resolution process?” Can you please clarify what type of problem(s) you are referring to in each section and if/how they differ? Response to Question 8: For example, what is your company’s approach to dealing with issues and problems that may be encountered during the feasibility study? Does your company have clearly defined steps to address the issues known and unknown whether internal to your company or with external constituents. How expeditiously are your problems resolved? Question 9: Section 3.2.10: “If your products/approaches are not the incumbent, propose an approach to the skills, processes and practices “conversion” that will have to take place. Describe the implementation process including needed resources at UNMH, length of implementation and support to the organization after implementation.” Can you please clarify what this means and the information you’re asking for as it relates to this proposal for a liver transplant feasibility study? Response to question 9: What will your approach include if awarded this RFP? For example, does your company have a plan that will show your efforts to effectively meet UNMH needs as called for in this RFP? How will you work with the required personnel to ensure a smooth transition into your service offering? Do you have a plan to effectively communicate your service offering to UNMH and the community? Question 10. Section 3.2.13: “UNMH can be a partner in demand planning to the extent that Offeror makes detailed sales and moves historical data electronically available. What historical information can your company provide? Sample reports include but are not limited to the following….” Can you please clarify what this means and the information you’re requesting as it relates to this proposal for a liver transplant feasibility study? Response to Question 10: If awarded this RFP, UNMH may request these types of reports to support the invoice and any information your company provides to UNMH regarding the Feasibility Study. Question 11: Section 3.3.13: “Describe how your company will assist us in identifying areas for improvement.” Are the areas for improvement to start and sustain a liver transplant program or something else? Response to question 11: UNMH’s expectation is for your company to help identify and provide assistance in areas where there is room for improvement as we start working together on the Feasibility study if awarded this RFP. How will your company assist us in identifying these areas? As your company identifies any areas of improvement, how is that communicated to UNMH? Acknowledge receipt of this Addendum in the space provided in Exhibit A. Failure to do so may subject Offeror to disqualification. All other provisions of the Proposal Documents shall remain unchanged. This addendum is hereby made a part of the Proposal Documents to the same extent as those provisions contained in the original documents and all itemized listing thereof.